Total 1,184 Customer Service job vacancies

Operation Executive (Logistic Support) 
Salary: $3200 - $3800
Working Days: Monday - Friday
Working Hours: 8:30am – 5.30pm
Location: Penjuru Lane

Responsibilities:

• Adhere to and promote workplace safety, following OSH guidelines and safe work methods.
• Report and assist in incident investigations when required.
• Monitor vessel movements via Portnet & JP online system and coordinate with shipping agents.
• Liaise with customers and plant operators on order status and loading schedules.
• Plan, assign, and monitor driver deployments to meet delivery KPIs.
• Track driver progress using GPS tracking systems and ensure adherence to routes.
• Manage a fleet of Prime Movers and drivers, ensuring compliance with customer requirements.
• Prepare and verify shipping documents via Portnet & Jurong Port online systems.
• Process delivery receipts/proof of delivery (POD) within required lead times.
• Address customer inquiries and feedback promptly.
• Verify and reconcile driver trip records post-job completion.
• Handle urgent delivery requests and prioritize tasks to meet deadlines.
• Provide 24/7 on-call support (rotational basis) for operational emergencies.

Job Requirements:

• GCE ‘A’ level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
• Proficiency in Microsoft Office: Power point Presentation, Excel & Word

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Retail Sales Associate (Photo studio)

• 5 days, 10am-8pm (off day on Monday + 1 weekend)
• Basic salary $2400- $3000 + Commission
• Location: Potong Pasir

Requirements:

• With any retail sales experience 
• Immediate starter or short notice is highly preferred

Benefits:

• 2 meals provided per day
• Off day on weekend
• Closed on PH

Responsibilities:

• Promoting photo packages to graduates who will be here for their graduation gown collection.
• Provide professional advice to customers with regards to their photos
• Help to prepare customers for their photo shoot.
• Provide administrative support.
• Assist graduates in their gown fitting.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Retail Sales Associate (Photo studio)

• 5 days, 10am-8pm (off day on Monday + 1 weekend)
• Basic salary $2400- $3000 + Commission
• Location: Potong Pasir

Requirements:

• With any retail sales experience 
• Immediate starter or short notice is highly preferred

Benefits:

• 2 meals provided per day
• Off day on weekend
• Closed on PH

Responsibilities:

• Promoting photo packages to graduates who will be here for their graduation gown collection.
• Provide professional advice to customers with regards to their photos
• Help to prepare customers for their photo shoot.
• Provide administrative support.
• Assist graduates in their gown fitting.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Summary

Provide comprehensive secretarial and administrative support to the Managing Director and Senior Management Team while assisting with management reporting, data consolidation, project coordination, and busines ssupport activities. The role serves as a key liaison between departments to ensure smooth communication, timely follow-up of action items, and effective management reporting.

Key Responsibilities

Executive Secretarial Support

• Provide full secretarial and administrative support to the Managing Director and Senior Management Team.
• Manage calendars, appointments, meetings, and travel arrangements.
• Coordinate meeting schedules, venue bookings, and meeting logistics.
• Prepare meeting agendas, presentation materials, minutes of meetings, and follow-up action lists.
• Handle correspondence, emails, and confidential documents professionally and discreetly.
• Maintain filing systems and business records.

Management Reporting Support

• Consolidate weekly and monthly operational reports from various departments.
• Assist in preparing management reports, presentations, dashboards, and business review materials.
• Support the collection, validation, and compilation of business data for management review.
• Monitor and follow up on key action items arising from management meetings.
• Assist in maintaining organization charts, department contact lists, and reporting templates.

Business & Project Coordination

• Coordinate cross-functional activities and follow up with departments on assigned tasks and deadlines.
• Liaise with internal departments and external parties to ensure timely communication and resolution of issues.

Basic Data Analysis & Reporting

• Prepare routine reports using Excel templates.
• Update and maintain dashboards and reporting databases.
• Perform basic analysis and data validation to ensure reporting accuracy.
• Support management with ad-hoc data requests and information gathering.

Administrative & General Support

• Arrange travel bookings, accommodations, and logistics for management staff.
• Coordinate company events, management meetings, and customer visits when required.
• Maintain confidentiality of company information and management discussions.
• Perform other duties assigned by the Managing Director or Senior Management Team.

Qualifications

• Diploma or Degree in Business Administration, Management, Economics, or related field.
• Minimum 3–5 years of experience in executive secretarial, administrative, or business support roles.
• Experience supporting senior management is preferred.

Skills & Competencies

Technical Skills

• Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Basic Power BI knowledge preferred
• Basic data reporting and analysis skills
• Experience with ERP systems (Oracle & NetSuite)

Soft Skills

• Strong organizational and coordination skills
• Good communication and interpersonal skills
• Ability to manage multiple priorities and deadlines
• Strong attention to detail
• High level of professionalism and confidentiality
• Proactive and able to work independently

Infant Care Teacher

• Location: Katong/ Novena/ Pasir Ris/ Toa Payoh/ Newton/ Yio Chu Kang/ Ang Mo Kio/ Thomson/ Loyang/ Anchorvale (Islandwide location available too!)

• Working Days: Mon-Fri

• Working hours : 44 hours per week

KEY RESPONSIBILITIES:

• Create a secure and quality learning environment for the children through nurturing trusting and respectful relationships with them.

• Enrich children’s learning by co-designing and implementing a developmentally and culturally appropriate curriculum, while integrating innovative teaching and learning practices.

• Proactive and intentional in strengthening partnerships with families and the community, and co-design collaborative efforts with colleagues and stakeholders to achieve this goal.

• Guide the junior educators in enhancing their professional practice.

• Provide suggestions, ideas to improve professional development in the preschool, while also contributing to the preschool's culture of collaboration and collegiality.

• Responsive to the needs of infants and toddlers.

• Create a secure environment for infants and toddlers through nurturing respectful, responsive and reciprocal relationships with them.

• Create a quality learning environment through implementing developmentally appropriate curricula and programmes.

• Build trusting and respectful relationships and partnerships with stakeholders by actively engaging the children’s family and community.

• Engage in ongoing professional development and reflective practice, and contribute to fostering a culture of collaboration and collegiality with relevant stakeholders.

REQUIREMENTS

• Certificate in Infant/Toddler Care & Development (CIT) / Higher Certificate in Infant Care (HCIC)/ Advanced Certificate in Early Years (ACEY)

• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too

• Preferably with relevant experience in teaching infant and toddler
  
  WhatsApp me your resume for quicker processing! ☺️

  WhatsApp: https://wa.me/6584067823 (Shiro)

  SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

5.5 days 44hrs.

9hrs/day 8hrs work and 1hr break

12-9pm and 2-11pm then weekly shift

Working location - Tanjong Pagar or Duxton rd

Chan Wei Wen, Mervyn (Reg. No: R25149588)

ST Venture EmPloyment Agency (EA License No: 09C5583)

Please send an updated resume to stvea888@gmail.com if you are keen to apply for this position

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Highlights

• Near MRTs
• Islandwide
• Established

Job Description

* Various Locations Walking Distance from MRTs (Convenient!)

DUTIES AND RESPONSIBILITIES

1 To perform body and facial treatment services according to respective Treatment SOPs.

2 To provide the appropriate consultation and recommend correct treatments.

3 To ensure total customer satisfaction during and after each treatment.

4 To build and maintain a good rapport with customers.

5 To obtain feedback from customers after each treatment service and report such feedback to Clinic Manager.

6 To promote and make appropriate recommendations of products to customers.

7 To responsible for the maintenance of cleanliness and neatness of the clinic facilities, treatment rooms and other parts of the spa.

8 To prepare the necessary treatment products, replenishment of stocks, towels supplies etc.

9 To cover duties for colleagues when there is a manpower shortage.

10 To handle telephone inquiries in the absence of the Front-Desk Executive at the reception area.

11 To fix the next appointment date and time for customers after each treatment session.

12 To assist the Clinic Manager and Senior Therapist on ensuring that good services are provided to customers and that customers’ requirements are met.

13 To ensure customer satisfaction through our quality service.

• Hands- On Experience is Preferred ***

Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum GCE ‘N’ level
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Main Duties & Responsibilities:

• Perform new build installations of Svanehoj pumps and ITT supported products.
• Perform service and overhaul of Svanehoj and ITT supported products including machinery like pumps, compressors etc.
• Supervise yard workers assigned during the repair.
• Organize the repair/mechancial tasks on board and in workshop.
• Finalize detailed service report after completion of each job.
• Build a good relationship with our customers on-site.
• Ensure that the work is excuted according to company safety and environmental guidelines and customer procedures.
• Mechancial inspection, repair and troubleshooting of entire pump range.
• Carry out laser alignment measurements.
• Writing of reports for carried out inspections, repair, and overhaul under extreme pressure.
• Travelling activity globally if required.

Requirements:

• Mechancial Engineering or a related discipline.
• Able to act responsible and execute several projects at same time.
• Acting responsible and trustworthy towards customers and colleagues and the company.
• Able to write detailed technical reports in English.

Responsibilities

• Process orders accurately using the POS system
• Handle cash, credit card, and digital transactions
• Pack and check takeout/delivery orders for accuracy
• Answer phones and assist with customer inquiries
• Maintain a clean and organized cashier area
• Ensure receipts and change are accurate
• Support front-of-house staff during peak times

Requirements:

• Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization
• Friendly and professional demeanour
• Ability to multitask under pressure
• Able to work on weekends & public holidays.
• 6 days work with 1 rest day a week.
• Malaysians are welcome to apply.

Salary Range: S$1,800 – S$2,800

ABOUT UNRAVEL CARBON

Unravel Carbon is an enterprise software for tracking and reducing greenhouse gas emissions, with a focus on helping companies decarbonise and develop strong climate change strategies. Our measurement platform specialises in Scope 3 emissions and with supply chains that extend into Asia-Pacific, with then supporting parts of the platform to provide data for climate related decision making and documenting climate risk disclosures. Our mission is to enable the participation of all companies, big and small, in the global fight against climate change. And we want to do it the 21st century way—automated, painless, and beautiful.

Unravel brings together climate expertise and software/data experts with a passion to solve the world’s most pressing issue—climate change. Collectively, our leadership team has launched and invested in multiple companies, and are now combining their experience and knowledge here at Unravel Carbon. We focus on ensuring our product and delivery are world-class from a climate change and sustainability point of view, with the supporting team of software, product and data ensuring we build high-quality technology tools to support. Our aim is to provide organisations with the tools and data they need to make excellent climate-related decisions.

We are backed by some of the world’s best funds and investors and were part of Y Combinator’s W22 batch. 

Unravel was founded in 2021 with headquarters in Singapore and operations across Asia-Pacific

ABOUT THE ROLE

Unravel Carbon is seeking a seasoned Customer Success Lead to build and own our customer success function from the ground up. This is a senior, strategic role for a proven operator who thrives in early-stage environments and can simultaneously shape the systems, metrics, and culture of CS while delivering outstanding outcomes for a growing portfolio of enterprise customers.

You will be the first dedicated CS leader at Unravel Carbon, which means you will define what great customer success looks like here. Your primary commercial objective is growing annual contract values across the existing customer base—expanding relationships to include new features, modules, and services over time. Alongside revenue expansion, you will own onboarding, training, health monitoring, and the processes that keep customers achieving measurable sustainability outcomes on our platform.

This role sits at the intersection of commercial growth, customer advocacy, and operational excellence. You will work closely with Sales, Product, Engineering, and our Sustainability team to ensure customers receive exceptional value—and that Unravel Carbon can demonstrate it.

Responsibilities

Build the Customer Success Function

• Design and implement the end-to-end customer success operating model at Unravel Carbon, covering processes, tooling, playbooks, and team structure to support a scaling enterprise SaaS business

• Define and own all key CS metrics: net revenue retention (NRR), gross revenue retention (GRR), customer health scores, time-to-value, adoption rates, and customer satisfaction (CSAT/NPS)

• Establish and maintain a single source of truth for customer data and health across the organisation, working with HubSpot and other tooling to surface actionable insights

• Build and iterate on CS playbooks for onboarding, expansion, renewal, escalation, and churn prevention—creating repeatable, scalable processes that will serve as the foundation as the team grows

• Develop and own the training and enablement library for customers, including platform walkthroughs, best practice guides, onboarding materials, and sustainability-focused use-case documentation

Drive Revenue Expansion

• Own and grow annual contract values across the customer base through strategic upsell and cross-sell of new features, modules, and professional services

• Develop and execute account expansion plans for each customer, identifying opportunities to deepen platform adoption and increase commercial scope in line with their evolving sustainability needs

• Partner with Sales on renewal strategy and pipeline, ensuring seamless handoffs and a coordinated approach to account growth

• Conduct regular executive-level business reviews with customers, co-creating mutual success plans and aligning on commercial and sustainability objectives

• Monitor and proactively address leading indicators of churn risk, ensuring all at-risk accounts have documented recovery plans

Onboard and Enable Customers

• Lead and continuously improve the onboarding experience for new enterprise customers, ensuring fast and seamless time-to-value from contract signature through to live, active usage of the platform

• Guide customers through data preparation, integration, and configuration in close collaboration with our data and engineering teams

• Deliver onboarding workshops and training sessions tailored to customer stakeholder groups—from sustainability managers to C-suite executives—ensuring broad organisational adoption

• Create and maintain a comprehensive, up-to-date library of onboarding and training materials, including written guides, video walkthroughs, and self-service resources

Maintain Customer Health and Advocacy

• Go the extra mile to make our customers feel valued, seen and appreciated

• Be the trusted partner to your customer, providing them guidance and best practices to maximise the value of using Unravel Carbon; this could include running training, workshops, advising the customer on usage of the platform, positioning product features and best practices to accelerate customers time to value and growth

• Monitor customer health continuously using defined health score frameworks, intervening proactively when usage or engagement signals risk

• Serve as the primary escalation point for complex customer issues, coordinating internally to ensure fast and effective resolution

• Champion the voice of the customer internally—synthesising feedback into actionable product and service recommendations for the Product, Engineering, and Sustainability teams

• Foster deep, multi-threaded relationships within customer organisations to build strong champions, increase retention, and generate referrals and case study opportunities

ABOUT YOU

• 8+ years of experience in Customer Success, Account Management, or Client Services within enterprise SaaS or B2B technology—with demonstrable progression into senior or lead roles

• Proven track record of building or significantly scaling a CS function, including designing processes, tooling stacks, and team playbooks from an early or nascent stage

• Strong commercial acumen with a track record of driving net revenue retention and growing annual contract values through expansion; you are comfortable owning an expansion number

• Deep expertise in customer health frameworks, lifecycle management, and the metrics that define CS excellence (NRR, GRR, CSAT, time-to-value, adoption scores)

• Exceptional executive-level communication and stakeholder management skills—you are equally comfortable running a technical data session with an ESG analyst and presenting outcomes to a CFO

• Hands-on experience with CS and CRM tooling (HubSpot, Salesforce, Gainsight, Totango, or similar), and the ability to instrument and report on CS performance

• Entrepreneurial mindset: you thrive with ambiguity, take ownership instinctively, and see an under-defined environment as an opportunity rather than a barrier

• Ability to build subject-matter credibility in climate and sustainability—you do not need to be an expert on day one, but you must engage credibly and learn quickly in a domain that matters deeply to our customers

• Required skills:

• Exceptional written and oral communication skills 

  Skills / Exp with MS PowerPoint / Google Slides / HubSpot & other tech platforms as needed

  AI-forward - with the ability to use cutting edge tools to assist with workflows and execution

  Lateral thinker - can see opportunities and ‘join the dots’ when searching for multiple key  contact points in a large, multi divisional enterprises’.

  Tenacity; can push through objections to find novel and creative ways to connect with target enterprises

• Beneficial skills:

• Existing knowledge of carbon accounting, GHG Protocol, or ESG disclosure frameworks (TCFD, CSRD, SGX climate reporting)

  Experience working in a climate technology, sustainability software, or impact-driven startup

  Familiarity with regulatory disclosure requirements in the Asia-Pacific region

YOUR WORK STYLE

• Strategically commercial: you keep revenue growth and customer outcomes in your mind simultaneously, understanding that they are inseparable

• Builder’s mentality: you design systems and processes that are simple enough to work today and robust enough to scale as the team grows

• Data-driven and analytical: you make decisions grounded in data, build dashboards that tell a clear story, and use metrics to prioritise your time and your team’s efforts

• Collaborative and cross-functional: you operate with a high degree of trust and transparency across Sales, Product, Engineering, and Sustainability teams

• Customer-centric: you go the extra mile to make customers feel valued and seen, and you build relationships that extend beyond the platform

• Self-sufficient and autonomous: you are energised by the opportunity to define your own operating environment and do not need heavy oversight to deliver

• Purpose-driven: you are motivated by climate impact and can articulate why this mission matters to customers, prospects, and colleagues

YOUR PREFERRED BACKGROUND

A Bachelor’s degree in Business, Marketing, Environmental Science, Sustainability, or a related field, or equivalent professional experience. A Master’s degree or professional qualification in sustainability, climate, or technology is advantageous. Minimum 8 years of progressive experience in enterprise B2B Customer Success or Account Management, with at least 3 years in a lead or senior individual-contributor capacity with ownership of commercial outcomes.

WHAT WE OFFER YOU

• A competitive base salary and performance-linked incentive package tied directly to the commercial and customer success outcomes you own

• The opportunity to define and own a critical function at an early-stage, high-growth climate technology company—your work will be visible, impactful, and formative for the business

• A mission that matters: every customer you retain and every contract you grow represents real progress on corporate decarbonisation in Asia

• A collaborative, multi-cultural team with deep expertise in software, data, and climate—backed by world-class investors

We nurture a culture that allows you to thrive, where your skills can be honed and your ideas will be heard, and where collaboration across teams and with global partners is the default.

Job Descriptions:

* Conduct comprehensive consultations with patients to understand their medical history, symptoms, and health concerns.

* Develop personalized TCM treatment plans based on individual patient needs and conditions.

* Perform TCM treatments such as acupuncture, cupping, Bojin, and AWT therapy, • Prescribe and prepare customized herbal remedies to support patients' recovery and overallwell-being.

* Educate patients on appropriate treatment options and lifestyle practices to achieve optimal health outcomes.

Job Requirements:

* Possess a relevant TCM certification.

* A strong team player with a positive working attitude

*Good communication and interpersonal skills to build rapport with patients

Optional Email: Any request please use this E-mail : ruisen.sg@gmail.com & glazier.applepua@gmail.com

About the Role

We are seeking a Senior Information Technology Support Manager with deep expertise in Oracle UIM to lead solution design, development, and support for telecom OSS/BSS environments. This role focuses on delivering scalable inventory solutions, driving system integration, and ensuring operational excellence across complex enterprise landscapes.

Key Responsibilities

• Translate inventory and business requirements into high-quality technical design documents

• Design and develop Oracle UIM cartridges using Design Studio aligned with defined architecture

• Model logical and physical inventory structures within UIM systems

• Support integration of Oracle UIM with OSS/BSS platforms and third-party systems

• Manage code build, deployment, and release activities across development and testing environments

• Troubleshoot, debug, and optimize UIM applications, web services, and integrations

• Collaborate with cross-functional teams to ensure seamless upstream and downstream system integration

• Provide technical leadership and guidance for delivery, support, and continuous improvement initiatives

Required Qualifications

• Strong hands-on experience with Oracle Communications Unified Inventory Management (UIM)

• Deep knowledge of Java, J2EE, Spring Boot, REST APIs, Oracle ADF, and microservices architecture

• Experience developing UIM cartridges using Oracle Communications Design Studio

• Proven experience in integrating UIM with OSS/BSS and third-party systems

• Knowledge of UIM APIs, rulesets, extension points, and web services (SOAP/REST, JMS)

• Experience with database technologies (Oracle Database, PL/SQL) and Unix environments

• Strong troubleshooting, analytical, and debugging skills

• Ability to work independently and manage complex technical problem-solving

Preferred Qualifications

• Experience with AWS services and Kubernetes-based deployments

• Understanding of Performance and Fault Management in telecom environments

• Knowledge of Oracle RODOD/RSDOD solutions

• Experience managing service order and engineering order workflows

• Familiarity with Git and modern CI/CD practices

• Leadership experience with team coordination and stakeholder engagement

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About the Role

We are seeking a Senior Information Technology Support Manager to lead the development, deployment, and support of Oracle OSM-based solutions within telecom OSS/BSS environments. This role is critical in ensuring stable operations, high-quality delivery, and continuous improvement of order management systems in complex enterprise landscapes.

Key Responsibilities

• Lead development, enhancement, and support of Oracle OSM solutions aligned with business requirements

• Design, develop, and maintain OSM cartridges using OSM 7.4.x

• Drive troubleshooting, debugging, and issue resolution across production and non-production environments

• Manage deployment activities, including release planning, version control, and environment promotion

• Implement and maintain automation plugins using XQuery and Java

• Collaborate with cross-functional teams to ensure smooth integration across OSS/BSS systems

• Provide technical leadership and guidance to development and support teams

• Engage with stakeholders to ensure effective communication and timely delivery of solutions

Required Qualifications

• Strong expertise in Oracle OSM development and OSS/BSS concepts

• Hands-on experience developing and maintaining OSM cartridges (OSM 7.4.x)

• Proficiency in Oracle Communications Design Studio

• Experience in automation plugin development using XQuery and Java

• Hands-on experience in deployment, release management, and production support

• Good understanding of PSR Model and Order Transformation Manager

• Knowledge of WebLogic administration and OSM installation

• Experience with version control, branching, and release management processes

• Strong analytical, debugging, and problem-solving skills

• Effective communication and stakeholder management skills

Preferred Qualifications

• Domain knowledge in broadband and dark fibre technologies

• Knowledge of cartridge versioning and lifecycle management

• Understanding of message flows across systems and integration patterns within OSM

• Experience in scripting for build and deployment automation

• Leadership experience with team coordination in delivery environments

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.