Total 4,263 Customer Service job vacancies

Job Description
1) Solution Design & Consultancy (Security) :
a. Understand and articulate layered security approaches across endpoint, network, cloud, and application layers.
b. Explore, evaluate, and recommend existing and emerging security products.
c. Conduct Proof of Concept (POC) testing and drive productization of validated solutions.
d. Provide technical consultancy and advisory services to clients on security best practices.
(The person might be required to perform Solution Design or Consultancy for other products which department currently carries [for example: Managed Service for LAN infra]).

2) Presales Support
a. Collaborate with sales teams to identify customer requirements and propose tailored security solutions.
b. Deliver technical presentations, demonstrations, and workshops to prospects and clients.
c. Assist in RFP/RFI responses and solution proposals.

3) Sales Enablement
a. Train and enable sales teams with technical knowledge of security offerings.
b. Develop presales collateral such as solution briefs, architecture diagrams, and competitive positioning.

4) Sales Enablement
a. Train and enable sales teams with technical knowledge of security offerings.
b. Develop presales collateral such as solution briefs, architecture diagrams, and competitive positioning.

Job Requirements
1) Minimum 5 years of experience in a Security Service Provider or equivalent role.
2) Strong exposure to:
a. Microsoft O365 Security (Defender, Purview, etc.)
b. Network Security (SASE, firewalls, intrusion prevention, zero trust frameworks)
c. Cloud Security (AWS, Azure, GCP security controls)
3) Proven experience in conducting POCs and transitioning validated solutions into productized offerings.
4) Excellent communication and presentation skills for both technical and non-technical audiences.
5) Ability to work cross-functionally with sales, product, and delivery teams.
6) Bachelor’s degree in IT, Engineering, or related field.

Job Description:

• Drive the design of next-generation semiconductor automation equipment and modules, transforming ideas into functional designs and prototypes.
• Create detailed fabrication, assembly, and layout drawings using 3D CAD tools, such as CREO, SolidWorks, or other acceptable software.
• Perform structural, kinematic, and dynamic analyses, including Finite Element Analysis (FEA) simulations and tolerance stack-ups, to ensure design robustness.
• Work with software, electronics, and vision engineering teams to integrate mechanical designs into complete system solutions.
• Apply Design for Manufacturing (DFM), Design for Assembly (DFA), and concurrent engineering principles to ensure efficient and robust designs.
• Develop and validate pneumatic and hydraulic circuits and ultra-precision, high-speed pick-and-place mechanisms.
• Contribute to design standardization, cost optimization, and project management for research and development initiatives.

Job Requirement:

• Minimum Degree in Mechanical Engineering or related field
• Minimum 5 year working experience in Mechanical Design in Automation/ Semiconductor Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of developing and implementing new optic / illumination components/system
• Responsible for designing and developing automated visual inspection systems for a full range of semiconductor equipment. 
• In charge of resolving existing optical/illumination issues within the equipment.
• Identify necessary and desirable improvements for vision optical system performance.

Job Requirement:

• Minimum Degree in Optics Engineering, Physics, Photonics, or a related field is required.
• Minimum with 5 year working experience in optical design software, alignment, testing, and high magnification optics.
• Knowledge of LED illumination systems, lenses, specifications, design trade-offs, and basic optics modeling techniques
• Experience in 2D drawing

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of developing and implementing new optic / illumination components/system
• Responsible for designing and developing automated visual inspection systems for a full range of semiconductor equipment. 
• In charge of resolving existing optical/illumination issues within the equipment.
• Identify necessary and desirable improvements for vision optical system performance.

Job Requirement:

• Minimum Degree in Optics Engineering, Physics, Photonics, or a related field is required.
• Minimum with 5 year working experience in optical design software, alignment, testing, and high magnification optics.
• Knowledge of LED illumination systems, lenses, specifications, design trade-offs, and basic optics modeling techniques
• Experience in 2D drawing

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In Charge of overseeing the whole process of service cum maintenance workflow
• Responsible for the front line contact with client representatives on all service and maintenance related issues
• In charge of leading a team of service team members
• Responsible for preparing service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Taking charge of determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• In Charge of managing day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Job Requirements:

• Min Nitec or diploma in Electrical/Electronic Engineering
• Min 3 years working experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Develops and optimizes BCD process technology and devices for power applications, involving TCAD simulations, device layout, characterization, and bench testing
• Develop and integrate new BCD device architectures and process modules for company BCD platforms.
• Conduct TCAD simulations to understand device behavior and calibrate simulation models to match experimental results.
• Design and lay out device test structures and new BCD device platforms.
• Analyze device performance and reliability through bench testing and data collection.
• Work with cross-functional teams, including the modeling team, to satisfy customer needs and develop advanced device models.

Job Requirement:

• Min Degree in Physics or Electrical Engineering.
• Min 3 year of expereince in TCAD (Technology Computer-Aided Design) tools for simulation and calibration.
• Experience with device layout, design rule checks, and test structure generation.
• Knowledge of BCD process development and device characterization techniques.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities

• In charge of supporting the clients by providing training, installation, setup, and upgrades of electronics devices
• Responsible in responding to on-site technical support requests when client raise a request.
• In charge of making scheduled visits to troubleshoot and resolve devices issues.

Requirement

• Min Nitec in Engineering and relevant
• Class 2B or 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Teacher and Curriculum Specialist (Enrichment Centre)

Subject: English language / Maths / Sciences (Preferably can teach at least two subjects)
Location: Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza (Discuss the location during the interview but you will need to travel to multiple Centres when needed) 
Working days and time: Tuesday to Saturdays [Must be comfortable working 4 weekdays (2 early weekdays 10am-7pm, 2 late weekdays 12.30pm-9.30pm) and 1 weekend (8am-6pm)]
Salary: $3500 - $5000

Job Description

• Deliver lessons of up to 10 – 12 classes per week. 
• Display classroom delivery skills aligned to centre’s suggested methodology and housestyle.
• Effectively utilise teaching materials to create a stimulating and engaging learning environment that will enhance students’ learning experience.
• Mark and grade students’ assignments with value-added feedback and ensure they are returned to students by the next lesson.
• Perform required administrative responsibilities efficiently (attendance taking, checking students’ files etc)•
• Able to arrange “catch-ups” for students who missed any lessons when there are no available “make-up” classes for them to join.
• Attempt to ensure that students are consistently making reasonable progress in the programme; every student matters. 
• Connect to students’ parents through regular written and/or verbal feedback to parents on the progress of the students as well as solutions/suggestions for parents on how they can partner with you to help the child at home.
• Work together with the customer service team to provide all stakeholders with a positive customer experience and strive to minimise the withdrawal rate of classes assigned.
• Attend level meetings/subject sharing sessions organised by the Company when required, to keep abreast of curriculum expectations.
• Attend observation sessions and/or co-teaching sessions as arranged by the Company for training purposes. 
• Participate in level meetings/subject-sharing sessions when required.

Job Requirements

• Bachelor’s Degree holder and above or equivalent
• Familiar with the latest MOE syllabus
• Comfortable to use Zoom and online portal
• 2 to 3 years of teaching experience