Total 207 support analyst job vacancies in Malaysia

Job Description

We are looking for a Admin Assistant (Sales Support) to assist our sales team with administrative and coordination tasks in the office.

This role focuses on supporting the sales team with documentation, quotations, and order processing. Training will be provided.

This position is suitable for candidates seeking to build experience in sales administration and office coordination.

Key Responsibilities

• Assist in preparing sales quotations
• Enter and process sales orders in the company system
• Maintain proper sales documentation and records
• Assist Sales Executives with administrative coordination
• Coordinate internally with operations and accounts teams
• Follow up internally on order status where required
• Provide general administrative support to the sales department

Requirements

• Basic computer skills (Microsoft Word, Excel, email)
• Organized and able to follow up on assigned tasks
• Responsible and able to work independently
• Prior administrative experience is helpful but not required
• Fresh graduates and candidates seeking entry-level office experience are welcome to apply.

Working Hours
Our office working hours are Monday to Friday, 8:30 AM – 6:00 PM.

About Us:

Linkgas Engineering Enterprise is a leading provider of fire protection services in Singapore, dedicated to ensuring the safety of lives and property through reliable and innovative fire protection solutions. We specialize in the design, installation, and servicing of cutting-edge fire suppression systems and products.

We are a well‑established law firm in Singapore providing a full range of legal services, with a strong focus on conveyancing and litigation. We are seeking a dedicated Conveyancing Support (Lodgment) staff member to join our team.

Key Responsibilities: -
- Administrative support to conveyancing secretaries
- SLA searches
- E‑Lodgment / E‑Filing
- Journal entries for lodgment
- Grant of access for Pay‑In and Pay‑Out
- Completion reports preparation
- File archiving and record management
- Other incidental administrative tasks as required

Requirements: -
- Some experience in conveyancing support preferred
- Proficiency in MS Office
- Quick and accurate typing speed
- Conscientious, with strong attention to detail
- Team player with good communication skills
- 5‑day work week
- Permanent position

What We Offer:
- A competitive remuneration will be offered to the successful candidate.
- A pleasant and conducive work environment is assured.

How to apply: -
Interested applicants may send their resume, expected salary, and availability to recruit@mstt.com.sg or call HP no: 9155 5623 for an interview.

Only shortlisted candidate will be contacted.

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.

Skills:

L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities:

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills:

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 5 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare
• report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monthly accommodation updates
• Monitoring & updating attendance of employees' records and maintaining a proper
• filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Location: Bukit Batok - Wcega Plaza (West)

Company Overview

YU FISH PRIVATE LIMITED imports, exports, and wholesales fresh and frozen seafood. The company processes quality products, serving local and international markets. They seek team players and problem solvers to grow in this dynamic seafood industry.

Job Summary

Support sales and operations teams by managing purchase orders, coordinating deliveries, tracking shipments, and maintaining organized records to ensure smooth customer service and timely order fulfillment.

Responsibilities

• Process and approve purchase order confirmations
• Negotiate with vendors to secure favorable terms and timely supply deliveries
• Coordinate delivery schedules to align with operational needs and customer expectations
• Track sales orders and coordinate quotes with the sales team to support customer transactions
• Manage customer accounts by providing responsive service and resolving issues promptly
• Perform accurate data entry of metrics and key operational data to support reporting needs
• Expedite orders and update sales orders and shipping information
• Monitor shipment schedules
• Maintain an organized and accessible filing system
• Assist team members with administrative tasks as needed

Our global People Technology & Analytics team is looking for a People Technology Analyst to support our HR systems and employee experience.

What You'll Do

You will maintain a broad understanding of our HR technology landscape and provide daily support, troubleshooting, and continuous improvements. Working within a global team across multiple regions, you will collaborate with HR, Finance, and HRIT team members to deliver system enhancements in consideration of our priorities.

Main responsibilities include:

• Provide functional support and issue resolution across HR systems
• Perform system maintenance, updates, and continuous improvement activities
• Partner with other teams to identify enhancements
• Support system and process changes across the employee lifecycle
• Contribute to documentation, testing, and deployment activities

What We're Looking For

You will collaborate with an interest in HR systems and process improvement. You will need to be customer-focused mindset.

• Experience with HR systems (e.g., Oracle, SuccessFactors, SmartRecruiters, Cornerstone, ServiceNow, or similar)
• Familiarity with HR processes, including talent acquisition and payroll

The Team

Valuation Team at Pacific Life Re is responsible for the actuarialvaluation of our diverse lines of business and global markets. The team will runand validate our global Tyche models to deliver insights across PL Re. Theywill support our long-term growth by implementing new business, continuouslyimproving processes and specifying and testing future model changes, workingclosely with our Actuarial Systems Team who develop and maintain the models.The team will be a key part of PL Re’s Divisional Business Services, interactingwith CA teams, Operations, Finance, R&D, and Pricing.

Our actuarial models are vital to the way we run our business, and theValuation Team will provide crucial insights across Financial Reporting,Business Planning and other processes. The team is in the midst of an excitingtransformation journey, driven by project Unify, towards more automated andefficient processes, making this an exciting time to join a new global team.

The Role

As Senior Analyst, you will support production, validation and analysisof actuarial model outputs across all relevant reporting bases (including EEC,BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS). You will work closely with othermembers of Valuation Team to ensure modelling processes are coordinated andcarried out effectively for both Financial Reporting and Business Planningprocesses. The role offers exposure to a wide variety of work, covering alllines of business, regions and legal entities.

You will also have an exciting opportunity to contribute to a period ofgenuine transformation as the benefits from Unify are delivered into the team.You will act as an advocate for change and foster a culture of continuousimprovement around modelling processes.

Collaboration with other teams will be crucial, as you'll be responsiblefor delivering modelling insights to a wide range of stakeholders across CAteams. You'll gain exposure and capabilities within the team to ensure that wecan respond to the increasingly complex needs of a growing global reinsurer,such as conducting sensitivities and scenarios or modelling newnon-proportional retrocession arrangements.

The role is part of a large, global sub-team, and so you will have theopportunity to gain substantial experience in global team collaborations. Youwill work with other members of CA both locally and globally, ensure effectivecommunication within the sub-team and with others. You will be part of a highperforming team and contribute to the working culture.

Role Responsibilities

·    Support the production of actuarial model outputsacross various reporting bases (including EEC, BMA EBS, USGAAP LDTI, IFRS17,MAS, KICS) for Financial Reporting and Business Plan, across multiple legalentities

·    Assist in ad-hoc modelling requests from various CAteams, such as modelling potential new Retrocession structures or carrying outstress / scenario modelling runs.

·    Performing controls and validations to ensure thecompleteness and accuracy of modelled results

·    Developing and maintaining a close workingrelationship with other members of Valuation Team, as well as other CA teams

·    Document controls for model inputs, outputs and otherprocesses related to Financial Reporting and Business Plan

·    Continuous improvement of modelling processes,including supporting related deliverables from the Unify program

·    Specifying model requirements and testing newdevelopments

·    Assisting with model updates and runs on other basesas required

Skills & Experience

·    Part qualified actuary with minimum of 3 years’experience in life insurance or life reinsurance

·    Experience with actuarial modelling software (Tychepreferred) and proficient with Microsoft Excel

·    Experience of challenging / improving processes and contributingto continuous improvement

·    Experience overseeing change and the introduction ofnew processes, controls and systems

·    Good understanding of the Corporate Actuarialfunction

·    Good understanding of reporting bases (for exampleEEC, BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS)

Competencies and Behaviours:

·    Ability to work independently and manage a varied anddemanding workload

·    Clear and effective communication skills, both verbaland written

·    Strong attention to detail, with a focus ondelivering accurate, high-quality outputs

·    Ability to collaborate effectively with colleaguesacross teams

·    Ability to learn and apply new concepts quickly,showing initiative, flexibility, and resourcefulness

·    Adaptability to change and evolving environments

·    Pragmatic mindset, able to balance accuracy witheffort

·    Willingness to question existing approachesand contribute ideas for improvement

Job Summary

The Investment Analyst delivers timely portfolio performance analysis, manages client relationships, and supports investment strategy formation to drive client retention and portfolio growth.

Responsibilities

• Lead the development of investment strategies for potential and existing clients to align with their financial goals
• Manage client relationships proactively by updating clients on portfolio performance and market trends using Salesforce and client matrix tools
• Draft investment collaterals including weekly market updates, monthly macroeconomic EDMs, and investment recommendation templates to support client communication
• Oversee end-to-end trading processes, including trade submission and verification, ensuring accuracy and compliance
• Manage money market holdings and implement drip feeding strategies for in-house and third-party investment products
• Deliver accurate and timely portfolio performance analysis reports to inform investment decisions
• Provide concise macroeconomic updates to Partners during Monthly Strategy Meetings (MSMs)
• Maintain up-to-date knowledge of in-house and third-party investment funds and portfolio models to support recommendations
• Perform yield calculations to evaluate the suitability of continuing or replacing existing investment solutions
• Drive retention of Funds Under Management (FUM) and Assets Under Management (AUM) through effective portfolio and client management

Preferred competencies and qualifications

• Degree preferably specializing in Investment Finance with at least 3 years of relevant experience in financial services, banking, wealth management, or investments
• Strong communication skills demonstrated by fostering relationships with clients and internal stakeholders and influencing investment strategy decisions
• Confidence and proficiency in client-facing activities such as portfolio review meetings and investment recommendations
• Strong analytical and problem-solving skills to interpret portfolio performance data and derive actionable insights
• Proficient in portfolio performance analysis and valuation techniques, applying best practices and methodologies
• Ability to work independently and collaboratively within a team environment
• Adaptability to change by embracing new challenges, adjusting communication style to suit audiences, and managing ambiguity effectively
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), FE Analytics, and FE Cashcalc for data analysis and client communication
• CFA or relevant qualifications (CMFAS M5, M9, M9A, M8, M8A, HI) considered an added advantage

Responsibilities

• Support senior management in evaluating growth opportunities, new business initiatives and strategic projects.
• Conduct market research, competitor analysis and industry studies to identify trends and opportunities.
• Assist in developing business cases and financial assessments for new initiatives and investments.
• Analyse business performance across brands and business units to identify opportunities for improvement.
• Monitor key business metrics and prepare management reports and recommendations.
• Support annual budgeting, forecasting and business planning exercises.
• Coordinate project activities and follow up on implementation progress.
• Prepare presentations, reports and proposal materials for management discussions and decision-making.
• Any other tasks as assigned

Requirements

• Degree qualification with at least 3 years of working experience.
• In-depth knowledge of the automotive industry and market landscape.
• Good financial acumen gained through commercial and operational experience.
• Strong analytical and problem-solving skills.
• Demonstrates careful attention to detail and quality.
• High level of initiative and willingness to learn.
• Strong communications, engagement and presentation skills,
• Proficient in Microsoft applications.

A well-established manufacturing company is looking for a hands-on Finance Business Analyst to join its regional finance and controlling team in Singapore. This is a broad-scope role sitting at the intersection of financial reporting, FP&A, and systems.



You'll be the engine behind the regional reporting cycle, consolidating financial data from multiple markets and turning it into meaningful management reports covering sales performance, gross margin development, raw material costs, and P&L. You'll also be supporting the annual budget and long-term planning process, including Hyperion submissions and intercompany reconciliations.



Beyond the numbers, you'll also be involved in ERP master data governance and working closely with a Power BI developer to improve reporting dashboards. There's a longer-term pathway into standard costing and plant reporting for those looking to broaden their skill set.



Requirements:

• Degree in Accounting, Finance, or a related field with at least 3 years of relevant experience in an MNC environment
• Hands-on experience with HyperionSolid grounding in IFRS and management reporting
• Proficient in ERP systems
• Strong Excel skills, Power BI or equivalent dashboard experience is advantageous
• A genuine interest in process improvement and exploring smarter ways of working — including AI tools
• A collaborative, curious, and solutions-oriented mindset

If you believe you fit the requirements for the role, please click APPLY NOW or you can email your CV to joey.chen@ambition.com.sg

Shortlisted candidates will be notified.



www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

License Number: 10C5117

#LI-JC1

We are seeking a highly organised and proactive Administrative Officer to provide administrative and coordination support to the Executive Assistant of Head of APA and Country Head. This role plays an important part in ensuring the smooth running of the executive office by assisting with scheduling, coordinating meeting and events, document preparation, travel arrangements, expense processing, and general office administrative duties.

The Administrative Officer will work closely with the Executive Assistant to support day-to-day operations, manage administrative tasks efficiently, and ensure timely follow-up on internal and external requests. The candidate should be detail-oriented, reliable, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Administrative and Secretarial Support

• Provide day-to-day administrative support to the Executive Assistant and Country Head.
• Manage calendars, schedule meetings, and coordinate appointments.
• Prepare the daily schedule, meeting materials, and supporting documents.
• Maintain proper filing, documentation, and record-keeping for easy retrieval of information.
• Coordinate incoming requests, emails, phone calls, and messages where required.
• Liaise professionally with internal departments, external vendors, customers and stakeholders on administrative matters.
• Maintain confidentiality when handling sensitive information relating to senior leadership and business operations.

Meeting and Event Coordination

• Meeting arrangements, including room bookings, calendar invites, conference call setup, catering, and visitor registration.
• Preparation of meeting agendas, presentation materials, reports, and minutes where required.
• Coordinate logistics for internal meetings, leadership meetings, town halls, offsites, and business events.
• Usher guests and ensure meeting rooms are properly prepared before and after meetings. Meeting and Event Coordination

Travel and Logistics Support

• Coordinate business travel arrangements, including flight bookings, hotel reservations, transport arrangements, visa support, and travel itineraries.
• Ensure smooth logistics arrangements for visiting stakeholders, business guests, and regional teams.

Claim Expense Administration

• Assist with expense claims, reimbursement submissions, and invoice processing.
• Track administrative expenses and maintain supporting records.
• Ensure compliance with company policies and maintain accurate records of all claims

Office and Operational Support

• Procure of office supplies, stationery, equipment, and other administrative items.
• Coordinate with facilities, IT, finance, HR, and other internal teams to support operational needs.
• Perform any other administrative duties as assigned from time to time. Office and Operational Support.

We are looking for

• Bachelor’s degree or Diploma in Business Administration, Secretarial Studies or a related discipline.
• Minimum 2 to 5 years of administrative, secretarial, or office support experience.
• Prior experience supporting senior management or executive offices will be an advantage.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Familiarity with travel booking platforms, expense systems, and collaboration tools will be an advantage.
• Strong organisational and time management skills.
• Good written and verbal communication skills.
• Good interpersonal skills and ability to work with stakeholders at different levels.
• High attention to detail and accuracy in administrative work.
• Able to handle confidential information with discretion and professionalism.
• Able to multitask, prioritise work, and manage deadlines in a fast-paced environment.
• Independent, resourceful, and willing to take ownership of assigned tasks.

The opportunity

Komainu is expanding its operations function in Singapore as part of its growth across Asia Pacific - a market where institutional demand for regulated digital asset custody is accelerating rapidly. The Administration Operations team sits at the heart of how Komainu serves its clients, responsible for the onboarding, ongoing maintenance and servicing of custody accounts. This role offers the opportunity to build deep expertise in digital asset operations at a firm that is defining what institutional-grade custody looks like, working closely with clients, compliance and technology teams in a fast-moving and consequential environment.

Your key responsibilities

·      Oversee the end-to-end client account opening process, ensuring accuracy of setup and a consistently high standard of client experience

·      Collaborate with the Sales team to prioritise onboarding pipelines and provide clients with regular transparent progress updates

·      Manage and monitor ongoing client requests including the effective handling and resolution of exceptions on a daily basis

·      Investigate issues raised by clients or internal stakeholders, escalating to management or Compliance for guidance where necessary

·      Escalate operational issues and control breaches to Operations Management, Compliance and IT teams in a timely manner

·      Maintain a strong working knowledge of Komainu's products and processes to ensure effective support across all operational activities

·      Identify control gaps, inefficiencies and areas for improvement across operational processes and recommend appropriate remediation actions

·      Support the identification, testing and implementation of updates to business processes and systems in response to industry changes or evolving client needs

Skills and attributes for success

·      Strong analytical capability - able to assess risk, identify process gaps and translate findings into clear actionable recommendations

·      High attention to detail and a disciplined approach to accuracy, particularly in client account setup and transaction processing

·      Clear and concise communicator, both in writing and verbally - able to engage confidently with clients and internal stakeholders

·      Organised and proactive - manages multiple priorities effectively and escalates issues promptly without being prompted

·      Collaborative andclient-focused - works well across teams and takes genuine ownership of the client experience

·      Genuine curiosity about digital assets and fintech - motivated by working at the frontier of institutional finance

To qualify for the role, you must have

·      Degree in a relevant discipline such as sciences, engineering, business, economics or similar - ability to demonstrate analytical and process thinking is important

·      Experience in financial services operations in one or more of the following areas: banking, trust or fund services, transaction processing, custody support, clearing and settlements, or business analysis

·      Advanced Microsoft Office skills, particularly Excel

·      An interest in digital assets and fintech is essential - prior exposure to digital asset operations or custody is a strong advantage

·      Experience working in a regulated environment with an understanding of compliance and control frameworks is preferred

What we look for

We are looking for an early-career operations professional who combines strong analytical foundations with a genuine interest in digital assets and the drive to build expertise in a rapidly evolving field. You will be someone who takes ownership of the client experience, brings rigour and attention to detail to everything they do and is motivated by the opportunity to contribute to building best-in-class custody operations in one of the most dynamic markets in the world.

Senior SOC Analyst – L3
Singapore | 12-Month Contract (Highly Extendable) 

The Role

We're looking for a sharp, experienced Senior SOC Analyst to join an established inhouse cybersecurity team in Singapore. This is a hands-on Tier 3 role - you'll be the go to expert when incidents escalate, the person who mentors junior analysts, and the one building better detection and response capabilities for the organisation. You'll work closely with a Cybersecurity Manager and be the primary point of contact for Managed Service providers, leading incident response calls and translating complex threats into clear actions for leadership.

What You'll Be Doing

Monitoring & Incident Response

• Monitor network traffic, logs, and alerts and act fast when something looks wrong
• Lead incident response calls and coordinate with internal and external stakeholders
• Prepare incident reports and executive summaries for management

Threat Intelligence & Forensics

• Stay ahead of the threat landscape - tracking global advisories and mapping them to internal systems
• Deep-dive forensic investigations on affected systems and networks
• Develop and implement advanced detection rules, automation, and response tools

SOC Operations

• Guide and mentor outsourced Tier 1 and Tier 2 SOC analysts
• Continuously improve SOC processes, playbooks, and detection methodologies
• Lead post-incident reviews and tabletop exercises
   

Security Operations

• Hands-on with enterprise security tools - PAM (Privileged Access Management), WAF, firewalls, EDR
• Work with Infrastructure and End User teams to close security gaps
• Support compliance, audits, and cybersecurity awareness campaigns

What We're Looking For

• 5+ years in security operations, incident response, or a related cybersecurity role
• Strong hands-on experience with SIEM tools - Splunk, Microsoft Sentinel, Securonix, or equivalent
• Solid grasp of threat intelligence, TTPs (Tactics, Techniques & Procedures), and digital forensics
• Experience with firewalls, IDS/IPS, EDR, PAM, and WAF solutions
• Able to lead cross-functional teams under pressure and communicate clearly with non-technical stakeholders
• Degree in Information Security, Computer Science, IT, or related field
• Certifications like CISSP, GIAC, GCIA, or GCFA are a strong plus