Total 9 call center job vacancies in Transportation / Logistics category in Malaysia

Job Summary

You will serve as the single point of contact for IT incidents and service requests, manage data centre operations, and ensure smooth IT infrastructure functioning while adhering to service level agreements and supporting shift work including weekends and public holidays.

Responsibilities

• Provide a single point of contact for incident management, service requests, and escalation to ensure timely resolution
• Monitor and maintain data centre operations and facilities to ensure system availability and reliability
• Manage equipment movement to support operational needs and asset tracking
• Conduct daily monitoring of system status to detect and address abnormalities promptly
• Ensure proper functioning of existing data centre systems to maintain operational continuity
• Perform tape mount and un-mount tasks for backup operations to secure data integrity
• Handle portable media storage for off-site backup to support disaster recovery plans
• Liaise with vendors to coordinate maintenance and system enhancement activities
• Troubleshoot and report system incidents, problems, and abnormalities to minimize downtime
• Resolve incidents related to routine problems or known issues to maintain service quality
• Adhere to service level agreements for response and turnaround times to meet customer expectations
• Work shifts including weekends and public holidays to provide continuous IT support

Required competencies and certifications

• Diploma in Computer Science, Electronics, IT, or equivalent
• Minimum 1 year of relevant experience in IT infrastructure operations
• Ability to work 12-hour shifts (with Shift allowance on top of basic salary)

Preferred competencies and qualifications

• Customer and service orientation to enhance user satisfaction

Maestro HR
damien lee tian hong
R1106726
16C8462

Why Join Us? 

• Competitive salary with year-end rewards, including service bonus up to $10,000. 

• Stable job with career growth opportunity. 

• Friendly and supportive management. 

Job Responsibilities: 

• Drive prime mover truck to transport shipping containers within PSA Pasir Panjang Terminal. 

• Ensure safe and efficient movement of containers between ships and designated locations. 

Job Requirements: 

• No experience needed- training and certification provided. 

• PSLE pass in English. 

• Possessing a Singapore Class 3, 4, or 5 driving licence (Sponsorship available for Class 3 licence). 

• Safety-conscious with a good driving record. 

• Able to handle shift work and outdoor conditions. 

Work Schedule: 

• Day Shift: 7:30 AM to 7:30 PM (meal break included). 

• Night Shift: 7:30 PM to 7:30 AM (meal break included). 

• Choose between day, night, or rotating shifts, with flexible rostering available (subject to operational needs). 

Need More Information? 

Call or text us at +65 9886 6515 to speak with one of our friendly career advisors. They’ll be happy to answer your questions and guide you through the application process! 

How to Apply: 

Click the Apply Now button and submit your updated resume. We look forward to welcoming you to our team! 

Sourcing Engineer

Singapore

Support and implement overall Rockwell Strategic Sourcing strategy. Achieve year-on-year improvements by implementing local, regional and global supply chain projects. You will Collaborate with cross-functional stakeholders to agree on requirements and implement sourcing and commodity strategies.

Be a technical interface between suppliers and Business Units & Engineering, specifically on alternate sourcing, alternate material/process development and quality issues resolution. Develop supplier development programs.

You will report to the Strategic Sourcing Manager and work Hybrid in Singapore

Your Responsibilities:

• Strategic Sourcing & Negotiation: Follow up on commercial contracts drafting for Cost Reduction Projects, lead negotiations for contracts and pricing, and conduct monthly Business and weekly project Reviews (Monthly Business Reviews) with suppliers.

• Drive for Delivery: Coordinate and monitor supplier performance on delivery for finished goods from supplier. Component shortages problem solving and capacity review with suppliers. Work with buyers to coordinate Finished Goods delivery fulfilment at suppliers.

• Cost Reduction & Optimization: Drive Value Analysis/Value Engineering (VA/VE) projects to reduce component costs, analyze factored partner spend, and achieve cost optimization targets. Work with R&D and engineering teams to capture cost reduction opportunities, manage RFQ packages, and coordinate feasibility study and discussions between factored partner and RA team to meet quality and cost targets.

• Implementation of Productivity: Tracking of ECNs, SCNs and TGDs changes when cost reduction design changes by vendor is completed. Review with vendor on implementation on purchase order and track savings.

• Risk Mitigation & Sustainability: Monitor supplier risk regarding production capacity, financial stability, and compliance to ensure supply continuity (i.e. production tool renewal and component Last Time Buy due to EOL)

• Supplier Performance Management: Collaborate with supplier quality engineer to resolve quality related issues with suppliers and recover cost of poor quality (COPQ) for the organization.

• Special Projects and NPI project management: Work on factored suppliers NPI and special projects, by managing commercial analysis and drive for on time completion.

The Essentials - You Will Have:

• Bachelor's degree in engineering, Supply Chain, or a related field.

• 8+ years of experience in sourcing, procurement, or engineering, often with specialised knowledge in electronic components.

• Proficiency in cost analysis, contract negotiation, supplier quality management, and ERP systems (e.g., SAP).

• Strong communication skills (often requiring English and another language), proactive, and able to work in a global, cross-functional team.

• Travel: 5~ 10%

The Preferred - You Might Also Have:

• Regional sourcing experience in Asia Pacific.

• Knowledge of the marketplace conditions for a broad range of commodities including technology trend, supply and demand dynamics, supplier analysis, pricing and development including bench-marking

• Good experience collaborating with cross-functional teams (Sourcing, Engineering, Operations, Quality teams).

• Appreciate cultural sensitivity to manage relationships across global boundaries and time zones

• Understand and appreciate internal and external customers

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm

• Volunteer Paid Time off available after 6 months of employment for eligible employees

• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

• Employee Assistance Program

• Personalized wellbeing programs through our OnTrack program

• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybdrid

#LI-NB1

Why Join Us?

• Competitive salary with year-end rewards, including service bonus up to $10,000.
• Stable job with career growth opportunity.
• Friendly and supportive management.

Job Responsibilities:

• Transport shipping containers from one port to another (i.e. Keppel Terminal, Brani Terminal, Pasir Panjang Terminal and Tuas Terminal).
• Ensure that the trailer truck is clean and in serviceable operating conditions.
• Practice safe driving habits in compliance with PSA and public traffic rules.

Job Requirements:

• Preferably 1 year of experience in driving trailer trucks.
• Possess a Singapore class 4/5 driving licence.
• Able to speak and write in simple English.
• Familiar with Singapore’s road network and traffic.
• Safety-conscious with a good driving record.
• Able to handle shift work and outdoor conditions.

Work Schedule:

• Day Shift: 7:30 AM to 7:30 PM (meal break included).
• Night Shift: 7:30 PM to 7:30 AM (meal break included).
• Choose between day, night, or rotating shifts, with flexible rostering available (subject to operational needs).

Need More Information?

Call or text us at +65 9886 6515 to speak with one of our friendly career advisors. They’ll be happy to answer your questions and guide you through the application process!

Why Join Us?

· Competitive salary with year-end rewards, including service bonus up to $10,000.

· Stable job with career growth opportunity.

· Friendly and supportive management.

Job Responsibilities:

· Drive prime mover truck to transport shipping containers within PSA Pasir Panjang Terminal.

· Ensure safe and efficient movement of containers between ships and designated locations.

Job Requirements:

· No experience needed- training and certification provided.

· PSLE pass in English.

· Possessing a Singapore Class 3, 4, or 5 driving licence (Sponsorship available for Class 3 licence).

· Safety-conscious with a good driving record.

· Able to handle shift work and outdoor conditions.

Work Schedule:

· Day Shift: 7:30 AM to 7:30 PM (meal break included).

· Night Shift: 7:30 PM to 7:30 AM (meal break included).

· Choose between day, night, or rotating shifts, with flexible rostering available (subject to operational needs).

Need More Information?

Call or text us at +65 9886 6515 to speak with one of our friendly career advisors. They’ll be happy to answer your questions and guide you through the application process!

How to Apply:

Click the Apply Now button and submit your updated resume. We look forward to welcoming you to our team!

Your Mission

This position is responsible for the development of HMGICS's Technology Roadmap and maintain its ecosystem of innovation and technology partners. He/She will develop the structure for monitoring performance of various factory processes, identify pain points to be resolved with technology pilots, and leverage data-driven approach to drive continuous improvement.

What To Expect

[Development of Technology Roadmap]

• Support the planning & implementation of technology roadmap in collaboration with factory stakeholders
• Design, develop, and maintain digital transformation use cases and technology catalogue
• Design, develop, and maintain ecosystem of technology and innovation partners, in collaboration with HMG stakeholders

[Work Processes Management, Pain Points Identification]

• Conduct in-depth analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement
• Define methodology and detailed work processes to continually measure performance and project ROI 
• Engage with relevant stakeholders in manufacturing group to gather data and develop insights on critical pain points
• Perform data analysis to identify operational bottlenecks and system impediments
• Develop and redesign workflows, procedures to improve efficiency, quality, and scalability.

[Technology Solution Deployment and Change Management]

• Leverage data analysis and facilitate brainstorming workshops to develop practical and sustainable solutions
• Stay updated on industry trends, emerging technologies, and best practices to drive continuous innovation
• Provide project management support with operation teams to implement solutions
• Monitor performance improvements post-deployment and ensure smooth handover to production team
• Lead change initiatives by working closely with stakeholders to ensure smooth adoption of new processes and technologies.

What You'll Bring

• Bachelor's Degree in Engineering or relevant discipline
• At least 3-5 years (Junior)/ 5-10 years (Senior) of experience in Management Consulting / BusinessProcess Re-engineering / ICT Consulting/ Process/ Operational Excellence Innovation/ Business/ System Consulting
• Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
• Knowledge on ERP, logistics systems is essential
• Technical skills in process innovation consulting projects, IT/OT System development project
• Working experience in manufacturing or deep understanding in manufacturing industry
• Technical skills in data analysis or B.I.(Business Intelligence) implementation
• Proficiency in process mapping and modeling tools
• Worked in project team responsible for digital application development
• Certification in Lean Six Sigma (Green Belt/Black Belt) or similar is a plus
• Excellent analytical, problem-solving, and project management skills.
• PMP certification is preferred

• Support the crewing department in all areas of employment administration for seagoing personnel, including reviewing monthly crew payroll.
• Maintain and regularly update the manning list for assigned vessels, while closely monitoring and following up on crew rotation plans.
• Coordinate and liaise with manning agencies, Masters, port agents, and travel agencies to ensure smooth crew transitions for vessels operating in international waters.
• Arrange and coordinate crew flight bookings with travel agencies.
• Apply for flag state endorsements for officers prior to joining their assigned vessels.
• Conduct briefings and debriefings for officers as required.
• Monitor, review, and verify all port disbursements incurred by local port agents and manning agencies related to crew changes.
• Check, verify, and reconcile monthly accounts prepared by Masters.
• Arrange and coordinate timely Cash to Master (CTM) when required.
• Assist in verifying crew benefits, including leave pay, bonuses, and allowances.
• Maintain, monitor, and update crew personnel and training records, ensuring all crew members meet matrix requirements with valid training certificates, medical reports, visas, and sea service records.

Requirements

• Diploma holder, with relevant experience in shipping industry
• Experience in using DNV GLShip Manager system will be added advantage

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Job Description:

• Strategically plan and manage operations, manpower, transportation and logistics
• Enforce and ensure workers comply with safety standards and SOPs
• Attend and conduct necessary investigation and inspections for all accidents and infringements
• Resolve all operational issues and report rectification to management
• Prepare and attend weekly safety and operations meetings and reviews

Job Requirements:

• Minimum Degree or equivalent
• Possess Class 3/4 driving license is an added advantage
• Good analytical and problem solving skills
• Good interpersonal and multi tasking skills
• Able to work independently as well as in a team
• Able to work under stress and meet tight timeline
• Able to perform overtime when necessary
• Able to work on rotating shifts/weekends/public holidays when necessary
• Proficient in MS Office

Job Purpose

· This role drives the development and successful implementation of a highly effective global sector product for DGF AFR.

· Collaborate with the Global Sector Product Head, Regional Airfreight Head, and Country Product Heads to align the sector product strategy for the region.

· Take ownership of market and sector knowledge, leading the sub-function for the sector product within DGF.

· Provide input and lead the implementation of the functional strategy to develop segment strategies and business plans.

· Enhance the performance of sector and industry management, supporting business growth objectives in accordance with industry and market needs, division strategy, objectives, and Group guidelines and policies.

· Own operation excellence deliverance by providing guidance to the country and stations teams.

Key Responsibilities

Sector Product Strategy:

· Define sector product strategy in alignment with the overall product strategy, objectives, and policies.

· Drive operational plans, measures, and budgets to achieve defined results for the sector.

· Execute and implement the sector strategy and roadmap in relevant geographies.

· Produce, coach, and develop global win plans for the sector community and opportunities.

Product Development:

· Identify key trends in the industry and collaborate with stakeholders to develop innovative solutions.

· Establish global sector-specific infrastructure and operations together with regional or country teams.

· Establish commercial and operational guidelines and processes to drive product growth & margins.

· Monitor competitor activities, develop segment strategies and business plans for the sector.

· Provide high-level advice within the sector and regions to counterparts globally.

· Stay updated with sector-specific regulations and standards and communicate any changes or updates to relevant teams.

Sector Business Development:

· Serve as the senior point of contact for sector-related customers or shipments within the community.

· Lead, organize, and control highly strategic business activities and product initiatives.

· Support business development, account management, and sales activities for the specific sector.

· Participate in business development opportunities, including QBR and RFQ activities, for the sector.

· Direct the development of marketing plans, determine research priorities, recommend sales channels, and provide direction for product promotion.

Operational Excellence:

· Identify areas for improvement and implement strategies to enhance operational efficiency and effectiveness within the sector.

· Foster a culture of continuous improvement and best practices sharing across the sector and industry management.

· Implement performance metrics and KPIs to monitor and measure operational performance, ensuring alignment with defined goals and objectives.

· Collaborate with cross-functional teams to streamline processes, optimize resources, and enhance overall operational performance.

· Identify and mitigate operational risks within the sector, ensuring compliance with industry regulations and standards.

Product Quality& Compliance:

· Develop and implement quality controls and compliance measures to ensure adherence to sector-specific regulations, standards, and guidelines.

· Establish and monitor processes and procedures to ensure product quality and consistency across the sector.

· Conduct regular audits and assessments to identify areas of non-compliance and implement corrective actions.

· Collaborate with internal stakeholders to ensure that sector operations meet all applicable compliance requirements.

· Provide guidance and support to the sector in maintaining a high level of quality and compliance in all operations

Qualifications & Key Requirements

• Bachelor’s Degree or equivalent
• Minimum of 8 years of experience in forwarding and/or sector-related companies.
• Extensive experience collaborating with global, regional, and country organizations to successfully implement solutions.
• Proven track record of achieving sector growth in terms of revenue and gross profit.
• Ability to navigate and excel in a matrix organization structure.
• In-depth knowledge and experience in freight forwarding and the logistics industry.
• Strong understanding of logistics infrastructure and service providers.
• Expertise in the sector industry, with a deep understanding of its dynamics and operational requirements.
• Demonstrated customer facing sales capabilities and a solid track record in the sector industry.
• Strong project management skills, with the ability to successfully lead and execute projects.
• Excellent knowledge of main markets and local regulations related to sector commodities.
• Fluent in English, with strong communication and language skills.
• Able to lead and manage teams of experts across multiple countries and from multiple cultures.
• Commercial and operational problem-solving mindset.
• Willingness to travel.