Total 440 Manager job vacancies in Fortitude Valley

To lead the bill adjustment operations and manage customer liaison officers handling counter and email enquiries. 

Key Responsibilities

• Lead the full bill adjustment process: review, validate documents and correct bill discrepancies in the system, and ensure accuracy and timelines
• Manage and coach customer liaison officers to handle walk-in enquiries and reply within service standards
• Handle escalated cases and ensure prompt effective resolution
• Identify process gaps, improve and streamline processes to enhance patients’ satisfaction and experience
• Collaborate with internal departments / teams to ensure compliance to billing policies, governance requirements, and service-level agreements

 Qualifications and Expectations

• Degree or equivalent experiences with strong knowledge of billing or account adjustment
• Minimum 6 years’ relevant experience with customer-centric mindset with strong leadership skills
• Excellent communication skills, problem-solving and organization abilities
• Ability to perform under pressure and meet service targets

Interested candidates please send your updated resume in MS Word Format to:

kate.leau@recruitexpress.coms.g
Subject: Patient Financial Services, Asst / Mgr

EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599

Reporting to the GM, the Operations Executive/ AM’s primary responsibility is to oversee and ensure smooth day to day operations of the company, and support the company to hit growth targets and sales goals.

Job Responsibilities:

Inventory

• Update, maintain and keep accurate inventory records in system on a consistent basis.
• Monitor stock depletion and manage weekly stock withdrawals from external (bonded) warehouse and propose purchase requisition from suppliers to ensure optimal stock level at all times.
• Process internal stock transfers.
• Verify the accuracy of stock movements by conducting detail audits of the inventory on a regular basis.
• Report stock loss/ damage; investigate inventory errors and reconcile stock discrepancies in a timely manner.
• Track goods returns, investigate all the potential causes and suggest corrective measures for improvement.
• Oversee quarterly stock take.
• Work closely with warehouse team to create and implement effective inventory control procedures.

Warehouse& Logistics Operations

• Oversee daily business operations and addressing operational issues.
• Supervise warehouse and logistics team, including fleet and warehouse management, and backup when required.
• Responsible for enforcing company policies and procedures within the office.
• Liaise with different departments to improve performance and work efficiency.
• Evaluate current work processes and recommend improvements.
• Develop and maintain standard operating procedures and operational guidelines for staff.
• Educate operations team on best practices ,company policies and service excellence standards.
• Ensure warehouse and fire safety are compliant with government regulations.
• Oversees warehouse/logistics equipment, property management and maintenance.
• Support the Sales and Marketing team in implementing activities and event-related operational requirements.
• Generate operational reports for management as needed.
• Other ad-hoc duties assigned.

Requirements

• Communicating clearly in both oral and written form
• Paying attention to detail so that operations run smoothly
• Prioritizing so that the most important matters are attended to quickly
• Exhibiting good organizational abilities in order to keep everything on track
• Possessing a goal-oriented mentality to always be on the lookout for ways to make the company more efficient
• Grasping numerical concepts in order to interpret data and make sound decisions
• Knowledge of Microsoft Dynamics 365 Business Central is a plus.

Role Description

This is a full-time, permanent role for a Senior Manager (Projects & Operations), located on-site in Singapore. The Senior Manager will lead the end-to-end execution of MCST (Management Corporation Strata Title) projects and manage the operations of the building, M&E (Mechanical & Electrical), and Security departments. This role ensures projects are delivered on time, within budget and to high-quality standards, while maintaining smooth day-to-day operational management across all facilities. The Senior Manager will act as the primary liaison with clients, suppliers, contractors, and stakeholders to ensure seamless coordination and execution.

Key Responsibilities - Projects

• Manage and execute MCST projects from conception to delivery.

• Develop and implement project plans, including setting goals, objectives and timelines.

• Lead and manage project teams, ensuring effective communication and collaboration.

• Identify and mitigate risks, developing contingency plans as necessary.

• Manage project budgets, ensuring costs are controlled and expenses are tracked.

• Communicate with stakeholders, including MCST committee and team members.

• Ensure projects meet the required quality standards, implementing quality control processes as necessary.

Key Responsibilities – Operations

• Manage and lead the operations departments, including Building, M&E, and Security, ensuring efficient and compliant operations.

• Communicate with stakeholders, including MCST committee and team members to facilitate smooth workflow and resolve issues promptly.

• Enforce quality assurance, and ensure compliance with relevant regulations and standards.

• Identify and resolve operational or challenges to prevent disruptions.

• Implement process improvements across projects and operations to enhance productivity, efficiency, and client satisfaction.

• Convene and conduct Meeting as required under the BMSMA Act.

Qualifications

• Proficiency in Project Management and operations management, preferably within real estate, facilities management, or building services.

• Strong leadership and team management skills, with experience overseeing multiple departments.

• Ability to manage multiple projects and operational functions simultaneously while maintaining attention to detail.

• Familiarity with MCST regulations, M&E systems, building management, and security operations is an advantage.

• Knowledge and experience in Inspection processes to ensure high quality and compliance with standards

• Expertise in Logistics Management and the coordination of resources to maintain smooth project operations.

• Excellent problem-solving, organizational, and communication skills.

• Relevant professional certifications or a bachelor’s degree in project management, logistics, engineering, or a related field preferred.

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Customer Success

• You will be the primary custodian of the customer experience, ensuring timely, accurate, and professional communication.
• Respond promptly to customer queries via WhatsApp Business, WhatsApp API, and email
• Send weekly order reminders and communications to customers via WhatsApp API
• Consolidate, amend, and adjust customer orders on a weekly ordering cycle
• Ensure accuracy of customer selections, preferences, and changes before kitchen cut-off
• Proactively resolve issues to maintain high customer satisfaction and retention

Operations

• You will work closely with the kitchen and operations ecosystem to ensure smooth weekly execution.
• Work directly with the Head Chef to monitor:
• Food quality and consistency
• Inventory levels and stock planning
• Kitchen workflow and team readiness
• Coordinate with suppliers to ensure:
• Timely delivery of raw materials
• Correct quantities and specifications ordered
• Identify and source new suppliers to improve quality, reliability, and pricing
• Collaborate with the Accounts team to ensure accurate recipe costing and margin control
• Work with the kitchen team to ensure meals are:
• Correctly packed
• Clearly labelled
• Properly sorted for delivery and dispatch

Logistics & Delivery Coordination

• You will ensure that customer expectations are met through tight coordination with logistics partners.
• Work closely with the Logistics Team / delivery partners to:
• Communicate customer-specific delivery requests and instructions
• Update changes arising from order amendments or special requests
• Oversee weekly delivery execution, ensuring routes, schedules, and volumes are aligned
• Monitor delivery performance and proactively resolve delivery-related issues
• Act as the point of coordination between customers, kitchen, and logistics when exceptions arise

Who We’re Looking For

• Strong organisational and execution skills with high attention to detail
• Ability to learn and adapt quickly to new software platforms and internal systems
• Comfortable handling customer-facing, operational, and logistics coordination responsibilities
• Clear and confident communicator, especially over WhatsApp and email
• Prior experience in F&B, meal prep, logistics-heavy DTC, or hospitality brands is preferred
• Decent working knowledge of Microsoft Office tools (Excel, Word, Outlook), including managing spreadsheets, trackers, and basic reports
• Comfortable working with operational systems, order management tools, and internal dashboards
• Familiarity with AI tools (e.g. ChatGPT, basic automation or workflow tools) to improve productivity and operational efficiency
• Calm under pressure, solutions-oriented, and operationally sharp

For interested candidate, please email your resumes to denyse.tan@recruitexpress.com.sg

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed

of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a

keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous

prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves

our craft, community, and clients better than before we began.

As part of the Business Development team you will help identify, qualify, pursue and help win strategic

and tactical new business. You will oversee business development initiatives and guide them from the

lead phase through close. The role is focused in Singapore, but with a path to grow and contribute

regionally.

We are fortunate to partner with forward-thinking clients, including most of the region's banks, insurance,

government, telco and more. The credentials you would be working with are:

● A world class research, design, and creative team with ample recognition in the region

● A strong design and engineering portfolio of projects and programs (like Mobile Banking, and

Global Websites) delivered for dozens of the regions largest enterprise clients, particularly in

Banking, Insurance, Telco, and Government

The role is wide-ranging and challenging - you'll be an active and important part of supporting our

ongoing growth. You'll work directly with our leadership and regional leads and alongside other

members of our supportive and fun-loving business development team.

Key Responsibilities

● Work closely with the business leadership, Design and Engineering teams to manage the

response to large strategic RFP’s and proactive opportunities.

● Lead relationships with Alephs strategic partners technology platform partners like Adobe,

Salesforce, Sitecore, AWS, Azure, as well as banking specific platforms such as Backbase,

Temenos, Thoughtmachine, and others.

● Drive the day to day pipeline operations, from ensuring the CRM is up to date to triaging and

managing inbound leads.

● Help define and manage the new business process for Singapore

● Identify growth opportunities and proactively pursue new client opportunities.

● Manage and qualify inbound requests.

● Handle approaches, follow ups and tracking of new business leads.

● Help lead cred/pitch meetings.

● Help complete RFPs and RFIs.

● Coordinate with the Global Business team on inbound lead routing and cross office pitches.

● Coordinate and help manage internal pitch procesHelp lead internal new business meetings and

processes.

● Help keep the executive team informed of the business development pipeline and status.

● Be an advocate for Aleph, its ways and philosophies to new clients.

● Keep up to date on latest market shifts and trends.

● With as a result, sustainable adding of net new clients / logos to the Aleph portfolio in Singapore

Prerequisites

● 5+ years of experience in a digital agency environment is a plus, specifically in a business

development, client services or strategy function.

● A detailed understanding of the business development process, tools and deliverables generally

required.

● Proven ability to manage senior relationships with prospective clients and partners from first

meeting through deal completion.

● Proven ability to present and communicate clearly to perspectives, internal teams and existing

clients.

● Keen on exploring new opportunities and technologies in AI and keeping uptodate.

Benefits

● Competitive salary (compensation will be based on experience)

● Medical insurance

● Yearly reward based on performance

● A solid team behind you: great people who love what they do

● A fun and a fast paced culture which promotes learning and knowledge sharing

● Opportunities for personal and professional growth offerings from our in-house Learning @

Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at careers.sg@aleph-labs.com.

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where

ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big

towards the future solutions.

HDR is looking for a Project Manager to join our Building Engineering Services (BES) team in Singapore. As a Project Manager, you will be responsible for providing project management services to achieve the company's strategic business objectives. You are responsible for the management of projects from initiation through completion.

In this role we will count on you to:

• Manage all areas of project management for singular Data centre projects. This includes planning, design management, construction management, and closeout.
• Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification.
• Define the project delivery resources from pre-qualified lists or through the project qualification process. Conduct a standard request for proposals, complete bid evaluations,and recommend resources to clients.
• Implement project documentation governance that is aligned with company and client requirements.
• Ensure project data integrity and documentation is accurate, timely, and coordinated.
• Direct the project delivery team by providing guidance and direction to achieve goals.
• Create action plans to meet objectives, budget, and schedule. Track the progress of each project and report status and variances.
• Demonstrate ability to identify project threats and develop risk mitigation and contingency plans. Implement action plans to reduce or eliminate project risks.
• Apply in-depth knowledge of standard principles and techniques / procedures to accomplish complex assignments and provide innovative solutions.
• Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
• Lead by example and model behaviours that are consistent with HDR values. Work to build consensus and convince others to reach an agreement.
• Impact a range of customer, operational, project, or service activities within own team and other relatedteams.
• Work within broad guidelines and policies.

Qualifications& Experience

• Bachelor’s Degree in Electrical /Mechanical Engineering preferred with 3-5 years of relevantexperience. In lieu of a degree, a combination of experience and education willbe considered. LEED AP, PMP, and/or CCM designation(s) preferred.
• Experience of MEP in Data centre preferred.
• Ability to exercise judgment based on the analysis of multiple sources of information.
• Willingness to take a new perspective on existing solutions.
• In-depth knowledge of Microsoft Office products including Word, Excel, Outlook and MS Project, etc.
• Organizational skills with an advanced inquisitive mindset.
• Sophisticated math skills. Ability to calculatemildly complex figures such as percentages, fractions, and otherfinancial-related calculations.
• Singaporean or PR

Benefits and Culture

• Global organisation with opportunities for international travel and collaboration
• Award-winning sustainable projects
• HDR University learning platform with access to webinars, LinkedIn Learning, and the Pinnacle Series
• Rewards program including referrals, long service awards, and certification bonuses
• Company paid Annual Professional Membership Fees
• Employee Assistance Program
• A culture that supports and encourages inclusion and diversity where each of us are welcomed, valued, respected, and empowered to bring our authentic selves to work every day

Why HDR

At HDR, we know work isn't only about who you work for; it's also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other's contributions, and collaborate to make great things possible.  When you join HDR, we help you take charge of your career, giving you multiple growth opportunities along the way. 

We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That colouring outside the lines can illuminate fresh perspectives. And that small details yield important realisations. Above all, we believe that collaboration is the best way forward.