Total 107 front end developer job vacancies in Customer Service category

Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to Serviced Suites requirement.

Primary Responsibilities:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
• To develop and maintain close business contact with the in-house guests to provide a positive impression.
• Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
• Ensure timely reply to any guest enquiries via websites and email enquiry
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay oT ensure all guests data are updated in PMS system.
• To be well equipped with Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Work closely with the team & other departments to ensure all information are shared promptly.
• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
• Performs Cashier-related function such as posting charges to guest as well as ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options. He/she must be knowledgeable to present pricing options/alternatives ti meet guests’ request.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To prepare welcome folders and relevant materials for LSG guests and before the arrival.
• Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To ensure all vouchers, such as rebate, paid out’s, voided etc for the AGRM/OM has proper authorisation before submission to Finance department.
• To perform other duties assigned by the Management from time to time.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

Position summary statement:

Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to Serviced Suites requirement.

Primary Responsibilities:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
• To develop and maintain close business contact with the in-house guests to provide a positive impression.
• Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
• Ensure timely reply to any guest enquiries via websites and email enquiry
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay oT ensure all guests data are updated in PMS system.
• To be well equipped with Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Work closely with the team & other departments to ensure all information are shared promptly.
• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
• Performs Cashier-related function such as posting charges to guest as well as ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options. He/she must be knowledgeable to present pricing options/alternatives ti meet guests’ request.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To prepare welcome folders and relevant materials for LSG guests and before the arrival.
• Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To ensure all vouchers, such as rebate, paid out’s, voided etc for the AGRM/OM has proper authorisation before submission to Finance department.
• To perform other duties assigned by the Management from time to time.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

Job Title: IT Support Executive / Desktop Support Engineer
Employment Type: Full-time - Work from Office

Job Description:
We are looking for an IT Support Executive to provide technical support to end users and ensure smooth operation of IT systems.

Responsibilities:

• Provide end-user support and troubleshoot hardware and software issues

• Install and configure desktops, laptops, and IT equipment

• Perform system monitoring, backups, and maintenance

• Manage user accounts and access rights

• Maintain IT inventory and documentation

• Liaise with vendors for IT support

Requirements:

• Diploma or Certificate in IT, Computer Science, or related field

• Experience in desktop or technical support is an advantage

• Basic knowledge of hardware and software troubleshooting

• Good communication and interpersonal skills

• Able to work independently and multitask

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Position summary statement:

Guest Service Team Leader (GSTL) assist the Manager in leading the team of front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. GSTL must be a friendly, approachable individual and possess excellent communication and problem-solving skills. He/she is responsible for increasing overall guests stay experience. He/she is portray as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.

Responsible in meeting guest needs and exceed guest expectations. Addressing and rectifying guest concerns and complaints, and perform office duties such as associate work schedules, monthly reports, and coordinates with other departments.

A competent working knowledge of the property management systems (PMS) and Standard operating process are required. GSTL is responsible of mentoring and coaching junior associates.

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures. Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Services Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests. Coordinates and communicates with relevant departments to ensure all preference and special request are met.
• To assist the Manager in providing direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Always present in the guest area during high traffic times to assist the front office employees and to ensure smooth operations. To handle guest complaints and feedback, and action on necessary steps for service recovery. Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact. Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by the end of the shift. Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Assist the Manager in training the team to the highest possible standard. Ensures that training is provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant/ Manager of Front Office.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Performing other office duties such as associate work schedules and timesheets and other monthly reports as required.

Other Responsibilities:

• Ensure that all Key Policies of are enforced and adhered to.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook.
• To perform other duties assigned by the Management from time to time.
• Attend Workplace Safety and Health meeting as deemed suitable by the management

We are seeking a friendly, organized, and highly motivated Clinic Receptionist to be the first point of contact for our valued patients. You will play a crucial role in ensuring the smooth and efficient operation of our clinic, providing administrative support, and creating a welcoming atmosphere that reflects our commitment to patient care.

Key Responsibilities:

• Welcome Patients: Be the friendly first point of contact for everyone who comes into the clinic.
• Manage Appointments: Handle scheduling, rescheduling, and confirming appointments.
• Handle Enquiries: Answer patient questions about our services, appointments, and general clinic information.
• Patient Admin: Assist patients with registration, keep their records up-to-date, and manage payments.
• Keep Things Running: Ensure the reception area is tidy and welcoming, manage clinic supplies, and help with daily admin tasks like filing or scanning.
• Support the Team: Work closely with our physiotherapists to help coordinate patient flow and communication.

Working Hours: 9:00 am – 6:00 pm, Monday to Friday, and 9:00 am – 3:00 pm on alternate Saturdays.

Requirements and Qualifications:

• Experience: Previous relevant experience is preferred.
• Positive Attitude: A genuinely warm, friendly, and positive outlook. We're looking for someone who brings a good vibe to our patients and team!
• Education: Minimum GCE 'O' Level / 'N' Level, ITE Certificate, or equivalent.

How to Apply:

We thank all applicants for their interest, however, only shortlisted candidates will be contacted.

Job Description

• Industry/ Organization Type: Medical Aesthetic/ Skincare
• Position Title: Front Desk Customer Service Officer
• Working Location: Orchard/ Novena (near MRT)
• Working Hours: 5.5 Days, Mon – Fri (10am – 8pm), Sat (10am – 5pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle incoming calls and enquiries, provide accurate information to patients in a friendly and professional manner.
• Manage patient registration, update personal details, and maintain proper filing/ records.
• Scheduling of patient appointments.
• Perform cashiering duties, process payments, and issue receipts accurately.
• Support dispensary operations by preparing/ dispensing clinic products and medications.
• Maintain inventory by sorting, counting, replenishing stock, and ensuring the dispensary area remains clean and organized.
• Assist with purchase orders and delivery orders, including receiving items and supporting stock take activities.

APPLY NOW!!!

• Minimum GCE O-Level.
• Prior experience in a clinic, receptionist, cashier, or similar customer-facing role preferred.
• Good interpersonal and communication skills.
• Able to multitask, work independently and as part of a team, and perform well in a fast-paced environment.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81949 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Time and Work Location - 9.30am to 7pm at Depot Road

To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies.

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

1. Receive and welcome the visitors with a polite and cheerful disposition
2. Register and enroll visitors facial recognition efficiently and accurately
3. Provide efficient queue management and crowd control where needed
4. Protect and maintain accurate and updated visitor records according to PDPA requirements
5. Key management including issue, return and accounting for all keys on a daily basis
6. Able to multitask and to work fast
7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
8. Monitor attendance and prepare report as needed.
9. Comply and adhere to SOPs, policies, guidelines and processes
10. Flexibility to change roster should there be a need to.
11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
12. To participate in digitisation exercises, organising files and documents as necessary.

• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

Job Description: 

• Greet guests at the front desk
• Handle registration and billing transactions
• Arrange and organise consultation appointments including scheduling of appointments and calling patients to remind them of appointments
• Receiving of phone calls and replying of emails
• General administrative and housekeeping duties within the branch
• Any other duties as assigned by the Management

Job Specification:

• Enjoys meeting and interacting with people from all walks of life
• Strong communication and interpersonal skills
• Willing to work retail hours 
• Knowledge of basic computer skills
• No experience required as training will be provided
• Full-time
• Locations: Island-wide available

Interested candidate please WhatsApp or send a copy of your resume to 88313478. Thank you.

Job Description

• Industry/ Organization Type: Medical Aesthetic Clinic
• Position Title: Front Office/ Customer Service Officer
• Working Location: Orchard
• Working Hours: 5 Days per week (10am – 8pm) – Sunday closed
• Salary Package: Basic Salary + Incentives + AWS + VB
• Duration: Permanent

Key Responsibilities

• Build relationships with walk-in and returning customers by understanding their preferences and offering tailored recommendations.
• Promote suitable treatments, products, and packages to drive upselling, cross-selling, and long-term customer retention.
• Respond to customer enquiries, confirm appointments and follow up for future bookings or purchases.
• Support outlet operations by assisting with daily transactions, maintaining a clean and inviting environment.
• Stay informed on product and treatment offerings to provide persuasive suggestions.
• Handle cashiering duties, including petty cash management and daily reconciliation, with accuracy and accountability.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum GCE N-Level.
• At least 1 year of relevant experience, preferably in a beauty, wellness, or healthcare environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79074 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Provide effective support to the team to enable them to provide effective and efficient services.

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.

• Perform calling of First Visit patient for attendance confirmation for several divisions
• Assist patient to reschedule appointment if required.
• Assist doctor in post triage cases appointment booking and update patients
• Performing checking of First Visit appointment wait time
• Assist Clinic in booking of urgent consultation appointment
• Support our department of medicine private clinics appointment booking and patient care coordination requirements.

Requirements

• Min Diploma in Nursing / any science courses
• No exp needed, training provided

Mon to Fri office hours
$12 / hour
healthcare industry

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Company Overview

TAEKWONDONOMICS PTE. LTD. is Singapore’s leading Taekwondo school, led by world-class and national athletes, trusted and highly recommended by Asian parents.

Job Summary

Support daily retail operations by managing customer service, handling payments, responding to enquiries, and covering front desk duties in a fast-paced environment, especially during weekends.

Responsibilities

• Manage customer service interactions to provide clear and helpful responses to in-person enquiries
• Process incoming and outgoing payments accurately to ensure smooth transactions
• Plan and execute daily operational tasks to maintain efficient retail workflow
• Cover front desk duties including answering phone calls and performing assigned ad-hoc tasks
• Adapt to fast-paced retail environments, especially during busy weekend hours
• Work across multiple Singapore locations as required to support operations

Other Information

• Retail hours include weekends; weekdays start from 2pm, weekends from 9am
• Two off days during weekdays; OFF on public holidays
• Lunch provided during weekends (Saturday & Sunday)

Job Summary

Provide friendly, accurate front office service by greeting guests, managing check-in/check-out efficiently, assisting with enquiries, and maintaining cash accuracy to ensure a smooth guest experience.

Responsibilities

• Greet visitors and guests warmly to ensure smooth and timely check-in and check-out processes
• Deliver clear, accurate information about hotel room categories, rates, and services to support front office operations
• Respond proactively to guest enquiries and follow up promptly on guest requests to enhance their stay experience
• Manage and maintain an accurate cash float for front office transactions
• Perform any other ad-hoc duties as assigned to support hotel operations

Preferred competencies and qualifications

• Demonstrate passion for delivering excellent customer service
• Communicate fluently in English to interact effectively with guests and team members
• Work independently and collaborate well within a team environment
• Flexibly work on weekends, public holidays, day shifts, and night shifts as required

Company Overview

Hua Cheng Education Centre (Bedok) Pte Ltd is located in Singapore at Heartbeat@Bedok, providing educational services and coordinating classes for students in a supportive learning environment.

Job Summary

Support daily centre operations by managing customer service, coordinating classes, handling enquiries, resolving feedback, liaising with teachers and parents, and maintaining administrative records.

Responsibilities

• Coordinate and facilitate classes to ensure smooth centre operations
• Manage walk-in and telephone enquiries to provide timely and accurate information
• Deliver course consultations to prospective customers to support enrolment decisions
• Resolve customer feedback and complaints to maintain satisfaction and trust
• Liaise with customers and teachers to communicate parents’ feedback and students’ progress effectively
• Perform administrative duties including daily collections and preparation of class materials
• Enter and maintain accurate data in the Student Management System for efficient record-keeping
• Process new student enrolments to support centre growth and student intake

Preferred competencies and qualifications

• At least 1 to 2 years of relevant work experience in customer service or education administration
• Required to be able to speak Chinese
• Ability to plan effectively and manage multiple tasks to meet operational needs
• Strong interpersonal skills to build positive relationships with customers, teachers, and colleagues
• Proficiency in both English and Chinese to communicate with diverse customers and staff
• Willingness to work according to the centre’s operating hours