Account Management Executive
Full-time
Junior Executive
Kuala Lumpur, Federal Territory of...
2 weeks ago
Job DescriptionClient Relationship Management: Serve as the main point of contact for clients, especially Tier 1/Corporate accounts, ensuring timely communication on campaign status and plans.Performance Tracking & Reporting:...
Job Description
- Client Relationship Management: Serve as the main point of contact for clients, especially Tier 1/Corporate accounts, ensuring timely communication on campaign status and plans.
- Performance Tracking & Reporting: Monitor, report, and review campaign progress, providing detailed weekly/monthly updates to management and recurring reports to customers.
- Renewal & Contract Management: Proactively engage with existing consumers to discuss renewal opportunities and manage new contract agreements.
- Sales Lead Verification: Conduct cold/warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook/Company Websites) before internal distribution, ensuring accuracy of information.
- Client Onboarding Support: Execute onboarding for new consumers, handling inquiries and assisting overseas clients by coordinating with internal teams.
- Data Management: Accurately record and maintain all campaign and communication status data.
- Language Skills (Compulsory): Excellent command of Cantonese and Mandarin to liaise with overseas consumers (Hong Kong, China). Proficiency in English is also required.
- Software Proficiency: Knowledge in all Microsoft Office applications, especially PowerPoint and Excel.
- Communication & People Skills: Excellent communication skills for internal and external liaison, with the ability to provide clear goals and guidance to various stakeholders.
- Education: Degree/Diploma in a business-related field.
- Industry Experience: Experience in Real estate and/or Website/listing portal account management.
- Technical Skills: Experience with Salesforce and Tableau.
- Additional Experience: Project Management experience and interest in AI.
Apply Link: https://jobs.persolmalaysia.com/detail/38636?apply_id=38636&utm_source=jobstore&utm_medium=sponsored
Contact Email: Joey.Leong@persolapac.com
Perks & Benefits
- Personal leave
- Open culture
- Personal development opportunities
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.