Total 933 firmware engineer job vacancies in Customer Service category

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary
Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world. The Field Service Engineer (FSE) is responsible for providing highly visible onsite and remote technical support within their assigned regions for ROSA® Surgical Devices. This role is responsible for handling, maintaining, installing and providing support for ROSA as well acting as a key player in complaint investigations, including troubleshooting with on-site Zimmer Biomet representatives in the operating room. The FSE plays a critical role in ensuring the servicing of the ROSA Surgical Device throughout its lifecycle.

Principal Duties & Responsibilities

• Perform ROSA system installations, along with troubleshooting and repair
• Schedule and conduct Preventative Maintenance (PM) and Corrective Maintenance (CM) at customer sites as required
• Assess technical problems and find a solution or determine how to elevate questions appropriately in high pressure situations
• Act as a liaison between Zimmer Biomet and customers on communications regarding quality and performance of products
• Demonstrate and utilize critical thinking in assessment of performance and risks associated with installed medical devices
• Respond to customer inquiries and maintain professional communication
• Provide product feedback and improvements to R&D
• Support product trade shows and lab trainings as needed
• Manage and maintain stock of inventory, company equipment, and documents that are necessary for servicing related activities
• Provide on-site support for product demonstrations and educational initiatives to build local and regional market awareness
• Manage and maintain stock of inventory, company equipment and documents that are necessary for servicing related activities

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of this job description. Other tasks and projects may be required as may arise from time to time.

Expected Areas of Competence

• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, provide clear and effective communications, and maintain professional appearances
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner
• Follow all internal communication and documentation policies
• Independently work without specific direction on daily activities
• Proficiently determine one’s own schedule based on business needs
• Apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered
• Regularly collaborate with others in suggesting valuable solutions as an active contributor
• Must demonstrate mutual respect, ongoing communication, and a positive outlook with both internal team members and customers

Education/Experience Requirements

• Diploma or B.Sc, BEng. in Engineering or relevant Science
• 2-4 years of experience in field support, engineering, or other customer-facing function preferably with a medical device company
• Experience in working in high pressure time sensitive environment

Preferred

• Prior experience with robotics
• Project management skills
• Experience working in an operating room environment
• Valid driver’s license and good driving record

Job Description

• Industry/ Organization Type: Marine & Shipbuilding / Marine Services
• Position Title: Marine Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Monday-Friday, 8AM – 5PM)
• Salary Package: Basic Salary + Variable Bonus + Medical and Dental Benefits
• Duration: Permanent

Key Responsibilities

• Deliver prompt and effective technical support for assigned projects.
• Carry out onboard servicing, fault diagnosis, and repair of main engines.
• Support the installation, testing, and commissioning of machinery and equipment when required.
• Perform technical inspections and clearly communicate findings and issues to customers.
• Accompany the sales team on customer visits when necessary (around once per week).
• Assist the Supervisor and/or Project Leader throughout all stages of project execution.
• Progress to handling customer inquiries independently after one year, subject to performance.
• Any ad hoc duties as assigned.

APPLY NOW!!!

• Diploma in Mechanical / Mechatronic Engineering or any other related field
• Minimum 2 years of experience in marine industry, preferably on 2 stroke main engine / 4 stroke generator (Everllence or WinGD)
• Proven knowledge and hands-on experience with marine diesel engines
• Preferably with Class 3 driving license
• Ability to travel overseas on short notice
• Proficient in Microsoft Office applications (Excel, Word, etc.)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82278 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Position: Mechanical Service Engineer (Marine Diesel Engines) - ALL WELCOME

• Location: Jurong East (Bus nearby)

• Working hours: 8 am - 5 pm (Monday - Friday)

• Salary (commensurate with experience): Up to $4,000 + 15 days Annual Leave + 14 days Medical Leave + $400/ year Medical Benefit

• Duration: Permanent

• Industry: Building & Repairing of Ocean Vessels

Main Responsibilities:

• Provide timely technical support for assigned projects

• Perform onboard maintenance, troubleshooting, and repair of marine diesel engines

• Assist with installation, testing, and commissioning of engines and equipment

• Conduct inspections and explain technical findings to customers

• Support project execution under the Supervisor / Project Leader

• Join customer visits with the sales team when required

• Handle customer technical inquiries independently based on performance

Requirements:

• Diploma in Mechanical / Mechatronic Engineering or related field

• Minimum 2 years’ experience in the marine industry

• Hands-on experience with 2-stroke main engines or 4-stroke generators (Everllence or WinGD experience preferred)

• Class 3 driving license

• Willingness to travel overseas on short notice

• Proficient in Microsoft Office (Excel, Word, etc.)

Email to: abby.pang@searchpersonnel.com.sg for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description & Requirements

We are a Japanese MNC with subsidiary offices located across Asia and we are looking for potential candidates to join our company. All hired candidates are required to perform the below tasks on a daily basis:

• Perform / give instruction on abatement system (scrubber) PM service, activate charcoal & catalyst replacement on site.
• Provide CM & troubleshooting on site.
• Perform equipment installation, onsite refurbishment and retrofit task.
• Develop high technical competency on company, equipment servicing and troubleshooting.
• Monitor field service works comply with company/customer site policies & procedures.
• To report all issues pertaining to customer claim reports.
• Prepare daily and monthly reports for management.
• Provide service reports on assigned task.
• Ensure and comply with healthy and safe work procedure.

Requirements:

• Higher Nitec certificate preferably in electrical, mechanical or technical background is preferred.
• Good command of written & spoken English & Chinese.
• Minimum 1 year of related experience in maintaining machine operation.
• Responsible, independent with excellent customer service skill.
• Possessing general knowledge: understand the basic unit system, mechanical system and, chemical term language.
• Having knowledge of machinery code, standard, and rule is preferred.

Remuneration:
Basic

Transport Allowance

Attendance Allowance

Phone Allowance

Working Hours:

Mon – Fri 8.30am to 5.30pm

Benefits:

• AWS
• Variable bonuses
• Quarterly Sales Part Incentive (After 6 months confirmation)
• Yearly Medical Encashment
• Yearly Increment

What is expected for the job

• Experience with Teradata FSLDM and data mapping
• Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies
• Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)
• Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage
• and with good experience in application support specially in banking/financial services industry,

Job Description

• Industry/ Organization Type: Marine & Shipbuilding / Marine Services
• Position Title: Marine Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Monday-Friday, 8AM – 5PM)
• Salary Package: Basic Salary + Variable Bonus + Medical and Dental Benefits
• Duration: Permanent

Key Responsibilities

• Deliver prompt and effective technical support for assigned projects.
• Carry out onboard servicing, fault diagnosis, and repair of main engines.
• Support the installation, testing, and commissioning of machinery and equipment when required.
• Perform technical inspections and clearly communicate findings and issues to customers.
• Accompany the sales team on customer visits when necessary (around once per week).
• Assist the Supervisor and/or Project Leader throughout all stages of project execution.
• Progress to handling customer inquiries independently after one year, subject to performance.
• Any ad hoc duties as assigned.

APPLY NOW!!!

• Diploma in Mechanical / Mechatronic Engineering or any other related field
• Minimum 2 years of experience in marine industry, preferably on 2 stroke main engine / 4 stroke generator (Everllence or WinGD)
• Proven knowledge and hands-on experience with marine diesel engines
• Preferably with Class 3 driving license
• Ability to travel overseas on short notice
• Proficient in Microsoft Office applications (Excel, Word, etc.)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82278 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

Recruiting for : Engineer. Location of work: North of Singapore

Job Description:

• Perform preventive and corrective maintenance services for Semiconductor systems
• Assist / perform root cause analysis during system failure
• Perform Startup of tool and commissioning
• Prepare documentation / report of work carried out
• Overseas / Local Training will be provided

Job Requirement:

• Singaporean and Permanent Resident Only
• Diploma and above
• Normal Shift hours
• Work in cleanroom environment
• Must be able to work in cleanroom environment in full cleanroom gown
• Able to perform hands-on work
• Proficient in English
• Immediate vacancy
• Good and positive working attitude
• Potential Training to France and Japan

Interested candidates who meet the above requirements are invited to apply.

Kindly state following information in your resume.

• education back ground
• date of availability/notice

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

• To attend weekly meeting and presentation 
• To write technical report 
• To handle specific jigs during service jobs 
• Assist senior colleagues to perform higher-level job like robot teaching & sub-units 
• To perform 24x7 standby duties based on roster 
• To perform ad-hoc shift work when needed when required
• To perform ad-hoc delivery work 

Requirements:

• Higher Nitec/Diploma in Electronics/Electrical /Microelectronics Engineering
• Cleanroom working experience preferable but not a must 
• Machine setup/installation/modification/servicing/trouble shooting/repair 
• Willing to travel occasionally 
• Able to work irregular hours when required 

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.
EA License | 18C9251 WGT Group
Registration No | R22111484

Field Service Engineer (Semiconductor Equipment)

Location: Johor Bahru/ Singapore

Field: Electrical/ Electronic (Engineering)

Employment type: Full Time

Salary: $2,800 – $4,000 per month

We are looking for Field Service/ Senior Field Service Engineer to join our dynamic team to provide after-sales and maintenance service support to our valued customer. This is a vendor-based role working on-site at customer fabs in Singapore, supporting advanced semiconductor manufacturing tools.

Job Description & Key Responsibilities:

• Perform on-site installation, setup, and commissioning of semiconductor manufacturing tool at customer’s sites.
• Execute equipment hook-up, alignment, calibration and system checks according to specifications.
• Work closely with customer Equipment, Process, and Facilities teams to ensure smooth installation and tool readiness.
• Support tool qualification, acceptance testing (SAT/FAT), and handover to customer operations teams.
• Troubleshoot equipment (mechanical, electrical, vacuum, pneumatic, and control-related issues) and perform periodic maintenance.
• Provide technical support during tool start-up, upgrades, and retrofits.
• Provide operation and maintenance training to customer.
• Document installation activities, service reports, and issue resolutions accurately.
• Work closely with colleagues across departments to ensure a positive and cooperative working environment.
• Communicate with equipment principals (manufacturers/suppliers) professionally and effectively to ensure timely technical support and resolution
• Oversea and on job training will be provided.

Requirements

• Diploma or Degree in Electrical/ Electronics, Mechanical or Mechatronics or related Engineering
• Basic understanding of electrical systems, PLCs, sensors, motors, pneumatics, and vacuum systems.
• Ability to read and interpret technical drawings, schematics, and equipment manuals.
• Experience in semiconductor manufacturing and inspection tools (Chip sorter/ die bonder/ curing oven) will be added advantage.
• Preferably with a minimum of 3 years’ experience in semiconductor manufacturing equipment servicing.
• Good communication skills and a customer-oriented mindset.
• Candidates with Singapore PR holder are welcome to apply.
• Required language(s): English, Mandarin and Bahasa Malaysia. Knowledge of writing in Mandarin will be an added advantage.
• Possesses own transport and willing travel to customer site

What we offer

• Competitive remuneration package with performance-based bonuses
• Opportunities for professional development and career advancement
• Comprehensive employee benefits
• Supportive and collaborative work environment
• Work-life balance initiatives, such as flexible working arrangements

About us

Symphony Innovation is a leading provider of engineering solutions and services in the Electrical/Electronic Engineering industry. With a strong presence in Malaysia and Singapore, we pride ourselves on delivering innovative and reliable solutions to our clients. Our core values of excellence, innovation, and customer-centricity drive us to continuously push the boundaries of what's possible.

What You’ll Do

• Install, commission & troubleshoot steam systems (boilers, valves, piping)

• Perform maintenance & ensure optimal system performance

• Provide technical support and solutions to clients

• Support project execution and site coordination

What We’re Looking For

• Diploma/Degree in Mechanical Engineering or related field

• 2–5 years’ experience in steam systems

• Strong troubleshooting and hands-on technical skills

• Able to read drawings (P&ID, schematics)

• Independent, proactive, and client-focused

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref68@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg 

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: John Angeline

EA Personnel Reg No: R1544851

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Install, calibrate, and commission Particle Size Analyzers, XRF instruments, and Spectroscopy devices at customer sites.
• Perform preventive maintenance on analytical and scientific equipment to ensure reliability and accurate results.
• Troubleshoot, diagnose, and repair any equipment faults or performance issues promptly.
• Ensure all work complies with industry standards and quality procedures.

Requirements:

• Degree in Engineering
• At least 2 years of experience in servicing semiconductor instruments.
• Strong knowledge of laboratory analytical techniques, including spectroscopy, XRF, and particle size analysis.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Perform on-site start-up, installation, commissioning, and preventive maintenance of semiconductor equipment at customer locations
• Diagnose and troubleshoot equipment issues to minimize downtime and ensure optimal system performance
• Implement continuous improvement initiatives to enhance machine reliability, efficiency, and productivity
• Adhere to established work schedules, standard operating procedures, and documentation requirements; maintain accurate service records and reports
• Provide technical training and support to customers’ engineers and technicians to ensure proper equipment operation and maintenance
• Carry out additional duties as assigned by management to support business objectives and operational needs

Requirements:

• Min Nitec/Diploma in Mechanical Engineering or a related engineering discipline
• Strong technical aptitude with excellent analytical and problem-solving skills
• Customer-oriented mindset with effective communication and interpersonal abilities
• Responsible, proactive, and a strong team player with a positive attitude
• Demonstrates initiative, commitment, and reliability in completing assigned tasks
• Willing to travel overseas for work assignments, training, and technical support

Interested applicants, please click on “Apply Now” or submit your resume to ref68@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: John Angeline

EA Personnel Reg No: R1544851

Job Description

• Provide product technical support to customer.

• Communicate with Customer, Head Office, Agent and relevant parties for products supports.

• Support CMP and other equipment.

• Support Ozone Water Generator and other products

Job Requirement

• Minimum 3 years’ experience in engineering, technical support, Field Service role of Semiconductor Industry Equipment.

• Able to work independently, and in collaboration with other team members.

• Positive attitude, willing to learn, can work under stress, good analytical and problem-solving skills.

• Able to perform standby duties

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981