Total 309 it manager job vacancies in Engineering category

A1 MAIN CONTRACTOR, well established construction company, seeking an experienced Civil & Structural professional to support planning, coordination, and technical delivery of building projects.

Candidates at Senior Engineer, Assistant Manager, or Manager level are welcome, depending on experience and capability.

Overview

This role will be responsible for planning, technical coordination, and structural engineering support for Civil & Structural works. The successful candidate will work closely with project, design, and site teams to ensure constructability, resolve technical issues, and support timely project delivery.

• Support planning and coordination of Civil & Structural works for building projects

• Prepare and review concrete body plans, construction sequencing, and methodologies

• Carry out basic structural design calculations and checks for RC and steel structures

• Review C&S drawings and identify design, coordination, and constructability issues

• Raise and manage RFIs, technical queries, and alternative proposals to resolve site issues

• Coordinate with structural consultants, subcontractors, and internal teams on technical matters

• Provide technical support for structural steel works, including sequencing and interfaces

• Assist in monitoring progress and resolving technical constraints affecting schedule

• Participate in coordination meetings and contribute technical input to the project team

• For Assistant Manager / Manager level:

  • Provide guidance to junior engineers

  • Support the Project Manager in technical planning and decision-making

Requirements

• Degree in Civil / Structural Engineering or related discipline

• 5 years of relevant experience in Civil & Structural works for building projects
  (More experienced candidates may be considered at Manager level)

• Able to prepare concrete body plans and perform basic structural design checks

• Familiar with reinforced concrete construction and site coordination
  

  How to Apply Click Apply now or send your resume directly to Talent@BuildBridgePartners.com
  

  
  
  

  
  
  

  EA Name: BuildBridge Partners Pte Ltd

  EA License No: 25C2918

  EA Reg No: R1551092 Khoo Yan Jie

• MNC Company
• Basic up to $4000 + Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan (walking distance from MRT)
• Working hours: Monday to Friday (8.45am to 5.45pm)

Job Responsibilities:

• Handles end user requests for hardware and software for supported clients.
• Troubleshoots technical issues and provides user support through timely problem ticket resolution
• Updates, tracks, and maintains assigned support tickets
• Escalates incidents and service requests as appropriate to ensure timely resolution
• Maintains site documentation and maintenance records
• Provides IT infrastructure support for warehouse and logistic projects
• Contributes to desktop and laptop software upgrades and refresh initiatives
• Work with third party vendors to resolve hardware and software issues.
• Performs other duties as assigned.

Job Requirements:

• Possess minimum Bachelor's Degree in IT / Computer Science or equivalent with 1-3 years of relevant experience.
• Experience in Azure cloud services, Intune device management, and Microsoft Copilot adoption is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

Create / update and track ticket in ticketing tool to closure observing SLA commitments

Escalate, when necessary, in accordance to escalation matrix

Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

Liaise and work closely with customers to address service concerns and to solve technical problems.

Work with technical team to resolve more advanced issues when necessary

Perform Install / Move / Add / Change (IMAC) activities as tasked

Ensure all material is properly documented and handed over during shift changes

Perform any ad-hoc duties as assigned

Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

Higher NITEC in Electrical, Electronics, IT or equivalent

Relevant experience in IT system support and hardware maintenance

Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

Basic knowledge in Networking and Database management will be added advantage

Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

Ability to work responsibly, independently and in a team

Able to interact with all levels of people and work under stress

Training will be provided
Working hours

Rotating 12 hours shift or as assigned.

Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest

2 Months Day shift, followed by 2 months night shift

Ability to travel to other sites during shift may be required.

Job Summary

We are seeking a motivated and detail-oriented IT Engineer to support our IT infrastructure and assist with day-to-day technical operations. Candidate is expected to have hands-on experience in systems, networks, and user support.

Key Responsibilities

• Provide first-line technical support to users (hardware, software, and network issues)
• Install, configure, and maintain computer systems, printers, and peripherals
• Assist in setting up and maintaining networks (LAN/Wi-Fi)
• Monitor system performance and troubleshoot basic issues
• Support software installations, updates, and patches
• Maintain IT documentation and inventory records
• Assist senior IT staff with projects and system upgrades
• Follow IT security policies and report potential risks

Required Skills & Qualifications

• Experience in computer hardware and operating systems (Windows, macOS, or Linux)
• Familiarity with networking fundamentals (IP addresses, routers, switches)
• Knowledge in software applications and troubleshooting
• Good problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies

This role is crucial in supporting our ambitious warehouse automation and transformation project focusing primarily on the Fresh Food network. You will play a key part in driving efficiency and continuous improvement by leveraging data analysis, establishing operational process standards, and providing project management & change management support. This is an exciting opportunity to contribute to a significant strategic initiative and shape the future of our warehouse operations.

Responsibilities

• Data-driven process re-engineering:
• Collect, analyze, and interpret warehouse operational data (e.g., inventory, throughput, cycle times, equipment performance) to support process re-engineering of the Fresh Food network
• Support for detail design and customization of automation solutions (Piece-picking automation system, ASRS etc) tailored to specific warehouse needs, including layout design, system integration and process re-engineering
• Collaborate with vendors and technology partnerships to new process and solution meet functional requirements and performance standards
• Perform simple simulations and modeling to evaluate the impact of proposed automation and process changes.
• Operational Process Standards Development:
• Collaborate with cross-functional teams to establish warehouse operational processes & standards, including receiving, storage, picking, packing, and shipping after transformation
• Implement new operation processes & standards for automated systems and equipment.
• Conduct process mapping and gap analysis to identify opportunities for optimization and efficiency gains.
• Ensure process standards are aligned with industry best practices and regulatory requirements.
• Project Management Support:
• Assist in Continuous Improvement / Automation projects from planning to implementation, manage resource plan, cost, timeline and across all related work streams and functions.
• Assist to communication of projects to various stakeholders and collection of feedbacks
• Assist in regular status reporting on project implementation progress to project stakeholders and sponsor(s) to enable overall project progress monitoring.
• Assist in documentation of project plans, action item lists, follow-ups etc.
• Any other adhoc duties and projects as assigned
• Change Management Support:
• Assist in the development and implementation of change management strategies to ensure smooth adoption of new technologies and processes.
• Provide training and support to warehouse staff on new systems, procedures, and equipment.
• Assist in communication with stakeholders at all levels to address concerns and manage expectations.
• Gather user feedback, and translate that feedback into actionable improvements.
• Participate in project meetings and provide regular updates on progress and challenges.

CRITICAL ACCOUNTABILITIES

• Data-Driven Operational Improvements
• Analyzing warehouse data to identify bottlenecks and inefficiencies.
• Developing reports and dashboards to track KPIs.
• Providing recommendations for process improvements based on data analysis.
• Increased warehouse efficiency and reduced operational costs through actionable insights derived from data analysis
• Optimized Warehouse Processes
• Conducting process mapping and gap analysis.
• Ensuring process alignment with industry best practices.
• Develop and Establish clear, efficient, and standardized operational procedures that support automated system
• User Adoption of new Technology
• Developing and delivering training programs for warehouse staff.
• Providing ongoing support to users during the transition.
• Gathering and addressing user feedback.
• Contributing to the development of change management plans
• Smooth transition to automated systems and processes with high user adoption and minimal disruption.

Requirements

EDUCATIONAL QUALIFICATIONS

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Data Science, or a related field.

RELEVANT KNOWLEDGE AND EXPERIENCE

• Proven experience in data analysis and reporting, preferably in a warehouse or logistics environment.
• Strong understanding of warehouse operations and processes.
• Proficiency in data analysis tools (e.g., Excel, SQL, Power BI/Tableau).
• Experience with process mapping and standardization methodologies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Experience with automation transformation projects will be a plus.
• Familiarity with warehouse automation technologies (e.g., automated storage and retrieval systems (AS/RS), autonomous mobile robots (AMRs), warehouse management systems (WMS)) is a plus.

PERSONAL CHARACTERISTICS & BEHAVIOURS

• Enthusiastic and self-starter.
• Passionate about the automation technology for warehouse operations.
• Strong hands-on capabilities in process mapping, data analysis, and presentation skills- essential for supporting constructive discussion with DC Ops.
• Hard-working, as the on-site IE, it's critical to be fully engaged during the period of Project Implementation, working overtime and/or on weekends will be expected

• Team manager role
• Benefit from the backing of a Temasek-invested organization
• All rounded Senior IT Manager role

about the company
With fresh leadership, a brand-new corporate energy, and massive technological developments rolling out since the start of the year, we are looking for an dynamic leader to help steer this ship.

about the job

• Evaluate, optimize, and future-proof our retail tech ecosystem, ensuring that Microsoft 365 (M365) environments, secure network architectures, and cloud infrastructures run flawlessly across both our corporate offices and multi-site storefronts.
• Design the workflows, manage vendor service agreements, and act as the definitive engineering safety net for complex, high-tier outlet queries or POS/ERP system anomalies.
• Lead, guide, and upskill a lean, multi-generational local IT team. Focus will be on building a culture of responsive execution, strategic planning, and clear performance standards as we transition into a more corporate structure.
• Align local operations with robust corporate MNC benchmarks, owning the region's IT policy frameworks, risk monitoring, and data compliance standards (such as Singapore PDPA).
• True to our progressive management shift, you will pragmatically seek out, pilot, and deploy smart digital solutions, streamlined workflows, or practical automation tools to enhance overall productivity and team efficiency across our business units.

skills and experience required

At least 5 years of broad IT experience, including a minimum of 2 years in a leadership, supervisory, or senior-level capacity. Exposure to fast-paced retail,

FMCG

, F&B multi-branch environments will give you a massive head start.

Strong hands-on background in Microsoft 365 (M365) administration, cloud platform capabilities, and secure network infrastructure. Experience handling modern Koomi POS frameworks is an absolute gamechanger.

Whats an offer
This is a permanent Senior IT Manager role offering a competitive monthly salary of $ 8,000– $ 12,000, along with company perks and benefits.

To apply online please use the 'apply' function, alternatively you can reach me athttps://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942).

Job requirement

Associate with over 10 years of experience in IT Infrastructure, Application Support, and Enterprise Systems Administration.

Strong expertise in application troubleshooting, incident management, user access administration, change/release management, and SLA-driven support operations.

Experienced in supporting enterprise applications, Windows Server environments, Active Directory, virtualization (Hyper-V), networking, and security technologies including Fortinet and Cisco.

Proven track record in coordinating with vendors and cross-functional teams to ensure high system availability and timely issue resolution.

Hands-on knowledge of AWS Cloud (EC2, S3, VPC, IAM), automation tools, and ITIL-based support processes.

Hands-on experience in supporting enterprise applications and infrastructure , with a strong focus on operational excellence and continuous improvement.

If you believe you fit the requirements for the role,please submit yourapplication below or drop us an email directly quoting thejob title.

Due to an anticipated high volume of applicants, we regret that onlyshortlisted candidates will be notified. The information provided is forrecruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA License Number:19C9859) is an affirmative equal-opportunity employer and recruitment firm. Weevaluate qualified applicants without regard to race, colour, religion, creed,gender, sexual orientation, gender identity, marital status, national origin,age, veteran status, disability, or any other protected class.

Eugene Then
eugene.then@cornerstoneglobalpartners.com

EA Registration Number: R22104742.

Cornerstone Global Partners Pte Ltd (EA License:19C9859)

Responsibilities

• Setup and troubleshooting of all PC/laptop, printers, print server, Windows XP, Windows 7, RFID scanner, Outlook client, VPN, MS Office, Anti-virus & in-house applications
• Managing of IT inventory
• Manage IT hardware requests and raise purchase requests when necessary
• Prepare proposals and presentations on assigned projects

Requirements

• Diploma or equivalent in IT or related discipline
• Minimum 1 year experience in IT support
• Knowledge in Microsoft Office, Outlook, Windows XP/7
• Knowledge in basic LAN/WAN network infrastructure
• Strong communication and interpersonal skills

Job Description:

Data Management & Transformation

• Leading the organization’s AI enablement strategy by identifying high-value use cases and translating business needs into scalable AI solutions.
• Partnering with stakeholders across functions to capture requirements, prioritize opportunities, and define success metrics (value, adoption, risk).
• Designing and delivering enablement programmes (workshops, office hours, playbooks) to upskill teams on responsible GenAI usage and to prompt best practices.
• Establishing AI governance and guardrails in collaboration with Security, Risk, Legal and Data teams (privacy, IP, data handling, model risk).
• Coordinating with product, engineering and data science teams to pilot, validate, and scale AI solutions; manage delivery plans, timelines and dependencies.
• Developing and maintain an AI tools catalogue, intake process, and reusable assets (templates, evaluation checklists, model cards) where applicable.
• Driving change management and communications to increase adoption, including stakeholder engagement, success stories, and community building.
• Defining and tracking KPIs (usage, productivity impact, quality, risk incidents) and reporting outcomes to leadership with clear recommendations.
• Staying current on GenAI and enterprise AI trends and evaluating vendors/solutions.
• Acting as a trusted advisor to teams on solution design, feasibility, and responsible use to ensure measurable business value and compliance.

Job Requirement:

• Degree in Computer Science, Information Systems, Data/Analytics, Business, or related field.
• 5+ years of experience in digital transformation, product/programme management, analytics, or AI/ML enablement roles (GenAI experience preferred).
• Strong understanding of AI/GenAI concepts, model limitations, and evaluation approaches; able to translate between business and technical teams.
• Experience designing and delivering training, workshops, and change management initiatives; strong facilitation and stakeholder management skills.
• Knowledge of responsible AI, data privacy, and security considerations in enterprise environments; able to operationalize governance guardrails.
• Excellent communication skills (written and verbal) with the ability to influence and align stakeholders at all levels.
• Familiarity with common AI tools (e.g., Ms Copilot AI or equivalent), collaboration tools, and basic data literacy; comfortable working in an agile environment

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Engineering & Quoting Manager
• Working Location: Tai Seng
• Working Hours: 5 days (Mon – Fri, 8.00am – 5.45pm)
• Salary Package: Basic salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate with the Senior Management team
• Create, track, and manage department KPIs, trends, goals, and objectives
• Train, develop, and support supervisors, leads, and technicians
• Take responsibility for creating and maintaining technical documentation (e.g. drawings, models, NPI, SOP, OMS)
• Maintain and continuously improve processes using ISO-documented procedures
• Ensure strong understanding and proper use of ERP/MRP systems and data accuracy
• Lead root cause analysis and resolution through CAR and OFI processes
• Maintain and track ECOs and EOL items
• Communicate regularly with related departments and customers on the status of engineering projects and RFQs
• Use checklists to ensure teams properly review standards and requirements, including equipment, packaging, and tooling, before order processing
• Set standards for cost, labour, pricing, and lead times to ensure timely and consistent quotations
• Negotiate and improve supplier pricing, focusing on value, cost efficiency, and competitiveness
• Deliver accurate and timely cost estimates to support profitability and market competitiveness
• Perform other duties as assigned by the Business Unit Director
• Conduct personnel performance reviews and assessments

APPLY NOW!!!

• Bachelor’s degree in Business Management, Engineering, or equivalent practical experience
• Proficient in Microsoft Office, with hands-on experience in data handling and Excel reporting
• Prior experience using ERP/MRP systems
• Able to interpret customer-provided technical drawings, BOMs, and procedures

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82137 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an IT Infrastructure Capacity Engineer to support our client in Singapore which is a leading global investment bank. He/she will support capacity management and EOL Remediation efforts in the bank.

Responsibilities:

• Support infrastructure capacity planning and lifecycle management activities across server, storage, cloud, and hosting platforms.
• Analyze infrastructure utilization trends, capacity forecasts, and growth requirements to support business initiatives and technology roadmaps.
• Coordinate hardware and infrastructure procurement activities, including gathering requirements, tracking orders, and managing delivery schedules.
• Manage End-of-Life (EOL) and End-of-Support (EOS) remediation initiatives by identifying technology risks, tracking remediation plans, and coordinating upgrade, migration, or replacement activities.
• Maintain infrastructure inventories, asset records, capacity data, and lifecycle management documentation.
• Collaborate with infrastructure engineering teams, application owners, vendors, and business stakeholders to ensure successful delivery of capacity expansion and technology refresh projects.
• Support governance, audit, compliance, and change management processes related to infrastructure capacity and lifecycle management.
• Prepare management reports, dashboards, and presentations on capacity utilization, infrastructure demand, EOL remediation progress, and operational metrics.
  

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Experience in technology lifecycle management, hosting operations, infrastructure governance, or related functions.
• Experience supporting capacity planning / management, utilization analysis, demand forecasting, or infrastructure resource management.
• Familiarity with End-of-Life (EOL) / End-of-Support (EOS) remediation, hardware refresh programs, technology upgrades, or infrastructure migration initiatives.
• Understanding of enterprise infrastructure environments, such as servers, storage, cloud platforms, virtualization, technologies.
• Strong analytical skills with the ability to interpret infrastructure data, identify trends, and support capacity planning decisions.
• Excellent stakeholder management, communication, presentation, and reporting skills.
• Experience within the banking or financial services industry is advantageous.

• Lead, manage and coordinate Mechanical works and services for building construction projects for a well-established M&E Contractor
• Plan, develop, and manage work schedules to ensure tasks are completed on time.
• Prepare progress reports for clients and project managers, detailing delays, defects, and necessary rectification measures for Mechanical works.
• Provide technical guidance and resolve Mechanical-related issues efficiently.
• Report on Mechanical progress and arrange site inspections with contractors, subcontractors, and clerk-of-works.

Requirements

• Minimum 5 years of relevant experience with an M&E Contractor
• Diploma/Degree in Mechanical, Mechatronics or relevant engineering discipline
• Advanced knowledge of local code of practice of design implementation.

If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to koh.dickson@bayesrecruitment.com

Dickson KOH, EA License 10C5468

www.bayesrecruitment.com

[Order Number: 1613321-R]

Responsibilities

• Drive business development by building and maintaining strong relationships with clients, developers, consultants, and EPC partners in the power generation industry
• Lead preparation of technical tenders and proposals for power generation projects including CCGT, steam power equipment, and electrical systems
• Manage HV/MV electrical projects from contract award through commissioning, testing, and final handover to ensure timely and quality delivery
• Coordinate cross-functional project execution activities across engineering, procurement, logistics, installation, testing, and commissioning teams
• Develop and maintain project schedules, monitor progress, identify and manage risks, and support cost tracking and variation management
• Facilitate technical discussions, negotiations, and presentations with customers, partners, and headquarters to align project objectives
• Ensure compliance with safety, quality, contractual, and documentation standards throughout project execution

Requirements

• Minimum 5 years’ experience in power generation, electrical engineering, project execution, tendering, or technical business development
• Experience with thermal power plants, CCGT projects, HV/MV systems, switchgear, transformers, or EPC environments is advantageous
• Proficient in technical proposal preparation, project coordination, and client-facing communication

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771

A&O Shearman is a global industry-leading law firm, with nearly 50 offices in 28countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development; we are committed to an inclusive environment, and we provide support and ways of working that help you optimize your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role Purpose
The Operations Engineer is responsible for leading and evolving day‑to‑day IT operations for APAC while driving the adoption of modern, secure, and scalable technologies including the firm’s cloud platforms that enhance legal workflows, fee-earner productivity, and client service. This role combines operational responsibilities with forward‑looking technology enablement, ensuring the firm’s core platforms remain highly available, resilient, compliant, and continuously improving.

The Operations Engineer supports and executes the firm’s IT and innovation strategy across infrastructure operations including the firm’s cloud platform which runs many of the firm’s core business services, endpoint management, service management, incident response, and user adoption, while upholding the confidentiality, regulatory, and data protection obligations critical to the legal industry.

Roles and Responsibilities

• Ensure operational stability across a 24/7 global environment, responding effectively to incidents with clear communication, sound judgment, and urgency.
• Oversee the day-to-day operations during APAC business hours, availability, performance, and reliability of core legal and business systems, including document management, case management, email, and collaboration platforms.
• Evaluate new technologies, manage technology pilots and proof of concept, assess risk, and return on investment prior to broader adoption.
• Work with IT architecture, security, and engineering teams to ensure new solutions align with global standards and meet regional or local needs.
• Work on assigned projects with the relevant technical and business stakeholders as the technical liaison or technical project manager / lead. Projects can be diverse ranging from office relocation to network connectivity upgrade and systems upgrade.
• Collaborate with engineering resources to implement and manage Microsoft Intune for endpoint management across Windows and iOS devices ensuring that security and useability remain forefront to the program
• Oversee modern device lifecycle management, including provisioning, patching, updates, encryption, compliance enforcement, and secure decommissioning.
• Monitor endpoint health and security posture, proactively addressing issues to minimize downtime and operational impact.
• Serve as a technical operational liaison between IT teams, lawyers and business teams, and third-party vendors to ensure solutions meet user needs and firm standards.
• Work with the business / end users to identify operational pain points and translate requirements into effective technology outcomes.
• Evaluate the existing infrastructure from both operational and usage perspective, proactively identify and propose solutions to optimise performance, improve user experience, and reduce organisational costs.
• Assist the Senior IT Operations Manager with vendor relationship management, service performance, and contractual obligations to ensure value and service quality.
• Assist with enforcing cybersecurity, data privacy, and regulatory requirements to meet the firm’s Information Security needs in line with legal industry standards, including confidentiality obligations, eDiscovery considerations, and client data protection standards.
• Ensure operational processes and technologies align with internal governance frameworks and external client security expectations.
• Assist in the review, validation, and approval of change control requests, ensure change is aligned with regional considerations, including APAC time zone differences, regional settings, and local regulatory or compliance obligations.
• Develop and maintain operational documentation, runbooks, and knowledge bases to support service continuity, change management, and incident response.
• Provide some technical leadership and knowledge sharing to IT support teams.
• Collaborate closely with operational teams across the global IT teams including Cloud Ops, third line support, security and third parties such as Microsoft.
• Establish strong working relationships with IT colleagues in APAC including front-line support and managers in the region.
• Deputise for the Senior IT Operations Manager during periods of leave or absence, or upon request.
• Perform other duties and responsibilities as assigned.

Key Requirements

• 7 years of experience in IT operations and systems engineering within a complex, networked enterprise environment, with demonstrated thought leadership and knowledge share.
• Demonstrated experience of managing high-severity incidents to resolution, carrying out root cause analysis, implementing preventative measures and resilience strategies.
• Proven experience supporting end users in a service-oriented, customer-focused role, preferably within a professional services or legal environment.
• Strong working knowledge of enterprise systems, Microsoft Infrastructure (e.g. Windows Infrastructures, SQL, AD, Virtualization,etc), cloud platforms, collaboration tools, and modern endpoint management solutions.
• Hands on experience with modern device management (e.g., Microsoft Intune, Autopilot, conditional access, security baselines).
• Strong understanding of cybersecurity, data privacy, and regulatory requirements relevant to legal services or similarly regulated industries.
• Experience working with global teams, effective in engaging and managing stakeholders offshore, and developing strong relationships.
• Experienced managing global, regional and local third-party vendors, holding them accountable to service delivery.
• Demonstrated a team player attitude, a culture of accountability, reliability and continuous improvement.
• Tenacious in delivering outcome for the business. Takes ownership of issues and projects and drives them to resolution or desired outcome. “Can do” attitude and commitment to continuous learning and applying new knowledge at work.
• ITIL v3 Foundation certification or equivalent operational service management experience.
• Degree required; additional technical education or industry certifications strongly preferred.

Desirable

• Familiarity with emerging cloud technologies (AI workloads, edge computing, quantum cloud services)
• Certifications in either Azure, AWS or GCP

About SKtes

SKtes is a global leader in secure and sustainable technology lifecycle management services. From secure IT asset disposition to advanced materials recovery, our approach is built on a simple principle: extending the value of resources while minimising environmental impact.

Our long-standing commitment to responsible recycling has delivered meaningful impact—supporting circularity, reducing landfill waste, and enabling organisations to meet both sustainability and data security goals. We believe that responsible recycling today is critical to sustaining tomorrow.

Job Summary

We are seeking a proactive and hands-on IT Infrastructure & Support Engineer to support and maintain our organization’s IT systems and infrastructure. The successful candidate will play a key role in ensuring the reliability, security, and efficiency of our IT environment while providing technical support to users.

Job Responsibilities

• Manage user accounts, access rights, and device provisioning

• Administer and maintain servers, storage systems, network equipment, and cloud services

• Support Microsoft 365, collaboration platforms, and business applications

• Provide technical support for hardware, software, and network-related issues

• Manage LAN/WAN, VPN, firewalls, wireless networks, and internet connectivity

• Support vulnerability management, patch management, and endpoint security initiatives

• Investigate and respond to IT and security incidents

• Maintain IT asset inventory and manage software licensing

• Coordinate with external vendors and service providers

• Raise Purchase Orders (POs) for IT hardware, software licenses, subscriptions, and services in accordance with company procurement policies
  

Job Requirements

• Bachelor’s Degree or Diploma in Computer Science, Information Systems, or a related field

• At least 3 years of experience in IT infrastructure and support

• Solid working knowledge of:

  • IT support and troubleshooting

  • Networking and Windows Domain environments

  • Microsoft 365 administration

  • AWS cloud technologies

  • Network and information security practices

• Strong teamwork and communication skills

• Proactive, resourceful, and committed to continuous learning