Total 2,966 service engineer job vacancies in Customer Service category

Assistant Bereavement Service Manager

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $4500 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Daily Operations Leadership – Conduct morning briefings, coordinate with Team Leaders, and ensure seamless execution of funeral service activities.

• Scheduling & Reporting – Manage service schedules, prepare monthly rosters, and provide budget updates to Finance.

• Service Quality Management – Monitor performance, address client concerns, and ensure services meet required rituals, customs, and company standards.

• Process Optimization – Review SOPs, templates, and workflows with Team Leaders to improve efficiency and documentation.

• HR & Staff Welfare – Support leave approvals, overtime, recruitment, and initiatives to maintain staff morale and well‑being.

• Policy & Compliance Oversight – Ensure adherence to company policies, oversee compensation matters, and handle additional operational duties.

Requirements

• At least 2-4 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Assistant Bereavement Service Director

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $3500 + Commissions + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Client Enquiry Management – Handle hotline calls, respond promptly to enquiries, and ensure timely follow‑up on service requests.

• Funeral Arrangement Coordination – Organize service arrangements with professionalism, accuracy, and sensitivity to client needs.

• Client Engagement – Conduct consultations in‑office, on‑site, or virtually to discuss service requirements.

• Transfer Assistance – Support the transfer of the deceased to funeral homes in line with established procedures.

• Cross‑Team Collaboration – Work closely with Operations and Finance teams to ensure smooth service delivery and proper documentation.

• Administrative Support – Perform general administrative tasks and ad‑hoc duties to assist departmental operations.

Requirement

• Have sales experience in the same or bank/insurance industry is an added advantage
• Possess a valid Singapore Class 3 driving license is and added advantage
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Bereavement Service Manager

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $5500 + Variable Bonus (VB)
• Employment Type: Full time, Permanent

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Operational Leadership – Lead daily service operations through morning briefings, coordination with Team Leaders, and oversight of funeral service activities.

• Scheduling & Finance Reporting – Manage service schedules, prepare monthly rosters, and provide budget updates to the Finance Department.

• Quality & Client Care – Monitor service standards, respond to client feedback, and ensure rituals and customs are observed in line with company policies.

• Process Development – Review and refine SOPs, templates, and workflows with Team Leaders to improve efficiency and documentation.

• HR & Staff Support – Oversee leave approvals, overtime, recruitment assistance, and initiatives to maintain staff morale and well‑being.

• Policy & Compliance – Ensure adherence to company policies, manage compensation matters, and perform additional operational duties as required.

Requirements

• At least 5 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Responsibilities:

• Attend to inbound calls and provides customer service to the public:
• Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters.
• Receives and processes order requests.
• Coordinate with respective departments to ensure delivery completion
• Making outbound calls to solicit Sales orders.
• Assists customers requesting documentations.
• Receives and processes order requests including new customers and inactive customers.
• Conducts a variety of routine clerical tasks including data entry and copying, filing, and faxing documentation.
• Miscellaneous tasks.

Requirements:

• GCE 'O' Level/ITE Certificate or equivalent with minimum 1-year Customer Service/Telemarketing experience;
• Proven customer support experience;
• Able to work on weekends and Public Holidays on rotating shifts;
• Preferably with experience in Retails or F&B industries;
• Team player with positive work attitude;
• Highly independent and organized;
• Team player with positive work attitude;
• Ability to multi-task, prioritize and manage time effectively;
• Takes pride in providing excellent customer service;
• Excellent communication skills and telephone etiquette;
• Customer orientation and ability to adapt/respond to different types of characters;
• Tech savvy, proficient in computer skills; Microsoft Office.

We are looking for a dedicated and service-oriented Customer Service Officer to join our growing clinic. If you enjoy interacting with people and thrive in a fast-paced healthcare environment, we welcome you to be part of our supportive and dynamic team.

Key Responsibilities

Patient Reception & Front Desk Management

• Greet and attend to patients, visitors, and walk-ins in a warm, professional, and courteous manner
• Ensure patients are attended to promptly and guided through the registration and consultation process smoothly

Appointment & Patient Coordination

• Manage appointment scheduling, confirmations, rescheduling, and cancellations efficiently
• Coordinate patient flow to minimize waiting time and ensure smooth clinic operations
• Follow up with patients on upcoming appointments, treatment plans, and wellness programs when necessary

Administrative & Operational Support

• Register patients accurately and maintain proper documentation of patient records
• Handle data entry and maintain confidentiality of patient information in accordance with clinic policies

Customer Service & Patient Experience

• Respond professionally to patient enquiries via phone calls, WhatsApp, email, and walk-ins
• Provide clear explanations of clinic services, treatment packages, wellness programs, and promotions
• Address patient concerns and feedback professionally, escalating issues appropriately when necessary
• Build positive relationships with patients to enhance overall patient satisfaction and retention

Requirements

• Minimum 2–3 years of experience in operations or clinic management, preferably in the healthcare industry.
• GCE ‘O’ Level or Diploma in Healthcare or Business Administration, or a related field.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work in a fast-paced healthcare environment.
• Willingness to support neighbouring clinics through cross-deployment when required.
• Able to work shifts, including weekends and evenings when required.

About the Company

We are a fast-growing company in the beauty and wellness industry, committed to delivering exceptional customer experiences through personalised service and professional client support. We pride ourselves on creating a welcoming environment where customers feel valued and cared for throughout their journey.

Role Overview

We are looking for a bubbly, energetic, and service-oriented Customer Service Executive to support front-facing customer interactions and daily client servicing operations. This role is ideal for someone who enjoys engaging with people, communicates confidently, and thrives in a fast-paced customer-focused environment.

Candidates with prior experience in beauty, aesthetics, banking, hospitality, retail, or customer-facing service environments are highly preferred.

Key Responsibilities

• Attend to customer enquiries professionally via walk-ins, phone calls, WhatsApp, email, and social platforms
• Provide excellent front-desk and customer support experience to clients
• Build strong customer relationships through warm and attentive service
• Handle appointment scheduling, confirmations, and follow-ups efficiently
• Support customer retention through proactive engagement and service recovery when required
• Maintain accurate customer records, transactions, and administrative documentation
• Coordinate with internal teams to ensure smooth daily operations and customer satisfaction
• Assist with cashiering, payment processing, and basic sales support when required
• Uphold professional grooming standards and represent the company positively at all times

Requirements

• Minimum 1 to 2 years of experience in customer service, client servicing, front desk, retail, beauty, banking, hospitality, or related customer-facing roles
• Candidates from beauty/aesthetics clinics, luxury retail, airline cabin crew, hospitality, or bank teller/credit card servicing backgrounds will have an advantage
• Strong verbal communication and interpersonal skills
• Well-spoken with good command of English and Mandarin to liaise with Mandarin-speaking customers
• Pleasant, confident, and presentable personality with strong people skills
• Energetic, bubbly, and customer-oriented attitude
• Able to multitask and remain composed in a fast-paced environment
• Proficient in basic administrative and computer skills (Microsoft Office, CRM/booking systems, WhatsApp Business, etc.)
• Positive learning attitude, responsive, and adaptable to operational needs

Strong Consideration Factors:

• Candidates with strong emotional intelligence and natural customer engagement skills
• Experience handling high-touch customer service environments or premium clientele
• Strong professionalism, responsiveness, and service recovery capabilities
• Stable employment history and genuine interest in customer-facing roles

Working Hours & Salary

• 5-day work week (11am to 9pm)
• Salary commensurate with experience and background
• Performance incentives and staff benefits may be provided

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

Job Description

• Serving the table
• Pour the tea
• Cleaning table

Requirements

• Able to carry heavy object
• No experience required

To submit your application, please apply online, email us at apply@rn-care.com or call +65 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

1. Customer Communication:

• Handle inbound and outbound telephone calls in a professional and friendly manner.
• Respond to inquiries via email promptly, ensuring all queries are resolved efficiently.
• Provide information regarding appointments or issues, addressing any concerns with empathy and clarity.
• Maintain a positive, helpful attitude in all interactions with customers.

2.  Administrative Support:

• Perform general administrative tasks as assigned, including data entry, filing, and document management.
• Update and assist in processing requests as needed.
• Assist in the preparation of reports, tracking inquiries, and maintaining a log of communication activities.
• Ensure information of customers is accurately recorded in the system.

3.     Problem Resolution:

• Act as a liaison between callers and internal departments to resolve issues or concerns.
• Escalate unresolved issues to the appropriate department or supervisor for further assistance.
• Follow up on requests to ensure satisfaction and timely resolution.

Requirements:

• Strong communication skills, both written and verbal.
• Previous experience in customer service or a similar role is preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong problem-solving skills with a keen attention to detail.
• Excellent organizational skills and ability to prioritize tasks.
• A positive, proactive attitude with a focus on customer satisfaction.
• Ability to work independently and as part of a team.
• Diploma or Degree in any Discipline
• Prefer to have experience handling customer inquiries via phone and email.

Others:
Working hours: Mon-Fri: 8.30am – 6.00pm

Salary: up to $15 per hr

Position: Customer Service Temporary Worker
Location: Woodlands Civic Centre
Duration: Till End Year (Dec 2026)

Reports To: Centre Manager / Supervisor

Interest applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Job Scope

• Attend to inbound and/or outbound customer calls professionally
• Handle customer enquiries, feedback, complaints, and requests promptly
• Provide accurate information on products, services, billing, or procedures
• Follow up on unresolved issues and ensure timely resolution
• Record and update customer interactions in the system accurately
• Escalate complex cases to relevant departments when necessary
• Meet service standards, response times, and KPIs
• Maintain professionalism and good customer relationships at all times
• Assist with administrative and documentation duties when required
• Support team operations and participate in training sessions

Requirements

• Good communication and interpersonal skills
• Customer-oriented with a positive attitude
• Able to handle difficult customers calmly and professionally
• Basic computer knowledge and typing skills
• Prior customer service or call centre experience preferred

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Kasey Kong

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Job Description: Customer Service & Administration Executive

Job Summary

The Customer Service & Administration Executive is responsible for providing excellent customer support and administrative assistance to ensure smooth daily operations within the service center. This role involves managing customer inquiries, coordinating service appointments, maintaining records, processing documentation, and supporting the service team in delivering exceptional customer satisfaction.

Key Responsibilities

• Welcome customers and visitors in a professional and friendly manner.
• Handle incoming calls, emails, and customer inquiries promptly and professionally.
• Schedule and coordinate vehicle service appointments with customers and workshop staff.
• Prepare and process service orders, quotations, invoices, and related documentation.
• Maintain accurate customer, vehicle, and service records in the company database.
• Follow up with customers regarding service status, completed repairs, and customer feedback.
• Resolve customer concerns and complaints efficiently while ensuring customer satisfaction.
• Support warranty claims processing and other service-related administrative tasks.
• Coordinate communication between customers, service advisors, technicians, and management.
• Assist with filing, data entry, report preparation, and general office administration.
• Maintain and update customer information and service history records.
• Ensure compliance with company policies, procedures, and customer service standards.
• Maintain the cleanliness, organisation, and overall presentation of the customer lounge and reception area to provide a comfortable and welcoming environment.
• Monitor and replenish lounge amenities, refreshments, and reading materials as needed.
• Conduct regular inspections of the customer waiting area and coordinate with housekeeping or relevant personnel to ensure cleanliness and maintenance standards are met.
• Support ad hoc administrative duties and projects as assigned by management.

Requirements

• Diploma, Certificate, or equivalent qualification in Business Administration, Customer Service, or a related field.
• Previous experience in customer service, administration, or the automotive industry is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Experience with CRM systems or dealership management software is an advantage.
• Ability to work independently and collaboratively in a fast-paced environment.
• Customer-oriented mindset with strong problem-solving skills.
• Professional appearance and positive attitude.

Key Competencies

• Customer Service Excellence
• Administrative Coordination
• Customer Relationship Management
• Communication Skills
• Time Management
• Attention to Detail
• Problem Solving
• Teamwork
• Record Management
• Organizational Skills
• Service Excellence and Customer Satisfaction Focused Approach

Location: Geylang
Duration: ASAP till 24th Sept 2026
Working Hours: 5.5 days office hours
Salary: $10/ hr

Job Scope:

• Attend to patient’s queries and help patient to navigate through our healthcare system.
• Provide special assistance such as wheelchair to patient as and when required.
• Observe and tag fall risk patients, issue facemask and measure temperature for patients with flu and fever.
• Promote and educate patient on the use of Self-Service Kiosk and mobile applications.
• Assist or perform height, weight and blood pressure measurement on patients when required.
• Assist patient with way-finding and general enquiries.
• Assist eligible-patient in completing medical questionnaire.

Job Requirements:

• Min. A level/ Diploma in any field
• Must be fully vaccination with MMR/ Tdap/ Varicella or Comfortable to take at own cost

If interested, please send updated resume via email  melissa@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

melissa@recruitexpress.com.sg

Responsibilities:

• Working with youth at and in risk e.g. youth who are youth offenders.
• Provide case management and appropriate level of care through risk assessment, care planning, and interventions to youths at risk and their families.
• Collaborate with schools and community stakeholders to implement a holistic intervention and supportive care plan for youths and families.
• Conduct and facilitate groupwork sessions according to the curriculum provided to youths.
• Plan and executive community-based programme.
• Contribute to work teams and projects in the Youth Department.

Requirements:

• Passionate in working with youths
• Candidate possesses minimum Degree/postgraduate certification in Psychology, Counselling or Sociology.
• Preferably trained in YLS/CMI (Youth Level of Service/ Case Management Inventory).
• Willing to work one night every fortnight and on some weekends to execute community-based programme.
• Have good interpersonal and administration skills
• Strong team player with excellent organisational skills
• Job position is on contractual basis

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As a Strata Management Customer Service Executive, you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients

What You Will Be Doing

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

What we’re looking for someone who’s

• Experienced in unit handover and defects management, with at least 2 years of relevant experience.
• Diploma-qualified or holds an equivalent certification.
• Able to work under pressure and manage tight deadlines.
• Detail-oriented and organized, capable of juggling multiple tasks.
• A strong communicator with a customer-focused, able to navigate complex situations with ease.
• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Job scope

• Welcome customers enquiring about mobile issues
• Basic technical troubleshoot for the handphone and explain it to customers
• Attend to service customer enquiries promptly and politely
• Ensure data entry of keying of customer’s details and mobile details with accuracy
• Cooperate closely with technician especially for the handover of mobile handset and customer info

Requirements

• Minimum 1- 2 years of customer service experience
• Able to commit at least 3 to 4 days per week (weekdays)
• Good in interpersonal communication and love to interact with customers

Up to $3000

Based in Airport T3

Responsibilities

• Provide exceptional customer service by responding to enquiries, feedback, complaints or compliments via our generic email or Changi airport Group feedback portals, answering questions, and resolving customer’s issues in a timely and professional manner.

• Develop a deep understanding of our products and services to provide personalized recommendations and solutions to customers.

• Utilize active listening skills to understand customer needs and preferences, and respond accordingly.

• Collaborate with colleagues and stakeholders to achieve customer satisfaction targets.

• Participate in training and development programs to continuously improve customer service skills and product knowledge.

• Analyze customer feedback and provide insights to improve customer experience.

• Develop and maintain a loyal customer base through personalized interactions and excellent service.

• Steering and manage Customer’s experience both on line and off line.

• Provide support for end-to-end customer journey including on-site, on-line, social media experience and delivery etc.

• Provide and upkeep service recovery protocol.

• Any other ad-hoc assignment as assigned by the Superiors

Requirements

• Diploma or Degree in relevant business related discipline
• At least 1 years’ experience in similar role

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.