Total 440 information analyst job vacancies in Information Technology category

Application Support (CMS) — IT Service & Operations

1-Year Renewable Contract (Long-term Role — Further Details Will Be Shared During the Call)

We are looking for an experienced Application Support professional to oversee service operations, incident management, vendor coordination, and service improvement initiatives across a diverse portfolio of enterprise applications. This role works closely with business stakeholders, project teams, and external vendors to ensure system stability, service reliability, and an excellent end-user experience.

Key Responsibilities

• Oversee IT incident, request, and escalation processes, ensuring high service performance, accurate reporting, and timely service recovery.

• Take ownership of major incidents and support tickets, coordinating with cross-functional teams and maintaining clear communication with stakeholders throughout resolution.

• Lead post-incident reviews to identify root causes and drive continuous service improvement initiatives.

• Champion strong IT service and support standards in project environments by anticipating service impact and planning mitigation measures.

• Monitor and uphold IT service quality and performance, incorporating future business growth and project demand into capacity planning.

• Manage vendor performance through service-level governance and regular engagement.

• Lead and guide application support teams to uplift user experience and customer satisfaction.

• Establish and maintain project scorecards, performance metrics, and service reporting dashboards.

• Support audit, risk, and compliance activities for supported systems and processes.

Job Requirements

• Degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in IT service management or application support within complex IT environments.
• Hands-on experience supporting Microsoft application frameworks.
• Experience supporting Linux and container-based application environments.
• Ability to read and understand SQL scripts, with working knowledge of stored procedures.
• Experience in Consulting or System Integrator environments is an advantage.
• Strong background in vendor and outsourced service provider management.
• Excellent leadership, stakeholder management, and communication skills.
• Strong analytical capability with the ability to manage multiple deliverables concurrently.
• Able to work independently in a fast-paced, dynamic environment.
• Exposure to any of the following is an advantage:
  gaming management systems, CRM platforms, digital signage systems, or inventory systems.
  
• Exposure to Linux and/or Nutanix will be an added advantage

We are looking for Technical Business Analysts at various levels (middle/senior) to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, technical knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project management team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team).
• Work closely with the project’s Solution Architects (both external and internal) to understand technical requirements in the realm of Cloud Architecture, DevSecOps, Continuous Integration and Continuous Delivery (CI/CD).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis.
• Deliverables may include the following:
  - Architecture Diagrams
  - Cloud Hosting and Set-up (AWS or Azure cloud)
  - Technical integrations with 3rd party systems
  - Performance and Load Testing
  - Solution Design / Technical Specifications
  - Data Extraction, Transformation and Migration
  - User stories/ functional specifications
  - Workflow diagrams to demonstrate business processes
• Manage the project’s technical track, in relation to overall project timeline; plan and prioritise tasks in a constantly changing environment.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Be open to learning and exploring new technologies, and more importantly, love getting your hands dirty.

Requirements

• Degree in Computer Science, Infocomm Technology, Computer Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of relevant experience e.g. Software Development, Cloud Architecture, Technical Analyst / System Analyst etc.
• Participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior hands-on coding experiences.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability to understand and translate technical requirements into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detailed oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Being a pro-active, self-motivated and resourceful team member who can guide and mentor others.

The following would be a “plus”:

• Relevant certifications e.g. Cloud Certificates, Project Management Certificates.
• Prior experience in a product development firm or consulting experience (IT consultancy, IT service delivery etc).
• Knowledge or experience in one or more of the following areas:
  - Database designs
  - Cloud architecture
  - CI/CD pipelines

This is a 12-months contract role.

If you are interested in joining us, kindly submit your application via

https://thesoftwarepracticepteltd.teamtailor.com/jobs/7471166-technical-business-analyst?promotion=2035290-trackable-share-link-mycareersfuture

We seek your understanding that only shortlisted candidates will be notified.

Job Duties:

• Manage the reviews/validation of various distribution report eg production tracking reports etc.
• Manage end to end activities to ensure validations are according to business rule, timely and accurately.
• Drive to understand the business requirements from business case/request and visualizations of business data. Analyse data to identify patterns and draw insights to support business decisions
• Contribute on analytical insight into the business process by coordinating different functions and/or stakeholders
• Propose solution and support the development of processing models and present the explainable outcomes to support the organisation’s operations and execution of key distribution compensation strategies.
• Trouble shooting and provide interim solutions for business continuity
• Other ad hoc duties as assigned

Job Requirements:

• Degree in Finance/Statistics/Mathematics/Economic
• 2-3 years in data analytics, business Analysis and finance operations preferably in financial/Insurance industry in Singapore
• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, etc
  

Interested applicants please send your resume in MS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

Job Description & Requirements

• Responsible for Windows servers, AD, DHCP, DNS and GPO implementation and maintenance.
• Responsible for insuring the day-to-day operation, reliability, and integrity of the client’s environment. This includes the installation, maintenance, and management of all system related technologies such as VMware, backup, patch management, anti-virus rollout/support/monitoring.
• Perform cloud technology administration on platforms such as AWS, Azure, Office365, etc.
• The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity.
• Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, network troubleshooting, end-user support and usage reporting as required.
• This position is responsible to work with all technology team member to insure proper design of system architecture.
• Analyses existing customer system infrastructure and identify potential enhancements to sustain and improve optimization and performance.
• Perform MS Windows 2008/2012/2016 and health checks.
• Create and maintain documentation, report generation/customization.
• Provides clear oral and written communication.
• Maintains high quality customer service to customers.

Requirements

• Diploma/Degree in Computer Science Engineering in relevant discipline.
• ITIL, MCSE/MCSA certification or equivalent preferred.
• Minimum 3 years’ experience in supporting and implementing IT infrastructure.
• Strong consultancy and interpersonal skills.
• Good technical/engineering/development practice.
• Hands-on system design and/or configuration experience with Microsoft Technologies, VMware, Backup Software and Cloud Technologies.
• Experience in VMware server virtualization and administration.
• Working knowledge of Microsoft Server OS Roles and Features is required.
• Well rounded technologist willing to learn and understand networking, middleware, storage, backup/restore, automation, system and security.
• Experience planning and developing support processes and adhering to best practices
• Ability to quickly comprehend the functions and capabilities of new technologies.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

• Analyse sales data and market trends to support business decisions

• Maintain databases and ensure data accuracy (Excel, SAP, internal systems)

• Prepare reports, dashboards, and track key performance metrics

• Provide data-driven insights to support sales strategies

• Assist in B2B marketing campaigns and lead generation activities

• Monitor and evaluate campaign performance for optimisation

• Collaborate with sales & marketing teams on business initiatives

• Support marketing materials, promotions, and ad hoc duties

Requirements:

• Bachelor Degree in Business/Marketing/Engineering

• Min 3 years experience in B2B Marketing

• Proficient in Excel, Power BI/Tableau

• Knowledge in Power Automation is an advantage

• Working Hours: Mon to Fri (8.15am - 5.30pm)

• Location: Lavender

• Salary: Up to $4400

• Able to start work within short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R23114229
EA Licence No.:19C9603

About the Role

We are looking for a highly motivated L1 IT Application Support Analyst to be the first point of contact for our users. You will troubleshoot, triage, and resolve software and application issues, ensuring minimal downtime and high user satisfaction for our core business systems.

Key Responsibilities

• Incident Management: Act as the first line of defense, logging, categorizing, and prioritizing incoming support tickets via email, chat, and service desk portals.
• Troubleshooting & Triage: Investigate application errors, access issues, and performance glitches. Resolve basic issues and escalate complex bugs to L2/L3 teams.
• User Access Management: Manage user accounts, password resets, and role-based access permissions.
• System Monitoring: Monitor application health dashboards and automated alerts to proactively identify and report potential outages.
• Documentation: Maintain and update the internal knowledge base with step-by-step troubleshooting guides, FAQs, and known error databases.
• User Communication: Keep users informed on the status of their tickets and provide clear, non-technical explanations for resolutions.

Qualifications & Requirements

• Experience: 2–3 years of experience in IT Applications Support
• Technical Skills: Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk), SQL for database querying, and exposure to ERP systems
• Soft Skills: Exceptional communication, critical thinking, and a strong customer-service mindset.
• *Comfortable with a contract-renewable arrangement (yearly).

Interested candidates please click on the Apply button, or send your CV directly to yingtan@techgrid.co

Due to the volume of applicants we regret that only shortlisted applicants will be contacted.

Job Purpose

Monitoring, validation and analyses of cross asset derivatives and listed markets. On boarding OTC and listed market data pricing into ICE Data Services systems and downstream products.

Responsibilities

• Monitor and validate cross-asset raw and derived market data using in-house analytical tools to ensure accuracy and integrity.
• Provide accurate, real-time, and historical data responses to customer queries, addressing data-related concerns promptly.
• Collaborate closely with internal teams, including operations and support, to streamline processes and resolve data issues.
• Perform data quality checks and facilitate data uploads to maintain high standards of information accuracy.
• Analyze cross-asset market data using tools such as Excel, SQL, and in house analytical tools to generate insights and reports.
• Identify and troubleshoot inconsistencies in data, ensuring timely resolutions.
• Stay updated with global financial news to monitor market trends and their impact on data.

Knowledge and Experience

• BA/BSc in Business, Finance, Statistics, Economics or Financial Engineering
• Proficient in Excel
• Experience with SQL - advantage  
• Strong interest and familiarity with financial markets
• Team player, Independent and a fast learner
• Ability to work under pressure
• Highly organized and detail-oriented

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Application Engineer / Business Analyst (Oracle PL/SQL, Pro*C, Production Support) .This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Job Description

JobDescription

-Develop and maintain Unix Shell scripts and Pro*C and Power Builderapplications

-Design and implement Oracle stored procedures and triggers

-Perform impact analysis for new enhancements

-Act in a Business Analyst capacity including:- Interacting with business users

-Gathering and documenting requirements

-Preparing functional and technical specifications

-Understanding core business processes and working independently

-Provide production support, issue troubleshooting, and batch job monitoring

-Coordinate with cross-functional teams to ensure smooth delivery and systemstability

Qualifications

MandatorySkillset Required:

-Strong experience in Unix/Linux Shell scripting

-Hands-on experience in Pro*C programming

-Expertise in Oracle DB, including Stored Procedures, Triggers, and Packages

-Strong SQL & PL/SQL knowledge

-5–7 years of hands-on development experience

-Experience handling production support and batch jobs

Additional/ Good to Have Skills:

-Experience in PowerBuilder programming

-Knowledge of Java or Python or JSON programming

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to khalid@aven-sys.com. Your interest will be treated with strict confidentiality.

Job Descriptions

• Maintaining and administering the networks environments including hardware, and configurations.
• Performing disaster recovery operations and data backups when required.
• Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
• Troubleshooting, diagnosing and resolving hardware, software, and network problems.
• Replacing faulty network hardware components when required.
• Monitoring network performance to determine if adjustments need to be made.
• Coordinating computer network access and use.
• Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
• Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
• Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
• Attending audit meetings and ensure proper documentation of all work done.
• Vendor management
• Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
• Provide PABX support based on Client’s SOP and documentation
• Attending to machine faults related to network problems during office and after office hours.

Job Requirements:

• 3-4 years of network
• Network security
• HPE network
• Wifi knowledge (Aruba or Cisco)
• Fortigate, Palo, or Cisco firewall experience
• Megapop and SD-WAN knowledge
• Work with vendors
• Networking best practices
• PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Project Description: We are seeking a skilled and experienced Data Engineer to join our Data & Analytics team. The ideal candidate will have a strong background in Snowflake SQL, investment reporting data, and financial knowledge related to investment management. As a Data Engineer, you will play a critical role in designing, implementing, and maintaining our data infrastructure to support investment reporting and analytics.

Responsibilities:
- Design, implement, and maintain scalable and efficient data pipelines using Snowflake and SQL.
- Develop data models, ETL processes, and data integration workflows to ensure high data quality and reliability.
- Optimize data storage and retrieval performance in Snowflake.

Data Manipulation and Transformation:
- Perform complex data manipulation and transformation using SQL to prepare data for analysis and reporting.
- Implement data cleansing, aggregation, and enrichment processes to ensure data accuracy and consistency.
- Develop and maintain reusable SQL scripts and stored procedures for data processing.

Collaboration and Support:
- Collaborate with data analysts and other stakeholders to understand data requirements and deliver solutions that meet their needs.
- Provide technical guidance and mentorship to junior data engineers and other team members.
- Work closely with IT and DevOps teams to ensure seamless data integration and deployment.
- Data Layer Preparation:

Design and build data layers to support various analytical and reporting needs.
- Ensure data layers are well-documented, easily accessible, and performant.
- Implement data governance and security best practices to protect sensitive information.
- Performance Tuning and Optimization:

Monitor and optimize the performance of data pipelines, databases, and queries.
- Identify and resolve performance bottlenecks to ensure timely and efficient data processing.
- Stay up-to-date with the latest trends and best practices in data engineering and apply them to improve our data infrastructure.
Mandatory Skills Description:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

Experience:
- Minimum of 1-2 years of experience in data engineering, with a strong focus on SQL and data manipulation.
- Proven experience working with Snowflake or other cloud-based data warehousing solutions.
- Experience with Tableau
- Strong background in designing data model and building scalable data pipelines and data models.
- Solid understanding of financial instruments, investment operations, investment reporting and portfolio management concepts.
- Knowledge of investment performance measurement, risk analysis, and portfolio management concepts.

Skills:
- Expert-level proficiency in SQL, with the ability to write complex queries and optimize them for performance.
- Strong experience with ETL tools and processes.
- Familiarity with Tableau
- Knowledge of data governance, security, and compliance best practices.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills.

Nice-to-Have Skills Description:
- Familiarity with programming languages such as Python, LLM, Langchain

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

Domain &Functional SME

• Subject Matter Expert (SME) for Collections processes, including delinquency and workflow management, recoveries, write-offs, legal collections, and customer communications.
• Translate business requirements into functional and technical specifications aligned with the target collections platform.
• Validate functional designs, configurations, and solution approaches to ensure they meet business intent and regulatory requirements.

Conversion &Data Migration Delivery

• Lead conversion and data migration strategy, including scope definition, data mapping, reconciliation, and validation.
• Oversee end-to-end legacy-to-target data conversion, ensuring data quality, completeness, and accuracy.
• Define and manage mock conversions, dress rehearsals, and cutover planning.
• Drive resolution of data issues, gaps, and defects in collaboration with technical teams.
• Coordinate with architecture, development, testing, and infrastructure teams to ensure aligned delivery.
• Manage dependencies across workstreams, vendors, and system integrators.
• Ensure adherence to the bank’s delivery standards, SDLC, and governance frameworks.

Testing &Readiness

• Oversee functional, system, integration, and testing from a business and SME perspective.
• Ensure test scenarios fully cover collections processes, conversion outcomes, and edge cases.
• Support business readiness activities including operational handover, and hypercare.

Stakeholder& Vendor Management

• Serve as a primary liaison between business, IT, vendors, and system integrators.
• Provide clear status reporting, risk management, and issue escalation to senior stakeholders.
• Guide vendors on functional expectations and validate delivered outcomes.

The Data Center Operations Engineer is responsible for the daily operation, maintenance, and optimization of data center infrastructure, including electrical, HVAC, and ELV systems. This role ensures facility reliability, safety, and efficiency through proactive monitoring, risk management, and continuous improvement.

Perform daily operation, maintenance, and routine inspectionsprovement. The position requires hands-on technical ability, strong analytical skills, and strict adherence to operational and emergency procedures.

Perform daily operation, maintenance, and routine inspectionsprovement. The position requires hands-on technical ability, strong analytical skills, and strict adherence to operational and emergency procedures.

of data center electrical, HVAC, and ELV systems, ensuring stable and continuous operation.

Execute scheduled preventive maintenance (PM) plans and handle system faults promptly and accurately.

Conduct facility safety, risk, capacity, and availability management, continuously optimizing systems to improve operational efficiency and cost-effectiveness.

Maintain infrastructure data accuracy (100%), regularly check alarm configurations, and ensure monitoring platform stability and reliability.

Conduct facility inspections per company requirements, including equipment status checks, MOP (Method of Procedure) review, and maintenance tracking.

Respond rapidly to incidents and emergencies following EOP (Emergency Operation Procedures) and incident management standards; provide on-site support and reporting.

Analyze root causes of incidents, conduct post-event reviews, and summarize lessons learned for continuous improvement.

Familiarize with the power distribution, cooling, and ELV architecture within assigned data centers; quickly locate and resolve faults when issues occur.

Prepare and implement change MOPs independently, ensuring no incidents result from planned changes.

Participate in optimization and upgrade projects, ensuring smooth on-site execution and coordination.

Propose technical improvements or modification plans for infrastructure monitoring, capacity, safety, and availability.

Provide technical guidance, mentorship, and training for frontline operation staff.

Ensure quick response and arrival per incident management policy.

Strictly comply with all operational procedures, safety policies, and company regulations.

Complete other assignments as defined in the Service Contract, Outsourcing Specification, or as required by the company or project team.
Qualifications

Education: Full-time college diploma or above (Associate Degree or higher).

Major: Electrical Engineering, HVAC, or other related disciplines.

Experience: Minimum 3 years of relevant experience in data center facility operation and maintenance.

Strong understanding of data center infrastructure systems, including electrical distribution, cooling, ELV, and monitoring systems.

Familiar with mainstream facility brands and models, capable of identifying differences and proposing optimization suggestions.

Demonstrated ability to conduct root cause analysis and implement effective preventive actions.

Capable of independent MOP preparation and execution with zero error rate.

The Data Processing Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories. To create and deliver client outputs in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues.
• This role is to support Korea Market.

Responsible for B2B integration system and implementing EDI onboard (Electronic Data Interchange). Ensuring smooth and success onboard adoption and continuous engagement with trading partners. This role works closely with internal and external stakeholders to coordinate onboarding activities. Understanding of EDI concept and working knowledge with RossetaNet and other exchange method standards to enable seamless data exchange between the organization and trading partners.

Key Responsibilities:

• Support and communicate with IT, Business and External Partners.
• Coordinate end-to-end onboarding process for new B2B trading partners.
• Prepare and validate onboarding documentation and required system setup.
• Work together with business to conduct onboarding sessions, communication for technical and business B2B specification. Including partner testing.
• Strong problem-solving and decision-making skills to interpret and or analyse especially during interface testing.
• Robust analytical skills to review and interpret business documents (FDS and FUT).
• Handle SAP IDOC mapping, Partner profile and output condition conversion configuration and interfaces testing.