Total 6,175 Senior Executive job vacancies

Job Responsibilities:

• First point of contact for the customers assigned
• Use the various tools to facilitate the orders until it reaches customer
• Provide open order report and alert customer actively on shipments and FG.
• Coordinate with plant and customer on the reject returns
• Adhere to Company's policy and procedures.
• Involve in audits and manage invoice payment issues if any.
• Facilitate customer visits as and when needed.
• Responsibilities with respect to significant aspects related link to operational control in work area.
• Any other duties as assigned by the supervisor.
  

Job Requirements:

• Minimum 1-2 years of experience in customer service, order processing, or administrative roles
• Diploma in Business Administration or equivalent
• Strong attention to detail and ability to prioritise tasks effectively
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications

JOB RESPONSIBILITIES:

Front Desk

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.

• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

• Be accountable for overall Quality of Service and Patient Satisfaction rate.

• Identify opportunities to recommend suitable treatment plans to our patients.

• Perform all front-desk routine matters, such as registration, scheduling of appointment, processing payments and handling email and SMS enquiries.

• Communicate new initiatives to patients in a professional and tactful manner.

• Handle, process and record all inbound calls, responses, enquiries and customer interactions

  from various referral sources, social media platforms and direct call-ins for new patient

  appointment bookings.

REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.

• Possess strong communication skills, patient and genuinely excited to help customers.

• Able to multi-task, problem-solve and manage time efficiently.

• Customer-oriented with passion in serving customers.

• Independent player and is motivated to complete any task without much supervision.

• Excellent telephone etiquette.

• xperience in healthcare or service-related industries is an advantage.

JOB DETAILS:

• 5 working days with 2 off days!

• 40 working hours per week.

JOB BENEFITS:

• Exciting career progression!

• Long service cash awards. Up to $2,000!

• Medical & Dental benefits.

• 14 days Annual Leave (Can increase up to 18 days)

• Additional leaves (Birthday, Marriage etc.)

• Performance bonus.

LOCATIONS: Central and west location available

Operator*5 (Office hours, up to2.2K/ West #Seniorarewelcome)

Company Highlight

• Job stability and working MNC manufacturing provide AWS + Variable Bonus
• Highly automated factory
• Work life balance culture and good welfare
• Working hours: office hours, Mon to Fri
• One round interview, offer on the spot

Responsibilities:

• Assemble, test, inspect, and troubleshoot refrigeration units.
• Maintain tools, design jigs/fixtures, and support process improvements.
• Train new staff (buddy system), ensure safety compliance, and keep proper records.
• Perform basic trouble shooting / rework on tested / assembled units.

Requirements:

• Willing to stand long hours
• Able to work OT if needed
• Location: Western of Singapore, near Pioneer

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Operator*5 (Office hours, up to2.2K/ West #Seniorarewelcome)

Company Highlight

• Job stability and working MNC manufacturing provide AWS + Variable Bonus
• Highly automated factory
• Work life balance culture and good welfare
• Working hours: office hours, Mon to Fri
• One round interview, offer on the spot

Responsibilities:

• Assemble, test, inspect, and troubleshoot refrigeration units.
• Maintain tools, design jigs/fixtures, and support process improvements.
• Train new staff (buddy system), ensure safety compliance, and keep proper records.
• Perform basic trouble shooting / rework on tested / assembled units.

Requirements:

• Willing to stand long hours
• Able to work OT if needed
• Location: Western of Singapore, near Pioneer

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Are you a hunter at heart with an interest in the fast-moving world of workforce solutions?

At ManpowerGroup Singapore, we’re looking for a Sales Executive. This is a pure sales role — you won’t be doing recruitment yourself. Your focus is on opening doors, building relationships, generating demand, and winning new logos.

You’ll be:

• Proactively identifying and securing new clients
• Driving job orders by engaging client-side hiring managers
• Spotting new companies entering the Singapore market and positioning ManpowerGroup as their recruitment partner of choice
• Partnering with our recruitment consultants to ensure smooth delivery once job orders are secured

We’re looking for someone with:

• 1–3 years of experience in solutions-based selling
• A proven track record in hunting and winning new business
• Familiarity with the Singapore market and an eye for emerging opportunities
• Confidence, drive, and a love for fast-paced, project-driven environments

Why join us?

You’ll be part of a globally respected brand, work with a collaborative team, and help businesses scale their workforce for events, projects, and seasonal peaks. While we already partner with many established MNCs, this role is about expanding our reach into new and growing players across Singapore’s dynamic business landscape.

Grow your impact. Shape the future. Apply now.

We regret only shortlisted candidates will be notified.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice

The Senior Accounts Executive will support the finance and accounting operations of assigned subsidiaries, with a focus on financial reporting, HQ reporting coordination, accounting documentation, and compliance support. The role will work closely with local finance teams and Headquarters in Japan to ensure timely and accurate reporting submissions.

Responsibilities:

• Support the day-to-day finance and accounting activities of assigned subsidiaries, including accounting records, reconciliations, schedules, and supporting documentation.
• Assist in improving accounting workflows, reporting templates, compliance documentation, and internal control processes.
•  Assist in the preparation of quarterly financial reports and tax-related reporting requirements, including Global Minimum Tax and Country-by-Country Reporting, for management review and submission to Japan HQ
• Coordinate with internal stakeholders, local finance teams, and Japan HQ on finance-related administrative, reporting, and documentation matters
• Support the preparation of financial data, summaries, and board materials for submission to, and discussion at, Board meetings held at Japan HQ
• Maintain proper filing, documentation, and audit trails for finance and accounting records and reporting submissions

Requirement:

• Diploma or Degree in Accountancy, Finance, Business, or related discipline 
• Good attention to detail, numerical accuracy, and ability to meet reporting deadlines
• Able to coordinate with stakeholders across different countries and maintain proper financial documentation
• Advanced proficiency in Japanese (JLPT N1 equivalent) and English including ability to read and prepare business or finance-related correspondence to support Japan Headquarters

As a QA Executive for Amber, you will play a key role in ensuring the overall quality and performance of the product NextGen Management Systems as well as client websites/applications. You will be responsible for designing and executing test plans, troubleshooting issues, and collaborating with cross-functional teams to deliver a seamless and reliable platform for our users. You will ensure that the platform meets high standards of functionality, usability, and security, while continuously striving to enhance the overall user experience.

Key Responsibilities:

• Test Planning & Execution:Develop, document, and execute detailed test plans and test cases based on product requirements.
  Perform manual and automated testing to identify and troubleshoot software defects, ensuring the product meets all quality standards.
  
• Bug Tracking & Reporting:Identify, document, and track software defects using bug-tracking tools.
  Collaborate with developers to communicate issues, provide details for resolution, and verify bug fixes.
  
• Regression & Performance Testing:Conduct regression testing to ensure previous functionality remains intact after new releases or updates.
  Execute performance, load, and stress testing to ensure the platform performs optimally under varying conditions.
  
• Collaboration:Work closely with developers, product managers, and UX/UI teams to understand requirements and participate in sprint planning meetings.
  Provide insights and feedback on user experience, and recommend improvements to enhance product functionality and usability.
  
• Documentation:Create and maintain detailed documentation for test plans, test scripts, and results.
  Prepare and present QA reports to management and stakeholders.
  
• Continuous Improvement:Stay updated on the latest testing methodologies and tools to continuously improve QA processes and tools.
  Identify opportunities for automation to improve efficiency in testing.
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in Quality Assurance, preferably in software testing or SaaS-based products.
• Strong knowledge of QA methodologies, tools, and processes.
• Experience in manual and automated testing tools such as Selenium, JIRA, or similar.
• Familiarity with Agile and Scrum methodologies.
• Basic understanding of programming languages like Java, Python, or SQL.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills with the ability to work in a fast-paced environment.

Preferred Skills:

• Experience with testing in web applications.
• Familiarity with API testing tools like Postman.
• Knowledge of version control systems like Git.
• Basic understanding of security and compliance testing for web applications.

Location: West
Duration: Full time role
Hours: 5.5 Days, office hours

Job Description

• Review written order form (medication chart, medication record or prescription) to determine the drug needs of the patient, ensuring that overdoses have not been prescribed, that no toxic reactions will result from administration to the patient and that all drug orders are specific (contact physicians as necessary to review ambiguous or illegible prescriptions)
• Fill prescriptions as ordered by attending physician by:
• I. Filling bottles, packaging material, dosage form and other packaging forms with measured amounts of medication in accordance with prescription specifications
• II. Documenting supplies used and labelling containers (including directions for use)
• Supervise the compounding and/or dispensing of medication (unit dose, intravenous admixtures, investigational drugs and outpatient prescriptions)
• Make recommendations about appropriate drug therapy to doctors
• Report adverse drug reactions encountered by patients
• Ensure patients receive their medicines correctly in a timely manner
• Informs prescribers of any drug interaction, adverse drug reactions, contraindications
• Maintains a shelf inventory of medications and pharmaceutical supplies, ensuring that storage is in accordance with security, environmental and product shelf life parameters
• Perform inspections of drug storage areas throughout the hospital and performs other job-related duties as assigned
• Any other duties or responsibilities as assigned

Job Requirements:

• Min. Bachelor's in Pharmacy or relevant fields
• Registered with the Singapore Pharmacy Council
• Min.1-3 years of pharmacy experience is required

Interested applicants please submit their detailed resumes via email to 
melissa@recruitexpress.com.sg
All applications and personal information received will be treated with the strictest confidence.
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

Job Scope:

• You will be part of an architectural team involved in the technical evaluation of addition and alteration (A&A) submissions and renovation work proposals for existing properties.

• In the course of your daily work, you will collaborate with the client's Architects and Building Managers to evaluate architectural work items in accordance with the client's technical requirements and renovation guidelines.

• You will also manage queries from applicants, including contractors and residents, resolve issues to ensure compliance, and consult relevant agencies on matters relating to statutory requirements.

Requirements:

• Background in Architecture or similar building related field.

• Candidates with at least 3 to 5 years of relevant working experience in preparation of architectural project drawings and/or site management of building projects will be preferred.

• Experience and good understanding in architectural detailing, construction method and building materials will be an asset.

Contract Period: 1 year

Working Arrangement: 

• Monday to Thursday: 8.30 am to 6pm
• Friday: 8.30 am to 5.30 pm

Salary: $18 per hour (Approx. $3,200 – $3,300 per month)

Location: Toa Payoh

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

About the Role
At Sleek, we help entrepreneurs and businesses start, manage and grow their companies through company incorporation, accounting, payroll and corporate secretarial services. We are looking for an Account Executive who is passionate about helping founders and business owners solve problems and make informed decisions. You will engage with inbound leads, understand their needs, guide them through their options, and help them become successful Sleek customers.
This is a consultative sales role where you will work directly with founders, startups, and SMEs, helping them navigate important business decisions while identifying the most suitable solutions for their needs.

Mission
Sales rockstar for the Singapore market, whose mission is to drive revenue growth by building and maintaining client relationships, identifying new business opportunities and closing deals.

Outcomes

• Convert inbound leads into new business opportunities and customers.
• Conduct consultative conversations with founders and business owners to understand their goals, challenges and requirements, and recommend the most suitable Sleek solutions.
• Become knowledgeable in Sleek's services and the Singapore business landscape to effectively advise prospects.
• Deliver a professional, responsive and consultative experience for every lead.
• Demonstrate a strong sense of ownership and urgency in managing leads and opportunities from first contact through to conversion.
• Maintain accurate records and a healthy pipeline in HubSpot, ensuring reporting is timely and reliable.
• Collaborate closely with the Singapore Sales Team to share learnings, best practices and customer insights.
• Contribute ideas and feedback to improve sales processes, customer experience and conversion rates.
• Leverage AI tools to prepare for customer conversations, improve lead qualification, generate insights and increase sales productivity.

Good to Have

• 2–5 years of sales experience, preferably in B2B services, SaaS, professional services, financial services, fintech, or a consultative sales environment.
• Proven ability to manage inbound leads and convert opportunities into customers.
• Strong discovery, communication and relationship-building skills.
• Ability to understand customer needs and recommend suitable solutions.
• Strong organisational skills with attention to detail and follow-through.
• Comfortable using CRM systems (HubSpot preferred).
• Comfortable using AI tools (e.g. ChatGPT, Copilot, Gemini) to prepare for customer conversations, improve lead qualification, generate insights and increase sales productivity.
• Self-motivated, proactive, and comfortable working in a fast-paced environment.
• Based in Singapore

Nice to Have

• Experience working with founders, startups, SMEs or entrepreneurs.Professional proficiency in Mandarin to support Mandarin-speaking founders and business owners
• Experience working in a fast-growing or high-performance sales environment
• Exposure to accounting, payroll, company incorporation, corporate secretarial, or business services industries

Some other great things about working at Sleek…

• Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 
• Flexibility: You’ll be able to work from home. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year
• Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
• Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
• Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.

Key Responsibilities:

• Partner with project managers, clients, and the development team to understand user needs, business goals, and technical requirements.

• Create user flows, wireframes, interactive prototypes, and high-fidelity designs for websites, mobile applications, and marketing materials.

• Present and articulate design concepts and solutions to internal teams, stakeholders, and management.

• Identify gaps in user insights, motivations, and pain points to strengthen design strategies.

• Propose and conduct user research initiatives, including usability testing, interviews, and surveys, and translate findings into actionable design recommendations.

• Collaborate with cross-functional teams, including product owners, to ensure solutions are feasible, scalable, and aligned with both user and business needs.

• Ensure all design outputs are visually compelling, intuitive, and consistent with established brand guidelines and design systems.

• Work closely with front-end developers to ensure accurate and high-quality implementation of designs.

• Contribute to front-end development efforts (training will be provided).

Requirements:

• A strong portfolio demonstrating visual design expertise, user-centered design thinking, research capabilities, and analytical skills.

• Proficiency in design tools such as Figma or equivalent platforms.

• Experience gathering requirements through workshops, stakeholder interviews, and research activities.

• Solid understanding of user research methodologies and hands-on experience conducting usability testing.

• Ability to communicate ideas effectively through storytelling, storyboards, mood boards, flowcharts, and presentation decks.

• Strong verbal, written, and visual communication skills with the ability to collaborate across teams.

• Exceptional attention to detail with a commitment to pixel-perfect execution and design system consistency.

• Ability to thrive in a fast-paced environment and manage multiple projects concurrently.

• Strong business acumen with the ability to align design decisions with broader organizational goals.

• Familiarity with Agile and Scrum methodologies is an advantage.

• Experience in project management is a plus.

• Experience in front-end development is a plus.
  

  Work Location: North / Central

  
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Warehouse Administration

• Prepare and process warehouse inbound and outbound documentation.
• Update and maintain inventory records in the Warehouse Management System (WMS).
• Coordinate with warehouse operations staff on receiving, storage, picking, packing, and delivery activities.
• Monitor stock movement and ensure accurate inventory transactions.
• Prepare daily, weekly, and monthly warehouse reports.
• Maintain filing and record-keeping of operational documents.
• Coordinate with customers regarding stock status, deliveries, and warehouse requirements. 
• Assist in stock-taking and inventory audits.
• Ensure compliance with company procedures and customer requirements.

Billing & Invoicing

• Generate invoices for warehousing, transportation, and value-added services.
• Verify billing information against operational records and approved rate cards.
• Ensure timely and accurate billing to customers.
• Prepare debit notes, credit notes, and supporting documents.
• Monitor billing discrepancies and resolve customer billing queries.
• Maintain billing records and supporting documentation.

Customer Service & Coordination

• Liaise with customers, and internal departments.
• Respond to customer enquiries regarding stock movements, deliveries, and invoices.
• Support customers with documentation requests and reporting requirements.

General Administrative Duties

• Handle emails, phone calls, and correspondence related to warehouse operations.
• Support management with ad hoc administrative tasks.
• Assist in implementing and improving warehouse administrative procedures.

Preferred Skills

• Knowledge of warehouse operations and inventory control.
• Experience with WMS, ERP, or inventory management systems.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Good organizational and communication skills.
• Attention to detail and accuracy in billing and documentation.
• Ability to work independently and meet deadlines.

Job Scope:

• You will be part of a team in the engineering department involved in technical processing of submissions for addition and alteration (A&A) works to existing properties and technical submissions by other agencies e.g. IMDA, NEA etc.

• You will schedule the renovation audit at prefab blks carried out by appointed building inspector. To manage the audit carry out in accordance with contractual requirements.

• You are required to compile reports for the audits performed at scheduled period. You are required to interact with consultants, contractors, Branch offices as well as residents to resolve A&A issues and ensure compliance

Requirements:

• Possess a good background in Civil and Structural  Engineering.

• Those with at least 5 years of working experience in preparation of Civil and Structural Engineering project drawings and/or supervision of civil engineering and building projects will be preferred.

• Experience and good knowledge of relevant structural detailing, BIM and modelling software, construction technology and with good communication skills will be an asset.

Contract Duration: 3 months to 1 year

Working Arrangement:

• Monday to Friday (Office hours)

Salary: $18 per hour (Approx $3,200 to $3,300 per month)

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

Job Description
We are looking for a creative and motivated Marketing Executive to support our marketing and branding activities. The successful candidate will be responsible for planning and executing marketing campaigns, managing social media platforms, creating marketing content, and generating leads to support business growth.

Requirements

• Diploma or Degree in Marketing, Business, Communications, or related field.
• At least 1-2 years of relevant marketing experience preferred.
• Knowledge of social media marketing and digital advertising.
• Proficiency in Microsoft Office applications.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience in the interior design, renovation, or construction industry will be an advantage

Overview

Proactively cultivates relationships with customers and uses Microsoft sales strategies to establish alignment and secure buy in and execution. Proactively develops a comprehensive understanding of customer's needs and strategies, priorities, and industry direction. Leads digital transformation to drive business outcomes and create business value for customers. Develops and oversees the execution of account plans to ensure engagements yield high volume sales for both Microsoft and the customer. Thinks strategically about account planning, setting standards and priorities, outlining where to and how to invest resources. Oversees a complex accounts and leads planning and prioritization efforts to ensure appropriate responses to account needs. Engages with key internal partners to promote long-term, mutually-beneficial digital transformation strategies. Leverages key executive relationships to build trust with the customer organization. Leverages best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops compelling, value-proposition presentations and specialized business plans for customers that drive business outcomes. Develops and implements plans for maximizing upselling/cross-selling opportunities in certain accounts. Proactively coordinates with network of industry experts to build strong knowledge of the industry and the competitive landscape.

Responsibilities

Account Management

• Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, outcomes, and forecasts. Leads multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency to achieve customer outcomes. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.
• Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.
• Expands network of key internal (e.g., Industry Solutions [IS]) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key mainstream partners to promote long-term, mutually-beneficial business and technology transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners’ sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.
• Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.

Customer Engagement

• Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale through insightful listening.
  Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive, business, and technical decision makers at high levels of the customer's organization through consultative engagement to establish alignment and secure buy-in and execution. Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Works with the customer partners foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan.
• Proactively develops a comprehensive understanding of customer's business and technology needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers' needs to deliver new insights on customers' business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer business and technology solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model. Connect customers with other customers/partners on areas that may benefit them. If industry aligned, also develops a deep understanding of the customer's industry.

Industry Knowledge

• If aligned by industry, exhibits deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. Demonstrated ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.

Sales Excellence

• Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g., Customer Success Account Management [CSAM]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.
• Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new non-qualified opportunities. Guides others on how to tailor industry-specific presentations. Presents outcome based cross solution strategies.
• Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in certain accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand budget allocated to Microsoft. Leverages virtual teams to identify and act on new non-qualified opportunities while utilizing common sales and delivery methodology for the Microsoft sales organization.
• Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.
• Positions oneself as a thought leader and trusted advisor internally and externally to executive-level business decision makers of multiple assigned accounts by leveraging best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to build stronger relationships with decision makers of assigned accounts. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.

Qualifications

Required/minimum qualifications

• Master's Degree in Business Administration AND 4+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business Administration AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.
• 5+ years account management experience OR equivalent.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.