Total 1,851 technical support engineer job vacancies in Customer Service category

About the Role

Our client is is a leading IT and cloud services provider dedicated to delivering reliable, scalable, and innovative technology solutions to businesses. They are looking for a proactive and customer-focused IT Helpdesk Support professional to join their team. In this role, you will be the first point of contact for users seeking technical assistance and play a key role in ensuring smooth IT operations across the organization.

Key Responsibilities

• Serve as the first point of contact for customers seeking technical assistance via phone or email
• Perform first-level troubleshooting for hardware, software, and application-related issues remotely
• Provide guidance and support to users on basic features and usage of software, hardware, and peripherals
• Carry out basic administrative tasks, asset management, and routine IT housekeeping
• Create, track, and manage IT service incidents using PSA (Professional Services Automation) tools
• Assign incidents to onsite support personnel when necessary
• Ensure timely resolution and closure of IT service tickets

Requirements

• Minimum NITEC or Diploma in Computer Engineering, IT, or related fields
• Preferably at least 1 year of experience in Helpdesk Technical Support
• Fresh graduates are welcome to apply
• Candidates without a diploma but with relevant experience are encouraged to apply
• Strong technical troubleshooting skills in hardware and software issues
• Familiarity with: Microsoft Windows, PC Hardware, Basic Networking, Microsoft 365, Apple macOS (advantageous)
• Preferably candidates specializing in IT/Computer – Network/Software/System or equivalent
• Good interpersonal and communication skills to interact effectively with end users and IT teams

**Only shorlisted candidates will be notified. Remuneration package will commensurate with qualifications and experience.

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Key Responsibilities

• Provide support for tickets raised for Microsoft Identity services

• Manage daily operations using runbooks from the Microsoft Identity & Network Access (IDNA) team

• Perform tenant provisioning, account, and subscription management

• Handle incident management and ensure timely resolution

• Monitor services to ensure stability, performance, and security of identity and access management solutions

• Follow prescribed security and compliance processes, including certificate rotations

• Escalate unresolved issues to Microsoft according to runbook guidelines

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or a related technical field

• Engineer: Minimum 2 years of technical engineering experience with coding

• Specialist / Lead: Minimum 5 years of technical engineering experience with coding

• Strong problem-solving and communication skills

• Self-driven with a long-term strategic mindset

• Quick learner with the ability to pick up new technologies and industry trends

• Experience and passion for building highly scalable services
  

Technical Skills

• Programming Languages: C, C++, C#, Java, JavaScript, or Python

• Cloud Platforms: Azure, AWS

• Knowledge of open-source tools and frameworks is an advantage
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

As a Helpdesk and Concierge Engineer you will serve as the subject matter expert (SME) within the service desk team. The position acts as the go-to person for a specific product, application, or domain, while also providing first level IT support via phone and remote tools.
The SME will also support and administer Microsoft 365 (M365) environments, including user account management, mailbox configuration, and issue resolution related to M365 applications and services.

What will you do? 

• Provide support, troubleshooting and administration for M365 (Microsoft) ecosystems such as Office, Outlook, Teams, OneDrive, SharePoint, Copilot, Intune etc
• Liaise with second-level support on product enhancements and train team members
• Update shared repository with changes in area of focus
• Provide First Call Resolution (FCR) technical support via phone and email
• Perform first level troubleshooting and escalate to resolver groups as required
• Furnish timely updates to customers on issue status
• Maintain ownership of cases until closure with accurate documentation
• Manage customer expectations and escalate unusual surge issues to Team Lead
• Classify and prioritize incidents, tracking progress and updates

Essential Qualifications

• Diploma with minimum 2 years of end-user support or service desk experience
• Proficient in spoken and written English
• Strong technical skills in supporting desktops, notebooks, tablets, and smartphones
• Knowledge  and experience of Windows OS, Active Directory, and M365 (Microsoft) ecosystems / applications

Preferred Attributes

• VPN and macOS support knowledge
• Good understanding of hardware and peripherals
• Experience in supporting WiFi and LAN connectivity
• Familiar with:
• M365 Admin Center (Users, Licenses, Service Health)
• Teams/SharePoint/Exchange Admin Centers
• Entra ID (Azure AD) – users, sign in logs (read), MFA settings
• Intune portal – device/app basics

Professional and/or Technical Certifications

• Microsoft 365 Certified: Fundamentals (MS 900) (strongly preferred)
• CompTIA A+ (preferred)

Additional information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. 

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

• Install, calibrate, and commission Particle Size Analyzers, XRF instruments, and Spectroscopy devices at customer sites.
• Perform preventive maintenance on analytical and scientific equipment to ensure reliability and accurate results.
• Troubleshoot, diagnose, and repair any equipment faults or performance issues promptly.
• Ensure all work complies with industry standards and quality procedures.

Requirements:

• Degree in Engineering
• At least 2 years of experience in servicing semiconductor instruments.
• Strong knowledge of laboratory analytical techniques, including spectroscopy, XRF, and particle size analysis.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Field Service Engineer /Up to $4,500 Basic + $250 Transport Allowance @Jurong East

• Provide installation, commissioning and training to customers.

• After sales technical support, troubleshooting and site service to customers.

• Manage diesel generator sets to support to departments in terms of service and training.

• Ensures all technical and training documents are up-to-date and organized

• Provides specific training to distributors/dealers for service and troubleshooting skillsets. 

• Maintain relationship with key customers to ensure issue is resolved.

• Technical assistance on factory test, investigates root causes of failures & recommend solution.

• Deal with customer on the warranty issues and perform other service & training assigned. 

• Diploma in Mechanical Engineering with 2 years of relevant experience.

•  Ability to travel oversea when requires and knowledge in power generation products.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• Working Location: Ubi (Office), Island-wide project sites
• Working Time: 5 Days, 9am - 6pm
• Salary: $3,000 - $3,500

Roles & Responsibilities

Perform installation and maintenance of monitoring instruments for construction sites, ensuring equipment operates reliably and improvements are implemented to support site monitoring needs.

Responsibilities

• Install monitoring instruments and perform maintenance tasks to ensure system functionality on construction sites
• Manage and resolve maintenance issues to minimize equipment downtime
• Interpret technical drawings and data to troubleshoot defects and execute repair work accurately
• Conduct routine preventive maintenance to sustain equipment performance and reliability
• Record equipment performance data for assigned monitoring lines to track operational status
• Document diagnoses and details of defective products to support quality control and repair processes
• Identify opportunities for equipment setup improvements and implement corrective actions to enhance system efficiency
• Take initiative to propose and apply continuous improvements in maintenance processes and equipment handling
• Perform site visits outdoors to inspect and maintain monitoring systems

Requirements

• Diploma / Higher Diploma in Engineering or related field
• Possess a valid Singapore Class 3 driving license

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Summary

This is a newly created role offering the opportunity to shape processes and make a real impact. If you enjoy coordinating across teams, solving problems, and keeping operations running smoothly, we want to hear from you.

What You’ll Do

• Liaise with clients, internal teams, and overseas partners to coordinate shipment activities

• Monitor, track, and troubleshoot inbound and outbound shipments to ensure timely delivery

• Support quotation preparation with accurate pricing and product details

• Proactively follow up on shipment status and resolve exceptions

• Prepare billing, invoices, and maintain accurate records and reports

• Update internal systems and trackers to ensure visibility and accuracy

• Build and maintain strong customer relationships

What We’re Looking For

• GCE O Level with 2 years of coordination or support experience

• Strong communication skills and confidence in handling stakeholders

• Detail-oriented, organised, and able to multitask effectively

• Comfortable with Microsoft Office and data handling

• Proactive and able to thrive in a fast-paced environment

• Experience in freight forwarding is an advantage

• General understanding of supply chain management concepts and processes is a plus

Why Join Us?

• Be part of a fast-evolving industry that keeps essential supply chains moving

• Work in a team that values ownership, collaboration, and results

• 5 day-week, AWS and Variable Bonus

 Apply now and build your career in a fast-growing and essential industry!

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368