Total 238 Full-time job vacancies in sarawak

The Front Office Manager is responsible for leading and managing all Front Office operations to ensure exceptional guest experiences, efficient service delivery, and smooth day-to-day operations. This role oversees reception, guest services, concierge, bell service, call center, transportation coordination, and duty management while maintaining brand standards, operational excellence, and profitability. The Front Office Manager plays a key role in maximizing guest satisfaction, team engagement, and revenue opportunities at Pullman Kuching.

Operational Management

• Lead the daily operations of Front Office, Reception, Concierge, Bell Desk, Call Center, Guest Relations, and related services.
• Ensure smooth check-in, check-out, room allocation, and guest request handling processes.
• Maintain high standards of service in line with Pullman and hotel expectations.
• Monitor room inventory, room status, arrivals, departures, VIP movements, and occupancy forecasts.
• Coordinate closely with Housekeeping, Engineering, Security, Food & Beverage, and Sales teams.
• Ensure all shifts are adequately manned and properly supervised.
• Handle duty management responsibilities when required.

Guest Experience & Service Excellence

• Ensure all guests receive warm, professional, and efficient service.
• Resolve guest complaints and service recovery issues promptly and professionally.
• Personally welcome VIPs, long-stay guests, and key accounts when appropriate.
• Drive guest satisfaction scores, online reputation, and loyalty experiences.
• Promote personalized guest engagement and memorable stay experiences.

Revenue & Commercial Performance

• Maximize room revenue through upselling, room category upgrades, and rate integrity.
• Monitor daily pick-up, no-shows, walk-ins, overbooking situations, and room availability.
• Work closely with Revenue Management and Reservations teams to optimize performance.
• Ensure proper cashiering controls, billing accuracy, deposits, and credit procedures.

Team Leadership & People Development

• Lead, coach, motivate, and develop Front Office associates and supervisors.
• Conduct daily briefings, monthly meetings, and regular performance reviews.
• Identify training needs and ensure service standards training is implemented.
• Build a positive, high-performing, and guest-focused team culture.
• Support succession planning and internal talent development.

Administration & Compliance

• Prepare reports on occupancy, arrivals, departures, guest feedback, and operational performance.
• Ensure compliance with hotel policies, SOPs, brand standards, and legal requirements.
• Maintain grooming, appearance, and professional conduct standards within the department.
• Ensure safety, security, and emergency procedures are understood and followed.

The Dim Sum Head Chef is responsible for leading and managing all aspects of the Dim Sum Kitchen operations, ensuring the preparation and presentation of authentic, high-quality dim sum dishes in line with the restaurant standards. This role oversees menu development, food quality, kitchen efficiency, hygiene compliance, cost control, and team leadership.

Culinary Operations

• Plan, prepare, and oversee the daily production of all dim sum items, including steamed, fried, baked, and specialty products.
• Ensure consistency in taste, texture, portioning, and presentation of all dishes.
• Maintain authenticity while introducing innovative dim sum offerings to enhance guest experience.
• Monitor mise en place, production schedules, and kitchen workflow for smooth service operations.
• Ensure freshness and proper storage of all ingredients.

Menu Development

• Create seasonal menus, promotional items, and signature dim sum selections.
• Introduce new recipes based on market trends and guest preferences.
• Standardize recipes and maintain recipe costing.

Team Leadership

• Supervise, train, coach, and develop all dim sum kitchen associates.
• Schedule manpower efficiently according to business volume.
• Maintain discipline, motivation, and teamwork within the kitchen.
• Conduct on-the-job training for junior chefs and apprentices.

Food Safety & Hygiene

• Ensure strict compliance with food safety regulations, HACCP, sanitation, and hygiene standards.
• Conduct regular checks on cleanliness of kitchen equipment, utensils, and workstations.
• Ensure safe handling and storage of food products.

Cost Control & Inventory

• Control food cost through proper purchasing, portion control, and waste management.
• Monitor inventory levels and coordinate ordering of specialty ingredients and supplies.
• Minimize wastage and maintain profitability targets.

Guest Satisfaction

• Ensure timely food production during service periods.
• Respond positively to guest feedback and special requests.
• Maintain high standards to achieve excellent guest dining experiences.

The Analyst 1 (Warehouse) drives execution and improvement of warehouse operations through data-driven insights, digital tools, and process optimization. This role contributes from day one by enabling real-time operational visibility, strengthening data integrity, and supporting decision-making.

The Analyst plays an active role in transforming warehouse operations from manual processes to automated, intelligent, and connected workflows—improving efficiency, reducing cycle time, and enhancing inventory control.

Core Focus for Fresh Grads:

• Enable real-time operational visibility across warehouse activities
• Own and improve data integrity and system reliability
• Contribute to process efficiency and cycle time reduction
• Design and implement digital solutions to eliminate manual work
• Support transformation towards automated, data-driven warehouse operations (IR4.0/IR5.0)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Extract, structure, and validate WMS/ERP data to ensure high data integrity and usability for operations.
• Develop and maintain real-time dashboards and visual management tools for operational monitoring (e.g., GR TAT, WO cycle time, WARS, productivity).
• Monitor operational flows (inbound, kitting, outbound, replenishment) and proactively highlight risks or bottlenecks impacting performance.
• Identify data anomalies, system gaps, or transaction failures and drive timely resolution with relevant stakeholders.
• Support inventory accuracy through data-driven variance analysis and root cause identification.
• Ensure visibility and control of exceptions (MRB/damaged/expired) through structured tracking and resolution mechanisms.
• Drive automation of repetitive tasks using digital tools, scripting, or system enhancements.
• Design and enhance digital workflows to replace manual tracking and improve process reliability.
• Develop data models or visualizations that enable faster and better operational decisions.
• Contribute to digitalization initiatives (e.g., WMS enhancements, automation pilots, system integration, IoT-enabled tracking).
• Apply structured problem-solving using data to eliminate recurring operational issues.
• Maintain SOPs and digital workflows to ensure consistency, scalability, and audit readiness.
• Collaborate with Ops, Planning, QA, IT, and Procurement to drive cross-functional solutions.
• Take ownership of assigned operational processes and continuously improve performance.
• Uphold EHS/ESD/5S standards in all activities.

Key Performance Indicators:

• GR TAT Accuracy ≥ 99%
• WO Cycle Time ≤ 2.8 hours
• Data Integrity Level: High accuracy and consistency across systems
• Operational Visibility: Availability and reliability of real-time dashboards/tools
• Process Efficiency Gains: Measurable reduction in cycle time or manual effort
• Digital Contribution: Implementation of automation, digital workflows, or system improvements
• Issue Resolution Effectiveness: Timely identification and closure of operational/system gaps
• Audit Compliance Rate: 100% without findings

We are seeking a highly skilled and motivated Staff Engineer to join our Automation Development Engineering team. The ideal candidate will possess strong expertise in multi-system integration, equipment communication (SECS/GEM), .NET technologies (C# and VB), web services, database management (Oracle and SQL Server), and development tools such as TFS. You will collaborate closely with factory operations and internal IT teams to gather requirements, design and develop solutions, and ensure seamless deployment and support.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design and develop automation applications to support factory operations.
• Analyze business challenges and deliver efficient, scalable solutions.
• Provide technical expertise to evaluate and implement cost-effective systems and procedures.
• Collaborate across departments to gather requirements and deliver solutions that emphasize reusability, scalability, and simplicity.
• Investigate and resolve operational issues, conduct root cause analysis (RCA), and implement preventive measures.
• Manage all phases of the Software Development Life Cycle (SDLC), ensuring thorough documentation and alignment with business needs.
• Work independently or as part of a team to execute tasks and projects assigned by project leads or managers.
• Provide Level-2 technical support to the 24/7 application support team.

As an Account Manager & Business Developer professional, part of our distribution team, your mission is to develop strong relationships with independent artists and labels. You will ensure high customer satisfaction through personalized account management while maintaining and securing continuous partnerships in a constantly evolving digital music landscape.

You will work within a team of account managers and sales professionals, balancing customer success and business development with passion, innovation, care, and transparency to reinforce Believe’s presence in Indonesia.

Your duties will include but are not limited to:

Account Management

· Manage a portfolio of independent artists and labels, ensuring strong relationships, long-term partnerships, and business continuity.

· Define and execute customer success strategies that reinforce engagement and drive contract renewals.

· Identify and track key performance indicators (KPIs) to measure client success and revenue growth, ensuring regular reporting.

· Handle content distribution operations, including takedowns, claims, and monetization, ensuring seamless execution.

· Work closely with Editorial, Marketing Partnerships, and Video Channel Management teams to optimize release strategies and maximize exposure for clients.

· Conduct business reviews with top clients, identifying growth opportunities and reinforcing long-term relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible to Supervise overall SSD production area, that covering SMT, Test and Backend.
• Provide clear, regular communication of production priorities, challenges, and status across the shift to meet production schedules, goals and objectives.
• Directly manage Operators Team, routinely provide guidance on career development in your team and regularly conducting performance management. engagement activities and monitor attendance.
• Responsible for labor planning and allocation between processes, 6S, line cleanliness, tardiness and training.
• Collaborate with Engineering/Supporting Team to solve day-to-day excursion, implement line process changes or new implementations for improvements.
• Periodically audit production adherence to visual aids and standard instructions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Integrate assembly/test data pipeline, analyze and transform process data.
• Develop new process for NPI, transfer to HVM without major quality issues. 
• Analyze and optimize existing manufacturing processes to enhance efficiency and product quality.
• Develop and implement process improvement initiatives using methodologies such as Six Sigma and Lean.
• Design and conduct experiments to troubleshoot process issues and validate improvements.
• Develop and maintain factory automation applications with modern frontend tools.
• Develop and optimize Oracle SQL and Microsoft SQL Server queries for data access and reporting.
• Integrate factory systems and manufacturing equipment via web services, API calls, or SECS/GEM communication protocols.
• Collaborate closely with process, equipment, factory automation and IT teams to deliver robust and efficient automation, machine learning and AI solutions.

AYANA Midplaza Jakarta is seeking a detail-oriented and proactive Security Admin to support our security operations. This role is vital in ensuring smooth administrative processes, supporting the security team, and maintaining documentation to uphold safety standards within the property.

Responsibilities:

• Manage and maintain security records, logs, and reports accurately and timely.
• Coordinate communication between the security team and other departments within the property.
• Assist in scheduling and tracking security personnel attendance and shifts.
• Prepare security-related documents and correspondence as required.
• Maintain inventory and documentation of security equipment and supplies.
• Assist in organizing security meetings, training sessions, and drills.
• Ensure compliance with internal security policies and regulatory requirements.
• Handle administrative tasks such as filing, data entry, and responding to security-related inquiries.

• Minimum diploma degree in Administration, Business, or related field.
• 1-2 years of experience in security administration or similar administrative roles.
• Strong organizational and multitasking skills.
• Good communication skills in English and Bahasa Indonesia, both written and spoken.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle confidential information with discretion.
• Detail-oriented and proactive in problem-solving.
• Willing to work in shifts as required.
• Criminal-free record.
• Knowledge of local laws and fire safety.
• Valid certification in CPR and First Aid.
• Certification in the Alcohol Awareness program.

• Continuous improvement of production test programs for automotive ICs on Automated Test Equipment (ATE)
• Support/lead tasks and projects from development to release for mass production
• Improve test programs for quality, test time and yield by modifying existing or introducing new test methods
• Modify or enhance corresponding test specifications
• Execute release activities to qualify modifications for production usage
• Collect and analyze data to secure test methods in full self-responsibility
• Cooperate with different development and production teams at various locations including both internal functions and external suppliers
• Transfer test techniques between different tester platforms or locations
• Special condition – If required, candidate must be willing to travel for Short Term Assignment (STA) with the duration of 6 months.

The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel and ensuring all departments operate efficiently, profitably, and in line with brand standards. This role supports the General Manager in driving operational excellence, guest satisfaction, financial performance, talent development, and strategic execution.

The Hotel Manager acts as the key operational leader of the property, ensuring a seamless guest experience while maximizing revenue opportunities and maintaining service excellence consistent with Accor and Pullman brand expectations.

1. Operational Leadership

• Oversee daily hotel operations across Rooms Division, Food & Beverage, Culinary, Engineering, Security, and other operating departments.
• Ensure all departments deliver service standards aligned with Pullman brand expectations.
• Drive operational efficiency, service consistency, and interdepartmental collaboration.
• Conduct regular operational meetings, briefings, and daily walkabouts.
• Ensure smooth handling of VIP arrivals, group movements, events, and peak occupancy periods.

2. Guest Experience & Brand Standards

• Champion guest satisfaction and service excellence across all touchpoints.
• Monitor guest feedback, online reputation scores, and quality audits.
• Resolve escalated guest complaints promptly and professionally.
• Maintain brand standards, presentation, cleanliness, ambiance, and service culture throughout the hotel.

3. Financial Performance

• Support preparation and execution of annual budgets, forecasts, and business plans.
• Drive revenue growth through rooms, F&B, meetings, events, and ancillary income streams.
• Control departmental costs, labor productivity, and operating expenses.
• Monitor key performance indicators such as ADR, RevPAR, GOP, payroll ratio, and departmental profitability.

4. People Leadership

• Lead, coach, and develop Heads of Department and management teams.
• Build a high-performance culture focused on accountability and engagement.
• Support talent succession planning, learning initiatives, and internal promotions.
• Ensure compliance with labor laws, company policies, and employee relations practices.

5. Sales, Marketing & Commercial Support

• Collaborate with Sales & Marketing teams to maximize occupancy, events, and market share.
• Support key client relationships, government, corporate, and travel trade partnerships.
• Participate in revenue strategy meetings and promotional initiatives.

6. Safety, Compliance & Risk Management

• Ensure full compliance with health, safety, hygiene, fire life safety, and statutory requirements.
• Oversee crisis management readiness, emergency procedures, and security standards.
• Ensure hotel licenses, audits, and certifications remain current.

7. Community & Ownership Relations

• Represent the hotel professionally with guests, business partners, authorities, and the local community.
• Support ownership objectives and management company performance expectations.

The Executive Housekeeper is responsible for leading and managing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, guest comfort, and presentation throughout the hotel. This role ensures guest rooms, public areas, laundry, linen, back-of-house areas, and related facilities are maintained in line with Pullman brand standards, safety regulations, and operational efficiency targets.

The Executive Housekeeper drives service excellence, productivity, cost control, sustainability initiatives, and team development while delivering memorable guest experiences.

Key Responsibilities

1. Operational Leadership

• Oversee day-to-day housekeeping operations for guestrooms, suites, public areas, offices, and heart-of-house areas.
• Ensure all rooms are cleaned, inspected, and released on time according to occupancy requirements.
• Maintain hotel cleanliness standards aligned with Accor / Pullman brand expectations.
• Conduct regular inspections of rooms, corridors, public areas, and facilities.
• Coordinate with Front Office, Engineering, Security, and Food & Beverage departments for smooth operations.

2. Guest Experience & Quality Assurance

• Ensure guest rooms are well presented, functional, and welcoming at all times.
• Respond promptly to guest requests, complaints, and special requirements.
• Monitor guest feedback, online reviews, and cleanliness scores; implement action plans for improvement.

3. Team Management

• Lead, coach, and motivate the housekeeping team to achieve departmental goals.
• Prepare manpower planning, rosters, duty schedules, and task allocation.
• Conduct performance appraisals, coaching, and disciplinary actions when necessary.
• Identify training needs and develop team capabilities.
• Promote employee engagement and a positive work culture.

4. Financial & Cost Control

• Prepare and manage departmental budget.
• Control payroll costs, overtime, cleaning supplies, linen usage, and operating expenses.
• Monitor productivity ratios such as minutes per room cleaned and staffing efficiency.
• Ensure proper stock control of chemicals, guest supplies, linen, and uniforms.

5. Laundry & Linen Management

• Oversee laundry operations (internal or outsourced).
• Maintain linen quality, par levels, replacement programs, and loss prevention controls.
• Ensure uniforms are clean, available, and well maintained.

6. Health, Safety & Compliance

• Ensure compliance with hygiene, sanitation, workplace safety, and fire safety regulations.
• Maintain proper chemical handling procedures and MSDS compliance.
• Ensure pest control and preventive cleanliness programs are in place.
• Lead deep cleaning and preventive maintenance schedules.

7. Sustainability & Brand Initiatives

• Drive environmental initiatives such as linen reuse programs, waste reduction, and responsible chemical usage.
• Support ESG / sustainability goals of the hotel.