Total 74 technology development job vacancies in Customer Service category

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us. 

As an Assistant Manager/ Senior Executive for NUHS@Home, you will support in service and developing strategic plans for NUHS@Home in support of its expansion plans to a 100-virtual bed unit and beyond. Concurrently, you are expected to support in ground operational tasks pertaining to NUHS@Home, so as to ensure the smooth operation of the programme.

Job Responsibilities

1. Service Development & Strategic Planning

• Support the Clinical Lead and Operations Lead of NUHS@Home in the development and implementation of strategic plans
• Contribute to reviews and improvements of organisational structure, operational workflows, technology development and equipment planning to enhance efficiency and scalability
• Involve in expansion of programme to other clinical pathways and avenues

2. Stakeholder Engagement & Partnerships

• Coordinate with internal stakeholders (eg. Legal, Communications) and external partners to support programme expansion

3. Project Management

• Coordinate with MOHT and other MOH entities on matters relating to funding and mainstreaming
• Organise, coordinate, and support meetings and updates to NUHS senior management, steering committees, and other key stakeholders

4. Workplace Safety & Health (WSH) & Data Protection

• Manage Workplace Safety & Health (WSH) Committee operations, including:Scheduling and coordinating meetingsMaintaining risk registersManaging BizSafe renewalsManaging WSH‑related training and documentation
• Serve as the Data Protection Representative for NUHS@Home, including:Supporting compliance with data protection policies and regulationsAssisting with data protection impact assessmentsActing as the primary liaison with organisational officers on data protection matters

Requirements

• Bachelor’s degree in any discipline
• Strong communication and planning skills
• Proficient in Microsoft Office and digital platforms
• Ability to thrive in a fast-paced and dynamic environment
• A team player with a positive attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is not necessary but may have an added advantage

Join us for a 12-week internship program on a voluneer basis to gain experience on working with teens and adults with autism and other disabilities.

Are you passionate about making a meaningful impact in the lives of young adults with autism? Join us as a Special Needs Support Intern and gain hands-on experience in a dynamic and supportive learning environment.

In this role, you will work closely with our lead trainer to support intervention sessions for young adults (16 years and above) on the autism spectrum. This is a unique opportunity to step into a purposeful role where every session makes a difference.

What You'll Do:

• Assist the main trainer in facilitating group sessions and activities
• Support students in tasks engagement and social interaction
• Observe and learn various evidence-based strategies used in intervention

What You'll Gain:

• Hands-on experience working with individuals on the autism spectrum
• Exposure to therapeutic and educational strategies used in real sessions
• Development of communication, empathy, and interpersonal skills
• Insight into careers in Psychology, Special Education, Therapy, and Social Work

Who We're Looking For:

• Individuals who are patient, compassionate, and open to learning
• Those with an interest in Psychology, Inclusive Education, Social Work, or related fields
• No prior experience required, just a heart to learn and contribute
• Males preferred, as majority of the students are males
• Flexible work days/hours can be discussed.

For more Info on our STEP-UP Adult Centre, check
https://www.olive-tree.sg

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us. 

The Assistant Manager/ Senior Assistant Manager for NUHS@Home will play a crucial role in supporting services planning, optimizing the operational workflow and providing administrative support for procurement of essential supplies. You will also be required to support the Department’s initiatives to generate publicity and leveraging social media platforms.

Job Responsibilities

 Clinical Service Development

• Manage all aspects of clinical service(s):Work closely with other departments to ensure a holistic service delivery that generates positive experience for patients along the continuum of care.Conduct proper planning of new clinical service(s) where assigned, which includes providing projections on workload, identifying resources required and getting the necessary approvals to secure these resources, and manage key project timelines to deliver the project(s) on a timely basis and within budget.Secure budget and monitor utilization as well as manage procurement of equipment and consumables to support the operation of the clinic / ward.

Clinical Initiative Support

• Support any Departmental-wide initiatives that impact clinical areas.
• Coordinate with internal i.e. legal, comms & external partners on initiative expansion.

Other Adhoc Tasks 

• Successful execution of other matters as and when assigned by RO and HOD.

Requirements

• Bachelor’s degree in business, healthcare, or a related field
• Strong communication, interpersonal, and planning skills, with the ability to build relationships with diverse stakeholders.
• Proven ability to work effectively in a fast-paced environment, managing and prioritizing multiple tasks.
• Excellent teamwork skills combined with the ability to work independently when required.
• Positive work attitude and adaptability to changing situations.
• Strong organizational and problem-solving skills, with keen attention to detail.
• Preferably 1 year of experience in project management, operations, or a related field, ideally in healthcare. However, prior experience in a hospital setting is not mandatory but may be advantageous.
• Familiarity with project management methodologies and tools (e.g., Gantt charts, project management software) is a plus.
• Proficient in Microsoft Office

Job Summary:

The Academic Services Executive serves as a key liaison between students, faculty, and administrative staff, ensuring smooth communication and efficient coordination of student-related activities. This role involves supporting the lecturers, assisting in events, managing student records, supporting academic and extracurricular programs, and addressing student concerns. He/she fosters a positive and inclusive environment, promotes student engagement, and contributes to the overall success of student services.

Duties/Responsibilities:

• Maintain and update student records, academic status, and attendance data in the system.

• Support matriculation, enrolment, change-of-status processes, and generation of academic letters and certifications.

• Track student progression and provide general academic guidance in line with institutional policy.

• Liaise with lecturers and partners on marking of scripts and coursework.

• Compile, verify, and tabulate marks for internal and external approval.

• Assist in organizing academic boards, plagiarism panels, and grade processing activities.

• Prepare approved result slips and ensure timely communication to students.

• Support scheduling of classes, exams, and workshops.

• Prepare and manage teaching contracts and coordinate with academic staff for timely execution.

• Ensure accurate and timely updates to academic timetables and exam schedules.

• Act as a point of contact for academic staff, students, and partner institutions regarding course-related matters.

• Assist in planning and coordinating school-related events, including graduation ceremonies.

• Maintain accurate data in institutional databases.

• Prepare reports and updates as required by the department.

• Provide student support services to students via emails, phone calls and face-to-face consultations.

• Monitor various students' records, processing students' requests, providing consultation and ensuring compliance of procedures and documentation.

• Conduct regular class visits and events to build rapport with students and to brief students on necessary academic regulations and to conduct in-class evaluations.

• Organize freshmen orientation for new students.

• Assist to prepare course materials and lesson plans for students.

• Coordinate graduation ceremonies and school events across various MDIS Schools/ Universities.

• Perform any other related administrative duties assigned in alignment with institutional policies.

• Take on additional assignments or projects as directed by the Management.


Required Skills/Abilities:

• Dynamic individual with service aptitude, passion for service delivery and a proactive approach.
• Prior experience working as a student coordinator is an advantage.
• Able to manage multiple priorities and meet tight deadlines in a dynamic environment.
• Able to work independently and collaboratively in a team setting.
• Strong command of spoken and written English.
• Willingness to maintain a strong presence at MDIS events and member functions.
• Ability to respond to problems and to assist students with a calm, courteous, and helpful attitude.
• Excellent verbal and written communication skills, interpersonal and customer service skills.
• Excellent organizational skills and meticulous attention to detail.
• Creative and effective problem-solving skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Education / Certification and Experience:

• Minimum A level / ITE / Diploma in any discipline.

Description

We are looking for full time pet groomers good package and incentives available. Salary is subjected to level of experience and competency.

Job Responsibilities:

• Groom pets (Dogs/ cats/ Rabbits/ Guinea pigs)
• Maintenance of grooming equipment
• Ensure workplace hygiene and cleanliness
• Ensure pets' safety
• Customer service

Requirements

• Minimum SKC "C" CLASS CERTIFICATION
• Min. 3 years experience as pet's groomer
• 6 days a week
• able to work on weekends and PH
• able to handle dogs, cats and small animals

Location: Bedok

Whatsapp: +65 82808294 (Eric)

or

Email to: eric.choon@achievegroup.asia

• Well Established Company
• Basic $3000 - $3500 + Incentive + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday (8am to 5pm), Saturday (8am to 12pm)

Job Responsibilities:

• Finding and securing new customers
• Attend to client enquiry, site visit, understand, communicate product value, provide solution, negotiating and close deal
• Track customer interactions and sales data, coordinate efforts with marketing and stay informed about market trends to drive revenue and achieve company growth
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma qualification with minimum 1-2 years of relevant experience
• Possess with electrical and crane/hoist basic knowledge will be added advantage
• Preferable possess Singapore driving license

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities

• Provide hands-on desktop troubleshooting support (L1) to end-users for
  hardware, software, audio-visual equipment, and network related issues.
• Resolve issues relating to end users" accounts, network access and folder permissions
• Deployment and recovery of IT assets for onboarding and off-boarding of staff.
• Conduct asset verification & audit, maintain accurate records of hardware, software & license inventory.
• Perform approved change requests for software installation and hardware configuration changes.
• Assist IT team to maintain documentation and troubleshooting guides
• Other duties as assigned by supervisor

Qualifications & Field of Study

• At least Higher Nitec, Diploma Certification in Computer/Electronic Engineering of equivalent discipline.
• Relevant IT certifications (Microsoft, AWS, Cisco/Fortinet) are added advantage.

Work Experiences & Skillsets

• Proven intermediate level hands-on desktop troubleshooting proficiency with
  Windows & Linux software, hardware, Microsoft Office 365, networking and audio-visual equipment.
• Experience with scripting and automation tools an added advantage,
  eg: Microsoft Powershell, Windows Cmd Batch Script, Bash, Python, etc
• Demonstrate good understanding of the aforementioned
• Good interpersonal and communication skills.
• Good command of written and spoken language.

Character Traits

• Solid organizational skills and attention to detail while juggling demands from stakeholders.
• Pro-active team player that is resourceful, self-driven with a high degree of professional integrity.
• Self-starter with an independent, resourceful and "can-do" positive attitude.
• Takes initiative and ownership of problems to ensure satisfactory resolutions
• Ability to navigate unfamiliar technical challenges and situations
• Ability to work with minimal supervision
• Ability to perform under pressure
• Eager to learn and improve
• Moving of heavy computing equipment to be expected

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Company Overview

Suntoyo Technology Pte Ltd is an IT service provider in Asia since 1981, specializing in integrated retail management solutions for industries like F&B, retail, and supermarkets. They develop POS software for Windows, iOS, Android, and web platforms with integrated peripherals.

Job Summary

You will support sales and administrative tasks by preparing quotations, invoices, and delivery orders, communicating with customers, following up on orders, managing basic admin duties, and coordinating with technicians to ensure smooth service delivery.

Responsibilities

• Prepare accurate quotations, invoices, and delivery orders to support sales processes
• Communicate clearly with customers via phone and WhatsApp to provide information and follow up on quotations and orders
• Track and follow up on quotations and orders to ensure timely processing and customer satisfaction
• Perform basic administrative tasks including document filing to maintain organized records
• Coordinate effectively with technicians to schedule and manage service jobs

Preferred competencies and qualifications

• Proficient in Microsoft Word and Excel to prepare documents and reports
• Strong communication skills to engage with customers professionally
• Responsible and organized approach to manage multiple tasks efficiently
• Prior experience in a similar role is preferred; training will be provided

Other Information

Working Hours Monday – Friday (Office hours)

Salary $2,000 – $2,800 (depending on experience)

Interested applicants please WhatsApp resume.

Job Summary:
We are seeking a detail-oriented, people-focused and results-driven Assistant Manager, Service Excellence & Learning & Development to join our Hospitality team. This role is responsible for driving service excellence and learning initiatives across Hotels and Food & Beverage operations, ensuring consistent service standards, quality delivery, and impactful training programs. You’ll play a key role in cultivating a strong service culture, enhancing guest experience, and building organizational capability through effective learning and development strategies.

Key Responsibilities:

1. Service Audits & Compliance

• Partner with operational departments to plan and facilitate service audits across Hospitality operations (Hotels and F&B).
• Analyze audit findings to identify service gaps, compliance risks, and improvement opportunities.
• Establish corrective action plans, service standards, and targeted training programs to support service quality and performance improvement.
• Ensure compliance with safety and hygiene standards across all training activities and operational processes.

2. Guest Experience & Service Excellence

• Review and analyze guest feedback from multiple platforms, including surveys, online reviews, and internal feedback channels.
• Develop and implement service improvement initiatives and action plans to enhance guest satisfaction and experience.
• Identify service-related training needs and collaborate with operational leads to deliver targeted soft skills and service workshops.

3. Learning & Development Delivery

• Partner with departments to design, review, and enhance ongoing training programs aligned with operational and business needs.
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.
• Guide and coach operational leaders in developing effective on-the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.     
• Guide and coach operational leaders in developing effective on the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).

Required Qualifications:

• Degree or Diploma holder, preferably in Hospitality, Hotel Management, or a related field.
• Advanced Certificate in Training & Assessment (ACTA) or equivalent training qualification preferred.
• Minimum 3 years of experience in service excellence or learning & development within hotels or reputable F&B establishments.
• Proven experience in designing and delivering stand-up training programs tailored to business needs.

• Support the implementation of the end-to-end billing process, including invoice generation, validation, and distribution to ensure timely and accurate billing.
• Prepare billing data, perform billing calculations, and validate billing components to ensure accuracy before invoice generation.
• Collect and compile billing information from internal systems and related teams to ensure completeness of billing data.
• Monitor Work Order (WO) status, especially services under Service Activated and Acceptance status, to ensure billing readiness.
• Process Advise to Bill (ATB) for completed Work Orders / services / orders and ensure the WO status is aligned with ATB records.
• Monitor and follow up on the first billing date to ensure it aligns with the signed Service Acceptance Form (BAST).
• Review recurring invoices and ensure invoices are generated regularly according to the billing schedule.
• Perform routine reconciliation to ensure all delivered services are billed within the contract period and follow up on hold invoices exceeding two months, based on active services, draft invoices, sales data, and customer confirmations.
• Prepare and maintain billing documentation, including Reconciliation Minutes (BA Rekonsiliasi), Restitution Minutes (BA Restitusi), Over/Under Payment Minutes, and Advise to Bill (ATB).
• Support SLA / restitution reporting and processing where applicable.
• Prepare Month-to-Date (M2D) billing summaries and generate regular reports to analyze revenue gaps against targets and identify potential additional ATBs or invoices.
• Handle customer billing inquiries or complaints, and escalate to relevant teams when necessary.
• Coordinate with Finance teams to ensure smooth transition from billing to invoice
• Collaborate with Sales Operations and Sales teams to ensure billing data aligns with commercial agreements, contracts, and service updates.

• Bachelor's degree in Finance, Business, Economics, or a related field.
• Have minimum 3+ years work experience in sales, marketing role, preferably within the enterprise market or B2B sector  
• Proven experience in sales performance analysis, commission calculations, or incentive management. 
• Strong analytical and numerical skills with attention to detail. 
• Excellent communication and stakeholder management skills. 
• Ability to work under tight deadlines and manage multiple tasks efficiently. 
• Proficiency in Microsoft Excel and data analysis tools (SQL, Power BI, etc.) 
• Understanding of sales strategies and incentive models. 
• Willing to Work in Karawaci, Tangerang.

• Medical Insurance

• Medical Check Up

Job Description:

Responsibilities:

Job Description
1.To drive business growth within the data center industry by developing strong client relationships, promoting modular data center solutions and value-added services, and leading sales initiatives in the assigned region. This role requires strong industry knowledge, strategic insight, and cross-functional coordination capabilities.
2.Acquire new customers in Data Center space with regards to Telecom Operators, Hyperscalers and/or Colocation Operators. Anility to engage customers on solutioning based on business and operational requirements. Develop and maintain strategic relationships with industry clients in the data center sector. Identify customer needs, conduct in-depth discussions to explore solutions, and propose tailored offerings. Drive account development and retention to meet or exceed assigned sales targets. 3.Promote and sell the company's modular data center products and services. Manage the full sales cycle, from lead generation to deal closure. Prepare and submit quotations, proposals, and contract documentation.
4.Coordinate with internal teams (engineering, logistics, operations, after-sales) to ensure timely delivery and high-quality customer experience. Escalate and resolve delivery, quality, or support issues swiftly and professionally.

Requirements:

Job Requirements
1.Bachelor's degree or above in Engineering, Business Administration, Marketing, or a related field.
2.Business Development, Sales, Engineering, or Technical Management related to data center or IDC/IT infrastructure industries.
3.Proven experience in B2B sales, preferably within the data center or infrastructure solutions industry. Minimum 5 years of relevant sales or business development experience.
4.Strong understanding of modular data centers, M&E systems, and value-added services Excellent communication, negotiation, and relationship-building skills Project coordination and stakeholder management Market research and strategic analysis Familiarity with CRM systems and sales analytics Ability to interpret technical drawings and project timelines (e.g., Gantt charts)

Responsibility:

• Performed on site Wafer Fab Cleanroom machine installation, repairing, servicing and maintenance.
• Ensure all jobs are properly coordinated and completed within allocated time frame.
• To perform all works in accordance with the specified standards and qualities.
• Responsible for providing timely, professional and accurate information to customer’s technical service enquires at all times.
• To liaise with principal on unresolved technical problems, and ensure proper record are maintained.
• Data collection and compilation on site.
• Perform stand-by duty, able to work OT and shift.
• Having General IT experience will be preferred.

Requirements:

• Degree/Diploma in lectrical/Mechanical/Mechatronic Engineering
• Relevant 3-5 years Wafer Fab Machine Installation experience
• Possess good interpersonal skills and great communication skills
• Good and positive working behaviour
• The prospective applicant will be required to work in North side.

As a Regional Workplace Service Manager, you will oversee the customer and workplace services across multiple sites, ensuring the efficient delivery of end-user computing support and other IT services. You will manage an onsite team, drive service quality, maintain business continuity, and ensure a high level of customer satisfaction (CSAT). This role requires strong leadership, communication, and problem-solving skills to align IT services with business needs.

1. **Service Management:**
  - Oversee day-to-day operations of customer and workplace services across the region.
  - Manage the delivery of end-user computing services, ensuring timely resolution of issues and service requests.
  - Monitor service performance, analyze metrics, and implement improvements to enhance service quality and user experience.
  - Ensure adherence to ITIL standards and other best practices in service management.

2. **Team Leadership:**
  - Lead and mentor the onsite support team, providing guidance, performance management, and development opportunities.
  - Foster a positive work environment that encourages collaboration, innovation, and continuous improvement.
  - Coordinate with HR for hiring, training, and professional development of team members.

3. **Customer Satisfaction:**
  - Serve as the primary point of contact for regional stakeholders, addressing concerns, and ensuring alignment of services with business needs.
  - Proactively gather feedback from end-users to assess satisfaction levels and identify areas for improvement.
  - Implement strategies to enhance customer satisfaction (CSAT) and maintain high levels of user engagement.

4. **Business Continuity:**
  - Develop and implement strategies to ensure business continuity and minimize service disruptions.
  - Manage incidents and escalations, coordinating with other IT teams to resolve critical issues efficiently.
  - Ensure all sites are compliant with security policies and disaster recovery procedures.

5. **Project Management:**
  - Lead regional projects related to IT infrastructure, workplace technology upgrades, and other initiatives.
  - Collaborate with global teams to ensure consistency in service delivery and adherence to corporate standards.
  - Manage budgets, timelines, and resources effectively to deliver projects on time and within scope.

6. **Vendor Management:**
  - Liaise with external vendors and service providers to ensure the quality of third-party services.
  - Negotiate contracts and manage vendor relationships to optimize service delivery and cost-effectiveness.
7. **Reporting & Documentation:**
  - Prepare and present regular reports on service performance, team productivity, and customer satisfaction metrics.
  - Maintain accurate documentation of processes, procedures, and service agreements.

Bachelor’s degree in Information Technology, Business Administration, or related field.
- 5+ years of experience in IT service management, with a focus on end-user computing and workplace services.
- Proven experience in managing teams across multiple sites.
- Strong understanding of ITIL framework and service management principles.
- Excellent communication, leadership, and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving skills.

ITIL certification.
- Experience with project management tools and methodologies.
- Familiarity with workplace technology trends and innovations.

Responsibilities:

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other maintenance vendors (eg. IBM, HP, Microsoft, etc) for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirements:

• Minimum ITE / Diploma in IT or equivalent
• At least 1 year of working experience in IT field
• End-user support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast-paced environment

Others

• 5-days work week / w CPF / w Leave Entitlement
• Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer