Total 558 it analyst job vacancies in Information Technology category

Job Scope:

• Maintain computer-related hardware equipment.

电脑相关硬体设备维护

• Operate and support office software applications.

电脑文书软体操作使用

• Manage network security and hardware systems

网络资安硬体管理

• Candidates with relevant IT certifications are preferred.

具有相关电脑证书尤佳

• Perform other duties assigned by supervisors

其他主管交办事项

Salary: RM 2,600 ~ RM 4,000

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave

Kertih Terminals Sdn. Bhd (KTSB) 是由馬來西亞國家石油公司化學集團 (PETRONAS Chemicals Group Bhd，持股 40%)、Dialog Equity Sdn Bhd (持股 30%) 和 Vopak Terminals Penjuru Pte Ltd (持股 30%) 共同成立的合資企業。 KTSB 是一家服務型物流公司，為位於馬來西亞登嘉樓州克爾蒂的馬來西亞國家石油公司石油工業園區的各石化工廠提供集中式儲槽設施。 KTSB 成立於 1997 年 4 月 5 日，擁有超過 160 名員工，負責管理和營運 42 個儲罐，總容量超過 40 萬立方公尺。本公司擁有良好的長期穩定發展前景，現誠摯邀請符合資格的求職者申請以下職位，工作地點位於登嘉樓州克爾蒂：

資訊科技（IT）主管

職位概述：

負責KTSB IT系統和基礎設施的日常運作、維護和支持，確保其高可用性、可靠性、安全性和合規性。透過提供實際的IT服務、基礎設施管理、供應商協調和營運治理，為24小時碼頭營運提供支援。

預期熟練程度：-

最低資格/教育要求

會計、金融、商業研究、經濟學或相關領域的學士學位，或資訊科技、電腦科學、網路或同等專業的文憑。

經驗

持有學位者至少需要 5 年 ICT 工作經驗，持有文憑者至少需要 10-12 年 IT 相關工作經驗，最好是在碼頭、工業或石油天然氣行業。

專業知識與技能

• IT維運、伺服器、網路、雲端服務和網路安全控制

• 事件、問題、變更管理 (MOC)

• 根本原因分析/根本原因失效分析（RCA/RCFA）

• 內部和外部審核，包括ISO認證

• IT採購流程（採購申請、採購訂單、發票核對）

• 供應商管理和文件控制

• 在危險和 24 小時營運環境中具備 HSE 意識

主要職責：-

• 為IT系統、網路、伺服器和終端用戶設備提供日常運作支援和預防性維護。
• 擔任員工、承包商和營運團隊的主要 IT 支援聯絡人，維護公司帳簿和日常財務交易。
• 實施IT安全控制、存取管理，並遵守公司IT政策。
• 管理內部和外部 IT 審計，包括 ISO 認證審計和糾正措施追蹤。
• 執行IT採購管理工作，包括提交採購申請、協調採購訂單、核實發票以及與財務聯絡。
• 管理和參與 IT 系統和基礎架構的變更管理 (MOC) 流程。
• 對 IT 事件和系統故障進行或支援根本原因分析/根本原因故障分析。
• 協調外包IT供應商和服務提供者。
• 維護IT文件、資產登記冊、配置基線和許可記錄
• 支援IT專案、升級、系統遷移和基礎設施改善。
• 確保在所有IT活動中遵守HSE要求

只有入圍候選人會收到通知。

福利待遇：

• 津貼（旅費、交通費等）
• 定期團隊活動
• 醫療保險
• 有薪培訓和發展

Kertih Terminals Sdn. Bhd (KTSB) is a joint venture company between PETRONAS Chemicals Group Bhd (40%), Dialog Equity Sdn Bhd (30%) and Vopak Terminals Penjuru Pte Ltd (30%). KTSB is a service oriented logistics company in providing centralized tankage facilities for various petrochemical plants at PETRONAS Petroleum Industrial Complex in Kertih, Terengganu Darul Iman, Malaysia. KTSB was incorporated on 5th April 1997 and we have employed more than 160 employees to manage and operate our 42 storage tanks with the total capacity in excess of 400,000 cubic meters. With excellent prospects for long-term stability and growth, the company invites qualified individuals to apply for the following position based in Kerteh, Terengganu:-

INFORMATION TECHNOLOGY (IT) EXECUTIVE 

Job Role Summary:-

Responsible for the day-to-day operation, maintenance, and support of KTSB IT systems and infrastructure, ensuring high availability, reliability, security, and compliance. Supports 24-hour terminal operations through hands-on IT services, infrastructure management, vendor coordination, and operational governance.

Expected Level of Proficiency:-

Minimum Qualification/Education

Bachelor’s degree in relevant field such as Accounting, Finance, Business Studies, Economics or a related field or Diploma in Information Technology, Computer Science, Networking or equivalent.

 Experience

At least 5 years’ experience in ICT for degree holder or 10–12 years relevant IT experience for diploma holder, preferably in terminal, industrial, or oil & gas environments.

Specialized Knowledge & Skills

•          IT operations, servers, networks, cloud services, and cybersecurity controls

•          Incident, problem, change management (MOC)

•          Root Cause Analysis / Root Cause Failure Analysis (RCA / RCFA)

•          Internal & external audits including ISO certifications

•          IT procurement processes (PR, PO, invoice verification)

•          Vendor management and documentation control

•          HSE awareness in hazardous and 24-hour operational environments

Key Accountabilities:-

• Provide daily operational support and preventive maintenance for IT systems, networks, servers, and end-user devices.
• Act as primary IT support contact for employees, contractors, and operational teams Maintains company ledgers and daily financial transactions.
• Implement IT security controls, access management, and compliance with company IT policies.
• Manage internal and external IT audits, including ISO certification audits and corrective action tracking.
• Execute IT procurement administration including PR raising, PO coordination, invoice verification, and Finance liaison.
• Manage and participate in Management of Change (MOC) processes for IT systems and infrastructure.
• Conduct or support RCA/RCFA for IT incidents and system failures.
• Coordinate outsourced IT vendors and service providers.
• Maintain IT documentation, asset registers, configuration baselines, and licensing records
• Support IT projects, upgrades, system migrations, and infrastructure improvements.
• Ensure compliance with HSE requirements during all IT activities

Only shortlisted candidates will be notified.

Perks & Benefits :-

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance
• Paid training and development

Kertih Terminals Sdn. Bhd (KTSB) merupakan sebuah syarikat usaha sama antara PETRONAS Chemicals Group Bhd (40%), Dialog Equity Sdn Bhd (30%) dan Vopak Terminals Penjuru Pte Ltd (30%). KTSB merupakan sebuah syarikat logistik berorientasikan perkhidmatan dalam menyediakan kemudahan tangki berpusat untuk pelbagai loji petrokimia di Kompleks Perindustrian Petroleum PETRONAS di Kertih, Terengganu Darul Iman, Malaysia. KTSB telah diperbadankan pada 5 April 1997 dan kami telah menggaji lebih daripada 160 pekerja untuk mengurus dan mengendalikan 42 tangki simpanan kami dengan jumlah kapasiti melebihi 400,000 meter padu. Dengan prospek yang cemerlang untuk kestabilan dan pertumbuhan jangka panjang, syarikat ini mempelawa individu yang berkelayakan untuk memohon jawatan berikut yang berpangkalan di Kerteh, Terengganu:-

EKSEKUTIF TEKNOLOGI MAKLUMAT (IT)

Ringkasan Peranan Kerja:-

Bertanggungjawab untuk operasi, penyelenggaraan dan sokongan harian sistem dan infrastruktur IT KTSB, memastikan ketersediaan, kebolehpercayaan, keselamatan dan pematuhan yang tinggi. Menyokong operasi terminal 24 jam melalui perkhidmatan IT secara langsung, pengurusan infrastruktur, penyelarasan vendor dan tadbir urus operasi.

Tahap Kemahiran yang Dijangkakan:-

Kelayakan Minimum/Pendidikan

Ijazah Sarjana Muda dalam bidang berkaitan seperti Perakaunan, Kewangan, Pengajian Perniagaan, Ekonomi atau bidang berkaitan atau Diploma dalam Teknologi Maklumat, Sains Komputer, Rangkaian atau setaraf.

Pengalaman

Sekurang-kurangnya 5 tahun pengalaman dalam ICT untuk pemegang ijazah atau 10–12 tahun pengalaman IT yang berkaitan untuk pemegang diploma, sebaik-baiknya dalam persekitaran terminal, perindustrian atau minyak & gas.

Pengetahuan & Kemahiran Khusus

• Operasi IT, pelayan, rangkaian, perkhidmatan awan dan kawalan keselamatan siber

• Pengurusan insiden, masalah, perubahan (MOC)

• Analisis Punca Akar / Analisis Kegagalan Punca Akar (RCA / RCFA)

• Audit dalaman & luaran termasuk pensijilan ISO

• Proses perolehan IT (PR, PO, pengesahan invois)

• Pengurusan vendor dan kawalan dokumentasi

• Kesedaran HSE dalam persekitaran operasi berbahaya dan 24 jam

Akauntabiliti Utama:-

• Menyediakan sokongan operasi harian dan penyelenggaraan pencegahan untuk sistem IT, rangkaian, pelayan dan peranti pengguna akhir.
• Bertindak sebagai penghubung sokongan IT utama untuk pekerja, kontraktor dan pasukan operasi. Mengekalkan lejar syarikat dan transaksi kewangan harian.
• Melaksanakan kawalan keselamatan IT, pengurusan akses dan pematuhan dengan dasar IT syarikat.
• Mengurus audit IT dalaman dan luaran, termasuk audit pensijilan ISO dan penjejakan tindakan pembetulan.
• Melaksanakan pentadbiran perolehan IT termasuk pengumpulan PR, penyelarasan PO, pengesahan invois dan perhubungan Kewangan.
• Mengurus dan mengambil bahagian dalam proses Pengurusan Perubahan (MOC) untuk sistem dan infrastruktur IT.
• Menjalankan atau menyokong RCA/RCFA untuk insiden IT dan kegagalan sistem.
• Menyelaras vendor dan penyedia perkhidmatan IT yang disumber luar.
• Mengekalkan dokumentasi IT, daftar aset, garis dasar konfigurasi dan rekod pelesenan
• Menyokong projek IT, naik taraf, migrasi sistem dan penambahbaikan infrastruktur.
• Memastikan pematuhan dengan keperluan HSE semasa semua aktiviti IT

Hanya calon yang disenarai pendek sahaja akan dimaklumkan.

Faedah & Keistimewaan :-

• Elaun (upah perjalanan, pengangkutan, dll.)
• Aktiviti pasukan tetap
• Insurans perubatan
• Latihan dan pembangunan berbayar

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位說明 ：

1. 對指派的項目或產品執行各種類型的測試，包括功能測試、API 測試和/或可用性測試。
2. 支援並參與性能測試和自動化測試活動。
3. 執行測試活動，包括測試案例設計、測試程式準備、測試資料建立和測試執行。
4. 透過測試事件報告識別並記錄測試過程中發現的缺陷
5. 追蹤並跟進已報告的缺陷，以確保及時解決、關閉或採取適當的緩解措施。
6. 定期向經理報告所分配專案或產品的測試進度、問題、風險和整體品質狀況。
7. 根據既定標準、最佳實踐以及審計或合規要求，準備和維護測試交付物。
8. 與開發人員、業務分析師和其他利害關係人合作，以明確需求、重現問題並提高整體產品品質。
9. 依公司安排，履行其他職責。

職位要求：

1. 候選人必須至少擁有電腦科學或資訊科技或相關領域的學士學位，和/或相關的專業認證。
2. 至少2年軟體測試/品質保證或相關領域的工作經驗。
3. 對軟體測試生命週期和結構化測試流程有深入的了解。
4. 具備較強的分析和解決問題的能力，良好的表達能力，以及較高的英語和馬來語書面和口頭溝通能力。
5. 對程式語言、網路或系統基礎設施有基本了解者優先考慮。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Provide technical support and maintenance of IT infrastructure.

• Monitor system performance, troubleshoot, and resolve IT issues.

• Implement system upgrades and enhancements.

Requirements:

• At least 6 years of experience in IT support and infrastructure maintenance.

• Good communication, project management, strong analytical, problem-solving skills.

• At least 3 years of working experience in managing or maintaining Microsoft Windows and/or Red hat/Linux Server in a Cloud environment.

• Possess a strong understanding of security practices in server, database, and network is important.

• Manage the escalation processes and perform service recovery for incidents that directly impact services or users.

• Conduct internal security reviews and assist in internal and external audits

• Support user projects involving infrastructure acquisitions and evaluations.

• Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

• Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

• Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

• Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack

• Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.

• Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.

• Adherence to the Board’s internal processes, procedures and policies for ensuring quality output as well as sound security and controls.

• Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.

Technical Skills Requirements:

Integration Development:

• AWS Lambda

Database and Server Infrastructure (1 or 2 of the following):

• AWS Compute (e.g EC2, Fargate)

• AWS RDS (e.g. RDS, Aurora)

• AWS DynamoDB

Network Infrastructure Technologies (1 or 2 of the following):

• AWS VPC (e.g. Subnet, NACL, Security Group, Route Table, Transit Gateway)

• AWS Firewall (e.g. Network Firewall, WAF)

• AWS Route53

• AWS ELB

Data Management and Middleware (any of the following):

• JAMS Scheduler

• Keycloak / RedHat SSO

Continuous Integration (CI)/ Continuous Delivery (CD) Process or Set Up CI/CD Pipelines (e.g. build, setup, test, release, deploy) - 1 or 2 of the following:

• Gitlab Enterprise

• Binary and Build Artifact repository

• Build Pipeline

• Dynamic Application Security Testing (DAST) tools

• GIT Source Code Repository

• Release management

• Software Composition analysis

• Static Application Security testing (SAST) tools

Environments/Systems (1 or 2 of the following):

• Linux

• Open System Environment

• Red Hat Linux

• Windows

Operating System (1 or 2 of the following):

• Linux

• Red Hat Linux

• Windows Server

Platforms (any of the following):

• Amazon Web Services (AWS)

• Kubernetes

Databases (any of the following):

• MySQL

• PostgreSQL

Programming Languages & Other Languages (1 or 2 of the following):

• Bash/ Shell

• Python

• PowerShell

• HCL (Terraform)

Technologies (1 or 2 of the following):

• AWS EKS

• AWS EMR

• AWS Glue

• Amazon QuickSight

• AWS IAM

• AWS Step Function

Tools (1 or 2 of the following):

• Ansible

• Terraform / OpenTofu

• SFTP / OpenSSH

• AWS CLI

• JMeter / SOAPUI / Postman

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

Get to Know the Team

The Integrity team is dedicated to Trust, Identity, and Safety, safeguarding our users and transactions on Grab. We leverage our datasets to address critical challenges, protecting millions of users and transactions from fraudulent activities, identity compromises, unsafe offline interactions, and harmful platform content. Our core mission involves analyzing ambiguous threat patterns, building anomaly detection, and ideating on new signals to detect risks. To achieve this at scale, we use advanced AI, machine learning, and auto-adaptive systems as powerful tools to enhance our broader risk analysis and decision-making capabilities.

Get to Know the Role

Reporting to the Analytics Manager, you will be an important analytics partner focused on Trust and Safety for a specific Problem Space Team (PST). Your primary focus is to analyze user behavior and product funnels to identify potential risks. You will use our evolving auto-adaptive tools and GenAI capabilities to streamline your daily analytical workflow.

You will base onsite at our Grab Malaysia office.

The Critical Tasks You Will Perform

• Address analytical problems of low to medium complexity, delivering reliable and accurate insights to measure business and product risk performance.
• Analyze user behavior data to identify potential vulnerabilities across different risk domains, including account security, user safety, and content integrity, assisting in the building of anomaly detection systems.
• Ideate on new signals to detect risks, working with stakeholders to develop data-driven rules that mitigate bad actors.
• Use GenAI tools (like Cursor or Gemini) and basic system-thinking to automate routine metric reviews and alerts, freeing up your time for deeper threat investigations.
• Use components of our Auto-Adaptive risk frameworks as tools to help in the operational validation and refinement of safety and risk rules.
• Contribute to foundational data initiatives, such as metric onboarding, data pipeline cleanups, and architectural efficiency, ensuring the data we use for risk detection remains robust and reliable.

Responsibilities:

• Lead and participate in end-to-end projects for system implementation of MLS system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Liaise with application teams across group and countries build the enhancements according to the technical solution plan
• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule
• Perform data mapping and process mapping with interfacing applications
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolution
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
• Manage project change request approval windows and deployment schedule
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule

Requirements:
Must Have

·  10+ years of IT experience, with strong background in system integration, application development, and enterprise architecture

·  Proficiency in Unix/Linux, shell scripting, SQL, and either Java or Python

·   Solid experience with CI/CD pipelines(GitHub/GitLab/Bitbucket/Jenkins/Aldon)

·    Strong experience in data mapping, process mapping, and technical documentation

·   Experience in production incident/problem management

·   Ability to multitask effectively and handle large amounts of data

·   Highly driven, pro-active and a strong team player

Excellent interpersonal, communication and stakeholder engagement

Good to Have

·   Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs

·   Knowledge of compliance systems, MLS platforms, or risk monitoring applications

·   Experience with NoSQL / big data (Hadoop ecosystem preferred)

·   Understanding of networking, firewalls, load balancing, DR planning

·    Familiarity with Control‑M, JIRA, SharePoint, Confluence

Key Domain/ Technical Skills
·   Experience in Compliance

·   Experience in AI Machine Learning

·   Experience in Application Development, Code Deployment, System Implementation and Integration

Key Responsibilities:

· Develop, maintain, and support SAS ETL pipelines and workflows.

· Design and implement credit risk and behavioral scoring solutions.

· Build and validate statistical models using Logistic Regression and scorecard techniques.

· Perform data quality assessments, variable selection, and model validation.

· Support SAS AML implementations and transaction monitoring solutions.

· Create automated reports and dashboards using SAS Visual Analytics.

· Collaborate with business, risk, and technology teams.

· Manage code deployment and production support using Git, Jenkins, and Control-M.

Technical Skills:

· SAS Base, SAS Macro, SAS Viya, SAS Model Studio, SAS Intelligent Decisioning, SAS AML, SQL,

· Python, Shell Scripting, Git, Jenkins, BMC Control-M, Linux, Tableau, Power BI, SAS Visual

· Analytics, Excel VBA.

· Industry Experience

· Banking & Financial Services, Credit Risk Management, Anti-Money Laundering (AML), Data

· Analytics and Reporting.

Industry Experience

Banking & Financial Services, Credit Risk Management, Anti-Money Laundering (AML), Data Analytics and Reporting.

JD for System Administrator

The main purpose of the role is to support the system administration part to carry out day to day task of troubleshooting and deployments as scheduled. This role reports into the Local SHE IT manager and Global ITS workplace team and works closely with different stakeholders to ensure smooth running IT/IS operation.

Core Mission:

• Support L1/L2 incidents or request raised end user.

• Deploy new computer images as companies’ standard using SCCM

• Co-Ordination with suppliers on parts replacement or repair activity

• Update all computer asset in CMDB or keep tracking asset in excel as per companies’ guidelines

• Support network related incident raised

• Support all L1/L2 ticket raised

• Support and troubleshoot printer and label printers

• Installation and deployment of Windows-10 and Windows-11 Operating System

• Installation of PC based software like – Office, Bartender, CodeSoft,etc

• Manage and keep track of all software and hardware assets.

• Keep track of asset allocation to users and shared resource

• Support Conference room and Barco Devices

Requirements:

• Good knowledge on Windows environment/Operating system Installations

• L1/L2 support for handling all service request and Incidents raised in helpdesk Tool

• Good Knowledge on SCCM Software deployment, Application installations

• Good knowledge on applications installations Like – Catia tools , inhouse tools or engineering apps installations etc.

• Coordination with Vendor for defective part replacement of workstation, Laptop

• Basic understanding of networking concepts(TCP, UDP, Routing)

• Good Command on troubleshooting of Windows OS related issues.

• Good knowledge on Scripting shell –Like – power shell or any other tool added advantage

• If any certification of MCP or MCITP-(Microsoft Certified IT Professional) added advantage

• The minimum experience will be 1 to 2 Years.

The Senior Network Engineer/Lead is responsible for designing and implementing solutions that compliment a dynamic, always growing and evolving global network for one of the leading organizations in financial services. You will bring a unique perspective to a team that adapts and maintains a secure and reliable network hosted across both cloud and office/site network infrastructure. 

Although the core focus of this role will be to act as a Network Engineer with a solid understanding of Network & IT Infrastructure Fundamentals including protocols, switches, routers/firewalls, it will also include exposure to experience operating within Azure & AWS cloud tenants. You will design and manage the local and wide area networks of our organization to ensure maximum up time for our users.

Reporting to the Director, IT, Infrastructure, you will:

• Design and Architect Networks

  Develop secure, scalable, and highly available network architectures using technologies like VPNs, VPCs, virtual networks, and load balancers.

• Cloud Network Management

  Provision, configure, and manage cloud-based network resources across platforms such as AWS, Azure, and Cisco Meraki.

• Network Security Implementation

  Enforce robust security measures including firewalls, intrusion detection systems, encryption, and compliance with industry standards.

• Performance Monitoring and Troubleshooting

  Continuously monitor network performance, diagnose issues, and optimize for stability, availability, and efficiency.

• Hybrid Network Integration

  Seamlessly connect cloud environments with on-premises infrastructure using secure methods like VPNs.

• Automation and Scripting

  Leverage automation tools and scripting languages to streamline network operations and reduce manual tasks.

• Disaster Recovery and Continuity Planning

  Manage backup strategies, disaster recovery protocols, and ensure business continuity for network systems.

• Documentation and Compliance

  Maintain accurate and up-to-date documentation of network configurations, operational procedures, and compliance records.

• Stakeholder Communication and Collaboration

  Collaborate with IT teams and stakeholders, providing clear updates on incidents, maintenance, and project progress.

• Continuous Learning and Innovation

  Stay current with emerging technologies and trends, recommending improvements to enhance network infrastructure.

Job Summary

This role is crucial for ensuring the reliable operation, maintenance, and deployment of all local IT systems, minimizing downtime, and providing excellent technical support to local staff. The ideal candidate is a hands-on problem-solver with strong technical acumen and excellent customer service skills.

Key Responsibilities

1. Technical Support and Incident Resolution:

• Provide L2 and L3 technical support for all field-related incidents and service requests, including troubleshooting hardware, software, network connectivity, and specialized site equipment (e.g., POS systems, local servers, IP cameras).

• Perform timely diagnosis, repair, and replacement of failed IT equipment, managing local spare parts inventory and logistics.

• Document all support activities, resolutions, and technical findings accurately in the IT Service Management (ITSM) system.

• Act as the technical point of contact during major site-specific incidents, ensuring effective communication and quick resolution.

2. Infrastructure Maintenance and Deployment:

• Perform regular preventative maintenance on local network closets, servers, and endpoint hardware, ensuring systems are patched, secured, and running optimally.

• Execute standardized equipment deployments for new site openings, technology refreshes, and site closure/decommissioning projects, adhering strictly to central IT standards.

• Manage local user accounts, access controls, and security policies as mandated by the central IT Security team.

• Collaborate with centralized Infrastructure and Networking teams on remote diagnostics, troubleshooting, and scheduled upgrades.

3. Asset Management and Documentation:

• Maintain accurate inventory records of all IT assets at assigned field locations, tracking asset lifecycle from deployment to disposal.

• Create and update technical documentation, knowledge base articles, and site-specific runbooks to empower local staff and improve First Call Resolution (FCR) rates.

• Ensure local compliance with corporate IT policies, licensing requirements, and physical security standards for IT equipment.

Qualifications

Technical Skills

• 3+ years of hands-on experience in IT Support, Field Service Engineering, or Systems Administration supporting a multi-site environment.

• Strong proficiency in troubleshooting PC/laptop hardware, operating systems (Windows 10/11), and common enterprise applications.

• Solid working knowledge of network fundamentals (TCP/IP, DNS, DHCP, basic routing, and switching) and remote access technologies (VPN).

• Experience with managing and troubleshooting specialized field equipment (e.g., Point-of-Sale/POS systems, local printers, industrial scanners).

• Experience with Active Directory and basic server maintenance/virtualization (VMware/Hyper-V).

• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are highly desirable.

Professional Skills

• Excellent customer service, communication, and interpersonal skills, with the ability to clearly explain technical issues to non-technical users.

• Proven ability to work independently, prioritize tasks, and manage time effectively in a dynamic environment.

• Willingness to travel to assigned sites as required for installations, break-fix, and maintenance.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

Key Responsibilities :

• Data Consolidation and Simplification :

- Collect, clean, and consolidate raw data from various sources or improvise it.

- Transform complex data sets into clear, understandable formats that can be easily interpreted by the team.

• Data Analysis and Insight Generation :

- Analyze data to identify trends, patterns, and anomalies.

- Provide actionable insights and recommendations based on data analysis to support business improvement and decision-making.

• Data Presentation :

- Develop and deliver presentations that communicate complex data and findings in a simplified and visually engaging manner.

- Utilize Google Sheets, Google Slides, and Google Docs to create clear and professional reports and presentations.

Qualifications:

• Analytical Skills : Strong numerical and analytical abilities with a keen eye for detail.
• Data Interpretation : Ability to interpret complex data and present it in a user-friendly format.
• Technical Proficiency : Proficiency in Google Workspace (Google Sheets, Google Slides, Google Docs) is preferred.
• Communication : Excellent written and verbal communication skills, with the ability to present data-driven insights effectively.
• Problem-Solving : Strong problem-solving skills and the ability to think critically about data and its implications for the business.
• Team Player : Collaborative mindset with a willingness to contribute to team efforts and learn from others.

Preferred Qualifications:

• Pursuing or completed a degree in Data Science, Statistics, Mathematics, Economics, Business, or a related field.
• Previous experience or coursework in data analysis or data visualization is a plus.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Gain practical experience and exposure to real-world data analysis challenges.
• Opportunity to work with a dynamic and innovative team.
• Networking opportunities and potential for future employment.

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!