Total 1,111 support analyst job vacancies in Malaysia

Job Responsibilities:

• Support General Price Increase (GPI) Exercise.
• Assist in compiling monthly incentive plans for review.
• To clarify pricing terms.
• Maintenance of Rates.
• Support rate setup or updates in Express Billing.
• Assist in the central implementation of the annual general price increase for Global Customers.
• Maintenance of Global Agreements.
• Maintain and review fuel terms for Global Customers, executing updates and communicating changes to Sales.
• Support post-activation maintenance activities.
• Update Global Customer Agreement information.

Job Requirements:

• Diploma/Degree holder in any field with strong analytical background.
• Proficient in Microsoft Excel
• Meticulous and detailed, with the ability to analyse large volumes of data.

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Scope:

You will leverage AI/ML, statistics, data technologies and cloud computing platforms to develop integrated, innovative data-driven solutions which will support and advance core work and strategic goals against the backdrop of an evolving energy landscape. The key responsibilities of the officer include:

• Design, build, deploy, manage and maintain end-to-end data and AI/ML projects, as well as Big Data and Cloud platforms to meet the multi-faceted needs of a rapidly growing data-driven organization in the energy sector
• Perform project management and product owner activities for the development, testing and maintenance of enterprise data systems such as data lakes, analytics platforms and AI platforms according to the Agile methodology;
• Develop and implement scalable and reliable Extract, Transform and Load (ETL) processes for the ingestion and integration of large, structured and unstructured data from a variety of data sources. This includes systems that are on-premise and cloud platforms
• Working with business users, project teams, government agencies, international organizations and industry partners to explore new AI/ML and data technologies, tools and techniques in the energy sector; and identify new deployable solutions to support and advance the companty's core work and strategic goals.

Requirements:

• Education in Computer Science, Data Science, Statistics, Economics, or other related disciplines with substantial quantitative content
• Relevant working experience, especially in handling data analytics or AI/ML projects; as well as strong knowledge of data/cloud technologies.
• Demonstrable experience in leveraging data/ML techniques such as data mining, data engineering, machine learning, natural language processing, etc.
• Demonstrable experience in programming languages like SAS, R, Python, Java, or Scala for data science and/or data processing applications.
• Excellent analytical, coordination and communication (written and verbal) skills are critical for this position.
• Background in handling data analytics as well as strong knowledge of data/cloud technologies.
• Applicants must possess an independent problem-solving mindset with a strong desire to find innovative and 'out of the box' solutions to problems.
• Applicants must possess strong interpersonal skills to engage, collaborate, build and maintain relationships with stakeholders.
• Applicant must be a committed team player, with a strong interest to shape Singapore's energy landscape and public service.
• Knowledge/experience in working with Gen AI technologies such as LLM models would be an advantage.

Working Hours: Office Hours

Contract Period: 12 months

Salary: $4500-$7500/month (depending on job position, qualifications and experience)

Location: Pasir Panjang

EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI

We are looking for a technically strong and detail-oriented Senior Analyst to manage and optimize our cloud and on-premise IT infrastructure.

In this role, you will design, support, and enhance IT systems to ensure they remain secure, reliable, and aligned with business needs. You will also lead infrastructure solutioning and project delivery, working closely with stakeholders, vendors, and internal teams.

Key Responsibilities

• Design and manage cloud and on-premise infrastructure across production, staging, QA, DR, and development environments
• Oversee provisioning, scaling, monitoring, security, and disaster recovery of IT systems
• Ensure systems meet Security-By-Design (SBD) and cybersecurity requirements
• Manage IT operations including patching, upgrades, backups, and system monitoring
• Lead infrastructure projects — from solution design to implementation — ensuring timely and cost-effective delivery
• Manage vendors, contractors, and IT infrastructure budgets

Requirements

• Degree in Computer Science, Information Systems, or related discipline
• Minimum 3 years of experience in IT infrastructure and system support
• Experience in cloud technologies (IaaS, PaaS, SaaS) and infrastructure project delivery
• Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations

Key Attributes

• Strong technical expertise and attention to detail
• Proactive, self-driven, and adaptable to evolving technologies
• Strong problem-solving and stakeholder management skills

Why Join Us

• Exposure to both cloud and on-premise infrastructure environments
• Opportunity to work on end-to-end infrastructure design and delivery
• Collaborative environment with cross-functional teams
• Involvement in adopting and implementing emerging technologies

Key Responsibilities

• Coordinate and arrange meetings with internal and external stakeholders
• Assist in scheduling and coordinating team events and activities
• Handle travel arrangements
• Maintain an organised electronic document filing system to ensure ease of access
• Support and facilitate all communication within the team regarding administrative and operational matters.
• Provide administrative and logistics support to the team
• Manage office supplies and inventory
• Manage procurement requests, coordinate with suppliers and stakeholders on delivery matters
• Manage expense records and claims
• Process incoming purchase orders, track customer delivery milestones and handle invoicing matters
• Coordinate security clearance for guests
• Coordinate Customer/internal events , including if applicable accommodation, catering, venue and equipment arrangements
• Support on and off boarding of new team members
• Perform ad hoc duties assigned by the management

Qualifications and skills

• Bachelor’s degree or equivalent.
• 5+ years of experience supporting high-level executives.
• Service-oriented team player with exceptional interpersonal skills and ability to build and foster relationships
• Strong organising skills with ability to work within constrains and simplify tasks
• Independent, self-motivator, and adaptable
• Detail oriented and problem solver

Job purpose

To monitor and maintain the networks, application software and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

·               Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

·               Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

·               Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

·               Repairing equipment and replacing parts as required.

·               Managing backup jobs.

·               Providing support, including procedural documentation and relevant reports

·               Supporting the roll-out of new software and hardware.

·               Maintaining records of software licenses.

·               Managing IT Assets, inventory and other IT supplies.

·               Source and co-ordinate with vendors for procurement, maintenance and support issues.

·               Testing and evaluating new technology.

Requirements

·               Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

·               Required technical troubleshooting skills for Windows 10, 11.

·               Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

·               Support for handheld smartphones and tablets.

·               Monitor and ensures compliance with company’s IT Security policies.

·               Patch management.

·               Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

·               Willingness to take ownership of task and express interests in learning new technologies and systems.

·               Basic knowledge of cybersecurity will be an added advantage.

·               Knowledge in use of AI tools would be an advantage.

·               Fresh graduates are welcomed to apply

Working conditions

·       5.25-day work week

• Design, develop, and maintain scalable trading applications.
• Work across the full stack, including backend services and frontend interfaces.
• Analyze business requirements and translate them into technical solutions.
• Ensure high performance, reliability, and security of applications.
• Troubleshoot and resolve production issues in a timely manner.
• Collaborate with cross-functional teams including QA, DevOps, and business stakeholders.
• Participate in code reviews and contribute to best practices.

Skills / Requirements

• 7+ years of Strong experience in Java development (Java 8 or above).
• Proficiency in full stack development (Spring Boot, Microservices, AWS, CI/CD, REST APIs, and modern frontend frameworks such as Angular or React).
• Experience working with trading or financial applications is highly preferred.
• Solid understanding of databases (SQL/NoSQL).
• Familiarity with microservices architecture and cloud environments is a plus.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.

Interested candidates, who wish to apply for the above position, please send in your resume to: sasi.indurthi@persolapac.com

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1331594 (Sasi Indurthi Venkata)

We regret to inform you that only shortlisted candidates will be contacted.

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

• Engage with business users and stakeholders to understand business objectives, challenges, and requirements.
• Conduct workshops and requirement gathering sessions.
• Analyze existing processes and identify improvement opportunities.
• Translate business needs into clear functional and technical requirements.
• Prepare Business Requirement Documents (BRD), Functional Specifications (FSD), and user stories.
• Work closely with Architects, Developers, QA, and Product teams to design technology solutions.
• Perform gap analysis and impact assessments.
• Define workflows, process maps, data flows, and system integration requirements.

Skills/Requirement -

• Strong hands-on experience as a Business Analyst.
• Must have strong analytics experience with expert-level experience and understanding of modern data analysis practices.
• Experience delivering IT transformation projects.
• Strong stakeholder management experience.
• Experience working with cross-functional technology teams.
• Ability to communicate with both business and technical audiences.

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

About the Role

We are seeking a motivated Analyst to join the Agentic Intelligence Business Unit, supporting initiatives across data automation, process optimization, and agentic (AI-driven) automation solutions. This is a junior role ideal for candidates starting their careers in automation, data Automation, and intelligent process transformation.

Scope of Activities include but no limited to:

• Support delivery of data, process, and agentic automation projects across client engagements and internal initiatives.
• Assist in analysing business processes and data workflows to identify automation and optimization opportunities.
• Work with senior team members to design and implement automation solutions using low-code/no-code platforms (e.g., UiPath, Power Automate, Alteryx, Xceptor) and emerging agentic tools.
• Develop and maintain data pipelines (ETL/ELT) for ingestion, transformation, and integration across various systems.
• Good to have Integration experience from multiple sources including databases, APIs, and cloud platforms.
• Translate business requirements and process flows into structured automation workflows and technical solutions.
• Contribute to documentation including Business Requirements (BRD), Process Definition (PDD), and Solution Design Documents (SDD).
• Support the automation lifecycle – including development, testing, deployment, and post-implementation support.
• Create and execute test cases and scenarios for system integration, UAT, and production readiness.
• Monitor and troubleshoot automation processes, perform root cause analysis, and resolve issues within SLA timelines.
• Ensure adherence to best practices in automation development, including code quality, reusability, and maintainability.
• Follow incident, problem, and change management processes to support stability of deployed solutions.

Experience, Knowledge & Skills Requirements

• 0–2 years of relevant experience in data, automation, or software development (fresh graduates are encouraged to apply).
• Foundational knowledge of programming/scripting (e.g., Python, Java, C#, VBA, or SQL) is preferred.
• Basic understanding of data processing, ETL/ELT concepts, and APIs.
• Exposure to or willingness to learn low-code/no-code and RPA tools (e.g., Power Automate, UiPath, Alteryx, Xceptor).
• Interest in AI/Agentic automation, decisioning systems, or intelligent workflows is an advantage.
• Strong analytical thinking with the ability to break down problems and propose structured solutions.
• Good understanding of software development lifecycle (SDLC), including Agile methodologies (preferred).
• Ability to interpret process diagrams and business requirements into technical implementations.

Other Requirements

• Ability to work well within a multi-disciplinary team structure, but also independently.
• Meet agreed deadlines, with demonstrable Productivity.
• Strong interpersonal, verbal and written communication skills.
• Ability to work in a culturally diverse and inclusive environments.
• Flexibility in scheduling with willingness to work extra non-standard hours if required.
• Willing and able to travel up to 20% (domestic, regional and international).

Education Requirements

• Degree in in Computer Science, Information Technology, Business Systems or related Engineering disciplines.
• Written and spoken fluency in English with business proficiency

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

The Data Analyst will be a critical part of our team, responsible for transforming complex data into actionable insights that drive business decisions. The role is expected to leverage analytical expertise to design and produce comprehensive dashboards and reports, identify data quality issues proactively, and communicate findings clearly to diverse stakeholders. This role requires a strong blend of technical skills, business acumen, and an ability to translate data into compelling narratives.

This position offers growth opportunities in:

·      Developing expertise in advanced analytics techniques and business intelligence tools

·      Building strong relationships with stakeholders across different business units

·      Contributing to data-driven decision making that impacts commercial outcomes

·      Expanding technical skills in emerging areas like AI/ML applications and automation

Essential Duties and Responsibilities:

Dashboard & Report Development

·       Independently define complex business problems from a technical and analytical perspective.

·       Support business requirements gathering by participating in stakeholder meetings and translating business needs into technical specifications

·       Contribute to the development of analytical frameworks and methodologies under guidance from senior analysts

·       Align business requirements with stakeholders, define key metrics, and develop comprehensive business intelligence solutions (e.g., interactive dashboards and detailed reports) to fulfill requirements.

·       Build and maintain automated reporting solutions that deliver consistent, timely insights to business users

Data Communication & Presentation

·       Communicate and story tell results and insights to stakeholders effectively, driving understanding and action.

·       Create business insights proactively and share actionable recommendations with stakeholders, influencing strategy and operational improvements.

·       Prepare executive summaries and data narratives that highlight key findings and recommendations

·       Support senior team members in presenting complex analytical findings to leadership teams

Technical Implementation & Development

·       Individual Contributor – producing data analysis, calls, and requirements production (SQL, Python, Metabases, Power BI, etc.) while following established coding standards and best practices

·       Develop and maintain SQL queries, Python scripts, and other analytical tools to support regular reporting needs

·       Contribute to the improvement of existing analytical processes and tools through code optimization and documentation

·       Independently plan and develop data product features & solutions with minimal direction, demonstrating strong ownership and problem-solving.

Customer Journey & Behavioral Analytics

·       Quantify the end-to-end customer journey using advanced analytical techniques to increase conversion and engagement, providing data-backed recommendations.

·       Analyze user behavior patterns, conversion funnels, and customer segmentation to identify opportunities for improvement

Project Coordination & Delivery

·       Act as a key point of contact for specific markets or business units to plan and organize all data-related intakes and project pipelines.

·       Track project progress and communicate updates to stakeholders according to established timelines

·       Coordinate effectively with data engineering, development, and product teams to define data requirements, advocate for necessary tooling, and ensure data availability for robust analytics & insights.

·       Produce sophisticated dashboards, reports, and analytics independently.

·       Proactively understand, ensure, and govern data quality across various datasets.

·       Troubleshoot complex data quality issues, identifying root causes and proposing robust, scalable improvement suggestions.

Cross-Team Collaboration

·       Clearly communicate business requirements and analytical insights to stakeholders, defining scope, deliverables, and potential impacts.

·       Proactively define project workstreams and data solutions by directly collaborating with other teams.

·       Define problems and propose solutions based on experience and active listening.

·       Participate in technical discussions and provide analytical perspective on data requirements and system capabilities.

Data Quality Management & Monitoring

·       Monitor data quality metrics and alert senior team members to potential issues requiring investigation

·       Contribute to data quality improvement initiatives by identifying patterns and suggesting process enhancements.

·       Escalate critical data issues to appropriate team members while providing detailed analysis of impact and potential solutions.

About the Role

We are partnering with a leading European multinational with a strong and growing presence across Asia Pacific to hire a commercially driven and tech-savvy FP&A professional to support regional business performance, financial planning and decision-making across multiple APAC markets.

This is an excellent opportunity for candidates who enjoy working with data, business partnering and regional exposure within a dynamic multinational environment.

Key Responsibilities

• Support regional budgeting, forecasting and management reporting processes across APAC
• To assist and support financial mid-term planning, annual budgeting and regular forecasting processes, consolidation, and reporting requirements
• Analyse trends, variances and operational KPIs to support business performance management
• Assist in business units reporting for the region, including but not limited to profitability by markets, sales reporting, margin variance analysis and sales pipeline assessments
• To assist in monitoring and analyzing key metrics, drive operational performance, support cost optimization and efficiency
• Prepare and enhance KPI dashboards and management reports
• Support reporting automation and data transparency initiatives using BI and digital tools
• Participate in regional projects and ad-hoc financial analysis

Requirements

• Degree in Accountancy, Finance or equivalent professional qualification
• Approximately 4–6 years of relevant FP&A, commercial finance or business controlling experience within MNCs
• Strong analytical and business insight capabilities with the ability to interpret financial variances, trends and anomalies across regional markets and business units
• Strong financial planning and forecasting discipline with high ownership of regional reporting and planning processes
• Structured thinker with strong problem-solving skills and the ability to prioritize effectively in a fast-paced, multi-country and matrix environment
• Strong stakeholder management and communication skills with the ability to partner effectively across functions, cultures and regional teams
• Tech-savvy and comfortable working with large datasets, reporting automation and BI tools to drive data transparency and business insights
• Advanced Excel skills with exposure to BI tools and dashboard reporting
• Experience with SAP and AI-enabled reporting tools will be advantageous
• Hands-on, detail-oriented and commercially minded with a proactive and collaborative working style

Job Scope:

You will leverage AI/ML, statistics, data technologies and cloud computing platforms to develop integrated, innovative data-driven solutions which will support and advance core work and strategic goals against the backdrop of an evolving energy landscape. The key responsibilities of the officer include:

• Design, build, deploy, manage and maintain end-to-end data and AI/ML projects, as well as Big Data and Cloud platforms to meet the multi-faceted needs of a rapidly growing data-driven organization in the energy sector
• Perform project management and product owner activities for the development, testing and maintenance of enterprise data systems such as data lakes, analytics platforms and AI platforms according to the Agile methodology;
• Develop and implement scalable and reliable Extract, Transform and Load (ETL) processes for the ingestion and integration of large, structured and unstructured data from a variety of data sources. This includes systems that are on-premise and cloud platforms
• Working with business users, project teams, government agencies, international organizations and industry partners to explore new AI/ML and data technologies, tools and techniques in the energy sector; and identify new deployable solutions to support and advance the companty's core work and strategic goals.

Requirements:

• Education in Computer Science, Data Science, Statistics, Economics, or other related disciplines with substantial quantitative content
• Relevant working experience, especially in handling data analytics or AI/ML projects; as well as strong knowledge of data/cloud technologies.
• Demonstrable experience in leveraging data/ML techniques such as data mining, data engineering, machine learning, natural language processing, etc.
• Demonstrable experience in programming languages like SAS, R, Python, Java, or Scala for data science and/or data processing applications.
• Excellent analytical, coordination and communication (written and verbal) skills are critical for this position.
• Background in handling data analytics as well as strong knowledge of data/cloud technologies.
• Applicants must possess an independent problem-solving mindset with a strong desire to find innovative and 'out of the box' solutions to problems.
• Applicants must possess strong interpersonal skills to engage, collaborate, build and maintain relationships with stakeholders.
• Applicant must be a committed team player, with a strong interest to shape Singapore's energy landscape and public service.
• Knowledge/experience in working with Gen AI technologies such as LLM models would be an advantage.

Working Hours: Office Hours

Contract Period: 12 months

Salary: $4500-$7500/month (depending on job position, qualifications and experience)

Location: Pasir Panjang

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products) supporting Australia market. As a Data Operations Analyst of Input Validation function at NIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

Responsibilities:

• Serve as the primary technical advisor to customers, building strong relationships with IT, operations, and senior stakeholders.
• Partner with Sales to understand client requirements, run discovery workshops, and shape solution strategies.
• Co-develop proposals, demos, and RFP/RFI responses, translating technical integration solutions into business value and ROI.
• Address technical queries, define integration scope, and contribute to effort estimation, pricing, and SOW development.
• Deliver solution presentations, product showcases, and briefings to C-level and operational stakeholders.
• Lead full onboarding lifecycle from kickoff to go-live, including requirements gathering, design, UAT, hypercare, and transition to support.
• Define onboarding roadmap, milestones, RACI, and risk management framework to ensure timely and quality delivery.
• Drive alignment across Development, Implementation, Operations, and Commercial teams as the accountable onboarding lead.
• Enhance onboarding frameworks, playbooks, and SOPs to reduce time-to-value and improve customer satisfaction.
• Translate business needs into technical specifications and design integration workflows using EDI/API standards (e.g., ANSI X12, EDIFACT, XML, JSON).
• Troubleshoot integration issues, conduct root cause analysis, and implement improvements to optimize system performance and data flow.
• Ensure adherence to security and integration standards, maintain documentation, and support clients with training and best practices.

Requirements:

• Degree in Computer Science, Information Systems, or related field with 8 years of relevant experience in system integration or enterprise implementations.
• Proven experience in leading customer onboarding for enterprise systems, preferably within freight forwarding or logistics.
• Demonstrated success in solution consulting or pre-sales roles, supporting commercial teams to win and expand accounts.
• Strong knowledge of EDI standards (ANSI X12, EDIFACT) and modern integration technologies (XML, JSON, REST/SOAP APIs).
• Ability to leverage AI tools and emerging technologies (including agentic AI) to enhance solution design and productivity.
• Experience in co-selling, building business cases, solution scoping, effort estimation, and value-based selling.
• Strong interpersonal skills with the ability to engage senior stakeholders, deliver executive presentations, and conduct workshops effectively.
• Customer-centric, analytical, and self-driven individual with strong problem-solving skills, adaptability in fast-paced environments, and global mindset.

The Company

A well-established organization in the semiconductor sector is currently seeking a Financial Analyst to join their dynamic team.

The Role

We are partnering with a leading global organization to hire a Finance professional to support a broad scope covering financial reporting, tax compliance, and business partnering. This role will be responsible for ensuring statutory and group reporting requirements are met, preparing financial and tax filings, supporting budgeting and variance analysis, and collaborating with stakeholders on tax-related matters and audit activities. The position also involves driving process improvements, managing GL-related activities, and providing ongoing support to regional and global finance teams, alongside involvement in various projects.

Your Profile

The ideal candidate will possess strong analytical skills and a solid grounding in finance or accounting, supported by a relevant bachelor’s degree. Proficiency in Microsoft Office, particularly Excel, is essential, along with hands-on experience using ERP systems such as SAP or Oracle. You should be detail-oriented, comfortable working with data, and able to navigate systems and processes in a structured finance environment.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13460645, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Overview

We are seeking a proactive Business Analyst to bridge business needs and technology solutions by translating user and stakeholder requirements into actionable product outcomes. You will work closely with Product Managers, engineers, designers, and stakeholders to identify business opportunities, define requirements, and drive the successful delivery of digital products.

The ideal candidate possesses strong analytical thinking, stakeholder management, and problem-solving skills, with experience in product development and data-driven decision-making.

Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business requirements and user needs.
• Conduct market research, competitor analysis, and user interviews to identify business opportunities and define problem statements.
• Evaluate existing business processes and technology solutions to identify gaps, improvements, and opportunities for innovation.
• Translate business requirements into clear user stories, functional specifications, and acceptance criteria for development teams.
• Work closely with Product Managers, designers, and engineering teams throughout the product development lifecycle.
• Define success metrics, KPIs, and dashboards to measure product performance and business outcomes.
• Analyse post-release performance, gather user feedback, and recommend enhancements for continuous product improvement.
• Assess the impact of change requests, evaluate feasibility, and support prioritisation based on business value and technical effort.
• Facilitate communication between business and technical teams to ensure successful solution delivery.
• Support Agile ceremonies, including backlog refinement, sprint planning, user acceptance testing (UAT), and product demonstrations.

Requirements

• Degree or Diploma in Business, Computer Science, Information Technology, Product Management, or a related discipline.
• Proven experience as a Business Analyst, Product Analyst, or similar role within digital product or software development environments.
• Strong analytical and problem-solving skills, with the ability to collect, interpret, and synthesise data into actionable business insights.
• Experience gathering, documenting, and managing business and functional requirements.
• Experience working with cross-functional Agile teams throughout the software development lifecycle.
• Strong understanding of user story creation, process mapping, workflow analysis, and business process improvement.
• Experience defining KPIs, analysing product performance, and building reports or dashboards using data-driven metrics.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence both technical and non-technical audiences.
• Ability to manage multiple priorities, work independently, and deliver results in a fast-paced environment.
• Experience using Agile project management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms is advantageous.