Total 1,584 job vacancies in Surabaya, East Java

• Resolve Escalated Issues: Act as the primary point of contact for escalated customer inquiries or complaints, including concerns related to delayed, misplaced, or damaged shipments, and pending documentation. Ensure timely and effective resolution with minimal disruption to clients.

• Cross-Department Collaboration: Work closely with key teams in operations, logistics, and warehousing to identify the root causes of issues and implement corrective actions to prevent recurrence.

• Customer-Focused Solutions: Provide tailored solutions to complex challenges, maintaining a client-first approach and ensuring that customer satisfaction remains a top priority.

• Clear and Compassionate Communication: Deliver consistent, clear, and empathetic communication to clients, providing them with timely updates and ensuring they are kept in the loop throughout the resolution process.

• Process Improvement: Proactively identify recurring issues or patterns and collaborate with relevant teams to suggest and implement process improvements that enhance efficiency and customer experience.

• Detailed Documentation: Maintain precise and organized records of escalated cases, resolutions, and follow-up actions, ensuring all documentation is easily accessible for future reference.

• Team Collaboration: Work seamlessly with other departments to ensure a smooth and consistent service delivery, promoting a cohesive and efficient work environment.

• Continuous Feedback: Regularly provide insights and feedback on customer care processes to help refine and enhance the overall customer experience strategy.

• Additional Responsibilities: Assist with any other duties or projects as assigned by the reporting officer, contributing to the overall success of the customer care team.

• Ensuring materials are available for production manufacturing
• Inspecting and testing finished products
• Identifying problems with production or manufactured goods
• Communicating solutions for production challenges with quality assurance
• Educating coworkers on health and safety regulations
• Establishing preventative maintenance methods
• Analyzing machinery and tools to report faults or broken items
• Scheduling training sessions for coworkers and staff

Production technician work environment

The exact work environment of a productiontechnician can vary depending on their work location and specific job duties.However, many production technicians work in manufacturing companies orfactories assembling goods on the factory floor. In these general environments,they might be expected to move quickly and be on their feet for long durations,lifting heavy materials when necessary. While working in this setting, it canbe important for production technicians to

Job Role

As a Senior QAQC Engineer, you will play a pivotal role in ensuring that all construction projects meet the highest quality standards and comply with regulatory guidelines. You will lead quality assurance initiatives and collaborate with various teams to uphold a commitment to excellence in delivery.

Key Responsibilities

Quality Management System

Implement and maintain the organization’s Quality Management System (QMS) to ensure compliance with industry standards and regulatory requirements.

Project Quality Planning

Prepare and oversee Project Quality Plans (PQP) for all construction projects, ensuring thorough quality control measures are outlined and implemented.

Inspections and Audit

Conduct regular inspections and audits of materials, processes, and deliverables to identify defects, non-conformances, and areas for improvement.

Stakeholder Collaboration

Collaborate with project managers, engineers, subcontractors, and suppliers to ensure alignment with quality standards and project schedules.

Regulatory Compliance

Analyze and assess suppliers and subcontractors for certification compliance with relevant build and construction authorities, ensuring quality requirements are met.

Continuous Improvement

Propose and implement continuous improvement initiatives to enhance the effectiveness of the quality management system.

Data Analysis

Collect and analyze data related to quality metrics to identify trends, assess performance, and implement corrective actions as needed.

Documentation Management

Maintain comprehensive records of all quality assurance activities, including audits, inspection reports, and quality control plans, in accordance with ISO standards, while ensuring accessibility for review and compliance purposes.

Environment, Health and Safety Compliance

Ensure that all projects adhere to workplace health and safety policies, conducting assessments and audits as necessary to mitigate risks.

Ad-hoc Duties

Perform other duties and responsibilities as assigned by management to support overall project objectives.

Job requirements

• Bachelor’s degree in quality assurance engineering, civil engineering, or a related field.
• Requires 5-7 years of relevant experience in the building and construction industry, preferably with main contractor experience on large-scale projects.
• Resident Technical Officers (RTO) certification
• Quality Mark / CONQUAS certification
• ISO9001 Auditor certification & proficient understanding of quality assurance methodologies, inspection techniques, and quality control processes.
• Excellent communication skills and ability to interact effectively with multidisciplinary teams and stakeholders.
• Ability to thrive in a dynamic and fast-paced environment, effectively managing multiple tasks and adapting quickly to changing priorities while maintaining high levels of productivity and focus.
• Strong organizational skills, a keen eye for detail, and excellent planning and coordination abilities.

Key Responsibilities

• Assist QA Manager in overseeing departmental operations and quality system effectiveness.
• Lead and support Corrective and Preventive Actions and Root Cause Analysis activities.
• Investigate customer complaints and prepare detailed reports.
• Drive Continuous improvement initiatives across processes and systems.
• Manage suppliers' quality issues, including coordination with international suppliers.
• Conduct audits and ensure compliance with QHSE ISO standards
• Utilize quality tools such as FMEA, 8D, SPC and Six Sigma methodologies.
• Support cross-site quality alignment, including travel to Batam facility.
• Analyze quality data and recommend corrective actions.
• Strong analytical and problem-solving skills
• Able to lead investigations and communicate findings effectively
• Willing to travel to Batam frequently

Job Summary

• We are seeking a skilled Application Support Analyst to support and enhance trade analytics systems within the financial markets domain. The role focuses on maintaining legacy applications, supporting cloud operations, and working closely with front-office users to troubleshoot and maintain financial trading systems.

Mandatory Skill-set

• Must have 3 years of experience in a production or application support in Banking environment;
• Must have strong working knowledge of Data Analytics, including troubleshooting and dashboard customization;
• Must have experience supporting or developing applications for financial trading systems;
• Experience with eFX trading platforms or an understanding of FX domain processes;
• Proven ability to remediate functional/non-functional issues in legacy platforms;
• Experience with system monitoring, patching, and cloud management.

Desired Skill-set

• Knowledge of IT Risk & Security controls and remediation planning;
• Exposure to Mosaic or other trade analytics tools, with strong analytical thinking and the ability to quickly grasp new technical concepts.
• Exposure in KDB+ (good to have but not mandatory) 

Responsibilities

• Troubleshoot and customize  eFX trading platforms/systems based on front-office user requirements;
• Resolve application and data-level issues within legacy financial systems;
• Implement functional enhancements and change requests in coordination with business users;
• Follow secure coding guidelines and ensure compliance with IT risk controls;
• Manage proactive remediation, patching, and cloud monitoring of supported platforms;
• Engage with users and stakeholders to deliver effective and timely solutions;
• Actively contribute to sprint planning, retrospectives, and process improvement initiatives.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

About Sembcorp

• • Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.

Join Sembcorp Specialised Construction

• Sembcorp Specialised Construction, a wholly-owned subsidiary of Sembcorp Industries, provides design and build services with an in-house multidisciplinary consultancy. Specialising in building, civil engineering, and infrastructure projects, we deliver innovative and efficient solutions to meet the evolving needs of the industry.

Purpose and Scope

• The Contracts Engineering team plays a pivotal role in managing the financial & contractual provisions which is crucial to the successful delivery of building projects.

Responsibilities:

• Manage the financial & contractual provisions of all projects from pre-tender to post contract phases including quantities, variations, cost estimates, monthly claims, final accounts etc
• Work closely with Project Manager in preparing monthly updated project costing
• Develop suitable subcontract conditions for specific project requirements
• Prepare project budgeting and costing reports
• Responsible in cost estimating, quantity take off, claims preparation, variations and final accounts.
• Review of contracts, prepare tender & contract documentations, tender analysis & reporting, measurement etc
• Review sub-contractors claims and materials on site
• Standardize all agreements (e.g. subcontracts and joint ventures) with alignment to contract policy

Requirements:

• Degree inInfrastructure and Project Management/ Quantity Surveying or its equivalent.
• Fresh Grads with relevant internship experience are welcome to apply.
• Strong in negotiation skills.
• Good understanding & knowledge of contracts law and its application.
• Exposed to various forms of contracts such as PSSCOC, SIA and FIDIC as well as other international form of contracts.
• Strong communication and presentation skills.
• Due to the sensitive project nature, only Singaporeans will be considered.

Our Culture at Sembcorp

• At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.
• We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.
• Join us in making a real impact!

Job Description:

• Assists in tender preparation, analysis and evaluation.
• Prepares tender bid for Management’s approval.
• Contract administration of secured projects.
• Responsible to prepare necessary documentations from shortlisting to award of subcontracts, process include evaluation, comparison and recommendation.
• Preparation and submission of progress claims to clients.
• Evaluate and prepare progress payments to subcontractors / suppliers / service providers.
• Liaison with client or consultant’s Quantity Surveyors.
• Maintain constant liaison with project staffs especially Project Director.
• Monitor records and manage all variation orders.
• Provide necessary documentations for preparation of final accounts with the client / subcontractors / suppliers / service providers.
• Always ensure confidentiality and safeguards of controlled documents.
• Possess the ability to negotiate with client’s Quantity Surveyors during final accounts and or as and when any variation order arises.

Job Requirements

• Degree in Civil Engineering, Quantity Surveying, or other related disciplines.
• Proficient in Microsoft Office, including Words, Excels.
• Proficient in PDF measurement or any other measurement software will be added advantages.
• Minimum 2-5 years of experience in Quantity Surveying.

Job Descriptions:

• Handle and maintain AP and GL.
• Oversee the month-end closing process.
• Process payments accurately and timely, ensuring proper filing and documentation of payment vouchers.
• Reconcile inter-company transactions and balances.
• Collaborate with business units to ensure smooth daily accounting operations.
• Liaise with suppliers and bankers for operational banking matters when necessary.
• Support financial analysis, budgeting, and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist with year-end audit preparation, tax computation, and submission of statutory requirements.
• Maintain the accounting system and ensure its accuracy.
• Handle ad-hoc assignments and reporting as needed.
• Prepare investment schedules, internal and external audits, quarterly grant submissions, and property/income tax computations.
• Assist in preparing financial statements, including Income & Expenditure Statements, Balance Sheets, Annual Budgets, and more.
• Check, monitor, and post AP invoices and AR journals.
• Perform arrears computation and submit related reports.
• Prepare materials for Finance Committee Meetings and address related queries.
• Compute quarterly transfers for SF/LRF.
• Monitor and comply with financial reporting guidelines.
• Manage funds and ensure all money payable to the company is properly accounted for.
• Recover and demand payment due to the company.
• Issue payments to contractors and suppliers.
• Maintain proper records for all collections related to management and maintenance.
• Handle daily accounting data entry and bookkeeping.
• Conduct daily sales, debtor reconciliations, bank reconciliations, inter-company reconciliations, and cash flow projections.
• Prepare GST submissions and payment documents.
• Generate invoices and follow up with clients for payments.
• Compile monthly billing statements with inputs from division heads.
• Verify supplier and vendor invoices and payment instructions with appropriate documentation.
• Process payments according to approved procedures and credit terms.
• Manage month-end and year-end closings for related companies.
• Prepare a full set of accounts when required.
• Collaborate with external accountants for Annual Reports and Audits.

Job Requirements:

• Minimum of a Bachelor's Degree in Accounting.
• Must have experience handling full sets of accounts.
• Strong understanding of accounting concepts and double-entry bookkeeping.
• Proficiency in MS Excel; familiarity with Microsoft Navision is preferred.
• Independent, meticulous, well-organized, and a strong team player.
• Detail-oriented, accountable, and capable of working independently.
• Excellent communication skills to interact effectively with internal and external parties.
• Availability to work 6 days a week.

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

The Responsibilities:

• Identify customer needs, oversee market research, and monitor the market trends/competitive landscape.
• Identify opportunities to out-position competitors based on areas of product differentiation, both in the short and long term.
• Manage lifecycles and product positioning in the marketplace.
• Coordinate with Marketing Department of marketing activities within the context of the overall corporate plan to meet company objectives.
• Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy.
• Customers’ relationship maintenance & Channel program management.
• Understand product trends, historical data and department input at category level in order to manage in-season opportunities or risks.
• Establish long-term strategies and annual/seasonal financial plans and identifying growth opportunities.
• Take full responsibility for business plans and business results.
• Brand position maintenance.

The Requirements:

• Bachelor's degree in business, Computer Science or relevant field.
• 3 years of relevant industry experience.
• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented.
• Strong analytical skill & ability to work under pressure.
• Technical background or must have technical curiosity and ability to learn to speak the language of technology.
• Strategic and data-driven thinking.
• Positive thinking, ambitious and goal-oriented.

Our client, a leading global technology organization, is seeking an experienced Program Manager to drive operational excellence, process optimization, stakeholder management, and large-scale business transformation initiatives across regional and global operations.

This is a contract role ending on 12 Feb 2027.

Responsibilities:

• Develop, maintain, and continuously improve standard operating procedures (SOPs), process maps, workflow documentation, knowledge resources, training materials, and certification programs to ensure operational consistency and scalability.
• Lead and contribute to strategic projects that address large-scale operational challenges by partnering with cross-functional stakeholders on project scoping, execution, implementation, and change management activities.
• Analyze operational performance trends, identify inefficiencies, and implement process improvements that enhance productivity, resource utilization, automation adoption, cross-site collaboration, and overall operational effectiveness.
• Manage supplier and internal partner selection processes, onboarding activities, performance evaluations, and progress reviews to ensure successful delivery of project objectives and operational outcomes.
• Collaborate with internal stakeholders and service providers to simplify complex workflows, implement process enhancements, and develop workflow efficiency frameworks that proactively identify operational gaps and improvement opportunities.
• Drive exceptional customer and employee experiences across end-to-end programs, policies, and operational processes by ensuring efficient and scalable service delivery models.
• Drive the ideation, development, launch, and scaling of solutions that improve operational efficiency, customer satisfaction, cost optimization, capacity planning, and business performance at local, regional, and global levels.

Requirements

• 7+ years of experience managing operational processes, including SLA governance, queue and ticket management, customer support operations, and service delivery performance monitoring.
• Strong data analytical skills with the ability to collect, synthesize, interpret, and leverage data to support operational planning, decision-making, and continuous improvement initiatives.
• Strong understanding of business operations, industry practices, and domain-specific knowledge, with the ability to translate business requirements into scalable operational solutions.
• Experience identifying, implementing, and managing process improvements, automation opportunities, and operational efficiency initiatives using relevant tools and technologies.
• Strong stakeholder, client, and partner management skills, with the ability to build trusted relationships, influence decisions, manage expectations, and drive alignment across cross-functional teams.