Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking for an experienced and detail-oriented HR Operations Executive to handle end-to-end HR operations and compliance matters. The ideal candidate should have strong knowledge of MOM regulations, CPF/IRAS submissions, with hands-on experience in work pass management.

Key Responsibilities:

HR Operations & Compliance:

• Manage all MOM-related activities including EP, S Pass, and Work Permit applications, renewals, cancellations, and quota management.
• Ensure compliance with MOM employment mandates, including TAFEP and TADM guidelines.
• Maintain accurate employee records in accordance with Singapore employment laws.
• Liaise with MOM, CPF Board, IRAS, and other government agencies as required.
• Stay updated with HR regulations and ensure the organization remains compliant with statutory requirements.

Payroll & Vendor Management:

• Prepare and validate monthly payroll inputs and coordinate with external payroll vendors for accurate and timely salary processing.
• Handle statutory contributions such as CPF, SDL, SHG funds, and IRAS submissions (IR8A, AIS).
• Reconcile payroll discrepancies and ensure accuracy in employee data.
• Manage HR-related vendor relationships (e.g., recruitment agencies, manpower suppliers).

HR Administration & Reporting:

• Maintain and update employee HRIS records.
• Prepare HR reports and analytics as needed.
• Support internal and external HR audits.

Requirements:

• At least 1 – 2 years of hands-on HR experience, preferably in a generalist or HR operations role.
• MOM management (EP, S Pass, WP handling)
• CPF and IRAS submissions
• TAFEP and TADM policy knowledge
• Payroll input management and vendor coordination
• Employee onboarding and exit processes
• Strong understanding of Singapore employment laws and HR compliance.

Nice to Have:

• Exposure to regional HR practices or multinational setups.

Senior HR Executive (Payroll & HR Operations)

Our client, a well-established organisation in the preschool sector, is seeking a hands-on Senior HR Executive (Payroll & HR Operations) to join their HR team.

Reporting to the HR Manager, the successful candidate will be responsible for managing payroll and supporting the full spectrum of HR operations across multiple preschool centres.

Key Responsibilities

Payroll Administration

• Manage end-to-end monthly payroll processing and ensure timely and accurate salary payments.
• Maintain payroll records and ensure compliance with CPF, IRAS, NS make-up pay claims, leave administration, and statutory requirements.
• Process payroll-related updates, including new hires, resignations, salary adjustments, leave records, and employee data changes.
• Handle payroll-related queries and ensure prompt resolution.
• Generate payroll reports and support payroll audits when required.

HR Operations

• Support the full employee lifecycle, including onboarding, confirmation, contract renewals, transfers, and offboarding activities.
• Prepare employment contracts, HR letters, and employee-related documentation.
• Maintain accurate employee records and HR databases.
• Administer employee benefits, insurance, leave management, and HR-related claims.
• Ensure HR documentation and processes comply with company policies and employment regulations.

Work Pass Administration

• Handle work pass applications, renewals, cancellations, and related MOM submissions.
• Monitor work pass expiry dates and ensure timely follow-up actions.
• Maintain proper documentation and compliance with MOM requirements.

Recruitment & Employee Support

• Support recruitment activities, including interview coordination, onboarding arrangements, and pre-employment documentation.
• Provide day-to-day HR operational support to employees and centre leaders.
• Respond to employee enquiries and support HR initiatives as required.

HR Reporting & Compliance

• Prepare HR reports, manpower statistics, and employee-related reports.
• Support audits, compliance requirements, and government-related submissions.
• Assist in the review and implementation of HR policies, procedures, and process improvements.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 5 years of relevant HR experience, preferably in a full-spectrum HR role.
• Proven experience managing end-to-end payroll in-house for at least 100 employees.
• Hands-on payroll processing experience is essential.
• Experience handling work pass applications, renewals, and cancellations.
• Good knowledge of Singapore Employment Act requirements and HR best practices.
• Proficient in HRIS and payroll systems.
• Strong attention to detail and ability to handle confidential information with discretion.
• Able to work independently and effectively within a lean HR team environment.

Preferred Experience

• Experience in the preschool, education, healthcare, social service, or non-profit sectors will be advantageous.
• Experience supporting employees across multiple sites or centres will be an advantage.

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359

Manage recruitment coordination, candidate sourcing, and interview arrangements

Support onboarding, offboarding, and employee records management

Handle HR administrative matters including leave, claims, and employee enquiries

Coordinate training programmes and employee engagement activities

Support office administration, workplace coordination, and vendor management

Manage office supplies, purchase requests, and procurement coordination

Liaise with external vendors and building management on office-related matters

Maintain proper HR and administrative documentation and records

Support process improvements and ad-hoc administrative duties as assigned

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

What you'll be doing

• Coordinate training programmes, learning activities and staff development initiatives

• Administer training nominations, applications, attendance records and learning documentation

• Maintain training records, learning management systems and operational trackers

• Support scholarship, sponsorship, mentoring and talent development programmes

• Assist in employee engagement initiatives, surveys, events and follow-up activities

• Coordinate recruitment administration, onboarding activities and employee documentation

• Liaise with candidates, new hires, internal stakeholders and external agencies to facilitate HR processes

• Monitor programme timelines, maintain tracking records and ensure timely completion of activities

• Prepare reports, presentations, dashboards and management updates

• Support event planning, meeting coordination and departmental activities

• Maintain accurate records and ensure compliance with organisational policies and procedures

• Identify opportunities to improve processes and enhance operational efficiency

• Perform other HR operations and programme administration duties as assigned

What we're looking for

• Diploma in Human Resource Management/ Business Administration/ Healthcare Management or related studies

• 0 - 1 year of working experience in HR operations, recruitment coordination, learning and development, training administration, employee engagement or healthcare administration will be advantageous

• Proficient in Microsoft Office applications, particularly Excel, PowerPoint and Word

• Strong organisational and coordination skills with the ability to manage multiple priorities

• Good communication and interpersonal skills with the ability to engage stakeholders across different levels

• Comfortable working with data, maintaining records and preparing reports

• Meticulous, proactive and able to work independently in a fast-paced environment

• Experience with learning management systems, HR systems or programme coordination will be an added advantage

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. 

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Ryan Tan En Long

EA Personnel Reg No: R25158265

Role Summary

The HR Executive (Operations & Compliance) is responsible for overseeing day-to-day HR administration, staff attendance and leave compliance, and internal coordination. This role ensures adherence to company policies, maintains accurate HR records, and supports a structured, accountable, and professional work environment.

Key Responsibilities

Attendance, Leave & Medical Administration

• Maintain accurate records of staff attendance, including lateness and absenteeism
• Ensure all leave applications and medical certificates (MCs) are properly submitted and recorded
• Monitor leave balances and highlight discrepancies
• Follow up with staff on missing, late, or incomplete submissions

HR Compliance & Policy Enforcement

• Ensure staff adherence to company policies (attendance, leave, working hours, and conduct)
• Issue reminders and follow-ups on non-compliance matters
• Maintain proper documentation of HR records and staff-related matters
• Escalate repeated or serious non-compliance to Management

Task & Workflow Coordination

• Track assigned administrative and operational tasks across staff
• Follow up with Legal Executives and team members on outstanding tasks
• Monitor deadlines and provide status updates to Management
• Support overall workflow coordination to ensure timely task completion

HR Administrative Functions

• Maintain and update employee records (personal details, contracts, leave records)
• Handle onboarding and offboarding documentation and logistics
• Prepare basic HR reports (e.g. attendance, leave utilisation)

Internal Communication & Coordination

• Act as the point of contact for HR-related administrative matters
• Communicate internal policies, reminders, and updates to staff clearly and professionally
• Support Management in maintaining a structured and disciplined work environment

Professional Conduct & Boundaries

• Maintain professionalism and impartiality in all staff interactions
• Uphold strict confidentiality of HR matters
• Ensure fair and consistent application of policies across all employees
• Maintain appropriate professional boundaries and avoid overly familiar relationships that may compromise objectivity

Scope & Boundaries of Role

• This role focuses strictly on HR administration, compliance, and coordination
• Does not involve legal work, legal supervision, or providing legal instructions
• Works closely with Managing Director to ensure policies are followed, but does not replace Managing Director's authority

Key Attributes

• Strong attention to detail and organisational skills
• Firm, consistent, and professional communication style
• Ability to follow up persistently while maintaining professionalism
• Discreet, trustworthy, and able to handle confidential information
• Structured and process-driven mindset

Reporting Line

Reports directly to the Managing Director

Qualifications:

Degree in Human Resource Management (preferred)

OR Business / related discipline with strong HR experience

Minimum 2–4 years HR or HR operations experience

Job Description

We are looking for a HR Administrator (Operations & Compliance) to provide day‑to‑day HR administrative and operational support to the Singapore HR team, with exposure to regional HR activities across Singapore and Malaysia.

This is a support role focused on coordination, documentation, and accurate execution of HR operational tasks in a fast‑paced environment. The role works closely with senior HR team members and supports compliance‑related HR activities.

We welcome fresh graduates, candidates with HR qualifications but limited experience, and individuals making a mid‑career change. Candidates are not expected to fulfil all responsibilities listed; training and guidance will be provided.

Key Responsibilities

• Provide HR operational and administrative support, including documentation, coordination, and record‑keeping
• Support employee insurance administration, including enrolment changes and claims coordination
• Liaise with insurance brokers and HR vendors on operational matters
• Arrange and coordinate pre‑employment medical check‑ups
• Collate documents and support applications for various work pass types (e.g. Work Permit, S Pass, Employment Pass)
• Support training administration, including registrations, attendance tracking, and record maintenance
• Maintain accurate HR trackers and documentation to support audit, reporting, and team backup
• Coordinate with the Malaysia HR team on regional HR operational matters

Requirements

• Diploma or Degree in any discipline (HR, Business Administration or related fields are advantageous)
• Willingness to learn and handle operational and administrative work
• Detail‑oriented, organized, and able to manage multiple tasks
• Comfortable working in a fast‑paced environment
• Proficient in Microsoft Office (Word, Excel, Outlook)

Advantageous (but not required):

• Experience or exposure to insurance administration or vendor coordination
• Experience supporting work pass applications
• Basic knowledge of Singapore employment regulations
• Exposure to HR systems

We are hiring Human Resource Operations Executive - Contract Role (Renewable) for various clients in the healthcare industry. Applicants, who are keen in joining the healthcare and medical industry, hesitate no further and apply now! Islandwide locations available!

Duration: 6 months; renewable or convertible

Working Days and Hours: 5 Days, Office hours

Salary: Up to $$3000 - $3500

Job Scope:

• Support HR team with general administrative duties.
• Post job advertisements on recruitment platforms.
• Coordinate and schedule interviews for shortlisted candidates.
• Collect and verify application documents for candidates.
• Prepare and compile offer packages for successful hires.
• Set up IT systems and access for new employees.
• Prepare onboarding materials and welcome packs.
• Maintain and update employee records and HR systems.
• Handle exit processes, including emails and interview arrangements.
• Assist with additional ad hoc tasks as required.

Job Requirements:

• Min. Diploma/Degree in Human Resources or Business with specialization in HR.
• 1-2 years relevant HR experience.
• Available on short notice.
• Proficient in MS Office and IT savvy.

Interested applicants can apply by sending your resume to:

recruitmedical@recruitexpress.com.sg

OR call Jewel at 67363280 for more enquiries.

We regret to inform that onlyshortlisted candidates will be notified.

Jewel (Gan Xiang Xuan) | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

You will manage high-volume global HR processes within a process delivery team, ensuring accuracy, efficiency, and compliance of HRdata, processes, and transactions using Workday and ServiceNow tools. You will deliver Total Rewards operations including compensation program audits and contribute to process improvements.

Responsibilities

• Manage and process high-volume HR transactions accurately and efficiently using Workday and ServiceNow platforms to support global Total Rewards operations
• Conduct regular audits of HR data and transactional processes to ensure compliance with global standards and maintain data integrity
• Identify and implement process improvements to enhance operational efficiency and effectiveness within the Total Rewards delivery team
• Support the administration of in-house benefits programs, insurance enrollments, and pension offerings
• Manage system updates and mass data uploads to maintain accurate HR records

Preferred competencies and qualifications

• Degree with minimum 1 year or diploma with 5 years of experience in HR operations, Compensation & Benefits, or equivalent
• Strong communication skills to engage with diverse stakeholders and facilitate smooth HR operations
• Entry level degree holders with relevant HR operations/Total Rewards internship experience welcome to apply too

Other Information

• 5 days work week / Central location
• This is a 1-year contract with a completion bonus
• Interested candidates may forward your resume to vas@hrfactors.com.sg
• EA No: 00C5393 / Registration No: R1109317

Below are the details of the role.

• Job Title: Temp Staff, HR Ops (HR)
• Working Days: Monday to Friday
• Working Hours: 8.30AM to 6.00PM
• Working Location: One Marina Boulevard (Raffles MRT)
• Qualifications Required: Degree
• Salary Range: $15/hour

Job Duties:

• Preferably with HR experience in arranging interviews and scheduling
• Degree in Business or Human Resource Management
• Those without experience are welcome to apply as Training will be provided
• Assist in HR Operations support to the team as required Coordinationand scheduling of interviews
• Perform any other ad-hoc duties
• Role willlikely be ongoingly renewable. Preferably have someone who is able to extend if offered

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

The HR Operations Executive / Senior HR Operations Executive is responsible for managing end-to-end human resources functions for the Food & Beverage (F&B) operations, which is for our F&B entity under Authentic Bites Concepts while also providing administrative and operational support to the F&B team. This role ensures compliance with statutory requirements, smooth HR operations across outlets, and timely reporting and coordination with internal and regional stakeholders.

Job Responsibilities

1. Talent Management

·      Support recruitment initiatives to attract suitable candidates for F&B operations.

·      Coordinate the full hiring process from interviews to onboarding.

·      Manage the full employee life cycle from onboarding to offboarding.

·      Execute in performance appraisal exercises.

·      Coordinate training and development initiatives for the staff when required.

2. Payroll Administration

·      Ensure accurate and timely payroll processing, including IR8A and IR21 submissions where applicable.

·      Handle payroll-related queries professionally and promptly.

·      Review, improve, and streamline payroll process to enhance accuracy, efficiency, and compliance.

·      Prepare and submit monthly payroll projections and reports to the Finance team.

·      Stay updated on employment regulations and compliance requirements to mitigate risks.

3. Benefits & Leave Administration

·      Oversee leave administration, including monitoring leave balances.

·      Administer employee benefits such as medical insurance claims and travel insurance.

·      Assist employees with benefits-related enquiries and enrolments.

4. MOM & Compliance Matters

·      Manage MOM-related matters, including work pass applications, renewals, cancellations, and compliance requirements.

·      Ensure timely and accurate submission of government surveys and statutory reports.

·      Assist in drafting and updating HR policies, internal memos, and HR-related documentation.

5. HR Business Partnering (F&B)

·      Collaborate closely with F&B outlet managers and Head of Department (HOD) to address manpower needs and operational challenges.

·      Partner with the stakeholders on workforce planning and employee engagements initiative.

·      Provide HR advisory support on policies, practices, and people management matters.

·      Manage employee relations matters, including managing grievances, investigations and disciplinary processes.

6. F&B Reporting & Administrative Support

·      Consolidate and submit daily sales reports for F&B outlets to the Hong Kong (HK) office.

·      Compile and process invoices related to F&B operations.

·      Coordinate and consolidate monthly reports from Heads of Department (HODs) and ensure submission by the 15th of each month.

·      Provide flight booking arrangements and other administrative support as required for the F&B team.

7.    Any other ad-hoc duties assigned.

Pre-Requisites

i)      Diploma in HRM, Business Administration or related disciplines.

ii)    At least 3-5 years of relevant experience in the F&B industry.

iii)    Strong knowledge of Singapore employment laws and MOM regulations especially with work pass processing.

iv)   Experience in F&B payroll processing and HR operations.

v)     Good organisational skills with the ability to manage multiple priorities in a fast-paced F&B environment.

vi)    Proficient in Excel, Words and HR systems.

vii)  Strong communication and stakeholder management skills.

viii) Strong team player with excellent interpersonal skills.

ix)    Pro-active, versatile, and highly independent with a positive working attitude.

x)     Able to start work immediately will be an advantage.

Must Have Factor

i)      Experience in F&B.

Please note that only shortlisted candidates will be notified. Thank you.

Company Overview

4S is a Social Service Agency in Singapore dedicated to helping the sick and less fortunate. Established in 1996, it provides holistic, quality services with compassion, commitment, integrity, and professionalism. Visit http: //www.4s.org.sg/

Job Summary

You will support HR operations across multiple service centres by managing HR administration, maintaining accurate records, updating HR systems, and coordinating recruitment activities.

Responsibilities

• Maintain accurate employee records, attendance, and leave data to ensure compliance and operational efficiency
• Prepare HR documents such as contracts and renewal letters to support workforce management
• Update and maintain HRMS data to ensure current and reliable HR information
• Coordinate recruitment activities, including job postings and interview scheduling, to facilitate timely hiring
• Maintain training records and track compliance to support employee development and regulatory adherence
• Assist in compiling HR reports and data to inform decision-making and monitor HR metrics
• Support vendor coordination and general HR administrative tasks to ensure smooth HR operations

Required competencies and certifications

• Diploma in HR, Business Administration, or equivalent qualification
• 2–4 years of experience in HR administration demonstrating meticulousness and organisational skills
• Ability to handle confidential information with discretion and professionalism

Preferred Competencies and Qualifications

• Familiarity with HR systems (e.g. JustLogin or similar HRMS)
• Experience in handling HR administrative processes in a multi-site or service environment
• Basic understanding of Singapore employment practices (leave, contracts, documentation)
• Strong attention to detail and accuracy in handling records
• Good coordination and communication skills
• Able to handle confidential information with discretion
• Proactive and able to follow through tasks independently

Other Information

• Experience in the social service, healthcare, or community care sector will be an advantage
• Able to support multiple stakeholders across different locations
• Comfortable with administrative and process-driven work
• Immediate or short notice candidates preferred

Job Responsibilities

• Weekly tracking of onboarding emails (to ensure no emails missing)

• Weekly tracking of new hires

• Answering new hire queries

• Scheduling of HRBP presenters for weekly sessions

• Updating and uploading of New Hire Briefing slides

• Sending Calendar Invites to HRBP

• Enrolling new hires into Orientation E-learning on Workday

• Weekly tracking of attendance records

• Rescheduling of sessions

• Monthly submission of total new hires to Team Lead

• Sending Welcome Package email to new hires

• Tracking of form submissions

• Weekly packing of Welcome Packages

• Assist in creating and publishing classes on Workday

• Weekly tracking and uploading of enrolment lists

• Assist in withdrawals & reschedules

• Assist in attendance marking

• Assist in logistics requirement

• Assist in room bookings

• Any other ad-hoc matters

Job Requirements

• Diploma in Human Resources or relevant discipline

• Tech-savvy with good proficiency in Microsoft Office and technology tools (Note: Excel skills such as VLOOKUP and pivot tables are important)

• Experience with Workday or other leading HR Systems preferably

• A good team player, possess a cheerful personality and a positive attitude

• Meticulous with details, good communication and interpersonal skills

• Strong aptitude to learn quickly, pick up new skills and adaptable

• Able to multitask and handle high volume of work

• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Mon – Thu, 8.30am – 6pm ; Fri, 8.30am - 5.30pm

• Mapletree Business City (Nearest MRT – Labrador Park)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi 

About the Role

We are seeking a hands-on HR Executive (Generalist) to support the full spectrum of human resource operations in a fast-paced F&B environment. This role will play a key part in supporting business growth and ensuring compliance with local employment regulations.

Key Responsibilities

• Manage end-to-end recruitment, onboarding, and offboarding processes
• Maintain accurate employee records and HR documentation
• Support manpower planning and hiring activities
• Process payroll and ensure accurate salary disbursement
• Ensure compliance with Singapore Employment Act, MOM regulations, CPF contributions, and IR21 tax clearance
• Handle work pass applications, renewals, and documentation
• Manage employee relations, feedback, and disciplinary matters
• Maintain HR policies, SOPs, and employee handbook
• Support performance management and compensation processes
• Perform administrative duties including procurement, coordination, and office management

Requirements

• Diploma or Degree in Human Resource Management, Business, or related field
• Minimum 3 years of HR generalist experience
• Familiar with Singapore labour laws, CPF, payroll, and HR compliance practices
• Experience in F&B, retail, or hospitality industry is an advantage
• Proficient in Microsoft Office and HR systems
• Strong interpersonal and communication skills
• Able to work independently in a fast-paced environment
• Detail-oriented with strong sense of responsibility

All applications will be assessed based on merit, including skills, qualifications, experience, and ability to perform the job. We are committed to fair and progressive employment practices in accordance with the Tripartite Guidelines on Fair Employment Practices (TGFEP).

EA License No: 23C1703
EA Personnel No: R1762582
EA Personnel Name: Wong Choo Sian, Jabez

Benefits & Leave Operations Analyst, Japan

(Global Process Delivery Analyst, APAC )

RolePurpose

This role is responsible for the end-to-end operational delivery of Japan employeebenefits and leave administration. The role requires hands-on, workingknowledge of Japanese benefits and leave frameworks, with minimal ramp‑up, to ensure continuity, compliance, andservice quality.

TheSpecialist acts as the operational owner for Japan Benefits and Leaves,partnering closely with Payroll, HR, Global Benefits/Leave COEs, and localvendors to deliver compliant, accurate, and employee‑centric outcomes.

Key Responsibilities

1.     Japan Benefits Operations (Core Accountability)

·      Own day-to-day administration of Japan benefits, including:

o   Social insuranceenrollments and changes (health insurance, pension, employment insurance)

o   Dependent enrollment,life events, eligibility changes

o   Retirement andsupplementary benefit programs (where applicable)

·      Ensure timely and accurate submissions to vendors and authorities withinstatutory deadlines.

·      Maintain data accuracy across HRIS and vendor systems; performreconciliations where needed.

2.     Japan Leave Administration & Knowledge

·      Administer and support Japan leave programs, including:

o   Statutory leaves (e.g.,childcare leave, family care leave, sickness-related leave as applicable)

o   Company-sponsored leaveprograms and policies

·      Partner with Payroll to ensure correct pay treatment during leaveperiods.

·      Handle complex or sensitive leave cases with accuracy andprofessionalism.

·      Ensure leave processes align with Japanese labor law requirements andinternal policies.

3.     Compliance & Risk Management

·      Ensure all benefits and leave activities comply with Japanese labor,social insurance, and leave regulations.

·      Support compliance checks, audits, and data requests related to Japanbenefits and leave programs.

·      Identify compliance risks, gaps, or recurring errors and escalate withclear analysis and recommendations.

4.     Vendor & Stakeholder Management

·      Act as the operational point of contact for Japan benefits and leavevendors.

·      Track vendor responsiveness, data quality, and SLA adherence.

·      Manage issue resolution, escalations, and follow-ups with clearownership.

·      Partner closely with HRBPs, Payroll, and Global COEs to ensure alignmentand timely decisions.

5.     Case Management & Employee Support

·      Resolve employee inquiries related to Japan benefits and leaves throughcase management systems.

·      Deliver responses that are:

o   Legally compliant

o   Clear and easy tounderstand

o   Empathetic andemployee-focused

·      Manage escalated and high-risk cases independently.

6.     Documentation, Reporting & Operational Excellence

·      Maintain and update SOPs, job aids, and work instructions for Japanbenefits and leave processes.

·      Support reporting, data submissions, and global questionnaires (e.g.,retirement or benefits inventories).

·      Track recurring issues, SLA breaches, or error trends and contribute tocontinuous improvement initiatives.

Required Qualifications

• Bachelor’s degree or equivalent experience in HR, Operations, or relatedfield
• Demonstrated, hands-on experience administering Japan benefits and Japanleave programs
• Strong working knowledge of:

o   Japan social insuranceframework

o   Japan statutory andcompany leave administration

• Experience working with Workday, payroll, and local vendors in Japan
• Ability to operate independently with minimal supervision
• Japanese language capability (reading or business communication) is required for communications with Japanese employees

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

PRIMARY FUNCTION/OBJECTIVE:

We are looking for a motivated and detail-oriented HR Specialist to join our Human Resources team in Singapore. The HR Specialist will support HR operations, employee lifecycle activities, and a range of HR projects and initiatives. This includes coordinating onboarding and engagement programs, assisting with process improvements, supporting HR reporting and data tracking, and contributing to the execution of people-related projects that enhance employee experience and operational effectiveness.

CORE JOB RESPONSIBILITIES:

• Support day-to-day HR operations and administration across the employee lifecycle, including onboarding, offboarding, and employee data management
• Maintain accurate and confidential employee records and HR documentation
• Coordinate HR campaigns such as engagement surveys, learning initiatives, and wellness programs
• Assist in employee engagement programs, HR communications, and internal events
• Provide support for employee queries and escalate issues to the appropriate HR team member when necessary
• Prepare HR reports, metrics, trackers, and presentations as required
• Track project timelines, update action items, and support stakeholder follow-up
• Help streamline HR processes through documentation, reporting, and workflow improvements
• Contribute to HR projects and process improvements to enhance efficiency and employee experience
• Support change management activities related to HR transformation projects
• Partner with HR team members and business stakeholders to implement key people initiatives

Qualifications

• University degree or equivalent
• 2+ years of relevant HR or administrative experience
• Fresh graduates are welcome to apply
• Strong analytical and organization skills with ability to prioritize important projects
• Highly motivated team player who is adaptable, mature, meticulous, self-driven and customer-service oriented
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office applications, especially Excel and PowerPoint
• Ability to handle confidential information with discretion
• Positive attitude, willingness to learn, and a proactive approach to work
• Maintain confidentiality of AbbVie’s data and uphold AbbVie Values.