Total 742 it manager job vacancies in Information Technology category

The incumbant is responsible for driving revenue growth, strategic partnerships, market expansion, and enterprise customer acquisition across Southeast Asia, Asia and Oceania. The role focuses on developing and executing regional go-to-market strategies, identifying new business opportunities, managing key accounts, and building strong relationships with enterprise customers, government agencies, channel partners, and technology ecosystem stakeholders.

The successful candidate will have extensive experience in business consulting, providing managed services, IT services, or related technology sectors to the fund management and financial industries.

Candidate must be able to travel on short notice.

Only shortlisted applicants will be contacted.
Please do not apply if you do not have any related experiences.

⸻

Key Responsibilities

Business Growth & Revenue Generation

* Develop and execute the business development strategy.

* Identify and pursue new market opportunities across Asia, Oceania and South-east Asia markets.

* Build a robust sales pipeline and achieve regional revenue targets.

* Lead strategic sales initiatives for enterprise and government customers.

* Drive annual recurring revenue (ARR), managed services, and project-based revenues.

Strategic Partnerships

* Establish and manage relationships with:

* Technology vendors

* System integrators

* Telecommunications operators

* Cloud providers

* Government agencies

* Industry associations

* Negotiate partnership agreements and commercial arrangements.

* Develop channel and reseller ecosystems to accelerate market penetration.

Enterprise Account Development

* Cultivate C-level relationships with CEOs, CIOs, CTOs, CISOs, and business leaders.

* Lead complex enterprise sales cycles from prospecting to contract closure.

* Identify customer pain points and align technology solutions to business outcomes.

* Expand wallet share within existing strategic accounts.

Market Expansion

* Conduct market intelligence and competitive analysis.

* Assess emerging technology trends and investment opportunities.

* Develop market entry strategies for new countries and industry verticals.

Leadership & Team Development

* Establish KPIs, sales processes, and performance management frameworks.

* Foster a high-performance, customer-centric culture.

Commercial & Contract Management

* Lead commercial negotiations and pricing strategies.

* Collaborate with legal and finance teams on contracts and compliance matters.

* Manage forecasting, budgeting, and pipeline reporting.

* Ensure governance and regulatory compliance across SEA jurisdictions.

⸻

Key Performance Indicators (KPIs)

* Annual revenue achievement

* Gross profit margin

* New customer acquisition

* Strategic partnership growth

* Pipeline value and conversion rates

* Customer retention and expansion

* Market share growth

* Enterprise contract value closed

* Country expansion milestones

⸻

Qualifications

Education

* Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or related field.

* MBA preferred.

Experience

* 10–15+ years of experience in technology sales, business development, or strategic partnerships.

* Minimum 5 years in a leadership role.

* Proven track record of achieving multi-million-dollar revenue targets.

about company

My client is a well-known financial service provider in Singapore.

Salary + benefits attractive! 3 rounds f2f interview to offer stage. Hybrid working, 2 days WFH.

about job (please reach out for more details)

● Reports to Head of Software Engineering within a tech department of over 100 people.

● Manage a diverse team of 40 engineers, overseeing 10 locally and 30 across regional hubs in Chengdu and Manila.

● 70% on leadership and stakeholder management, 30% hands-on code review, architect design, mentor junior

● Act as a key collaborator with other IT functions to align technical strategies with broader business objective

skills and requirement

● Min 10 years in Full Stack development with min 5 years in team leadership

● Deep proficiency in Java and JavaScript (React/Angular) for end-to-end application management

● Strong experience with Azure and modern DevOps tools

● Forward-thinking professional with an "AI-first" mentality

● Strong stakeholder management skills

● Mandarin speaking required as you need to liaise with Chinese counterparts who can only speak and write in Mandarin

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022-2025) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

General Management

• Overseeing operations – guest service, strong knowledge primarily in wine, sake knowledge will be an additional advantage
• Developing and executing plans to achieve daily and monthly targets
• Manage staff, overseeing work schedules and assigning specific duties
• Create and improve standard operating procedures for service and product preparation
• Oversee venue equipment and facilities management / maintenance
• Conducts regular inspections on the general cleanliness and maintenance of venues and take corrective action as and when necessary
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public / employee safety and food safety
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc
• Review and analyze sales mix, inventory, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  
  Human Resource & Financial Management
  
• Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
• Conceptualizing staff development plans according to the needs of the business
• Determine staffing requirements, interview, hire and train new employees, or oversee those personnel processes
• Setting direction and expectations for the team to achieve team goals
• Implementing training strategies for the venue
• Monitors and liaises with HR/L&OD on all venue onsite training activities
• Fully understanding, and ensuring procedural compliance with the Company’s policies

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

[Job ID: 1616546]

Job Summary:

A client-centric role overseeing high-net-worth insurance cases, ensuring accurate case management, regulatory compliance, and seamless collaboration with sales teams.

Responsibilities:

• Manage new business insurance applications in line with high-net-worth underwriting guidelines, internal SOPs, and regulatory standards.
• Prepare, review, and support high-value sales illustrations requested by sales consultants and business partners.
• Collaborate closely with sales consultants to ensure smooth preparation and end-to-end processing of HNW insurance applications.
• Provide timely and accurate updates on application status to internal stakeholders and sales consultants.
• Maintain complete and up-to-date client, meeting, and case records within the CRM system.
• Ensure all new business documentation is accurate and submitted within stipulated timelines.
• Support team members on case management matters, medical requirements, sales presentations, and related documentation.
• Liaise with Finance and New Business teams on paid reports and required financial documentation.
• Ensure strict adherence to internal policies and MAS regulatory requirements.

Requirements:

• Minimum 5 years of experience in sales, client servicing, or relationship management, preferably within the insurance or banking industry.
• Strong interpersonal, communication, relationship management, and presentation skills.
• Proactive, self-motivated, and disciplined, with a strong commitment to service excellence and integrity.
• Proven ability to multitask and perform effectively under tight deadlines in a fast-paced environment.
• Proficiency in Mandarin language for liaising with Mandarin-speaking clients and business partners.
• Prior experience supporting high-net-worth clients and managing complex insurance cases is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tung Chi Jun (Deng Zijun)

EA Personnel Reg. no.: R25157470

EA License no.: 07C5771

Job Summary

We are seeking a hands-on IT System Engineer to join our client's in-house IT team. The successful hire will be manage and support their core IT infrastructure while delivering reliable, responsive end-user support. This role is ideal for a technically versatile professional who enjoys working across systems, networks, and user-facing technologies to ensure smooth day-to-day operations.

Responsibilities:

• Provide 1st-2nd level of support for user technical issues or IT incidents.
• Manage user support issues and change requests pertaining to ERP system.
• Manage and troubleshooting for desktops/laptops, virtualization, network switches, voice over Internet Protocol (VOIP).
• Perform and manage infrastructure patching and update.
• Manage day-to-day operations and provide support for Microsoft 365 and Azure cloud services.
• Administration experience with next-generation endpoint security solutions.
• Deploy, configure, maintain, and troubleshoot IT devices.
• Maintain up-to-date documentation.
• Liaising with vendors for IT procurement.
• Manage onboarding and offboarding process.
• Manage website maintenance and troubleshooting.
• Responsible for IT projects implementation and execution when assigned.
• Ad hoc tasks assigned.

Requirements:

• Bachelor's degree in computer science, business administration or equivalent experience.
• Minimally 2-3 years of working experience in IT support and system administration/ system engineering
• Exposure to corporate/ enterprise IT infrastructure
• Good understanding of Windows environments, Microsoft 365, networking fundamentals, and endpoint management.
• Hands-on and can-do attitude. Willing to learn and think out-of-the-box.
• Good communication skills, problem solving and teamwork skills.
• Able to work under pressure.
• Proactive, dependable and able to work independently.
• No issues with travelling to the West of Singapore for work daily.

Interested applicants who meet the requirements stated above please apply to this post, or send in your resume to yingtan@techgrid.co
We regret that only shortlisted candidates will be contacted.

About the Role

We are looking for a highly motivated L1 IT Application Support Analyst to be the first point of contact for our users. You will troubleshoot, triage, and resolve software and application issues, ensuring minimal downtime and high user satisfaction for our core business systems.

Key Responsibilities

• Incident Management: Act as the first line of defense, logging, categorizing, and prioritizing incoming support tickets via email, chat, and service desk portals.
• Troubleshooting & Triage: Investigate application errors, access issues, and performance glitches. Resolve basic issues and escalate complex bugs to L2/L3 teams.
• User Access Management: Manage user accounts, password resets, and role-based access permissions.
• System Monitoring: Monitor application health dashboards and automated alerts to proactively identify and report potential outages.
• Documentation: Maintain and update the internal knowledge base with step-by-step troubleshooting guides, FAQs, and known error databases.
• User Communication: Keep users informed on the status of their tickets and provide clear, non-technical explanations for resolutions.

Qualifications & Requirements

• Experience: 2–3 years of experience in IT Applications Support
• Technical Skills: Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk), SQL for database querying, and exposure to ERP systems
• Soft Skills: Exceptional communication, critical thinking, and a strong customer-service mindset.
• *Comfortable with a contract-renewable arrangement (yearly).

Interested candidates please click on the Apply button, or send your CV directly to yingtan@techgrid.co

Due to the volume of applicants we regret that only shortlisted applicants will be contacted.

MANAGER/ SENIOR MANAGER - Electrical and Motion Control (Hardware/Technical/ Engineering/ Automation/ Control/Mechatronics/R&D)

Our client is a leading organisation specialised in developing Semiconductor machines.

Responsibilities: 

• Lead and provide people and technical leadership to the Electrical Design team to achieve project goals.

• Define and implement the technical direction for motion control systems and electrical hardware architecture in semiconductor equipment.
• Develop and guide motion control modeling, control algorithms, and system analysis for high-speed, high-precision applications.
• Oversee electrical schematic design, power electronics, motor drivers, and control board development to meet performance standards.
• Drive new product development through concept, design, prototyping, Alpha/Beta testing, and product release phases.
• Ensure all designs meet targets for performance, reliability, cost, and schedule.
• Establish and maintain design guidelines, standards, and best practices to ensure quality and consistency.
• Review and approve critical technical designs and resolve complex technical challenges.
• Enhance team capabilities through coaching, mentoring, and performance management.
• Collaborate effectively with cross-functional teams including Mechanical, Software, Manufacturing, Applications, and QA to integrate solutions.

Requirements:

• Degree in Electrical / Electronic Engineering or related discipline.
• Min 10 years of relevant experience in industrial automation, semiconductor equipment, or precision machinery industry.
• Expertise in motion control modeling and algorithms for ultra-high speed and high accuracy applications.
• Proficient in control system analysis and design, including servo motor and motion control systems.
• Strong knowledge of digital electronics and power electronics design, including power supplies and motor drivers.
• Familiarity with analytical and simulation tools such as MATLAB, MathCAD, or equivalents.
• Understanding of electromagnetic technology for motor design.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Poh Baoyu (Joey)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Manage and support the exchange’s business systems, ensuring smooth day-to-day operations and continuous system enhancements as part of second-line support.
• Collaborate closely with business users to analyse requirements, design solutions, and oversee end-to-end implementation.

Requirements:

• Degree in Computer Science, Mathematics, Physics or Engineering
• Exposure to the full software development life cycle (SDLC) within large-scale financial systems.
• Minimum 2 years of development experience in at least one of the following programming languages: Java, JavaScript, or Python.
• Strong understanding of object-oriented programming concepts and relational database design.
• Knowledge of networking fundamentals, including mainstream communication protocols such as HTTP, TCP, and UDP.
• Experience working in Linux environments; strong shell scripting skills will be an advantage.
• Prior IT experience within the financial industry will be advantageous.
• Good verbal and written communication skills, with strong documentation capabilities.

Please click here to apply or email your updated resume to

siewhua@recruitco.com.sg

(Only shortlisted candidates will be notified.)

Lim Siew Hua, Registration No. 1984199

RECRUITCO PTE. LTD., EA License: 25C3218

Job Description

1. Read and understand all the awarded project documents, specification and contract requirements.

2. Provide technical guidance on curtain wall, cladding, glazing and all related façade drawing works for design team.

3. Coordinate with internal team for the façade works submission schedule, track / monitor properly for the submission, reply and approval to avoid delaying of façade works. And highlight to the team if any issues and risk for the project timeline/schedule.

4. Lead façade design review and ensure compliance with codes and project specifications and requirements.

5.Coordinate with architects, engineers, contractors, suppliers, etc.. to resolve all the design / technical issues, and get acceptance from external related parties for the design proposal.

6. Attend all necessary internal and external meetings.

7. Prepare meeting agenda and meeting minutes

8. Raise RFIs and monitor the reply timely.

9. Maintain proper record and documentation to monitor submission, replies, confirmation and approval.

10.Support project operations through administrative and coordination tasks as required, including but not limited to:

-Material Samples submission and comments / approval;

-Material proposal and comments / approval;

-Any site works support when required;

- Any site works QA/QC support;

- Cost proposal / submission for any design changes, additional / omission works

11.Any other ad-hoc duties as assigned by the supervisor.

Job Requirements:

1. At least degree holder in relevant fields
2. Strong technical façade design experience min. 8 years

3.Communication skills are a major part of this role as extensive liaison with clients, consultants, contractors and suppliers is necessary to ensure project commitments are met.

Working Hours:

• Monday–Friday: 9:00am – 6:00pm

• Alternate Saturdays: 9:00am – 1:00pm (WFH arrangement available after 3 months of probation.)

Benefits: AWS, Variable Bonus, Festival Benefits, Monthly Claimable Allowance, Annual Medical Check-Up, and more.

Job Description

• Build data pipelines (ETL) to enable scalable processing of large volumes of data in AWS environment (Informatica, Pentaho)
• Organise, build and maintain data stores (e.g., RedShift, RDS) of structured and unstructured data (e.g., text, customer transactional data, work-flow/ticket/log data)
• Co-evaluate business needs and objectives
• Identify opportunities for data acquisition
• Conduct data analysis, working independently or with data analysts, and report on results
• Analyze and organize raw data
• Interpret trends and patterns
• Prepare data for prescriptive and predictive modeling
• Combine raw information from different sources
• Explore ways to enhance data quality and reliability
• Work with stakeholders to identify and solve business needs related to advanced data processing

Job Requirements

• Minimally a Degree in Computer Science, IT, or similar field
• At least 1 year experience working with SQL or as a data engineer or in a similar role.
• Proven work experience with ETL tool such as Pentaho Data Integration (KETTLE), Informatica.
• Excellent SQL knowledge and with proven experience with Data Analysis, Data Profiling and Data Processing.
• Good knowledge of working with databases such as Oracle, PostgreSQL, RedShift.
• Experience working with Tableau or similar BI tools.
• Technical expertise with data models, data mining, and segmentation techniques
• Ability to integrate data /data streams from different sources
• Great numerical and analytical skills
• Detail-oriented, with excellent organizational skills and experience

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

We are hiring a Technical Pre-Sales Manager (Network Solution) to join our collaborative and innovative environment. In this role, you will be responsible in focusing on technical sales, bridging the gap between client requirements and vendor products. 

Key Responsibilities:

• Attend client meetings to determine technical and business requirements, ensuring all necessary information is collected before developing solutions.  
• Create internal design configuration documentation, including process diagrams and technical explanations, and perform technical development for bespoke solutions within a structured framework.  
• Develop compelling sales proposals and technical documents highlighting cost savings and business benefits of CMI positioning and managed services offerings.  
• Oversee project execution by coordinating with partners and customers until successful delivery, ensuring alignment with client needs.  
• Write, develop, and deliver client-facing documentation such as demonstration materials, service propositions, RFIs, RFPs, and translations of client requirements.

Qualifications:

• Over 5 years of experience in Technical Pre-Sales, with expertise in managing the deployment of ICT/ISP Managed Services and end-to-end Enterprise Solutions.  
• Extensive knowledge of network, network security, IP & ICT solutions, including campus and wireless network design, deployment, and troubleshooting.  
• Strong proficiency in Cisco and Fortinet solutions, covering routing, switching, firewalls, and network optimization.  
• Skilled in preparing solution proposals, technical documentation, and presentations to support pre-sales and project delivery activities.  
• Familiar with network security concepts such as firewall policies, VPN, SD-WAN, and access control, with relevant security certifications a strong plus.  
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, MS Projects) and experienced in working closely with clients and internal teams to develop tailored network solutions.

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job description

Like Google's own ambitions, the work of a Software Engineer goes way beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of engineers. You not only optimize your own code but make sure engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.

With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.

Additional job description

As the Software Engineering Manager for the newly formed software engineering team within the Cloud & Third-Party Security team in Singapore, you will be a foundational lead for our new, high-impact software engineering team. You will act as a technical leader to hire and manage software engineers and work cross-functionally with stakeholders across Google to enable achieving our risk reduction goals.

Qualifications

Job responsibilities

• Build and lead a team of software engineers, combining technical leadership and people management to build scalable products that identify and remediate security gaps in Alphabet's usage of public cloud infrastructure, third-party vendors, and SaaS.
• Drive the technical roadmap to support risk reduction goals by addressing ambiguous problems, identifying future work, and ensuring technical excellence and manageable complexity.
• Oversee engineering projects, drive key architectural decisions and influence strategies across partner security and software engineering teams while building strong collaborations.
• Partner with cross-functional roles (e.g., Security Engineers, TPMs) to define requirements and implement systems that enable the rollout of controls to reduce the risk of undermanaged cloud and third-party vendor usage.
• Cultivate a high-performing engineering culture by overseeing staffing, driving professional growth through mentorship, and leading career development and performance management initiatives.
  

Minimum qualifications

• Bachelor’s degree, or equivalent practical experience.
• 8 years of experience programming in Java, Python, Golang, C++ or equivalent codebases.
• 3 years of experience building software for data privacy or security (e.g., identity and access management).
• 3 years of experience in a technical leadership role.
• 2 years of experience in a people management or team leadership role.

Preferred qualifications

• Master's degree or PhD in Computer Science or related technical field.
• 5 years of experience in a people management or team leadership role.
• Ability to present complex technical concepts to technical and non-technical audiences.
• Strong ability to partner with global stakeholders to align team goals with broader organizational objectives.
• Ability to deliver against product deliverables in ambiguous environments.
• Proven track record of managing an engineering team, with a strong background in relevant security domains, particularly in cloud infrastructure and third party security controls.

About the job

Reporting to: General Manager & Managing Director

CompanyDescription: 

GoldenDestinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in providing customized travel packages to partners across the ASEAN region. We are committed to delivering exceptional travel experiences through strategic partnerships and high-quality travel products.

In line with our growth strategy, our company has expanded its business into the Singapore market under the registered entity ICE HOLIDAYS (S) PTE LTD. We are primarily focused on B2B outbound travel, offering curated international travel solutions to our network of travel partners. This expansion marks a significant milestone in our regional development, allowing us to better serve our partners and clients in Singapore with localized support and tailored travel services.

The Head of Operations is a senior leadership role responsible for overseeing and managing end-to-end operational functions across regional offices and markets. This role ensures seamless delivery of travel products and services, operational efficiency, compliance, cost control, and high service standards across all regional B2B partners.

The position requires close coordination with headquarters, regional offices, suppliers, and internal stakeholders to support business expansion while maintaining operational excellence across the Singapore markets. 

Responsibilities: 

• Oversee and manage end-to-end operational functions across the Singapore region, ensuring smooth booking processes, documentation, ticketing, and service delivery across all markets. 
• Lead, coach, and manage regional operations teams to ensure productivity, operational accuracy, and high service standards. 
• Develop, implement, and continuously improve operational SOPs, workflows, and service standards across regional offices in alignment with headquarters. 
• Manage and maintain strong relationships with airlines, hotels, DMCs, and ground service providers across the region to ensure service quality and cost efficiency. 
• Monitor operational costs, margins, and performance indicators to support profitability and sustainable business growth. 
• Act as the key operational liaison between regional offices and headquarters to ensure alignment of operational strategies and processes. 
• Identify operational risks, manage escalations, and implement solutions to improve operational efficiency and service quality. 
• Support regional market expansion by establishing operational frameworks and systems for new markets when required. 
• Prepare and submit operational, performance, and regional business reports to Management. 
• Carry out any other related ad-hoc duties as assigned by Management. 

Requirements: 

• Bachelor’s Degree in Tourism, Hospitality, Business Administration, or related field (or equivalent practical experience). 
• Minimum 7–8 years of relevant experience in travel operations, preferably within a B2B travel wholesaler or tour operator environment, with regional exposure. 
• Proven experience managing multi-country or regional operations teams. 
• Strong understanding of outbound travel operations, group travel, ground arrangements, supplier coordination, and regional travel logistics. 
• Strong leadership, strategic thinking, and decision-making abilities. 
• Excellent communication, stakeholder management, and negotiation skills. 
• Ability to work effectively across different cultures and regional markets. 
• Proficient in Microsoft Office, booking engines, back-end travel systems, and operational reporting tools. 
• Strong ability to work independently while maintaining close coordination with headquarters and regional stakeholders. 
• Working in the Singapore travel market / industry preferred.

Benefits:

• Annual Company trip (For Confirmed Employees) 
• Yearly Bonus depending on Company performance and reflect to Individual performance 
• Annual performance appraisal review annually to identify room for improvement process 
• Outpatient medical coverage from registered clinics 
• Employee price for travel packages (For Confirmed Employees)  
• Travelling claims by receipt 

• Responsible to develop software based on design requirements
• Analyse process and program specifications and translate into program codes
• Ensure conformance to programming guidelines and best practices
• Make changes to configurable items including hardware, software, and documentation
• Develop unit test packages, execute tests, and document results to ensure quality
• Support integration testing, system testing, UAT, and implementation activities
• Fix reported problems or bugs to ensure smooth execution in production
• Investigate errors and initiate amendments and testing for correct and efficient system operation
• Prepare and maintain up-to-date system documentation

REQUIREMENTS:

• Diploma or degree in Computer Science, Computer Engineering, Information Technology, or equivalent
• 1–4 years of experience in developing and delivering application software;
• Relevant system development and maintenance experience using Java-related technologies
• Experience with JasperReports, React, Spring Batch and Spring Boot is preferred
• Strong problem-solving skills with ability to think creatively

TECH PROFICIENCY IN:

• Java, Jasper Reports, React, Spring Batch, Spring Boot and other Java related

Interested applicants, please send your updated resume MS Word to hres@itcspl.com.

Please Indicate Job Code “120-Java” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311