Total 957 firmware engineer job vacancies in Customer Service category

Product area

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Job description

As a Customer Engineer in the technical sales team, you will be supporting the enterprise segment. You will equip companies with Google tools to make technology at work more simple, secure and shareable. You will inspire leading companies and government agencies to work smarter with cloud or web first strategies through Chrome Enterprise and take advantage of advanced enterprise capabilities for administrative controls.

Qualifications

Job responsibilities

• Act as the primary platforms and devices enterprise solutions technical lead on key accounts. Bring together cross-functional agreement team members to design and execute comprehensive technical sales strategies and opportunity technical win plans.
• Work with the sales team to guide and accelerate the transition of leading companies, partners and government agencies to Chrome Enterprise, which encompasses Chrome Enterprise Premium, Chrome Operating System (OS), and their collective management tools.
• Identify key customer technical objections and develop the strategy to resolve technical impediments.
• Provide proactive consultation and strategic guidance for utilizing scalable enablement and funding programs to accelerate proof-of-concepts and pilots.
• Own the technical sales motion to accelerate new bookings, upsells, and expansions across the core enterprise portfolio (Chrome Enterprise Premium, ChromeOS, Cameyo, Pixel/AE, etc.).

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
  
• 10 years of experience in a customer-facing or technical project management role.
• 5 years of experience working with enterprise operating systems including Chrome.
• Ability to communicate in English and Mandarin fluently in order to communicate in this customer-facing role.
  

Preferred qualifications

• Experience in the following areas of IT infrastructure: networking (e.g., VPN, Wireless, protocols), identity management (e.g., SSO, SAML, ActiveDirectory), and security (e.g., VPN, firewalls).
• Experience with application delivery including: web application and integration (e.g., HTML5, JavaScript, CSS), VDI solutions (e.g., Citrix, VMWare, RDP), and mobile apps.
• Experience with managed endpoint devices (e.g., PC or mobile), and the growing ecosystem of browser-based applications and collaboration tools.
  
• Deep knowledge of Google Cloud Platform or Google Workspace solutions.

Service Engineer – Gangway

Key Responsibilities

• Travel internationally and offshore to troubleshoot, maintain, and repair advanced marine and offshore equipment
• Carry out installation, commissioning, testing, and acceptance activities at customer sites and onboard vessels
• Provide technical support and fault diagnosis remotely, delivering practical and customer focused solutions
• Conduct inspections, maintenance, and system performance assessments to ensure operational reliability
• Support product testing, validation, and continuous improvement initiatives
• Deliver technical training to vessel crews and customer personnel on equipment operation, maintenance, and safety procedures
• Prepare service reports, technical documentation, and recommendations following site visits
• Work independently in the field while collaborating closely with engineering and support teams
• Expect approximately 60% international travel and offshore assignments throughout the year

Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Maritime Engineering, or a related discipline
• Ability and willingness to work offshore and travel extensively worldwide
• Willingness to be based outside of Singapore
• Experience on maintenance or troubleshooting of motorised/ hydraulic access gangways is a MUST (At least 5 years)
• Experience or exposure to electrical systems, instrumentation, and control systems
• Knowledge of hydraulic systems would be advantageous
• Experience with PLC systems and software would be an advantage
• Strong troubleshooting and analytical skills with the ability to resolve complex technical issues
• Hands on approach with a proactive attitude
• Ability to work effectively both independently and within a team environment
• Strong communication skills and professional customer interaction
• Good command of spoken and written English
• Capable of working autonomously in remote locations and across different time zones

What's on Offer

• Opportunity to work with advanced offshore and marine equipment on global projects
• Extensive international travel and offshore exposure
• Structured training and ongoing professional development
• Career progression opportunities within a growing international organisation
• Dynamic and technically challenging work environment
• Exposure to cutting edge technologies supporting the offshore energy and maritime sectors

Our client is a MNC, one of the leading players in the automation machinery sector. Due to business needs, they are now recruiting a Service Engineer to be part of their Customer Service team for ongoing transformation projects. They are located in the east - easily accessible.

The Service Engineer's responsible is:

• Provide after-sales service and technical support for automated equipment and systems.
• Troubleshoot and resolve mechanical issues both on-site and remotely to ensure smooth machine operations.
• Assist with machine improvement works, upgrades, and modification projects based on customer requirements.
• Ensure equipment performance, product quality, and process reliability meet company standards.
• Offer technical guidance and support to customers and internal stakeholders on project-related matters.
• Coordinate closely with internal teams and external vendors to support service activities.
• Handle additional tasks and responsibilities as assigned.

Job Requirements:

• Min ITE in Mechanical Engineering related discipline
• Min 3 years of service engineer experience in automation industry.
• Comfortable to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Position: Service Engineer/ Service Technician (Job ID: 20262)

• Tai Seng

• Basic + AWS + VB
  

Job Description:

• Coordinate with local / overseas dealers / customers; in the installation, technical and service requirement (Countries in South East Asia)

• Coordinate with dealers / customers; in issues of product complaint / feedback

• Support onsite / remotely to dealers / customers; in regard to IT related installation, technical and services

• Be responsible for spare parts inventory management

• Be responsible for providing technical training to dealers / customers

• Other duties as assigned in accordance with business demands

• Specialized in Engineering – Electrical / Mechanical / IT or equivalent
  

Job Requirements:

• Possess at least a ITE Certification / Diploma in Engineering Discipline

• Good IT and computer knowledge preferred

• Relevant working experience will be advantageous

• Excellent interpersonal / communication skills to interact / explain to doctors / specialists

• Analytical mind and ability to troubleshoot problems

• Must be able to work independently and able to multi-task

• Class 3 Driving License (an advantage)
  

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Thank you for your cooperation.

Tan Katrina Therese Yap

EA Registration No: R25128964
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
URL: www.pasona.com.sg

EA License No:90C4069

Job Responsibilities:

• Carrying out maintenance, service and repair of all mechanical equipment (Diesel Engines, pumps, gearboxes, couplings, alternators, turbochargers, etc) on board all vessels as assigned by Workshop Manager

• Troubleshooting all the Mechanical equipment on board vessels

• Planning and executing the repair job in the most cost effective method

• Ensure adequate maintenance of tools, equipment and cleanliness in the workshop

• Attending to vessels Dry-dock as assigned by workshop Manager

• Carrying out any Retrofit job for new equipment installation on board vessels

• Any other duties as assigned by workshop manager and Management

Job Requirements:

We are looking for a person with Integrity, Commitment and Competency.

• Diploma in Mechanical Engineering / Marine Engineering / COC class III (Engine) from a recognized institution with 5 or more years of experiences in relevant engineering

• Able to read drawings and write service reports using PC or tablet

• A Hands-on person who like to work on site, on ship and in workshop

• Willing to sail on board vessels as riding Mechanical Engineer when required

• Willing to travel overseas when assigned

• Good working attitude and team player

• Able to work under pressure and tight schedule

• Good Experience working on high speed and medium speed diesel engine such as Cummins, Daihatsu, Hanshin, Akasaka, Caterpillar, Yanmar and others

• Only Singaporeans will be considered

Job Description

Job Scope For Engine Technician

Engine technician, maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of machines, engines and mechanical systems with the instructions from supervisor. Engine technician must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Familiarity with parts and components of engines, gearbox and machinery as well as the tools to fix them.
• (knowledge on 2 stroke and 4 stroke engine)
• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide great customer service
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately
• Accomplish organization mission by completing related results as needed
• A positive “can do” attitude to achieve company’s goals.

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• Able to work well in a team with good interpersonal skills.
• Works under moderate supervision.
• On job training will be provided.
• For candidate who have a higher experience will be considered to a senior role.
• Salary will commensurate according to experience & qualifications.

Additional Information:

• 5 days’ work week.
• Transport provided.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.

Please send your application with availability, current & expected salary. We regret that only shortlisted candidates will be notified. Thank you for applying.

Your Responsibilities

• Lead technical execution of navigation system projects, including installation, retrofit, and commissioning of ECDIS and radar systems aboard SOLAS vessels.
• Provide on‑site and remote technical support during installation phases, troubleshooting hardware and software integration issues to minimize vessel downtime.
• Conduct training sessions for internal teams, partners, and vessel crews to ensure proficiency with ChartWorld systems.
• Perform system configuration, quality checks, and final testing to ensure installations meet IMO/IEC compliance and company quality standards.
• Collaborate with Sales and Operations teams to define project scope, manage timelines, and ensure smooth transition from sale to service.
• Maintain accurate project records, installation logs, and service reports in CRM and project management tools.
• Frequent domestic and international travel for vessel visits, yard periods, and partner support

What We Need From You

• Maritime industry experience (essential)
• Minimum 3 years in a technical engineering role, preferably with ECDIS and bridge navigation equipment
• Hands‑on experience with radar installation and digital chart data (ENC/SENC) – highly desirable
• Strong troubleshooting skills with the ability to resolve complex technical issues under pressure
• Knowledge of MS Office (essential) and familiarity with CRM applications
• Ability and willingness to travel (domestic and international)
• Strong work ethic and attention to detail
• Open to new technology and an environment that is in constant change

What Is In It For You

• A competitive salary & benefits package
• Access to in‑house learning platform – Teledyne University
• 18 vacation days
• Fitness bonus
• Individual learning & development budget
• Medical insurance

We are seeking a technical, customer-oriented Field Service Engineer to join our team. If you enjoy hands-on troubleshooting and are looking for a role that combines technical mastery with client engagement, we want to hear from you.

Your Role:

• Technical Excellence: Manage installations, testing, commissioning, and repairs of specialized medical equipment.

• Client Advisory: Serve as the go-to technical expert for local customers; provide training on equipment use and maintenance.

• Proactive Support: Conduct preventive maintenance and provide data-driven advice on equipment health and upgrade schedules.

• Growth & Collaboration: Partner with our sales and product teams to support project success and service growth.

Who You Are:

• Qualified: Diploma or higher in Engineering. (Fresh graduates with a strong learning mindset are highly welcome).

• Tech-Savvy: Strong analytical skills with basic IT knowledge (Networking, Windows Server, Active Directory).

• Adaptable: A self-starter who excels at multitasking and works efficiently under pressure.

• Service-Focused: You prioritize customer satisfaction and communicate technical info clearly.

• Flexible: Willing to perform occasional standby duties (after-hours/weekends) as needed.

How to Apply

Interested applicants are invited to submit an updated résumé (in MS Word format) highlighting your relevant experience and project achievements.

Contact Person: Tan Jun Jie

EA Personnel Reg. No.: R1878852

EA License No.: 17C8502

We regret that only shortlisted candidates will be notified.

Senior/Field Service Engineer /Up to $8,000 Basic + $250 Transport Allowance

• Lead / Attends to commissioning of System Project at customer site.

• Investigates root causes of engine failures and recommend solution.

• Provide installation, commissioning, troubleshooting and training to customers.

• Manage generator sets to support service/training & ensure training documents are organized.

• Provides specific training to distributors/dealers for service and troubleshooting skillsets. 

• Assist factory test, investigate root causes of failures & recommend solutions.

• Deal with customer on the warranty issues and perform other service & training assigned. 

• Diploma in Mechanical Engineering with 2 years of relevant experience.

•  Ability to travel oversea when requires and knowledge in power generation products.
  

  
  Interested applicants, send in your updated resume by clicking “Apply Now”.

  Lin Weikang
  EA Personnel No: R21102570
  EA License No: 23C1894

• MNC Company
• Basic $2800 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• Attend to equipment fault at customers’ premises
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault
• To carry out periodic maintenance for our customers
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 1-2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Service Technician/ Assistant Engineer (Semicon front end tool/ up to 3.6K)

Company highlights

• Opportunities for Career Advancement
• Opportunities for Overseas Training
• Travel Allowances + Handphone bill + AWS + Attractive Benefits
• Company located at Central of Singapore

Job Description

• Specialized in distribution of Semiconductor Equipment (Dry Etch)
• Responsible for on-site start-up, installation, commissioning & maintenance of front end automated semiconductor equipment at customers' sites
• Report to Technical Support Manager

Requirement

• Higher NTEC or Diploma in Electrical/Electronic/Mechatronic Engineering
• 1-2 years of relevant experience in Semiconductor industry
• Self-starter who is able to work independently under minimum guidance
• Knowledge and experience in high vacuum and/or plasma processing is essential
• Good communication and interpersonal skills
• Working hours 830 am to 530pm
• Able to be work overtime/standby after office hours, weekends and public holiday

If you are interested in this opportunity, submit your application now to find out more about this position.