Total 710 support analyst job vacancies in Malaysia

About the role

Join a dynamic team where you will leverage your analytical skills to drive actionable insights through data analysis and visualization. Collaborate with stakeholders to shape data-driven strategies that enhance business performance.

Key responsibilities

• Design and implement methodologies for data collection, ensuring data quality through sanity checks.

• Conduct comprehensive data analysis using advanced techniques to extract insights and identify trends.

• Develop and present dashboards, reports, and visualizations that effectively communicate insights to various stakeholders.

• Collaborate with internal and external stakeholders to discern their analytical requirements and translate data into actionable recommendations.

• Stay abreast of industry trends and best practices in data analytics to enhance strategic insights.

• Work alongside the wider product and marketing team to create digital-driven marketing plans, including content and reporting.

• Manage relationships with agencies to ensure timely delivery of data reports and insights.

About you

• Bachelor's Degree in eCommerce/Digital Analytics, Information Systems, Computer Science, or a related field.

• Minimum of 2 years of experience in data analytics.

• Strong knowledge of data mining, analysis, and visualization techniques.

• Excellent analytical and problem-solving abilities with a strong attention to detail.

• Strong communication and presentation skills to clearly convey complex information to non-technical audiences.

• Ability to work independently and within a team in a fast-paced environment.

• Familiarity with eCommerce platforms, web analytics, and UX-UI tools (such as Google Analytics and Mouseflow).

• Proficiency in Excel, Power BI, or equivalent tools.

• Demonstrated ability to manage multiple projects and priorities effectively, while maintaining a balance between detail and the broader view.

• A passion for innovation in the Digital/eCommerce space and a keen interest in data analysis.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

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Our client is from a Manufacturing MNC. Due to their current expansion plan, they are looking for a Supply Chain Coordinator to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Handle sales orders, purchase orders, invoices, and related ERP transactions accurately and in a timely manner.

• Manage daily shipment arrangements, including PO processing, data entry, scheduling, and verification of shipping and billing documents.

• Monitor customer orders, stock availability, production status, and delivery schedules to ensure on-time fulfilment.

• Support order backlog tracking and forecast coordination to ensure supply continuity and operational efficiency.

• Coordinate closely with factories, suppliers, and logistics partners on production planning, shipment readiness, and export/import arrangements.

• Coordinate with customers, suppliers, freight forwarders, warehouses, and internal teams to ensure smooth end-to-end supply chain operations.

• Communicate with SEA customers via email and phone to provide updates, support order processing, and resolve operational issues.

• Prepare and review shipping documentation, including invoices, packing lists, BL, AWB, and LC-related documents.

• Monitor logistics costs and support basic cost analysis to identify improvement opportunities.

• Assist in issue resolution, including shipment discrepancies and customer complaints.

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Knowledge of import/export processes, including Incoterms, invoices, and packing lists would be advantageous.

• Proficient in Microsoft Office applications.

• Familiar with SAP or similar ERP systems is advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

• Willing to occasional overseas travel when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

UOB Kay Hian (UOBKH) is a regional financial services Group headquartered in Singapore. We are a widely recognized brand in every country where we have operations. We have a reputation built on our responsive and discreet service. In Singapore, we are the largest (registered trading representatives) domestic broker. In addition to our broking agency services in equities, bonds, CFDs, DLCs, Robo, LFX and commodities, we provide high value-added services in corporate advisory and fund raising, leveraging our wide network of corporate contacts and deep distribution capabilities to execute IPOs, secondary placements and other corporate finance and investment banking activities.

Career with Regional Credit, UOBKH

As part of our robust growth in the structured credit space, we have openings for (Senior) Credit Analyst in the Regional Credit (RC) department. RC, an integral part of our structured debt franchise in Asia, has the principal mandate for all wholesale structured debt products offered by UOBKH across the various business units, including prime brokerage, private wealth management, structured finance, and structured solutions well as our regional brokerage firms. All of our financing (proposals) commitments are structured, processed, and proposed through RC. This department plays a core role in delivering our strategy in the markets we choose to operate in.

What is the job like?

• Providing in-depth credit and fundamental analysis including assessment and valuation of multiple asset classes (e.g. listed shares, bonds, derivatives, structured products, properties, etc) as potential collateral
• Reviewing and analyzing regional capital market activities and corporate actions (e.g. privatization, corporate takeover, rights issue, IPO, etc).
• Presenting financing proposals to the Credit Committee and addressing all credit queries pertaining to the financing requests.
• Reviewing legal documentation before activation of the credit facility, and ensuring proper compliance with local and international regulations and the UOB Kay Hian credit policy guidelines.

Who are we looking for?

• A good degree preferably in Accounting and Finance, CFA, CA or MBA from a reputable university
• At least 1 - 2 years of credit and financial analysis experience, preferably from a reputable financial institution. Applicants with excellent academic achievements, including those without prior work experience, are encouraged to apply
• A good working knowledge and understanding of companies listed on the regional stock exchanges will be useful and advantageous
• Strong written and oral communication skills in English and in Chinese or Bahasa Malaysia/ Indonesia are essential for this role due to regional coverage
• Numerate, analytical, well organized, able to handle multiple tasks and meet tight deadlines

What do we offer?

• Exceptional exposure to the most niche and complex deals across the entire capital structure – equity financing to structured senior secured debt.
• Extending your track record and credentials to some of the most specialized sectors, with highly bespoke structured financing transactions in some of the most significant regional markets.
• Collegiate, diverse and inclusive team set up, with plenty of latitude for aspiring professionals to deepen their skillsets and grow an impactful career in the financing space.
• Phenomenal opportunity to work and engage directly with senior management and significant visibility to the CEO
• Competitive remuneration will be commensurate with experience

Position

The Global Referential Management division(GRM) is  part more globally of the Operation unit of OPC.

Under its scope of responsibilities, GRM is in charge of the Know Your Customer (KYC)due-diligences in collaboration with the Relationship Manager and the Financial Security.

We are currently looking for a KYC analyst to join our team in Singapore.

This is a 1-year contract position (with the possibility to be extended) where the Analyst will be part of the KYC Middle Office team, incoordination with the Front Office, the KYC Checkers and Financial Security.

The Analyst will be in charge of analyzing and updating KYC files.

Main responsibilities

·       Analyze client profile to determine the required KYC information as per procedure.

·       Analysis of existing documents, obtain the new documents if any changes are observed.

·       Collect or source the client information from the public sources.

·       Analysis of collected data, perform sanity check, liaise with relationship manager for further documents, information and confirmation.

·       Perform name screening and background checks.

·       Input client's data and upload documents into KYC system

·       Responsible to liaise with quality checkers and compliance teams for any issues.

·       To ensure the global quality of the KYC files according to the compliance rules.

·       To be part of department methods and process improvement by bringing an active contributor of the convergence program between Paris, London, New York and Singapore.

·      To conduct/review and analyze information procured and ensure that Know Your Customer (KYC) and Customer Due Diligence for new account opening and maintenance of existing client accounts is in compliance with local regulations as well as the Bank's global procedure.

·      Ensure that the KYC Due Diligence package for client for new onboarding client or recertification of existing client is completed accurately and in a timely manner.

·      Team spirit and share knowledge, working within a team – with an adaptable& flexible approach, coordinate & guide with other stakeholders across the team and globe on KYC quires.

·      Ensure proper procurement, maintenance and updates of KYC Due Diligence documentation in the bank’s systems for reference and verification.

Qualifications and Profile

Must have

·      Ability to recognise important information and identify risks

• Strong organisational skills with excellent attention to detail
• An excellent verbal and written communication skill in English
• Strong perseverance and diligence towards attaining goals and effective time management

Nice to have

A first experience in KYC (for corporate clients) would be considered as an asset

Other Professional Skills and Mind-set

• Open-minded (capacity to adopt changes quickly)
• Capacity to work as a team

Job Summary

The Incumbent will support the Group's regional business development, strategic partnership, and project assessment initiatives, with a focus on banking, financial technology, and digital transformation opportunities. Working under the guidance of management and senior team members, the role will conduct research, business and operational analysis, market intelligence gathering, stakeholder coordination, and project assessment activities. The incumbent will assist in evaluating business opportunities, preparing analytical reports, and coordinating with Group companies, business partners, and prospective clients across the region to support the Group's strategic growth objectives.

The incumbent will work closely with and report regularly to the Japan Headquarters on regional initiatives and strategic opportunities. The role requires regular engagement with senior management, Group companies, and stakeholders across the Group's target markets, including Japan's banking and financial services sector, to facilitate information gathering, analysis, and collaboration in support of the Group's business objectives.

Key Responsibilities

1. Support the Group's regional business development and strategic initiatives through preliminary assessment of business opportunities, preparation of analytical findings, and coordination of evaluation activities in the banking, financial services, and financial technology sectors.
2. Engage with prospective clients, business partners, and Group companies to understand business objectives, operational needs, and collaboration opportunities.
3. Assist in conducting business process reviews, requirements-gathering sessions, and operational assessments to support feasibility evaluation of potential projects and partnerships.
4. Document current-state business processes, workflows, operational requirements, and discussion outcomes, and prepare structured analysis reports for management review.
5. Support the analysis of business, functional, and non-functional requirements to identify gaps, risks, dependencies, and improvement opportunities.
6. Coordinate discussions and information exchange between prospective clients and relevant Group entities on digital banking, core banking, and financial technology initiatives.
7. Support the preparation of business proposals, feasibility studies, presentation materials, and management reports for internal decision-making.
8. Conduct market research, competitor analysis, and industry intelligence gathering to support the Group’s strategic planning and regional expansion initiatives.
9. Support the evaluation of solution proposals, proof-of-concept activities, technology assessments, and business cases conducted by Group companies and partners. Assist in the planning, development, and delivery of client presentations, solution positioning, and business pitches to prospective clients and strategic partners.
10. Liaise with internal and external stakeholders to support project assessment, partnership discussions, and business development initiatives.
11. Prepare research findings, management reports, and updates for Headquarters and senior management on business opportunities, project assessments, and stakeholder engagement activities.
12. Track and maintain records of ongoing opportunities, stakeholder engagements, and project evaluation activities for management reporting.
13. Undertake any other advisory, analytical, or coordination tasks as assigned by management to support the Group’s strategic objectives.

Requirements:

• Bachelor’s Degree in Business Administration, Finance, Information Technology, Computer Science, Engineering, or a related discipline.
• At least 5 years of relevant experience in consulting, project management, application delivery support, business analysis, business development, banking technology, or financial services.
• Experience in core banking systems, digital banking platforms, lending systems, payment systems, Banking-as-a-Service (BaaS), or other financial technology solutions.
• Experience in business requirements gathering, business process analysis, solution assessment, and stakeholder management.
• Ability to engage with both business and technical stakeholders and translate business requirements into practical analysis and recommendations.
• Strong analytical, problem-solving, and communication skills.
• Experience coordinating cross-functional teams, vendors, consultants, and project stakeholders in a regional or multinational environment.
• Excellent presentation, report writing, and stakeholder engagement skills.
• Experience working with banks, financial institutions, or banking technology providers, preferably with exposure to banking operations, core banking systems, and financial services practices across regional markets, including Japan. Practical experience in the development, implementation, enhancement, or support of IT systems within Japan's banking and financial services sector will be highly advantageous.
• Good understanding of banking industry practices and banking-related IT systems, with exposure to the Japanese banking market, including technology architecture, operational processes, and digital transformation initiatives. Ability to analyse, compare, and assess differences between Japan-market requirements and regional market requirements.
• Ability to bridge business and operational requirements between Headquarters, regional entities, and market stakeholders, including those in Japan, and provide recommendations that align with both Group objectives and local market needs.
• Experience in research, market intelligence, project coordination, stakeholder support, or strategy support functions would be advantageous.
• Excellent command of spoken and written Japanese and English to review business and technical documentation, and to support regular communication with Headquarters, Group companies, and business partners in Japan and other international markets.

• Test design, execution for Temenos Transact, based on functional requirements / user stories
• Write, review and maintain functional test cases in the test management tool of the project
• Design and execute test cases to test integration of T24 with other application through integration patterns like, MQs, API, Kafka, files
• Perform functional, regression, integration testing for various T24 modules as per requirements

• Work with the test leads, project managers to define test plan test strategy for T24 testing

  Defect Management and tracking of defects in the defect and test management tool for the project

  Provide technical guidance and mentorship to other testers or team members

• Report on testing progress, results, and quality metrics tostakeholders.

Are you looking for a career in an inspiring, global environment where your expertise makes a difference? At Neste, you will be working for the world’s leading producer of renewable diesel and sustainable aviation fuel. Together we can help our customers to reduce their greenhouse gas emissions.

We are looking for you,

Feedstock Analyst

to our Global Optimization and Trading team in Singapore.

You will focus on developing and maintaining robust analysis tools and providing short and mid term market analysis that supports Global feedstock leads in their decision making and trading book management. In this job you will work closely with Global feedstock leads, Sourcing managers,  Market intelligence and Middle office.

In our team, you will join a group of six biofuel feedstock professionals located in Switzerland, Netherlands and Singapore. Your main focus will be on vegoils and advanced waste and residue markets. Together with your expertise, we can do meaningful work to drive Neste forward.

Reasons to join

We operate in an inspiring and evolving business environment as a global leader in renewable fuels. We contribute to Neste’s success by living our values every day: we care, we have courage, we cooperate.

We prioritize safety at all times and in every location. We strive to create a positive and impactful work environment.

Transformation brings new possibilities and fosters our courage and curiosity. As a global  company, we support personal development with versatile learning and career opportunities. Collaboration is key, and we believe in flexible, smart ways of working. We work at the office at least three days a week to ensure seamless teamwork and a sense of belonging.

More about the job

Your role in our team

• Develop and maintain market analysis tools and models
• Provide market and price analysis, focusing on vegoils and advanced waste and residue markets 
• Support global feedstock lead through analysis
• Track and monitor global feedstock flows, arbitrages, S&D etc.
• Generate and gather feedstock market intelligence that can be channelled to the business
• Liaise with internal and external stakeholders to ensure an efficient and timely flow of information

Keys to success in this role / The best combination to succeed in this role

• Bachelor degree in economics, finance, mathematics or engineering (Masters preferred)
• Minimum 3 years of relevant experience in biofuels industry, commodities or energy 
• Previous experience as market analyst in any other relevant industry
• Advanced Excel skills and robust analytical skills mandatory
• Experience in models development, programming (e.g. VBA, Python, JAVA) and maintenance of database
• Proactive innovative attitude
• Good organizational skills and strong attention to detail, focus on accuracy of information
• Strong written and verbal communication skills in English
• Experience of working in a fast paced environment is beneficial
• Responsible attitude and safety-oriented mindset

Let’s get you started

We look forward to receiving your CV and application by 3 July 2026.

To ensure security and confidentiality, please submit your application through our recruitment system, as we are unable to consider applications sent via email.

We will do our best to contact you after the application time has ended. The recruitment process will include interviews and a potential aptitude assessment.

Depending on the location and the requirements of the position, the process may include a health examination and/or a security clearance.

Neste in brief

Neste (NESTE, Nasdaq Helsinki) is the world's leading producer of renewable diesel and sustainable aviation fuel (SAF), with production on three continents. The company’s renewables production capacity is expected to reach 6.8 million tons annually in 2027. Neste also produces high-quality oil products at its Porvoo refinery in Finland. The company has a network of nearly 1,000 fuel stations with expanding service offering, such as EV charging, in Finland and in the Baltics.

Neste’s strategy focuses on growth in renewable fuels, which help its customers to reduce their greenhouse gas emissions. Neste is included in many international indices for its sustainability performance. In 2025, Neste's revenue stood at EUR 19.0 billion. Read more: neste.com

Requirements:

• At least 5 yrs of experience
• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or related discipline.
• Experience working on enterprise-scale projects involving complex business processes and integrated systems.
• Strong knowledge of Oracle SQL, Postman/API testing, UAT support, and vendor management.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.

• Well Established Company
• Basic up to $3200 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices
• Any other ad hoc duties as assigned

Job Requirements:

• Possess relevant technical certification with minimum 1-2 years relevant working experience
• Possess Class 3 and forklift driving license will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Company Overview

The Metta Welfare Association, founded in 1992, is a registered charity endorsed by multiple Singapore ministries. It provides accessible medical, disability, and community care services, including home hospice, rehabilitative, and special education programs.

Job Summary

The Operations Support Staff at Metta Home Day Activity Centre assists in daily operations and client support to maintain a safe, clean, and engaging environment for adults with intellectual disabilities.

Responsibilities

• Assist clients with safe movement, personal hygiene, and toileting to support their daily living needs
• Clean and disinfect soiled areas and equipment promptly to maintain hygiene and safety standards
• Prepare and clear setup for centre activities and events to ensure smooth operations
• Perform housekeeping, simple maintenance, and facility cleaning to uphold a well-maintained environment
• Manage document filing, packing, shredding, and perform simple data entry to support administrative tasks
• Collaborate with centre staff to assist in operational and client support duties as needed

Required competencies and certifications

• Possess minimum Secondary/N/O Level education and/or relevant Disability Care certification
• Demonstrate comfort with hands-on tasks and working with adults with disabilities
• Maintain physical fitness and willingness to assist with client mobility and hygiene needs

Preferred competencies and qualifications

• Prior experience in healthcare, social service, or disability care is an advantage but not required

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

• Provide technical assistance and support to end-users who are experiencing software or application related issues. 

• Ensure the smooth functioning of computer systems and addressing users' concerns promptly and effectively. 

• Resolve IT-related problems, improving user experience, and maintaining a high level of customer satisfaction. 

• Escalate and respond back to users on the outcome of their highlighted issues within the required KPI/SLAs.

Requirements

• Diploma in Computer Engineering or related discipline with 1 - 2 years of experience in a technical support or helpdesk role

• Experience in handling ticket management and escalations in a service desk environment

• Strong troubleshooting and problem-solving skills for application-related issues

• Hands-on experience with ServiceNow or similar ticketing systems

Good to have: 
a) Familiarity with ITIL processes (e.g., incident, problem, and service request management)

b) Experience working in SLA/KPI-driven support environments, with an understanding of service performance and reporting expectations

c) Experience in customer-facing or end-user support roles, with strong communication and user engagement skills

Licence no: 12C6060

Basic: $3000 - $3500
Mon - Fri: 9.00am - 6.00pm
Location: Sengkang
Permanent role + VB (up to 4 months) + 14 AL + Yearly Company Trips

Responsibilities

• Provided daily IT support and resolved hardware, software, and network issues for end users.
• Installed, configured, and maintained desktops, laptops, printers, and IT equipment.
• Managed servers, performed system updates, and monitored system health.
• Configured and supported network infrastructure, including firewalls, VPNs, switches, and connectivity.
• Administered Microsoft 365, including user accounts, email setup, and access management.
• Coordinated with vendors for IT procurement, technical support, and issue resolution.
• Supported cybersecurity operations, including antivirus management, monitoring, and policy compliance.
• Maintained IT documentation, standard operating procedures, and asset inventories.
• Managed Active Directory (AD), including user account administration and file/folder permissions.
• Provided technical troubleshooting and user support to ensure system availability and performance.
• Liaise with vendors for IT-related support and services.

Requirements

• Min 1 year of experience in end user support.
• Able to work in a fast-paced environment.
• Good understanding of networking concepts, including TCP/IP, VPNs, switches, and firewalls.

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui