Total 118 Junior Executive level Customer Service job vacancies

加入領先的冷凍零件供應商，發展您的行政和銷售事業，公司提供具有競爭力的薪資和工作生活平衡。

職責：

• 接聽來電。
• 為銷售團隊提供必要的支援。
• 回答客戶關於公司產品的諮詢。
• 進行資料輸入、銷售訂單處理，並跟進出貨情況。

要求 ：

• 應徵者必須至少擁有SPM/文憑。
• 歡迎應屆畢業生申請。
• 至少2年工作經驗。
• 具備基本的電腦知識。
• 樂於學習的態度。
• 我們將提供培訓。
• 具備良好的英語和普通話口語/寫作能力。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會
• 獎金和年度加薪
• 醫療索賠
• 公積金/社保/就業保險/工傷保險/年假/病假

Grow your administrative and sales career with a leading refrigeration part supplier offering competitive pay and work-life balance.

Responsibilities :

• Answer incoming phone calls.
• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Perform data entry, sales order, and follow-up the shipment.

Requirements :

• The candidate must possess at least a SPM/Diploma.
• Fresh graduates are encourage to apply.
• At least 2years of working experience.
• Basic computer knowledge.
• Willing to learn attitude.
• Training will be provided.
• Good command of spoken/written English & Mandarin.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Bonus & Yearly Increment
• Medical Claim
• EPF / SOCSO / EIS / PCB / Annual Leave / Medical Leave

工作職責

• 處理客戶諮詢、訂單和後續請求。
• 準確準備報價單並處理銷售訂單。
• 與客戶、供應商、倉庫和物流團隊協調交貨時間表。
• 監控訂單狀態，確保及時交付給客戶。
• 跟進未完成的報價和客戶需求。
• 準確記錄客戶訂單和交易資訊。
• 協助解決客戶投訴和服務相關問題。
• 協助銷售團隊處理日常營運和行政事務。

要求

• 工商管理、行銷或相關領域的文憑/學位。
• 歡迎應屆畢業生申請。
• 良好的溝通協調能力。
• 精通微軟辦公室軟體（Excel、Word、Outlook）。
• 注重細節，能夠同時處理多項任務。
• 能夠獨立工作，只需極少監督。
• 熟悉ERP系統者優先考慮。
• 精通英語和馬來語。
• 航運和運輸背景

福利待遇

• 交通補貼
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 僱員公積金 (EPF)、社保 (SOCSO) 和就業保險計劃 (EIS)
• 醫療福利
• 年假
• 績效獎金
• 培訓和職業發展機會

Job Responsibilities

• Handle customer inquiries, orders, and follow-up requests.
• Prepare quotations and process sales orders accurately.
• Coordinate with customers, suppliers, warehouse, and logistics teams regarding delivery schedules.
• Monitor order status and ensure timely delivery to customers.
• Follow up on outstanding quotations and customer requirements.
• Maintain accurate records of customer orders and transactions.
• Assist in resolving customer complaints and service-related issues.
• Support the sales team in daily operational and administrative matters.

Requirements

• Diploma/Degree in Business Administration, Marketing, or related field.
• Fresh graduates are encouraged to apply.
• Good communication and coordination skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Detail-oriented and able to handle multiple tasks.
• Able to work independently with minimal supervision.
• Knowledge of ERP systems is an added advantage.
• Proficiency in English and Bahasa Malaysia.
• Shipping and Transportation background

Perks & Benefits

• Allowance transportation
• Free snacks / Happy hours
• Company trips
• Medical insurance
• EPF, SOCSO & EIS
• Medical benefits
• Annual leave
• Performance bonus
• Training and career development opportunities

• 拜訪客戶，了解需求並收集市場資訊。
• 開發或調整產品以滿足客戶需求。
• 準備樣品供客戶評估。
• 提供技術建議並與客戶合作解決技術問題。
• 啟動試運行，為新產品的大規模生產做準備。
• 與生產團隊合作，確保新產品順利上市。

福利待遇

• 年終獎金和加薪
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會
• 培訓與發展

• Visit customers to understand requirement and gather market information.
• Develop or find-tune products to satisfy customers' needs.
• Prepare samples for customers' evaluation.
• Provide technical advice and collaborate with customers to resolve technical issues.
• Initiate trial run in preparation for mass production of new product.
• Collaborate with Manufacturing Team for smooth new product launching.

Perks & Benefits

• Yearly Bonus and salary increment
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities
• Training and development

Tasks & Responsibilities:

• Administrative activities concerning the processing, documentation and handling of all incoming containers and vessels.
• Solving of queries, reporting to responsible persons.

Job Requirements:

• Minimum Diploma level in Shipping related field.
• Excellent communication skills.
• Good speaking and writing skills in Mandarin and English language.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Benefits:

• Annual leave
• Medical
• EPF
• SOCSO
• EIS

Position Overview：

As a Sales Engineer, you will serve as a key communication bridge between our Malaysia team and U.S. retail customers as well as the U.S. sales team. This role primarily communicates with customers through email, ensuring product requirements are accurately understood and efficiently implemented. You will coordinate with R&D, production, quality, and logistics departments to drive the full cycle of product development and delivery, ensuring customer satisfaction and effective order execution.

What You'll Be Doing:

Customer Communication & Order Management

• Communicate with U.S. retail customers via email to clarify product pricing, specifications, and requirements.
• Receive and enter customer orders into the system, ensuring accuracy and completeness.
• Convey customer requirements to the R&D team and assist in product design or modification.
• Follow up on customer feedback and complaints to ensure timely resolution.
• Assist in hosting customer visits, including factory tours, quality inspections, and technical discussions.

Internal Coordination & Process Follow-up

• Work closely with the R&D team to explore customer requirements in depth, support feasibility evaluation, and follow up on R&D progress.
• Collaborate with production, production planning, purchasing, and quality departments to ensure products are manufactured on schedule and meet quality standards.
• Track customer-requested changes during the production stage and promptly communicate them to relevant internal departments.
• Coordinate with logistics and shipping teams to ensure products are safely and punctually delivered to customers via container sea freight.

Sales Support

• Assist the U.S. sales team in preparing quotations, technical proposals, and related documentation.
• Support the preparation of sales reports, market analysis, and maintenance of customer information.

Your Background & Experience:

• Bachelor’s degree or above in any discipline.
• More than 1 year of experience in sales support, order management, or related roles; candidates with both engineering and business backgrounds are preferred.
• Fresh graduates who are proficient in both Chinese and English are encouraged to apply.
• Proficient in Microsoft Word, Excel, and PowerPoint; experience with SAP systems is an advantage.
• Strong cross-cultural communication skills, familiarity with business hospitality etiquette, and basic understanding of current international trade developments.
• Strong problem-solving and multitasking abilities; detail-oriented and highly responsible.
• Fluent in English (listening, speaking, reading, and writing); Ability to communicate in Chinese with colleagues from China will be an added advantage.

If you meet the above requirements and have more than 5 years of relevant work experience in a similar position, the company may additionally offer you the Section Head of Sales position based on your overall performance.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• Free meals
• Free parking area

任務與職責：

• 對所有入境貨櫃和船舶的處理、文件編制和操作相關的行政活動。
• 解答疑問，並向負責人報告。

職位要求：

• 至少擁有航運相關領域的專科文憑。
• 優秀的溝通能力。
• 具備良好的國語及英語口說及寫作能力。

“我們正在尋找會說普通話的候選人，他們將為講普通話的顧客服務。”

好處：

• 年假
• 醫療的
• 僱員公積金
• 社險公司
• 環境影響評價

Job Description:

We are looking for a responsible and detail-oriented Admin Executive to support our daily admin operations, SQL system records, invoicing process, and operation coordination.

This role is responsible for ensuring all order, delivery, invoice, payment, and receipt records are entered accurately and supported by proper documents.

The candidate must be able to follow company procedures carefully and work with the admin, sales, warehouse, and delivery teams. This is an execution and support role.

Key Responsibilities:

• Enter and update customer, order, delivery, invoice, payment, and receipt records in SQL system.
• Prepare and check invoice information based on valid supporting documents.
• Ensure invoice details such as customer name, item, quantity, price, document reference, and payment terms are accurate.
• Support daily admin operation, including document preparation, filing, and record updates.
• Assist with DO / RO / invoice document checking and follow-up.
• Coordinate with internal teams on order status, delivery records, POD, and stock movement documents.
• Follow up on missing or incomplete documents with the relevant person.
• Maintain proper filing of quotation, DO, RO, invoice, delivery, payment, and receipt documents.
• Report any missing, incorrect, or mismatched information to the reporting manager.
• Prepare simple daily or weekly admin summaries when required.
• Follow company document flow and avoid unauthorised manual changes.

Key Requirements:

● Minimum 1–2 years of experience in admin, invoicing, sales support, operations support, or related role.

● Experience using SQL system, accounting software, ERP system, inventory system, or similar business system.

● Able to handle invoices, delivery orders, customer orders, and related sales documents.

● Good attention to detail, especially numbers, item codes, quantities, pricing, and document references.

● Basic understanding of sales document flow such as quotation, DO, invoice, delivery, payment, and receipt.

● Basic Microsoft Excel / Google Sheets skills.

● Able to communicate clearly with admin, sales, warehouse, and delivery teams.

● Responsible, organised, and able to follow fixed procedures.

● Able to work carefully without making unauthorised changes or shortcuts.

● Able to flag and report incomplete or unclear information before proceeding.

Preferred Requirements :

● Experience in FMCG, distribution, trading, logistics, warehouse, or wholesale industry.

● Familiar with SQL accounting / inventory system.

● Experience checking DO, RO, invoice, POD, payment records, or stock movement documents.

● Able to prepare simple admin reports or summaries.

● Able to work in a process-driven environment.

Working Style We Are Looking For

● Careful with details

● Stable and responsible

● Good follow-up attitude

● Willing to follow system and procedure

● Comfortable working with documents and numbers

● Able to ask the right person when information is incomplete

● Does not make unauthorised decisions or manual changes

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Personal leave
• Sabbatical leave

職位描述：

我們正在尋找一位認真負責、注重細節的行政主管，以支援我們的日常行政營運、SQL系統記錄、發票流程和營運協調。

該職位負責確保所有訂單、發貨、發票、付款和收據記錄準確錄入，並有相應的憑證支援。

應徵者必須能夠嚴格遵守公司流程，並與行政、銷售、倉庫和配送團隊合作。這是一個執行和支持崗位。

主要職責：

• 在 SQL 系統中輸入和更新客戶、訂單、出貨、發票、付款和收據記錄。
• 根據有效的證明文件，準備並核對發票資訊。
• 請確保發票詳情（如客戶名稱、商品、數量、價格、單據編號和付款條款）準確無誤。
• 支援日常行政操作，包括文件準備、歸檔和記錄更新。
• 協助進行收貨單/退貨單/發票文件的核對和跟進。
• 與內部團隊協調訂單狀態、出貨記錄、簽收單和庫存移動單據。
• 聯絡相關人員跟進缺失或不完整的文件。
• 妥善保管報價單、送貨單、收貨單、發票、交貨單、付款單和收據等文件。
• 如有任何資訊缺失、錯誤或不匹配，請向報告經理報告。
• 根據需要準備簡單的每日或每週管理總結。
• 遵循公司文件流程，避免未經授權的手動變更。

主要要求：

● 至少 1-2 年行政、發票、銷售支援、營運支援或相關職位的工作經驗。

● 有使用 SQL 系統、會計軟體、ERP 系統、庫存系統或類似業務系統的經驗。

● 能夠處理發票、送貨單、客戶訂單及相關銷售文件。

● 注重細節，尤其是數字、商品代碼、數量、價格和文件參考資訊。

● 基本了解銷售單據流程，如報價單、出貨單、發票、交貨單、付款單和收據。

● 具備基本的 Microsoft Excel / Google Sheets 技能。

● 能夠與行政、銷售、倉庫和配送團隊進行清楚的溝通。

● 責任心強，做事有條理，能夠遵守既定程序。

● 能夠認真細緻地工作，不擅自更改或走捷徑。

● 能夠在繼續操作之前標記並報告不完整或不清楚的資訊。

優先條件：

● 擁有快速消費品、分銷、貿易、物流、倉儲或批發行業經驗。

● 熟悉 SQL 會計/庫存系統。

● 具備審核收貨單、收貨憑證、發票、收貨證明、付款記錄或庫存移動單據的經驗。

● 能夠準備簡單的管理報告或摘要。

● 能夠適應流程驅動型的工作環境。

我們正在尋找的工作方式

● 注重細節

● 穩定可靠

● 良好的後續跟進態度

● 願意遵守制度和流程

● 能夠熟練處理文件和數字

● 資訊不完整時，能夠向適當的人詢問。

● 不會做出未經授權的決定或進行手動更改

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 個人休假
• 學術休假

Job Responsibilities :

• Coordinate and schedule service jobs, maintenance, and repair activities.
• Act as the main contact between customers, service team, and management.
• Prepare service reports, job orders, and necessary documentation.
• Monitor service progress to ensure timely completion and customer satisfaction.
• Handle customer inquiries, complaints, and provide solutions.
• Maintain proper records of service activities and parts used.
• Support service team with administrative tasks and resource planning.

Job Requirements :

• Posses at least SPM or Fresh graduate are encourage to apply.
• Experience in customer service, service coordination, or administrative support is an advantage.
• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Able to work independently and as part of a team.
• Required Languages in Bahasa Malaysia , English & Mandarin ( Preferred )

Perks & Benefits

• Personal leave
• Overtime & Bonus
• Personal development opportunities
• PA insurance

工作範圍：

1. 櫃檯及客戶服務經營

• 以專業和禮貌的態度處理會員和客戶的諮詢。
• 處理會員註冊、續費和帳戶相關請求。
• 依照公司流程處理產品購買、收款、退貨和換貨。
• 提供有關產品、促銷活動和公司政策的準確資訊。

2. 收銀和交易處理

• 處理現金、信用卡、電子錢包和其他支付交易。
• 確保所有交易均準確記錄在系統中。
• 每日進行現金核對，並依要求提交報告。

3. 庫存和產品處理

• 準備產品以供顧客取貨和送貨。
• 監控櫃檯庫存水準並報告補貨需求。
• 必要時協助進行收貨、調撥和盤點。

4. 行政支持

• 保持準確的客戶和交易記錄。
• 準備並提交營運文件和報告。
• 協助進行資料輸入和管理階層分配的其他行政工作。

5. 客戶投訴處理

• 接收並處理客戶的回饋、諮詢和投訴。
• 將未解決的問題回報相關部門，以便採取進一步行動。
• 跟進以確保問題及時解決，客戶滿意。

6. 活動及營運支持

• 協助公司進行活動、路演、快閃店、促銷和招募活動。
• 根據需要為會議室、演示室和活動室的運作提供支援。
• 執行主管指派的日常營運任務，以確保日常營運順利進行。

7. 合規與內務管理

• 確保遵守公司政策、標準作業程序和操作指南。
• 保持櫃檯和服務區域的清潔、整齊和專業形象。
• 保護公司資產、現金、庫存和機密資訊。

主要職責

• 提供優質的客戶服務，提升會員滿意度。
• 確保櫃檯運作順暢有效率。
• 確保交易準確性和操作合規性。
• 透過專業的第一線服務支援業務成長。
• 具備基本的美容背景和知識將更有價值
• 根據安排，完成與銷售相關的其他臨時項目/任務。

資格：

• 最低SPM水平
• 優先考慮20-35歲之間、形象氣質佳的女性。
• 至少1年相關工作經驗
• 能夠用英語、馬來語和普通話進行有效溝通（以便與講普通話的會員和客戶聯絡）
• 具備電腦操作能力
• 必要時能依輪班安排工作。

您將獲得以下回報：

• 豐厚的獎勵－每月和每季度
• 年度績效獎金
• 醫療福利
• 年假
• 員工購買特權
• 職業晉升和個人發展的機會
• 一個充滿支持、充滿活力的工作環境，在這裡你的想法至關重要。

Job Scope:

1. Counter & Customer Service Operations

• Attend to members' and customers' inquiries professionally and courteously.
• Handle membership registration, renewal, and account-related requests.
• Process product purchases, collections, returns, and exchanges according to company procedures.
• Provide accurate information on products, promotions, and company policies.

2. Cashiering & Transaction Processing

• Process cash, credit card, e-wallet, and other payment transactions.
• Ensure all transactions are recorded accurately in the system.
• Perform daily cash reconciliation and submit reports as required.

3. Inventory & Product Handling

• Prepare products for customer collection and delivery.
• Monitor stock levels at the counter and report replenishment requirements.
• Assist in stock receiving, stock transfers, and inventory counts when required.

4. Administrative Support

• Maintain accurate customer and transaction records.
• Prepare and file operational documents and reports.
• Assist in data entry and other administrative duties assigned by management.

5. Customer Complaint Handling

• Receive and handle customer feedback, inquiries, and complaints.
• Escalate unresolved issues to the relevant department for further action.
• Follow up to ensure timely resolution and customer satisfaction.

6. Event & Operational Support

• Assist in company events, roadshows, Pop-Up Stores, promotions, and recruitment activities.
• Support meeting room, demo room, and event room operations when required.
• Perform operational duties assigned by supervisors to ensure smooth daily operations.

7. Compliance & Housekeeping

• Ensure compliance with company policies, SOPs, and operational guidelines.
• Maintain cleanliness, organization, and professional appearance of the counter and service area.
• Safeguard company assets, cash, inventory, and confidential information.

Key Responsibilities

• Deliver excellent customer service and enhance member satisfaction.
• Ensure smooth and efficient counter operations.
• Maintain transaction accuracy and operational compliance.
• Support business growth through professional front-line service.
• With basic beauty background and knowledge is added value
• Any other ad-hoc projects/duties related to sales as per assigned.

Qualifications:

• Minimum SPM Level
• Prefer female with age between 20-35 years old, presentable look
• Minimum 1 year of relevant working experience
• Able to communicate effectively in English, Malay and Mandarin (To liaise with Mandarin speaking members and customers)
• Computer literate
• able wotk on rotational scheduled basis if necessary.

What You'll Get in Return:

• Attractive incentives – monthly and quarterly
• Annual performance bonus
• Medical benefits
• Annual leave
• Staff purchase privileges
• Opportunities for career advancement and personal development
• A supportive, dynamic work environment where your ideas matter

職位概述：

身為銷售工程師，您將成為馬來西亞團隊與美國零售客戶以及美國銷售團隊之間的重要溝通橋樑。您的主要職責是透過電子郵件與客戶溝通，確保產品需求得到準確理解並有效率地實施。您將與研發、生產、品質和物流部門協調合作，推動產品開發和交付的整個流程，確保客戶滿意度和訂單高效執行。

你的工作內容：

客戶溝通與訂單管理

• 透過電子郵件與美國零售客戶溝通，以明確產品定價、規格和要求。
• 接收客戶訂單並將其輸入系統，確保準確完整。
• 將客戶需求傳達給研發團隊，並協助產品設計或改進。
• 跟進客戶回饋和投訴，確保及時解決。
• 協助接待客戶來訪，包括工廠參觀、品質檢驗和技術討論。

內部協調與流程跟進

• 與研發團隊緊密合作，深入探討客戶需求，支援可行性評估，並跟進研發進度。
• 與生產、生產計劃、採購和品質部門合作，確保產品按計劃生產並符合品質標準。
• 在生產階段追蹤客戶提出的變更要求，並及時傳達給相關的內部部門。
• 與物流和運輸團隊協調，確保產品透過貨櫃海運安全準時送達客戶手中。

銷售支援

• 協助美國銷售團隊準備報價單、技術方案及相關文件。
• 協助準備銷售報告、市場分析和客戶資訊維護。

您的背景和經驗：

• 任何專業的學士或以上學位。
• 1 年以上銷售支援、訂單管理或相關職位經驗；有工程和商業背景的候選人優先考慮。
• 歡迎精通中英文的應屆畢業生申請。
• 熟練使用 Microsoft Word、Excel 和 PowerPoint；有 SAP 系統經驗者優先。
• 具備強大的跨文化溝通能力、熟悉商務待客禮儀，並對當前國際貿易發展有基本的了解。
• 具備較強的解決問題及多工處理能力；注重細節，責任感強。
• 英語流利（聽、說、讀、寫）；能用中文與中國同事交流者優先考慮。

如果您符合上述要求，並且在類似職位上擁有 5 年以上的相關工作經驗，公司可能會根據您的整體表現，額外為您提供銷售部門主管職位。

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