Total 474 Quality Assurance / Control job vacancies

To provide an effective testing and analytical service to the plant ensuring that products manufactured are tested to specification on time and plant quality and safety goals are met.

Ensure that all raw material, in-process and finished product testing and method transfer testing is carried out per schedule and per GMP. Ensure that records are maintained to appropriate requirements.

Responsibilities:

• Perform biochemistry, analytical and raw material of in-process and marketed products for lot release in accordance with quality standards and procedures
• Responsible for housekeeping duties in the lab. Perform Quality Tag Out for laboratory equipment such as freezer, water bath, etc.
• Support laboratory operations including but not limited to method transfer, equipment qualification, calibration, cleaning and maintenance, purchase and receipt of reagents and consumables, waste management, reagent and media preparation, critical reagent management and document management
• Review lot release data, identify testing discrepancies and participate in laboratory investigations
• Participate in inspection and ensure that the laboratory and documents are in a constant state of regulatory compliance and inspection readiness
• To assist in writing SOP documents, change plan or change records (document revisions) supporting continuous improvement of test procedures and assay sheet design
• To carry out completion and review of GMP Documentation of data sheets or LIMS software
• To carry out QC sample receipt, assay and release procedures
• Support Audit preparation and any audit related activity
• Reading and understanding the test procedure and the requirements per USP, JP and EP

About You:

• Bachelor of Science majoring in Chemistry, Biochemistry or related scientific degree
• At least 1-3 years relevant experience depending on qualification, preferably in the bio-pharmaceutical / Pharmaceutical industry
• Good working knowledge of cGMP and regulatory requirements related to Quality is preferred 
• Problem-solving and troubleshooting skills
• Highly motivated and independent
• Possess good interpersonal and communication skills
• Knowledge of cGLP / cGMP, FDA, EMA and ICH guidance and industry standards for analytical development and characterization
• Must be able to do rotating 12-hour shift work (day and night shifts)

1 year contract, subject to extension     

What we are looking for (Banking Sector Client):
- Hybrid Role With 2 Aspects: Java/Oracle Software Development + System Engineering Windows/Unix/Linux/MQ Series/Connect Direct etc. Environment/Infra Set Up
- DevOps: No need to implement CI/CD, just need to know how to use/deploy for unit testing.
- Mandatory: Oracle pl/sql, Linux/unix shell scripting and java

Interested candidates may apply directly or reach out to our recruiters (Edwin Teo; EA Personnel No. R24123520; Whatsapp +65 8833 0192)

Responsibilities:

- Contribute to design, development, unit testing, infra/env setup, code/infra review and end to end rollout of AML project related system changes/production fixes

- Manage and work with vendor teams, cross-teams and stakeholders to successfully deliver enhancements for AML systems during all phases of the project delivery/production fixes.

- Review and contribute to test planning for SIT and UAT

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

- Maintain application infrastructure in Unix/Linux, Windows and Oracle environments

Requirements:

- Good written and verbal communication skills and analytical ability

- Project/system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Experience in environment setup i.e. Vendor package installation, SSL, Oracle Wallet, Vault, firewall.

- Hands on experience in system interface setup i.e. Connect Direct, SFTP, IBM MQ

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/Shell Scripting knowledge in Unix/Linux/Windows environment

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with KYC Compliance - Know Your Client applications (e.g. Fircosoft, Actimize, Detica/NetReveal)

Key Domain/ Technical Skills:

- Oracle SQL and PL/SQL

- Hands on experience using java and shell scripting in Unix/Linux environments

- DevOps CI/CD and release management

Job Description

• Industry/ Organization Type: Manufacturing – Electrical
• Position Title: Assistant Electrical Engineer (Control System)
• Working Location: Tuas (transport provided at Pioneer MRT)
• Working Hours: 5 days, Mon - Fri (8am – 5.00pm)
• Salary Package: Up to $3500 Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Design control panels and electrical systems; create wiring diagrams/schematics and select components.
• Install, test, and commission new control systems and machines.
• Troubleshoot electrical/controls faults (I/O checks, logic issues) and perform repairs and upgrades.
• Configure and tune servo/stepper drives and motion control systems.
• Maintain technical documentation, schematics, and compliance records.
• Work with mechanical, software, and operations teams to improve reliability and uptime.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum NITEC in Electrical Technology (Power & Control) or equivalent.
• Proficient in MS Office (Word/Excel/PowerPoint).
• Able to commit to OT as and when required on weekdays & weekends.
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81869 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

Role Mission

The QA Engineer (CRM) is responsible for ensuring the reliability, quality, and stability of CRM platforms across EBG domains, including Whalecloud EBS, Salesforce (SFDC), and telco CRM ecosystems.

This role focuses on end-to-end CRM testing, integration validation, and automation across customer lifecycle processes (e.g., onboarding, billing, order management, customer data synchronization).

The engineer will collaborate closely with developers, integration teams, and business stakeholders to establish robust QA frameworks, automation practices, and quality gates, ensuring high system integrity across cross-platform integrations and cloud migration initiatives.

Key Responsibilities

• Design, implement, and maintain automated and manual test cases for CRM systems (Whalecloud EBS / SFDC / Telco CRM platforms).
• Validate end-to-end CRM flows, including:
• Customer onboarding & lifecycle
• Order management & fulfillment
• Billing and charging integrations
• Customer data synchronization across systems
• Perform integration testing across multiple platforms, including:
• CRM Billing (e.g., BSCS)
• CRM Middleware (Axway / APIs)
• CRM Data platforms (EDW, ODS)
• Develop and execute API testing (REST/SOAP) for CRM services and integrations.
• Build and maintain test automation frameworks for:
• API testing
• UI testing (where applicable for SFDC / portals)
• Batch and file-based processing validation
• Collaborate with developers to:
• Define test scenarios and acceptance criteria
• Ensure sufficient test coverage for new features and integrations
• Support UAT, SIT, and regression testing cycles, ensuring alignment with business requirements.
• Validate data integrity and reconciliation across systems (critical for telco and financial flows).
• Identify defects, perform root cause analysis, and ensure timely resolution with development teams.
• Establish and enforce QA best practices, including:
• Test strategy
• Test data management
• Defect lifecycle management
• Participate in release validation and production readiness checks, especially for CRM-related deployments.
• Support cloud migration testing (e.g., AWS), ensuring system behavior consistency post-migration.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• 3–6+ years of experience in QA / Dev-QA roles, preferably in CRM or telco environments.
• Strong experience in CRM systems, such as: Whalecloud EBS (preferred), Salesforce (SFDC), other telco CRM platforms

Hands-on experience in:

• API testing (Postman, REST tools)
• Integration testing across multiple systems
• SQL and data validation
• Experience with test automation tools/frameworks (e.g., Selenium, Playwright, or similar).
• Familiarity with batch processing, file-based integrations, and middleware platforms.
• Understanding of end-to-end telco processes:
• Customer lifecycle
• Billing & charging
• Order management
• Experience working in Agile / DevOps environments.
• Strong analytical and problem-solving skills with attention to detail.

Preferred Skills

• Experience in Whalecloud EBS implementation or support
• Experience in Salesforce QA (Apex testing, integration validation)
• Knowledge of Axway / API Gateway integrations
• Exposure to AWS/cloud migration testing
• Experience with CI/CD pipelines (Jenkins, GitLab, Bitbucket pipelines)
• Familiarity with data platforms (EDW, ODS) and reconciliation testing
• Understanding of telco architecture and cross-system dependencies

Job Description

• Industry/ Organization Type: Material Handling Equipment Supplier
• Position Title: Control System Engineer (Electrical Control Panels)
• Working Location: East – Ubi (Walking distance from MRT to the company)
• Working Hours: 5 days (Monday – Friday, 8:30 AM – 6:00 PM)
• Salary Package: Basic Salary + AWS
• Duration: Permanent Role

Key Responsibilities

• Managing integration engineering tasks.
• Developing and implementing electrical circuits from the initial concept, through design, to programming.
• Programming PLCs, with proficiency in brands like Siemens, AB, Omron, Mitsubishi
• Installing, starting up, testing, and commissioning electrical control panels both in-house and on-site.
• Calculating complete costs for control panels necessary for projects.
• Conducting operational and maintenance training for customers and colleagues.
• Creating Operational and Maintenance manuals for completed projects.
• Diagnosing and repairing issues with delivery systems.
• Working independently both in-house and on-site.
• Coordinating with owners, subcontractors, and vendors.
• Meeting customer expectations according to engineering standards.
• Ensuring reports are submitted accurately and on time.
• Perform any other duties assigned.

APPLY NOW!!!

• Min. Diploma in Electrical, Mechatronics, Automation, or Instrumentation Control System Engineering
• Min. 2 years of experience in the design and troubleshooting of Electrical Control Panels and PLC Programming
• Experience with material handling equipment or weighing systems is highly advantageous
• Hands-on experience in servicing and troubleshooting such systems is preferred
• Ability to read and understand schematic, electrical, and mechanical diagrams
• Must know Auto-CAD
• Willing to travel on short notice if required based on the project

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10047 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Delivery experience on medium to large scale projects.

Job Objectives

To support AML Projects for transaction monitoring across all regions.

Delivery experience on medium to large scale projects.

Key Responsibilities

Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements

Must have :-

• Commitment.

• Minimum 6 years of working experience in application testing, development and delivery.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

• Delivery experience on medium to large scale projects.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.

• 1 - 2 years working experience with AML will be nice to have.

• AML/KYC Transaction Monitoring Experience (Actimize, Evidentzy, Net Reveal, Detica)

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.

• Batch Scripting, Control M, DevOps.

Key Responsibilities

• Perform inspections to ensure that the acceptance criteria of a specific code, standard or document are met
• Interpret regulations, codes and industry standards
• Perform NDT as required by job assignment
• Maintain equipment assigned to ensure that it is in good working condition
• Recommend and approve repairs and perform visual inspection of completed work
• Write detailed inspection reports and maintain documentation of inspections
• Compile and submit inspection reports, and inter‐office communications in a timely manner
• Maintain positive relationships among all stakeholders: client, facility, customer and coworkers
• Provide training and guidance to junior inspectors
• Complete all required training, including tests, within Company guidelines
• Prepare risk assessment before commencement of work and ensure that all safety policies and procedures are strictly adhered to

Key Requirement

• Bachelor's Degree/Diploma holder with at least 4 years of inspection experience in oil/petrochemical industries and relevant API certificates 
• Able to perform QA of all piping/equipment repair work and liaise with contractor, maintenance & operation personnel
• Well versed with all the techniques involving NDT methods (radiography, UT, PT, MPI) 
• Ability to review the working procedures and ITP
• Good knowledge of pressure equipment and piping manufacturing Code, like ASME, API as well as welding processes
• Good knowledge of materials and pipes/equipment used in the refinery and their damage mechanism

Job Description

• Industry/ Organization Type: Logistics & Supply Chain
• Position Title: Trade Compliance / Permit Declaration Team Lead
• Working Location: East – Changi Airfreight Centre
• Working Hours: 5.5 days / 830am-530pm or 11am-8pm (rotating shift)
• Salary Package: Up to SGD 3800 + AWS + Variable bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily TradeNet permit declarations, ACES submissions, report preparation, and customer payment collections
• Coach and train declaration staff to maintain accuracy and efficiency
• Liaise with Customs, government agencies, and clients on permit issues, exceptions, and rejections
• Track declaration turnaround to meet service level commitments
• Maintain complete records and ensure audit compliance
• Monitor regulatory changes and implement process updates
• Support internal and external audits for permits and compliance

APPLY NOW!!!

• Min. Diploma in Logistics, Supply Chain, International Trade, or related fields
• Min.3 years of working experience in permit declaration or trade compliance
• Customs Competency Test for Declarants certification is mandatory.
• Strong understanding of Singapore TradeNet, the Customs Act, and FTA documentation processes
• Proficient with TradeNet front-end declaration software and MS Office
• Familiar with customs documents: COO, invoices, AWB, HS codes
• Knowledge of Free Trade Agreements (FTAs) and GST exemption rules
• Experience handling permits for restricted/controlled goods
• Exposure to air cargo or sea freight operations is an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78313 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Responsible for performing quality evaluations on standard and routine processes and products according to engineering drawings, specifications, prescribed methods, and instructions.
• Performs inspection of various operations activities. Identifies and reports non- conformance to known standards using various measuring and testing methods.
• May perform final adjustments.
• Generates reports of conditions found during inspection activities, notifies operations and Quality Assurance/Quality Control management of significant problems, completes documentation necessary to attest to satisfactory completion of inspection or test activities.
• May be responsible for conducting the magnetic particle and penetrant testing of parts and initiating and processing non-conformance reports.
• Assures that all products and processes represent the desired quality, safety, efficiency and reliability levels.
• 2-3 years experience which includes Quality and/or Industry experience is preferred.

AI/Full Stack Developer

• Develop and enhance AI-powered applications, automation tools, dashboards, and workflows using LLMs, RAG, AI agents, and APIs.
• Build and maintain full-stack applications using React, Next.js, Node.js, Python, FastAPI, Django, or similar technologies.
• Integrate APIs, databases, document-processing solutions, and cloud-based services.
• Collaborate with stakeholders to gather requirements, support project delivery, and improve solutions based on user feedback.
• Strong knowledge of AI engineering, prompt engineering, software development best practices, Git, testing, debugging, and deployment.
• Bachelor's degree in Computer Science, Software Engineering, AI, Data Science, or a related field.
• Interest in governance, risk, audit, or public-sector digital transformation projects.

If you would like to know more aboutthis role, do drop me a message or you can alternatively drop me an emailstated below.

latha@dhc.com.sg

By submitting an application or yourresume, you are deemed to have consented to Dynamic Human Capital Pte Ltdcollecting, using and disclosing your personal data for the purposes stated inour privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge thatyou have read, understood, and agree with the terms in our privacy notice.

Under the revised EmploymentAgencies Licence Condition 5(b), employment agencies (EAs) are required tocollect the personal data (e.g., NRIC, FIN) of applicants referred to employersfor permanent or contract job positions of at least 6 months with a fixedmonthly salary of $3,300 and above. PDPA requirements on collection, use anddisclosure of personal data are not applicable to EAs that are collecting suchinformation, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that onlyshortlisted candidates will be notified. All applications will be treated withthe strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT HubSingapore 339407

EA License No: 12C6253 |RegistrationNo: R1987570

This role offers you the opportunity to play a pivotal part in safeguarding the integrity of client onboarding and periodic review processes, focusing on name screening, sanctions, PEP, and adverse media outcomes. You will be immersed in a supportive environment where your expertise in AML/CFT regulations and private banking due diligence will be valued and nurtured. If you are passionate about compliance, this is your chance to make a meaningful impact within the Private Wealth sector.

What you'll do:

As a Compliance Officer – Client Due Diligence (Private Wealth) based in Singapore, you will be responsible for conducting meticulous reviews of name screening results for new and existing clients.

• Review name screening results for individuals, entities, related parties, and connected parties during both onboarding and periodic reviews, ensuring thorough assessment against internal standards.
• Assess potential matches involving sanctions, politically exposed persons (PEP), adverse media findings, internal watchlists, and other AML/CFT risk indicators as part of the client due diligence process.
• Challenge screening dispositions by evaluating rationale, documentation quality, and escalation decisions to ensure alignment with established policies and procedures.
• Support comprehensive CDD reviews of Private Wealth clients by assessing client profiles, source of wealth/source of funds information, risk ratings, and supporting documentation.
• Liaise closely with Front Office teams, Relationship Managers, CDD specialists, and Compliance stakeholders to resolve screening or due diligence issues collaboratively.
• Identify red flags such as incomplete information or potential AML/CFT concerns promptly and escalate them according to regulatory expectations.
• Ensure all reviews are completed efficiently within agreed timelines while adhering strictly to internal policies, procedures, service level agreements (SLA), and regulatory requirements.
• Contribute to quality checks, control improvements, management reporting activities, and process enhancement initiatives aimed at strengthening compliance frameworks.
• Stay updated on developments in AML/CFT regulations, sanctions lists, PEP criteria, and adverse media relevant to Private Wealth clients in Singapore and across APAC markets.

What you bring:

Your extensive experience as a Compliance Officer – Client Due Diligence Private Wealth equips you with deep knowledge of AML/CFT regulations specific to Singapore’s financial landscape.

• Minimum five years’ proven experience in AML compliance roles such as KYC review, CDD assessment, name screening analysis or financial crime investigation within the banking sector.
• Extensive background in Private Wealth or Private Banking client due diligence processes with familiarity handling cross-border or offshore wealth clients across APAC markets.
• Proficiency using industry-standard screening tools including World-Check, Dow Jones Factiva, NetReveal or open-source platforms like Google searches for enhanced due diligence.
• Comprehensive understanding of Singapore AML/CFT regulatory requirements covering client onboarding protocols, periodic review cycles, sanctions monitoring practices and PEP risk management.
• Strong analytical capabilities enabling you to assess screening results accurately while documenting clear rationales for review outcomes.
• Excellent stakeholder management skills allowing you to engage effectively with Front Office teams as well as Compliance colleagues in resolving complex issues.
• Detail-oriented approach combined with the ability to manage high volumes of reviews within tight deadlines without compromising quality standards.
• Diploma or Degree qualification in Banking, Finance, Business Administration, Law or Compliance-related disciplines is required for this position.
• Candidates with prior experience in Private Banking operations or Wealth Management advisory roles will be highly regarded for their specialised knowledge base.
• Experience supporting quality assurance checks or contributing towards process improvement initiatives within compliance functions is considered advantageous.

What sets this company apart:

This organisation stands out as one of Singapore’s most respected financial institutions renowned for its commitment to integrity and excellence within the Private Wealth sector. The company’s inclusive culture emphasises collaboration among teams while supportive leadership ensures every individual feels valued regardless of their background or experience level. With access to cutting-edge compliance tools and regular updates on regulatory changes affecting private banking clients across APAC markets, staff members are empowered to stay ahead in their field. The institution’s dedication to nurturing talent through knowledge-sharing sessions further enhances its reputation as an employer of choice among compliance professionals seeking long-term career growth within a stable yet dynamic environment.

What's next:

If you are ready to take your compliance career further within Private Wealth by joining an inclusive team that values your expertise—apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R25132560 Madiha Binti Md Ridza

Job Description:
Landside infrastructure works, automated people mover depot, it facilitybuilding-east, automated people mover systems, contractor's office village andcoastal dormitory expansion for changi east development

Job Requirements:

• Minimum 10 years of relevant working experience in construction as a C&S / geotechnical / mechanical / electrical engineer
• Including at least 6 years on projects of similar scale and complexity (major building, deep excavation)
• Including at least 5 years of design experience
• Successfully completed at least two (2) projects through construction and handover stages
• Strong technical background in project management and site coordination; preferably large-scale civil/infrastructure and multi-disciplinary projects
• Proficient in navigating BIM models and approved EDMS (e.g. Bentley ProjectWise), reviewing RFI/RFA and project documents
• Proficiency in Microsoft Office and Power BI dashboards; ability to prepare executive-level presentations

Degree C&S(PEB)

About Moore

At Moore, our purpose is to help people thrive – our clients, our people, and the communities they live and work in. We are a global accounting and advisory family with over 37,000 people in 568 offices across 119 countries, connecting and collaborating to take care of the needs of our stakeholders - our clients, our people and the community at large - at local, national and international levels.

When you work with Moore firms, you will work with people who care deeply about your success and who have the dedication to develop you to the full potential. In Moore Stephens LLP, you will be part of a business transformation process in the creation of a unique firm.

About the role

You will have the opportunity to help shape, influence and drive the business of the Firm. We are looking for ambitious candidates who can and wish to make a difference. Your personal development needs will be provided for by the Firm. Audit Directors will be groomed to be admitted as Partners under the Firm’s fast track programme. Direct admittance to Partnership is envisaged for the right candidates.

Responsibilities:

• Lead a team of audit professionals and manage a portfolio of audit clients
• Oversee proper execution of external audit engagement including planning, execution of fieldwork and review of audit engagements
• Develop and maintain client relationships develop new business opportunities
• Involvement in functional areas and development of new service lines

Requirements:

• A recognized degree in Accountancy or professional accounting qualifications such as ACA, ACCA, CPA, Australia or equivalent
• Experience in shipping industry is an advantage
• Relevant experience with large/medium size public accounting firms
• Excellent communication, technical and interpersonal skills

Job ID: 20263

• Location: West (Company transport provided)
• Working hours: 8.30am - 5.30pm
• Salary: up to $4,300 (Depending on experiences)

Job Description

Managing product quality and driving corrective actions as customer interface.

A Customer Quality Engineer (CQE) is responsible for managing product quality from the customer’s perspective, acting as the primary technical interface between the customer and internal teams to ensure customer quality requirements are met, issues are resolved quickly, and long-term quality improvements are implemented.

The CQE focuses on customer complaints, quality incidents, audits, and continuous improvement, translating customer expectations into actionable internal quality and engineering activities.

1. Customer Quality Interface

• Serve as the main point of contact for customer quality issues

• Communicate investigation status, root cause, and corrective actions clearly to customers

• Support customer meetings, reviews, and audits related to quality topics

2. Customer Complaint & Claim Handling

• Lead customer complaints, RTV, and quality claims

• Drive structured problem-solving activities

• Ensure timely containment, corrective, and preventive actions

3. Root Cause Analysis & Corrective Action

• Perform and coordinate root cause analysis across manufacturing, process, and engineering teams

• Validate effectiveness of corrective actions

• Prevent recurrence through system or process improvement

4. Quality Monitoring & Reporting

Monitor customer quality KPIs such as:

• Customer complaints

• Yield impact

• Defect trends

• Claim frequency

• Prepare regular quality reports and dashboards for customers and management

5. Cross-Functional Coordination

• Work closely with:

o Manufacturing

o Process Engineering

o QA / IPQA

o Supply Chain

• Drive alignment between customer expectations and internal execution

6. Audit & Compliance Support

• Support customer audits and quality system reviews

• Ensure compliance with customer-specific quality requirements and standards

• Follow up on audit findings and closure actions

Job Requirement

➤ Degree in Engineering, Science, Quality Management or equivalent

➤ 2 years experience above in a QA role, Data Analyst or similar function is preferred

Skills (Good to have):

➤ Quality tool: 8D, FMEA, SPC, RCA

➤Data analysis and trend monitoring

➤Understanding of yield and process variation

➤Strong communication skill

➤Ability to manage urgent issue under time pressure

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "20263, Customer Quality Engineer".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Job Description

• Maintain and improve Quality, Food Safety and Halal Management Systems.
• Ensure compliance with ISO 22000, ISO 9001, HACCP, GMP and regulatory requirements.
• Conduct internal audits, GMP inspections and food safety assessments.
• Coordinate external audits, certification activities and regulatory inspections.
• Manage Singapore and Indonesia Halal certification requirements.
• Act as a Qualified Person (QP) for export certification and ensure compliance with importing country requirements.
• Maintain quality system documentation and ensure audit readiness.
• Conduct training on quality, food safety, hygiene and Halal requirements.
• Monitor quality system performance and drive continuous improvement initiatives.
• Liaise with regulatory authorities, certification bodies and internal departments on quality and food safety matters.

Requirements:

• Bachelor's degree in Food Science or an equivalent field.
• Strong knowledge of ISO 22000, ISO 9001, HACCP, GMP, and food safety regulations.
• Good understanding of Halal requirements, export certification, and regulatory compliance.
• Good auditing, documentation and organisation skills.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications.