Total 3,950 Full-time support analyst job vacancies in Malaysia

Reports To: Executive Chairman

Location: Singapore / Hybrid

About the Responsible FintechInstitute

The Responsible Fintech Institute is dedicated to advancing theconvergence of traditional finance (TradFi) and decentralized finance (DeFi)through regulated, compliance-centric infrastructure. We champion the"Finternet" strategy, advocating for responsible innovation,Real-World Asset (RWA) tokenization, and the safe deployment of emergingtechnologies like Agentic AI. A core part of our mission involves bridging thegap between digital asset platforms, regulatory bodies, and law enforcement tobuild a trusted global financial ecosystem.

Role Overview

This is a unique, accelerated-growth opportunity designed for ahigh-calibre early-career professional or an exceptional fresh graduate.Operating as a strategic right-hand and operational partner to the ExecutiveChairman, you will gain a front-row seat to executive decision-making and theglobal digital economy. This role requires a highly analytical, high-agencyindividual who is as comfortable managing complex strategic projects as theyare executing the day-to-day administrative and digital operations that keepthe Institute running. You will wear many hats—from driving high-priorityinitiatives and managing technical tools to owning our public communicationsand internal administration.

Key Responsibilities

Strategic Execution & Advisory

• Drive Core Initiatives: Support and track the progress of key Institute frameworks and concept papers, particularly those focusing on sovereign infrastructure architectures, compliant stablecoins, and RWA tokenization.
• Research & Executive Briefing: Conduct deep-dive research into Industry 4.0, Agentic AI, and global regulatory shifts, synthesizing complex findings into concise, actionable briefing materials for the Executive Chairman.
• Strategic Alignment: Act as an active sounding board and analytical partner, helping ensure that Institute projects align with the Finternet manifesto and compliance-first design principles.

Digital Product & ProjectManagement

• Project Coordination: Manage and support the end-to-end development cycles for proprietary digital utilities, platforms, and technical solutions designed by RFI.
• Cross-Functional Execution: Serve as the connective tissue between technical development teams, compliance experts, and external partners, ensuring clear documentation and smooth communication.
• Lifecycle Tracking: Monitor milestones, manage resource allocation, and proactively clear operational bottlenecks from the initial scoping phases through to beta testing and market launch.

Communications & EcosystemManagement

• Digital Presence & Content: Take ownership of the RFI website and social media channels. Maintain, update, and generate content that amplifies our strategic narrative, announces key initiatives, and engages our global audience of industry stakeholders.
• Ecosystem Engagement: Help manage communications and relationships with a high-level network of Executive Fellows, academic partners, international advisors, and joint venture collaborators.
• Bridge Law Enforcement & Crypto: Support the logistical and strategic coordination of dialogues, roundtables, and policy working groups connecting digital asset platforms with regulators.
• Executive Drafting: Prepare primary drafts for talking points, diplomatic correspondence, and strategic narratives for the Executive Chairman's engagements at international summits.

Operations & Administration

• Core Administration & Payroll: Manage the day-to-day administrative backbone of the Institute, including processing payroll, tracking expenses, and ensuring fundamental business operations run smoothly.
• Workflow Optimization: Streamline internal workflows by liaising with corporate service providers, PR teams, and accounting partners to ensure seamless operational compliance and efficiency.
• Event & Program Support: Assist in the operational planning and execution of global initiatives, including the Institute's flagship digital assets summits and executive training programs.
• Executive Leverage: Proactively manage the Executive Chairman’s schedule and commitments, anticipating needs and ensuring leadership focus remains on high-leverage activities.

Qualifications

• Experience: 0–3 years of professional experience. Backgrounds in management consulting, corporate strategy, technical project management, or high-growth startups are highly advantageous. Exceptional fresh graduates with strong internship pedigrees will be strongly considered.
• Education: Strong academic track record with a degree in Business, Economics, Computer Science, Engineering, Law, or a related discipline from a top-tier institution.
• Capabilities: Outstanding analytical horsepower. You possess the ability to deconstruct complex, ambiguous problems and build structured, logical solutions.
• Digital & Content Savvy: Experience with (or a strong willingness to learn) website content management systems (e.g., WordPress) and professional social media management (e.g., LinkedIn, X).
• Project & Admin Mindset: Strong organizational skills with a practical understanding of project management principles, a keen interest in digital product development, and the meticulousness required for administrative and payroll duties.
• Communication: Sharp, precise written and verbal communication skills. You can distill dense, complex information into clear, executive-ready insights.
• Mindset: High agency, adaptable, and self-directed. You are a rapid learner who thrives in a fast-paced environment and leaves their ego at the door, ready to take ownership of both high-level strategy and essential operational tasks.

Microbiologist (QC Analyst/ Pharma/ Contract)

12 Months Contract

Location : Gul Circle (5 mins walk from MRT)

Basic Salary : Up to $5,500 depending on experience

Industry : Pharmaceutical

Responsibilities

• Executing analytical testing in a timely manner, ensuring adherence to the committed scheduled plans
• Performing his/ her tasks in accordance with cGMP and HSE requirements, and with the associated instructions, procedures, records, related to these tasks
• Recording all expected raw data, calculations, information, related to his/her tasks, to comply with cGMP and data integrity requirements
• Ensuring that is trained and qualified to the assigned analytical testing that requires to be qualified
• Performing the QC data review of executed tests by other analysts in a timely manner, ensuring adherence to the committed scheduled plans
• Informing his/her manager of any quality or HSE event (deviations, OOx,…) in a timely manner to ensure investigation and impact assessment are performed appropriately
• Participating actively to any investigation, where is involved, to ensure investigations and impact assessment are performed appropriately
• Executing assigned CAPAs related to remediation plans, continuous improvements
• Ensuring that his/her lab/facilities, lab instruments are kept in a quality and safety status to ensure that they can be used appropriately.
• Owning assigned stability studies, in compliance with approved stability program
• Ensuring the issuance and review of all deliverables related to assigned stability studies, such as risk assessment, protocols, reports, data trending, deviations, and summary reports
• Ensuring that sampling and testing related to stability is executed in a timely manner and stability results trend performed on time, including reports issuance
• Ensuring that all expected stability data (including events, change control…) are compiled in a proper way, to provide appropriate data trending and statistical analysis of stability studies, in compliance with associated stability protocols

Additional Accountabilities

• Review analytical results and perform audit trail review before batch release.
• Carry out on-the-job training for General and Specific Analytical Method to QC analysts and chemical technicians, by incorporating cGMP and safety aspects of the procedures.
• Perform troubleshooting of equipment in the laboratory and provide guidance to QC analysts on the troubleshooting.
• Trained and work independently on specific testing method
• Ensure availability of workplace risk assessment and safe working procedures for contractors and the quality personnel. Ensure safe working in all areas of work by practicing and communicating safety message at +QDCI Sanofi Manufacturing System (SMS) Awareness, Life Saving Rules (LSR), GMP/Data Integrity Awareness
• Other responsibilities that are not included in the above are related to quality assignments.

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

No experience required - Fresh Grad welcome to apply

Become a Office & Procurement support at RTA Ship Services Pte Ltd, a leading provider of shipping services. In this full-time position based in the Benoi (next to Joon Koon MRT), you will play a crucial role in supporting sales enquiries and order process internally.

What you'll be doing

• Maintaining and Directing daily email within the team internally effectively.

• Updating inventories records and assisting with the local purchases.

• Obtaining offer from supplier and assisting to complete customer quotation

• Assisting to upload sales enquiries in system and keeping track of the quotation status.

• Assisting with the order processing and collaborating with cross-functional teams to ensure seamless delivery.

• Identifying opportunities to enhance customer satisfaction and recommend process improvements.

What we're looking for

• Proficient in using basic office software applications, such as Microsoft Office.

• A team player with a positive attitude and the willingness to learn and adapt.

• No experience required and fresh grad is welcome, training will be provided.

• Singapore Citizen / Permanent Resident only

What we offer

At RTA Ship Services Pte Ltd, we are committed to fostering a supportive and collaborative work environment.

We are looking for an experienced IT Support Engineer to join our technology team. You will be responsible for providing L2/L3 application support, ensuring stability, availability, and performance of business-critical systems and applications.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $8,000(basic) + AWS
• Job Type: Contract

Key Responsibilities

• Provide L2/L3 application support for production and non-production environments.
• Monitor application and infrastructure performance to ensure system availability, reliability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels.
• Perform root cause analysis and implement preventive measures to minimise recurring issues.
• Manage incident ,problem, and change management activities following ITSM best practices.
• Support system deployments, releases, and operational readiness activities.
• Develop and maintain operational procedures, technical documentation, and support runbooks.
• Analyse operational metrics and prepare regular reports on system health, service performance, and improvement initiatives.
• Drive automation initiatives to improve operational efficiency and reduce manual effort.
•  Participate in on-call support or after-hours maintenance activities when required.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Strong troubleshooting and problem-solving skills across applications and infrastructure.
• Experience with ITSM processes including Incident, Problem, and Change Management.
• Hands-on experience with monitoring and observability tools
• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• ITIL Foundation or related certifications.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd -11C5781

Our client, a globally recognized leader in specialty additives (plastics additives) business, is currently hiring for technical support &development specialist. This role will collaborate closely with Sales, Marketing, and R&D teams to align strategic priorities, coordinate cross-functional initiatives, and drive successful project delivery and commercial growth

Key Responsibilities:

1)    Lead Technical Customer Support

• Serve as the primary technical expert for customers, providing guidance on additive technologies and their impact on product performance and processing conditions.
• Act as the go-to technical advisor for both direct and indirect customers, addressing complex technical challenges and inquiries.
• Build and maintain strong relationships with key customer stakeholders, becoming their trusted partner for technical support.
• Identify customer challenges, develop workable hypotheses, and design and execute laboratory or production-scale trials to validate solutions.

2)    Drive Customer Value and Commercial Success

• Collaborate closely with Sales, Marketing, and R&D teams to align priorities, coordinate initiatives, and accelerate project delivery and business results.
• Keep up to date with emerging developments in polymers, additives, and industry applications to provide relevant technical expertise.
• Evaluate and demonstrate the value delivered by company solutions to customers.
• Identify customer requirements and help translate technical benefits into tangible commercial opportunities.

3)    Support Innovation and Product Development

• Contribute actively to the global technical network by sharing knowledge, best practices, and problem-solving expertise.
• Partner with the New Product Development team to support customer adoption and successful commercialization of new products.
• Leverage market intelligence and industry insights to identify opportunities for innovation and future growth.

Key Qualifications:

• Bachelor's or Master's degree in Engineering, Materials Science, Polymer Science, or a related technical discipline.
• Minimum of 7 years of experience in a customer-facing technical support role or a technical position within the plastics industry.
• Hands-on expertise in polyolefins, including PP/PE production, compounding, conversion, additives, or masterbatch applications, is highly preferred.
• Proficiency in both Korean and English, written and spoken, is essential to effectively engage with customers and stakeholders across the Korean market.

Interested applicants please click APPLY NOW

Do note that we will only be in touch if your application is shortlisted.

Jennifer Maria Hardicar

JAC Recruitment Pte Ltd 

EA License Number: 90C3026

EA Personnel: R1987984

About the role

Join a dynamic team where you will leverage your analytical skills to drive actionable insights through data analysis and visualization. Collaborate with stakeholders to shape data-driven strategies that enhance business performance.

Key responsibilities

• Design and implement methodologies for data collection, ensuring data quality through sanity checks.

• Conduct comprehensive data analysis using advanced techniques to extract insights and identify trends.

• Develop and present dashboards, reports, and visualizations that effectively communicate insights to various stakeholders.

• Collaborate with internal and external stakeholders to discern their analytical requirements and translate data into actionable recommendations.

• Stay abreast of industry trends and best practices in data analytics to enhance strategic insights.

• Work alongside the wider product and marketing team to create digital-driven marketing plans, including content and reporting.

• Manage relationships with agencies to ensure timely delivery of data reports and insights.

About you

• Bachelor's Degree in eCommerce/Digital Analytics, Information Systems, Computer Science, or a related field.

• Minimum of 2 years of experience in data analytics.

• Strong knowledge of data mining, analysis, and visualization techniques.

• Excellent analytical and problem-solving abilities with a strong attention to detail.

• Strong communication and presentation skills to clearly convey complex information to non-technical audiences.

• Ability to work independently and within a team in a fast-paced environment.

• Familiarity with eCommerce platforms, web analytics, and UX-UI tools (such as Google Analytics and Mouseflow).

• Proficiency in Excel, Power BI, or equivalent tools.

• Demonstrated ability to manage multiple projects and priorities effectively, while maintaining a balance between detail and the broader view.

• A passion for innovation in the Digital/eCommerce space and a keen interest in data analysis.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

About the Role

We are looking for a highly organised and dependable Executive to provide comprehensive secretariat, administrative, and logistical support to a department and its senior leadership.

What You Will Do

Secretariat & Administrative Support

• Provide full secretariat support including meeting scheduling, agenda preparation, minutes writing, material collation, and follow-up tracking
• Make travel arrangements and verify travel invoices, claims, and reimbursements
• Assist with requests and queries from internal and external stakeholders in a timely and professional manner
• Cover PA duties for the Executive Director and Director when required

Events & Meetings Coordination

• Coordinate and organise events, meetings, and engagements across physical and virtual platforms
• Manage venue arrangements, logistics, and all supporting materials for internal and external engagements
• Support advisors with scheduling, logistics coordination, and claims processing
• Handle other ad-hoc tasks and projects as assigned by the team or department

What We Are Looking For

• Diploma or Degree in Business Administration, Secretarial Studies, Office Management, or a related field
• Proficient in Microsoft Office — Word, Excel, PowerPoint, and Outlook; familiarity with virtual meeting platforms (Zoom, Teams, Webex)
• Proactive self-starter who anticipates needs and takes initiative without being prompted
• Singaporeans Only

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is notrequired at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

Job Responsibilities

EDI Troubleshooting

• Manage disputed invoices for customers on EDI billing

• Trouble shooting root cause and resolve dispute on a timely manner

• Communicate and work with local & overseas stakeholders for resolutions

Job Requirements

• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.

• Positive attitude with a growth mindset, demonstrating adaptability and a willingness to learn in a dynamic environment.

• Detail-oriented, proactive, and able to work independently while maintaining a strong sense of accountability and urgency.

• Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes.

• Prior customer service experience will be a plus

• Able to perform effectively both independently and as part of a collaborative team environment.

• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.

• Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment.

•Candidates without prior experience are welcome to apply.

Working Hours:

Mon to Fri 8.30am – 6pm

Portfolio Management & Performance Monitoring

• Maintain portfolio-level and asset level financial models and performance dashboards.
• Monitor asset-level operating and financial performance against budgets.
• Track portfolio KPIs including occupancy, NOI, cash flow, valuations, and returns.
• Support portfolio reviews and investment committee reporting.

Analysis

• Build and maintain financial models for acquisitions, disposals, and capita projects.
• Make recommendation supported by data on assets or portfolio and help implement asset management strategies.
• Perform market research and comparable transaction analysis.
• Prepare presentations and recommendation materials.
• Assist with underwriting and sensitivity analysis.

Asset Budgeting & Forecasting

• Support annual asset budgeting exercises and half-yearly reforecasts
• Maintain budget models with Finance team
• Collate, review and analyse income and OPEX assumptions from asset leasing and property management teams.
• Make recommendations on asset or portfolio strategy based on variance analysis

Senior Management & Investor Reporting

• Support preparation of monthly, quarterly and annual reports to various stakeholders.
• Assist with performance and portfolio analytics.
• Prepare investor presentations, fact sheets, and reporting materials.
• Provide insights on market conditions

Governance & Process Management

• Ensure data accuracy and consistency across reporting outputs.
• Support ad hoc strategic projects across the investment platform.
• Explore and implement efficient technology solutions

Our special schools at Rainbow Centre aim to enable students with disabilities to develop to their fullest potential so that they can achieve their highest level of independence and lead thriving lives. 

Reporting to the Senior Teacher (ST), the Class Support assists the teaching team to ensure the smooth delivery of classroom activities and maximum engagement of students. 

Critical Work Functions:

1. Support Curriculum & Instructional Excellence

• Assist the teaching team in the care and management of students in class activities

• Assist with the specific hygiene, health, medical and safety needs of student as required (e.g. toileting, feeding etc)

• Prepare learning materials and learning environments 

• Upkeep the cleanliness and safety aspects of the classroom

• Ensure hygiene standards of each student are maintained in the classroom

• Ensure the safe arrival and departure of students to each designated classroom and transport

2. Support Holistic Student Development

• Build a relationship with students by exhibiting care, concern and encouragement

• Work with relevant stakeholders, where needed, to maintain appropriate students’ behaviour and progress

• Participate in and contribute to the school’s and RC’s activities

Candidate Requirements

Only Singaporeans and Permanent Residents.

At least Secondary 3 education or 4 “N” Level passes; experience with students with disabilities is preferred but not mandatory.

A completion bonus will be awarded upon successful completion of the contract.

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!

Our client is from a Manufacturing MNC. Due to their current expansion plan, they are looking for a Supply Chain Coordinator to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Handle sales orders, purchase orders, invoices, and related ERP transactions accurately and in a timely manner.

• Manage daily shipment arrangements, including PO processing, data entry, scheduling, and verification of shipping and billing documents.

• Monitor customer orders, stock availability, production status, and delivery schedules to ensure on-time fulfilment.

• Support order backlog tracking and forecast coordination to ensure supply continuity and operational efficiency.

• Coordinate closely with factories, suppliers, and logistics partners on production planning, shipment readiness, and export/import arrangements.

• Coordinate with customers, suppliers, freight forwarders, warehouses, and internal teams to ensure smooth end-to-end supply chain operations.

• Communicate with SEA customers via email and phone to provide updates, support order processing, and resolve operational issues.

• Prepare and review shipping documentation, including invoices, packing lists, BL, AWB, and LC-related documents.

• Monitor logistics costs and support basic cost analysis to identify improvement opportunities.

• Assist in issue resolution, including shipment discrepancies and customer complaints.

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Knowledge of import/export processes, including Incoterms, invoices, and packing lists would be advantageous.

• Proficient in Microsoft Office applications.

• Familiar with SAP or similar ERP systems is advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

• Willing to occasional overseas travel when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

• Process daily trade transactions in a timely and accurate manner within service level agreement
• Perform pre-processing review of customers’ submissions and conduct documentary checks
• Ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to
• Complete daily reconciliation activities and prepare reports to internal stakeholders and/or customers
• Liaise with client on updating transaction statuses and support addressing transaction related queries
• Contribute to various process improvements and other projects as allocated

Requirements

• Graduate, preferably in Banking & Finance
• Knowledge of UCP, ISBP, URC, ISP, URDG is preferred
• At least 2-3 years of trade operations experience, covering all imports and exports products
• Self-starter who can work effectively in a team setting
• Candidates with lesser relevant experience may be considered for the analyst role
• Ability to manage daily operations with strong risk awareness, analytical and problem-solving skills
• Good interpersonal skills, decisive in communications
• Resilient and flexible in challenging circumstances

Our client is a leading global technology company with a strong presence in digital platforms, innovation, and large-scale software systems. They are currently seeking a highly analytical and business-focused Data Analyst to drive data-driven decision-making, operational excellence, and strategic insights across a large-scale customer support and business operations environment.

This is a 12-months contract role.

Responsibilities

• Analyze large and complex datasets using SQL, Python/R, Tableau, Hive, Presto, and other big data technologies.
• Develop and execute data science and analytics initiatives that support business strategy and operational performance.
• Design, build, and maintain advanced analytical models, dashboards, and reporting frameworks to generate actionable insights.
• Partner with cross-functional stakeholders to identify opportunities, solve business challenges, and drive continuous improvement.
• Present data-driven recommendations and insights to both technical and non-technical audiences, including senior leadership.
• Establish scalable reporting systems, performance metrics, and KPIs to support operational efficiency and decision-making.
• Mentor analysts and contribute to best practices in analytics, reporting, and data science.

Requirements

• 2 years of experience in data analytics, data science, business intelligence, or operational support within a technical environment.
• Advanced SQL skills, including developing, optimizing, and maintaining complex queries.
• Hands-on experience with data visualization and big data tools such as Tableau, Hive, Presto, Python, or R.
• Strong understanding of operational metrics, KPI development, reporting architecture, and data pipelines.
• Proven ability to translate complex data into clear business insights and strategic recommendations.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making at multiple levels.
• Experience working with large-scale datasets and delivering measurable business outcomes through analytics.
• Exposure to customer operations, support organizations, or scaled service environments is advantageous.

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Job description

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Additional job description

As a Workspace Trust and Safety Engineering Analyst, you will develop insights on abuse trends and establish a foundation for managing various Trust and Safety escalations across Workspace. This role is crucial in streamlining related processes and ensuring a safer Workspace experience for all users (both consumers and Workspace enterprises). You will be a partner to bring together teams to address the most critical abuse problems impacting our users. You will identify, quantify, and help address the problems and work across Google and the broader industry.

Qualifications

Job responsibilities

• Extract, transform, and analyze Google Workspace log data using advanced analytical methods to solve abuse challenges, investigate escalations to uncover vulnerabilities and tactics used by bad actors.
• Lead comprehensive analyses to deliver insights on abuse trends, directly contributing to the design and improvement of anti-abuse product protections.
• Partner with Engineering, Product Managers (PMs), Program Managers (PgMs), Data Scientists, and external groups to qualify, quantify, and understand complex abuse challenges while co-developing company-wide counter-abuse strategies and improvements.
• Establish foundational frameworks to streamline Workspace Trust and Safety escalations, and quantify the impact of anti-abuse teams to build internal and external awareness of best practices.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
• 2 years of experience managing projects and defining project scope, goals, and deliverables.
• 2 years of experience in manipulating data sets using SQL or other programming or scripting languages.

Preferred qualifications

• Master's degree in a quantitative discipline.
• 2 years of experience with one or more of the following languages: SQL, R, Python, or C++.
• 2 years of experience with machine learning systems.
• Excellent written and verbal communication skills.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

Our client is actively searching for a Senior Executive or Executive (Programme Management and Student Support) to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Plan and conduct student orientation activities prior to term commencement.
• Manage student-related administration in the Learning Management System and Student Management System, including account creation, module enrolment, student records, and deactivation of inactive accounts.
• Monitor students’ term enrolment, advise students on their study pathway, and ensure accurate module enrolment.
• Ensure course invoices are issued to students and follow up on payment matters where required.
• Assign students to tutorial groups and ensure students are informed accordingly, where applicable.
• Monitor student pass validity and ensure international students maintain valid student passes.
• Track student attendance during the term and follow up with students with low attendance.
• Liaise with university partners on student administrative matters for university programmes.
• Conduct staff-student liaison meetings with faculty and university partners, and carry out regular class visits.
• Coordinate assessment-related matters, including reassessment dates and liaison with the examination department.
• Support post-term activities, including end-of-course evaluations, student status updates, student pass cancellation for graduated students, and graduation ceremony preparation.
• Provide course counselling and administrative support for student requests such as deferment, withdrawal, and programme transfer.
• Attend to student enquiries through walk-ins, emails, mobile app, and service channels.
• Support open house events, student-related activities, and any other ad-hoc duties as assigned.

The ideal candidate will need to have the following qualities and experience:

• Degree in any discipline.
• 3 to 4 years of relevant experience in programme administration, student services, education administration, or a related function.
• Good understanding of higher education qualifications in Singapore and internationally will be an advantage.
• Strong administrative and organisational skills, with good accuracy, numeracy, and attention to detail.
• Good written and verbal communication skills, with the ability to liaise effectively with internal and external stakeholders.
• Able to plan, prioritise, and manage work independently, including during peak periods or under time pressure.
• Good team player with a flexible approach to supporting team outcomes.
• Proficient in Microsoft Office applications, including Word, PowerPoint, and Excel.
• Knowledge or experience in using resource optimisation tools will be advantageous.
• Able to work on staggered working hours when required.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.