Total 2,973 service engineer job vacancies in Customer Service category

Customer Service Officer

Job Description

We are a dynamic company with 20 years in the beauty industry. We currently have 9 outlets across Singapore with 3 brands thus you will be introduced and expected to contribute to value add to the interesting marketing concepts suited for both the Beauty and Wellness industry.

Responsibilities

·        The candidate is expected to make outbound calls to customers and to respond to inbound enquiries from leads, giving a basic introduction of Company’s latest promotions with the aim of maximising the take-up of these promotions.

·        Respond to customer inquiries via phone, email, and chat in a timely and professional manner, in both English and Chinese (to liaise with Chinese-speaking customers).

·        Scheduling service appointments for customers and follow up Identify and escalate complex issues to appropriate departments for resolution

·        Collaborate with team members to improve policies and customer service processes

·        Address customers’ complaints in a timely and professional manner. Conduct first level investigation into customers’complaints, identify expectation gap and work with service team members on service recovery aiming towards customer satisfaction.

·        Build customer loyalty and retention by delivering the unique customer service experience

·        Update activity reports (Documentation of calls for tracking, monitoring and follow-up)

·        Maintain accurate records and reports on customer interactions and feedback

·        Strong teamwork and interpersonal skills to work effectively with colleagues.

·        Assist in ad hoc administrative duties

Requirements

·        Singaporean, Permanent Resident or candidates with full working rights for Singapore.

·        Must be able to converse fluently over the phone, and read and write in English and Chinese (to liaise with Chinese-speaking customers).

·        Must be proficient in MS Word and MS Excel

·        At least 1 year customer service or telemarketing experience

·        Skilled in negotiation, listen attentively,identify callers’ needs, and remain composed even when dealing with agitated customers

·        Minimum GCE ‘N’ Level

·        Able to commit retail hours (Tuesday to Saturday, 11am – 8pm)

·        Requires a sense of urgency

·        Able to work independently with minimal supervision

·        Good team player, positive attitude and willing to learn

What We Offer

·         Up to $2800 monthly salary, depending on experience of candidate  

·         Full Time (5 days work week) / Flexiblehours (Tuesday to Saturday, 11am –
8pm)

·         Staff discounts and privileges from all PhoenixRise outlets 

·         Office located near Tai Seng MRT (Circle Line)

·         Clean, quiet and comfortable working environment

Job Summary

We are seeking a proactive and detail-oriented Digital Service Projects Specialist to join our team in the travel and tourism industry in Singapore. The role involves supporting and coordinating a wide range of company projects, including both digital transformation initiatives and traditional operational projects across different departments.

Job Responsibilities

• Coordinate and manage company projects across different departments, including both digital and non-digital initiatives.
• Support the planning, implementation, tracking, and completion of projects to ensure timelines and objectives are achieved.
• Work closely with internal stakeholders to improve operational workflows, customer experience, and service processes.
• Assist in digital transformation initiatives, system enhancements, automation projects, and process improvement activities.
• Conduct data collection, reporting, and large-scale data analysis to support business planning and management decision-making.
• Prepare project reports, presentations, dashboards, and performance summaries for management review.
• Monitor project progress, identify potential risks/issues, and propose practical solutions.
• Liaise with external vendors, partners, and service providers when required.
• Support cross-functional projects related to travel operations, sales, customer services, marketing, and business development.
• Assist in researching industry trends, customer insights, and operational improvements within the travel and tourism industry.
• Ensure proper documentation and maintenance of project records, SOPs, and related materials.
• Perform any other ad-hoc duties or special projects assigned by management.

Job Requirements 

• Diploma or Degree in Business, Information Technology, Data Analytics, Tourism Management, Project Management, or related fields.
• Strong organizational and coordination skills with the ability to manage multiple projects simultaneously.
• Good analytical and problem-solving abilities.
• Comfortable working with data, reports, and business analysis.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint.
• Familiarity with project coordination, digital platforms, automation tools, or reporting systems will be an advantage.
• Good communication and interpersonal skills.
• Able to work independently and collaboratively in a fast-paced environment.
• Prior experience in the travel, tourism, or service industry will be an advantage.

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Equipment Service Engineer

Working day: Monday – Friday, 830am - 5:30pm
Salary range: $3000 - $4800
Location: Woodlands Ave (Nearest Mrt: Admiralty)

This Equipment Service Engineer will be responsible for installing, testing, and maintaining automation systems, troubleshooting and repairing electrical/electronic components, configuring software, and ensuring smooth communication with customers. They will handle support requests, coordinate with internal teams, and provide accurate service reports.

Responsibilities

• Automation system installation, testing, commissioning, and maintenance.
• Setup electronics controllers, PC, and install software.
• Perform onsite machine buy-off as per agreed customer requirements
• Analyze equipment failures and identify root causes to effectively repair equipment failures.
• Able to analyze electrical/electronic circuit, read machine logfiles to identify root cause for the problem
• Able to repair electrical components, setup robot software, PC software.
• Establish a seamless interface between customers and the company.
• Demonstrate high integrity and work independently with minimal supervision.
• Spearhead customer issues and coordinate with internal departments and customer stakeholders to resolve them efficiently. Escalate to management if necessary.
• Respond to phone support and onsite support requests in accordance with SLA.
• Prepare and present accurate, detailed service reports in a timely manner.

Job Requirement:

• Diploma or Bachelor’s degree in Electronics, Computer Engineering or equivalent
• Min 3 years or more of experience in automation systems setup or service support
• Proficiency in electrical components such as servo motors and robots
• Proficiency in installing software, configuration and setting up PCs and machines
• Ability to read equipment log files and process flows to debug machine breakdowns
• Willingness to travel for overseas assignments on short notice.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

About Us
Chip Bee Bistro is a new casual-dining concept by High Note Hospitality Group. We’re a space for warmth, creativity, and genuine connections—built on authenticity, artistic curiosity, and old-school hospitality meets grown-up bistro life.

What We're Looking For
We are looking for a responsible and committed Service Attendant to support daily service operations. You will ensure proper table setup, maintain cleanliness and presentation standards, and serve food and beverages promptly and professionally.

Role & Responsibilities

• Undertake day-to-day operational tasks as appointed, ensuring highest quality standards
• Greet and welcome guests in a warm and friendly manner at all times. Ensure attentiveness towards guests, anticipating their needs, appropriate & prompt responses to all queries.
• Ensure adherence to daily plans, prompt completion of assignedtasks to the highest standards.
• Understand all stations & tasks sufficiently to perform any duty assigned,consistently demonstrating high levels of guest service.
• Set up and clear tables according to service standards
• Maintain cleanliness & appearance of all itemssuch as centerpieces, china, glass & silver
• Replenish cutlery and tableware as needed. All settings, stations, equipment to be maintained immaculately & ready for smooth service.
• Serve food and beverages efficiently and professionally, with adequate description & flair, checking for guest satisfaction with proactive engagement at opportune times.
• Prompt & proper sequence of service with menu highlights, providing guest appropriate recommendations, accurate order taking while noting & relaying any special requests, dietary requirements or allergies to the relevant members.
• Work closely with kitchen and service teams. Communicate with the team and report any challenges, guest comments & any relevant information to the manager on duty in a timely manner.
• Follow through sequence of service including check presentation accurately in a timely manner.
• Cleanliness of work areas to be maintained consistently, deep cleaning conducted regularly.
• Be proficient in all necessary knowledge including product & service.
• Maintain personal grooming and service quality standards
• Follow food hygiene and safety regulations
• To maintain flexibility to perform other duties and projects as required and deemed necessary.
  
  What You Bring
  • Prior service experience is preferred but not required (training will be provided).
  • Good communication skills with a positive and team-oriented attitude.
  • Punctual, responsible, and well-groomed.
  • Able to commit to evening and/or weekend shifts.
  • WSQ Food Safety Course Level 1 Certification is an advantage.
  
  What We Offer
  • Salary Range: $1,800 – $2,600
  • 5-day work week (44 hours per week)
  • Group medical and hospitalization coverage
  • Staff discounts
  • Meals and transport benefits
  • Training and career development opportunities
  • Discretionary year-end bonus

• Full Time / Part-Time position available

• Full Time: 5-DAYS work week
• Salary range from S$2,200 to S$2,900 (commensurate with experience)

• Part time S$10 - $14/hour
• Part time (for SUNTEC CITY outlet) S$12 - $16/hr.
• PH Pay 1.5
• Special Weekend Rate
• Location: Central / East / West

Responsibilities:

• Prepare the store (front-of-house) for operations
• Provide dining-in, take-away and delivery service
• Handle hosting duties
• Handle all customer queries

Requirements:

• Singaporean / PR only
• Willing to work shift hours, weekends and public holidays
• Positive attitude and willingness to learn
• Able to work in a team

Benefits:

• Staff Meals
• Medical Benefits
• Service Gratuity
• Annual Leave
• Incentive Programme

Interested applicants may 'APPLY NOW' with your updated resume.

Or email to : recruitment@hsg.com.sg

Job Summary

Demonstrate and provide technical support for products, install and maintain engineering systems, and manage pre- and post-sales activities to enhance customer engagement and ensure operational excellence.

Responsibilities

• Demonstrate products and provide technical support to the sales team to improve customer understanding and boost sales effectiveness
• Set up and install systems, conduct testing and commissioning to ensure systems are fully operational
• Troubleshoot and repair engineering equipment to maintain optimal performance and reduce downtime
• Perform routine preventive maintenance to extend equipment lifespan and ensure reliability
• Monitor equipment operation and maintain engineering equipment to meet quality standards
• Prepare detailed reports and data documentation following setup, installation, or servicing activities to support decision-making
• Execute additional duties assigned by superiors to support team and organizational objectives

Preferred competencies and qualifications

• ITE or Diploma in Electrical & Electronic, Mechatronic, Mechanical or equivalent
• 1 to 2 years of relevant work experience

Semiconductors are the digital oil of the modern economy—powering AI, automation, and the connected world. As a Sales Operations Analyst at Renesas, you’ll be part of this transformation. You’ll streamline sales processes, deliver actionable data insights, and drive operational efficiency. This role requires strong analytical skills, problem-solving ability, and a solid understanding of the semiconductor industry

• Sales Strategy Support: Contribute to the execution of sales strategies by aligning data, tools, and reporting with business goals.
• Data Management & Integrity: Maintain and map sales data across systems, ensuring accuracy and consistency across market segments.
• Forecasting & Planning: Support customer forecasting and collaborate with business teams to meet financial targets.
• Pipeline & Funnel Oversight: Monitor funnel health, support opportunity tracking, and drive progress within the sales funnel.
• Performance Metrics & Reporting: Build and manage dashboards, scorecards, and ad-hoc reports to track KPIs and drive accountability.
• Gap Analysis & Opportunity Modeling: Use funnel analytics to identify risks and gaps, enabling proactive actions and growth strategies.
• Target Setting & Tracking: Assist in defining and monitoring performance targets for design-in and distributor initiatives.
• Sales Enablement & Business Tools: Train sales on reporting tools, dashboards, and process changes. Develop and manage tools that support planning, reviews, and operational efficiency across teams.

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Responding to and resolving fault calls referred by other technicians.
• Performing basic checks and troubleshooting on PC systems and power generators.
• Liaising with relevant authorities (like NCS and LTA in Singapore) regarding application and network issues for the VEP system.
• Troubleshooting CEPAS readers and conducting monthly power generator checks.
• Arranging the deployment of other technicians and managing liaison with LTA representatives regarding project faults. .

Requirements

• Min Nitec and above
• Min 1 year of working experience

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

View/Repost Job Posting - Customer Service Manager

1. JOB DESCRIPTION

Job Title

Customer Service Manager

Occupation

Customer Service Manager

Job Description & Requirements

Duties & Responsibilities

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Knows products inside and out to answer product queries

9. Communicates and coordinates with team and management

10. Ensures customer satisfaction and increases customer retention

11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

12. Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Bachelor’s Degree in Business, Commerce or relevant fields

• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity

• Consistently well-groomed according to the high appearance standards of the salon and the company

• High degree of professionalism in customer service

• Exceptional people skills

• High standards of customer communication skills

• Prior experience in the beauty line preferred

• Ability to stay calm and excellent in handling difficult customers

• Computer literate

2. SKILLS

Customer Retention Leadership Microsoft Office Customer Experience Customer Support Interpersonal Skills Customer Information Administration Communication SkillsExcelCustomer SatisfactionTeam Player Customer ServiceCustomer CommunicationCustomer ServicesCustomer Service Experience

3. KEY INFORMATION

Job Post Duration

30 Calendar Days

Number of Vacancies

10

Job Function

Personal Care / Beauty , customer service

Position Level

Manager

Minimum Years of Experience

3

Employment Type

Permanent, Full Time

Minimum Qualification Level

Bachelor's Degree or equivalent

Field of Study

Business & Administration n.e.c. (including entrepreneurship)

Monthly Salary Range (SGD)

$7,000 - $9,500

Government Support

No schemes selected

4. WORKPLACE DETAILS

Workplace Address

Local

Postal Code

228773

Block/House No.

20

Street Name

KRAMAT LANE

Building Name (optional)

UNITED HOUSE

5. SCREENING QUESTIONS

·        Degree in Information Technology, Computer Science, Engineering, or a related field.

· Minimum 5–8 years of experience in service delivery, operations management, or technical support environments.

· Experience managing mission-critical systems or large-scale enterprise platforms.

· Experience in application support, including troubleshooting, issue investigation, log analysis, user support, and coordination with development or engineering teams for issue resolution.

· Strong experience in incident management, problem management, and customer handling.

· Experience in biometric systems, border control systems, security systems, or government projects is an advantage.

· Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.

· Strong analytical, troubleshooting, and coordination skills.

·        Excellent communication and stakeholder management skills.

Job Description

• Provide friendly customer service & upsell products
• Cleaning & Hygiene and any ad-hoc duties as assigned
• Closing report

Requirements

• Work in a fast-paced environment
• Preferably with minimum 1 year cashiering or related experience

To submit your application, please apply online or apply@rn-care.com call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900