Total 107 security analyst job vacancies in Customer Service category

- Provide excellent front-line support to clients by attending to enquiries at the counter and via phone/email.

- Manage and respond to incoming emails in a timely and professional manner.

- Review and process retail and corporate account opening applications (both manual and digital).

- Assess and handle account update requests, dormant account reactivations, and account closures.

- Conduct thorough KYC/AML screening and due diligence for new client onboarding.

- Process client requests including share transfers and other related services.

- Perform ad-hoc duties as assigned by the Team Lead or Head of Client Services.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

About Our Client

Our client is a well-established organization with a strong operational presence, focused on delivering reliable and efficient IT services to support business operations. They are currently looking for a dedicated IT Support Specialist to join their team.

Key Responsibilities

• Provide first-level technical support to end users on hardware, software, and system-related issues
• Log, track, and resolve incidents, service requests, and change tickets in accordance with Service Level Agreements (SLAs)
• Escalate complex issues to relevant teams while ensuring timely follow-up and closure
• Maintain accurate documentation of issues and resolutions within ticketing systems
• Support continuous service improvement initiatives to enhance user experience
• Analyse problems, identify interdependencies, and contribute to effective solutions
• Participate in on-call standby duties (including nights, weekends, and public holidays, on a rotation basis)

Requirements

• Diploma in IT or related field from a recognized polytechnic
• Prior experience in technical support / helpdesk / service desk environments
• Familiarity with ticketing systems (e.g., ServiceNow, Jira, etc.)
• Basic exposure to Salesforce administration will be an advantage
• Strong interpersonal and communication skills with a customer-centric mindset
• A team player who is adaptable and able to work independently when required
• Resourceful, proactive, and able to thrive in a fast-paced environment
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956