Total 567 support analyst job vacancies in Others category in Malaysia

Job Description

• Handle loan administration & operation functions of syndicated loans that the bank is mandated as agents with dual role functions as maker and checker.
• The day-to-day functions include but not limited to drawdowns, rollovers, payments, maintenance of records etc.
• Liaise with borrowers, participants, agents, and internal stakeholders on loan administration & operation matters.
• Monitor & Disseminate information undertakings and covenants.
• Address queries on loan operation matters from borrower and Lenders.
• Manage & prepare audit confirmation queries.
• Ensuring efficient execution of day-to-day functions in accordance with the legal documents and bank’s policy.
• Oversees & ensure service level and quality standards are maintained.
• Provide subject matter expertise towards projects initiatives and guide the junior members.
• Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:
• Perform any other duties assigned from time to time.

Requirements:

• Degree in Business Administration, Banking and Finance with at least 7 years’ experience in syndicated loan agency in banks with ability to read loan agreements. 
• Candidates with lesser experience will be considered at Analysy/Senior Analyst level.
• Strong and thorough understanding of loan cycle and the function as the facility agent would be preferred.
• Good knowledge on construction of Swift messages and use of Debt Domain will be an advantage.
• Meticulous, confident, ability to multiple tasks and resilience.
• Possess strong analytical and problem-solving skills, attention to detail. Ability to devise strategies, deliver value added support, identify problems & propose solutions.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Applications – Word, Excel, Power Point

Are you passionate about implementing controls and diligently overseeing them to safeguard the firm? If that resonates with you, then you’ve landed at the perfect spot with us.

The Incident and Client Advisory (ICA) team is part of the Assets and Wealth Management Operations Team supporting all aspects of Client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of J.P MorganChase, Asset and Wealth Management business segment.

As an Analyst within the AML/Reputation Risk Escalation team, you will ensure all prospects are on-boarded in accordance with the strategy of the Asset and Wealth Management business segment and that financial crime risks and reputational risks of prospects and existing clients are assessed appropriately. You will also make independent recommendations regarding AML risk and escalations as first line of defense. In addition, you will also facilitate the review and approval of the Bank’s non-core client on-boarding/ review. You are expected to stay current with all regulatory requirements around client KYC.

Job responsibilities

• Provide guidance to Bankers on reputational and financial crime risk concerns and collaborate with Bankers to prepare submissions to the Reputational Risk Committee and AML Forum/Committee.

• Partner with Bankers to prepare submissions to the Client Review Forum, addressing risk tolerance and client fit, in accordance with the business segment’s strategy.

• Work with Global Financial Crime Compliance and Risk functions on client issues which pose financial crime and reputational risk to the bank.

• Review overnight screening alerts and determine the appropriate disposition.

• Work with ICA global counterparts to coordinate issues, findings and practices.

• Ensure that process outputs are of high quality, in line with procedures and internal quality standards; escalating any issues / red flag situations in line with the escalation protocols.

• Drive effective issue resolution within boundaries of policy, ensuring cases are completed in line with defined service level agreements.

• Ensure appropriate and confidential handling / sharing of sensitive client data.

• Ensure the documented process / quality controls are adhered to with the highest standards of accuracy.

• Conduct periodic training and awareness sessions to new hires and various refreshers to staff.

• Coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.

Required qualifications, capabilities, and skills

• Bachelor’s degree

• Minimum 1 year of relevant working experience in KYC/AML

• Broad knowledge of rules and regulations for various Asia jurisdictions, with focus on KYC/AML

• Strong and proven organizational and prioritization skills

• Strong risk and controls awareness

• Ability to identify and focus on issues at a holistic level and yet be detailed oriented and independence in thinking when analyzing

• Adaptable to work in a fast paced environment where multitasking is the norm and ability to handle escalations and work on resolutions

• Being proactive and takes initiative to assist the team

Preferred qualifications, capabilities, and skills

• Strong knowledge of Wealth management/ Private banking

• Experience in handling AML escalations

• Excellent team player with open-mindedness, able to share information, knowledge and expertise with peers and team members

• Proficiency in Mandarin as the role requires interpretation of local documents and communication with Bankers whose clients are based in China

• Knowledge of rules and regulations for various Asia jurisdictions, particularly in Hong Kong and Singapore

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=fa516061d94cc6537f669e3ae19432fa

Work Days and Hours:
• School term Mondays to Fridays: Based on 2-shift roster between 6.00 a.m. to 6:30 p.m. (inclusive of 0.5-hr lunch break), not exceeding 44 hours a week

• School holidays Mondays to Fridays: Based on 2-shift roster between 6:30 a.m. to 5:15 p.m., inclusive of 0.5-hr lunch break, not exceeding 44 hours a week

Scope of service:

• Perform general cleaning duties in the school premises.

• Keep the classrooms and special rooms clean.

• Provide logistical support in school events and activities, including carrying and arranging of furniture and equipment.

• Opening and/or closing of school premises

• Traffic control during peak hours

• Any other job assigned by the supervisor.

Requirements:

• Able to read, speak and understand basic English.

• 2 – 3 years of relevant working experience preferred.

• Male must have already served NS service.

Job Responsibilities

• Provide end-to-end analytical support on live transactions, including IPOs, M&A, and strategic divestitures, in coordination with global bankers. Prior experience in cross-country transactions preferable
• Conduct industry and market research: Conduct comprehensive research on industries, market trends, and competitors to provide valuable insights and assist clients in making informed investment decisions.
• Assist in due diligence processes: Support due diligence efforts by collecting, organizing, and analyzing financial and non-financial data, conducting industry research, and preparing due diligence reports!
• Develop financial models: Build and maintain complex financial models, including valuation models, merger models, and scenario analyses, to evaluate investment opportunities and assess potential risks and returns
• Collaborate with cross-functional teams: Work closely with internal teams, such as Presentations, Data Research and Compliance, to ensure seamless coordination and effective execution of projects and client requirements
• Ensure data accuracy and integrity: Verify and validate data used in financial models and analysis, ensuring accuracy, consistency, and adherence to established methodologies and industry standards
• Support deal execution: Assist in the execution of transactions, such as mergers and acquisitions, initial public offerings, and debt/equity financing, by providing analytical support, preparing transaction-related documentation
• Foster client relationships: Develop and maintain strong relationships with clients by delivering exceptional service, addressing their needs, and providing insightful and actionable recommendations based on thorough analysis and industry expertise
• Continuously improve processes and methodologies: Proactively identify opportunities for process improvement, automation, and optimization of analytical methodologies to enhance efficiency, accuracy, and overall service quality

Where are we located?

The work location shall be in Singapore

Qualification

• MBA/ MS in Finance, or graduation from an institute of repute. Additional CFA qualification would be ideal
• 2-4 years of direct experience supporting live investment banking transactions(IPO, M&A, capital markets, or leveraged finance)
• Prior experience preparing client-ready materials used in live deal execution or pitches
• Experience working with global teams across time zones

What are we looking for?

• Possess strong communication and interpersonal skills; should be comfortable working and interacting with clients across geographies
• Deep rooted understanding of financial concepts relating to financial statement analysis (including detailed understanding of IFRS 16, GAAP vs. non-GAAP),inter-linkages among the three financial statements and the ability to interpret the same
• Hands on experience with valuation techniques involving company comparable analysis, precedent transaction analysis, DCF, LBO, DDM, WACC analysis, and football field analysis
• Prior experience of working on RFPs, deal execution, due diligence
• Highly proficient in data sources like FactSet, RWIB, Euromonitor, Nielsen, Alpha Sense and Finster
• Given that the role will be sector-agnostic, prior experience in multiple industry groups will be ideal
• Ability to work independently and as part of a team in a fast-paced environment and deliver high quality materials meeting client critical deadlines, often on areal-time basis
• High attention to detail and strong quality orientation

• Professional maturity and discretion while handling confidential information

Job Summary

We are seeking a highly motivated Investment Analyst to join our family office team. This role will focus on research and financial modelling across multiple asset classes, with a primary emphasis on equities.

Key Responsibilities

• Conduct in-depth research and analysis on listed equities and other asset classes.

• Build and maintain financial models to support investment decisions.

• Monitor market trends, macroeconomic developments, and sector-specific dynamics.

• Prepare investment reports, presentations, and recommendations.

• Support portfolio management activities and risk assessment.

Preferred Competencies & Requirements

• Diploma/bachelor’s degree in finance, Economics, Accounting, or related field; CFA or equivalent qualification preferred.

* Fresh Graduates are welcome to apply

• Strong analytical and quantitative skills with proficiency in financial modelling.

• Solid understanding of equity markets; exposure to multi-asset strategies and private equity is an advantage.

• Excellent communication and presentation skills.

• Self-driven, detail-oriented, and able to work independently in a small team environment.

Job Overview

We are seeking a proactive and technically strong Security Analyst to manage security operations and respond to cybersecurity incidents across the organization. This role focuses on monitoring threats, handling incidents, improving detection capabilities, and strengthening overall security posture.

The ideal candidate has hands-on experience with security tools, incident response processes, and risk management practices.

Key Responsibilities

1. Security Monitoring & Incident Response

• Monitor and investigate security alerts from internal systems or SOC providers
• Lead or assist in responding to incidents such as malware, ransomware, phishing, insider threats, and data loss events
• Coordinate containment, remediation, and recovery activities with IT teams
• Perform root cause analysis and recommend corrective improvements

2. Vulnerability & Patch Coordination

• Conduct vulnerability assessments and evaluate associated risks
• Prioritize remediation activities based on business impact
• Work with infrastructure and application teams to manage patching
• Track remediation progress and report risk exposure

3. Security Platform Administration

• Manage and maintain enterprise security tools including SIEM, SOAR, EDR/XDR, DLP, CASB, email and web security platforms
• Fine-tune detection rules to improve accuracy and reduce false positives
• Support integration of security platforms with enterprise systems
• Experience with platforms such as Sentinel or Securonix is advantageous

4. Threat Intelligence & Risk Monitoring

• Monitor emerging threats, vulnerabilities, and attack techniques
• Assess relevance to the organization and recommend mitigation strategies
• Convert threat intelligence into actionable detection or preventive controls

5. Governance, Risk & Compliance

• Support compliance initiatives aligned with ISO 27001, NIST, SOC 2, PDPA, GDPR
• Participate in internal risk assessments and audit activities
• Maintain security policies, procedures, and documentation
• Assist in vendor and third-party security assessments

6. Advisory & Awareness

• Provide cybersecurity guidance to IT teams, developers, and business stakeholders
• Support awareness initiatives such as phishing simulations
• Act as an internal subject matter resource on cybersecurity topics

7. Continuous Improvement

• Identify security gaps and propose enhancements
• Recommend automation initiatives to improve efficiency
• Track and report security KPIs and operational metrics

Requirements

Education

• Degree in Computer Science, Information Technology, or related discipline

Experience

• Minimum 3 years of experience in IT or cybersecurity
• Understanding of network infrastructure, server environments (Windows/Unix), and endpoint platforms

Technical Skills

• Hands-on experience with security solutions such as endpoint protection, SIEM platforms, vulnerability scanners (e.g., Tenable), privileged access management tools (e.g., CyberArk)
• Familiarity with platforms such as Sentinel or Securonix
• Strong analytical and problem-solving skills

Certifications (Preferred)

• QISP
• CISSP
• CompTIA Security+
• Cybersecurity Nexus or equivalent

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Responsibilities

• Maintaining detailed position summary for respective business unit
• Compiling daily profitability reports enabling traders and brokers to determine how market moves are impacting their positions
• Contributing to the weekly summary to Board on P&L movement
• Ensure all deals have an accurate Mark to Market.
• Maintain, calculate and issue daily price exposure to the Matrix
• Maintain profit / loss reporting to ensure these are accurate at all times.
• Conduct ad-hoc analysis as required by brokers, traders, marketers and management

Job Duties & responsibilities

Part of a scrum team handling Treasury & Markets Projects/Enhancements.

Gather Business requirements from stakeholders (Front Office, Back Office, Finance etc.) including facilitating requirements workshops.

Analyze/Validate the business requirements and translate them into detail requirement specifications (includes functional and non-functional requirements).

Ensure requirements have proper traceability.

Conduct User acceptance testing and reviews and drives resolutions for the issues encountered.

Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Possess strong business & technical subject matter knowledge.

Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.

Become an effective “bridge” between users and technology.

Good team player with strong interpersonal skills.

Requirements

Bachelors or higher degree preferably in business or Computer Science IT

At least 6-8 years working as a Business Analyst in banking domain

Possess strong business & technical subject matter knowledge Understanding of multi-asset class products; FX, Bonds, FXO, Equity Derivatives is preferred.

Preferred to have experience in SQL and Elastic Search/Kibana

Working experience on Treasury & Markets Related Project is preferred.

Ability to run and manage projects independently.

Experience in Agile delivery will be an advantage.

Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner

Experience working on Jira, Confluence will be an advantage

What you'll do:

As a Commodities Metals Reporting Analyst, you will be at the heart of daily market activity for steel raw materials across Asia. Your day-to-day responsibilities will involve gathering critical price information directly from key players in the industry, conducting rigorous assessments using tried-and-tested methodologies, and producing high-quality written content that informs decision-makers worldwide. You will thrive by building lasting relationships with sources throughout the region while collaborating with an international team dedicated to excellence. Success in this role comes from your ability to synthesise complex data into actionable insights, maintain unwavering attention to detail under tight deadlines, and contribute positively to both local and global initiatives aimed at enhancing market transparency.

• Gather and verify price information daily from primary market participants across the Asian steel raw materials sector, ensuring accuracy and reliability in all reporting activities.
• Conduct thorough assessments of market prices using established methodologies while actively contributing ideas for their ongoing development and improvement.
• Write insightful market commentaries, news stories, and in-depth analysis pieces that translate complex market movements into clear, accessible content for a wide audience.
• Engage regularly with industry stakeholders to build strong source relationships, fostering trust and open communication that enhances the quality of market intelligence gathered.
• Collaborate closely with colleagues both locally in Singapore and as part of a wider global team to share insights, align on best practices, and deliver cohesive coverage across multiple commodity markets.
• Take ownership of specific commodity markets by monitoring trends, identifying emerging opportunities or risks, and flagging significant changes internally for further action.
• Present findings through written reports as well as digital media presentations, adapting your communication style to suit different audiences and platforms.
• Maintain meticulous records of price assessments and methodology updates to ensure transparency and consistency in all published data.
• Actively participate in internal discussions regarding market developments, offering thoughtful input based on your research and interactions with market participants.
• Support the ongoing evolution of pricing mechanisms by staying informed about regulatory changes and technological advancements impacting the industry.

What you bring:

To excel as a Commodities Metals Reporting Analyst, you will bring proven experience from previous roles focused on metals or broader commodity markets where you have honed your analytical acumen. Your background should reflect not only technical proficiency but also an ability to communicate clearly across cultures—skills that are invaluable when building trusted relationships with both internal colleagues and external sources.

• Demonstrated experience—at least three years—in metals or commodity markets within either reporting or analytical roles, showcasing your familiarity with industry dynamics.
• Exceptional communication skills that enable you to translate technical or complex information into clear narratives suitable for various audiences.
• Critical thinking abilities paired with initiative-taking behaviour ensure you can identify trends early and respond thoughtfully to emerging challenges or opportunities.
• Meticulous attention to detail when handling data ensures accuracy in all aspects of price assessment and reporting activities.
• A conscientious approach to using Excel for data management tasks supports efficient workflow processes within the team environment.
• Genuine enthusiasm for taking responsibility over specific commodity markets—both informationally and relationally—demonstrates your commitment to becoming an expert resource.
• Resilience under pressure allows you to consistently produce timely content even when faced with fast-moving developments or tight deadlines.
• A collaborative mindset that values knowledge sharing contributes positively towards collective success within a supportive organisational culture.

What sets this company apart:

This organisation stands out as a global leader in market intelligence thanks to its unwavering commitment to integrity, transparency, and professional development.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Exposure to regional and global treasury operations
• Structured environment with clear career development pathways

About Our Client

Our client is a well‑established global industrial group with over a century of heritage. With operations spanning multiple regions, the company supports critical industries through high‑quality engineering solutions and maintains strong standards in governance, compliance, and operational excellence. The Singapore team serves as a regional hub with close interaction across global markets.

Job Description

• Review and coordinate treasury‑related documentation including banking agreements, mandates, guarantees, and KYC materials
• Support bank account management activities such as openings, closures, and signatory updates across global entities
• Maintain accurate records of authorized signatories and banking arrangements
• Prepare periodic confirmations and ensure documentation compliance with internal controls and regulatory requirements
• Support the maintenance of bank structures, cash management setups, and treasury data within Treasury Management Systems (TMS)
• Record and monitor treasury transactions such as FX, trade finance, and intercompany financing
• Work closely with finance and accounting teams to ensure accuracy between TMS and ERP systems (e.g. SAP)
• Assist with troubleshooting and user support for treasury systems and e‑banking platforms
• Support treasury integration activities for newly acquired entities and restructuring initiatives
• Assist in process enhancement, automation, and digitalisation projects within treasury
• Provide general operational support to ensure smooth day‑to‑day treasury operations

The Successful Applicant

• Degree in Finance, Accounting, Business, Economics, or related discipline
• No experience required; or minimally 1 year of experience in finance operations, banking operations, accounting or risk/compliance
• Strong attention to detail and ability to manage documentation accurately
• Comfortable working with structure, processes, and controls
• Willingness and flexibility to support stakeholders across multiple time zones

What's on Offer

• Opportunity to join a global organisation with international exposure
• Collaborative and professional working environment

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-042026-6989074

Phone number

+65 6643 9735

Michael Page (Personnel) Pte Ltd | Registration No.201736642C

What you'll do:

As an Equity Settlements Analyst based in Singapore, you will play a pivotal role in ensuring the smooth execution of equity security settlements across multiple APAC markets. Your daily responsibilities will involve overseeing complex cross-border transactions, managing exceptions, performing trade pre-matching activities, and maintaining accurate inventory records. You will also be responsible for following up on failed trades, conducting reconciliations of both stock and cash accounts, and liaising closely with internal colleagues as well as external partners such as clients and custodians.

• Oversee day-to-day support for the APAC equity settlement team by managing settlement activities across various business streams such as Securities Borrowing and Lending, Proprietary Trading, and Agency services.
• Perform cross-border settlements efficiently in Emerging Asia markets as well as New Zealand and Australia while ensuring compliance with local regulations and market practices.
• Manage exception queues diligently to ensure all valid trades are released promptly to custodians for timely settlement.
• Take responsibility for inventory management by monitoring stock positions and ensuring accurate record-keeping at all times.
• Conduct thorough pre-matching of trades prior to value date to minimise settlement risk and ensure smooth transaction processing.
• Follow up proactively on failed trades by investigating root causes and resolving outstanding settlement items in a timely manner.
• Liaise effectively with internal teams, external clients, and local custodians to facilitate seamless communication throughout the settlement process.
• Perform regular reconciliations of stock and cash accounts to identify discrepancies early and maintain data integrity.
• Investigate breaking items methodically by collaborating with relevant stakeholders until full resolution is achieved.
• Contribute actively to process improvements by participating in initiatives aimed at enhancing tools, technology, and ways of working.

What you bring:

To excel as an Equity Settlements Analyst, you will bring proven experience from previous roles involving securities operations or equity settlements within reputable financial institutions. Your familiarity with APAC market practices—especially those relating to cross-border transactions—will be invaluable as you navigate complex settlement scenarios. In addition to technical proficiency with trade matching systems or reconciliation tools, your success will depend on your ability to collaborate effectively within diverse teams while maintaining clear lines of communication with both internal stakeholders and external partners.

• Demonstrated experience in equity settlements or securities operations within financial services or banking environments is highly desirable for this position.
• A solid understanding of cross-border settlement processes in APAC markets including Emerging Asia, New Zealand, or Australia is essential for success in this role.
• Proficiency in managing exception queues with meticulous attention to detail ensures that all valid trades are processed accurately and efficiently.
• Strong skills in inventory management allow you to monitor stock positions effectively while maintaining comprehensive records at all times.
• Experience conducting trade pre-matching prior to value date helps reduce settlement risk and supports seamless transaction flows.
• Excellent problem-solving abilities enable you to investigate failed trades thoroughly and resolve outstanding settlement issues promptly.
• Outstanding interpersonal communication skills are required for effective liaison with internal teams, external clients, and local custodians throughout the settlement lifecycle.
• A proven track record in performing reconciliations of stock and cash accounts demonstrates your commitment to accuracy and data integrity.
• The ability to investigate breaking items collaboratively ensures that discrepancies are addressed quickly through teamwork rather than individual effort.
• A willingness to participate actively in process improvement initiatives reflects your openness to learning new tools or technologies that benefit both clients and colleagues.

What sets this company apart:

This organisation stands out as a leader in global finance thanks to its unwavering commitment to nurturing talent within an inclusive culture that celebrates diversity of thought. Employees benefit from access to world-class training programmes designed around their individual career aspirations while enjoying flexible working opportunities tailored for work-life balance.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Our client is looking for a detail-oriented, independent Business Analyst who can bridge client needs and technical delivery across the full project lifecycle.

WHAT YOU'LL DO

• Collaborate with senior consultants to gather and analyse client requirements, translating business needs into actionable technology solutions

• Support solution design and development — contributing to technical specifications, workflows, and functional requirements

• Participate in data collection, analysis, and interpretation to inform client decision-making and strategy

• Create project documentation including project plans, status reports, and client communications

• Facilitate workshops and presentations to stakeholders, translating technical concepts for non-technical audiences

. Participate in team meetings and brainstorming sessions to develop and refine solutions

SKILLS & QUALIFICATIONS

• Independent, detail-oriented with strong stakeholder collaboration

• Able to comprehend technical requirements and perform basic debugging

• Basic knowledge of Java, JavaScript, SQL, and AWS Cloud

• Effective communication — translate technical to non-technical language

• Experience driving client-facing workshops

• Ability to break down complex problems and formulate solutions

• Clear and concise technical and functional documentation writing

• Basic understanding of SDLC

We are seeking motivated and dedicated Cyber Security Analyst to join our 24/7 Security Operations Centre (SOC). The successful candidate will focus on continuous monitoring of security events, initial incident response, and vulnerability management. Ideal candidate should have 1-2 years of experience in cybersecurity, a basic understanding of networking and IT domains, and a keen interest in continuous learning and professional growth.

Key Responsibilities

• Monitoring & Triage: Continuously monitor security events and alerts using SIEM tools and security technologies. Perform initial triage of incidents and escalate to Tier 2 or Tier 3 analysts as necessary.
• Threat Analysis: Conduct basic analysis to identify and mitigate potential security threats and maintain detailed records of all actions taken.
• Advisory Management: Review and act upon cyber advisories from government sources. You will verify requirements, check internal inventory, and communicate with system owners to confirm tool usage.
• Administrative Diligence: Maintain organized SharePoint records and advisory logs to ensure all inquiries are tracked and to prevent redundant work.
• Operational Health: Perform regular health checks on SOC systems to ensure they are functioning correctly.
• Shift Coordination: Participate in 24/7 shift rotations and manage Handover/Takeover (HOTO) communications to keep the entire team synchronized.
• Incident Support: Provide incident response phone support following established SOPs, workflows, and instructions.
• Vulnerability Management: Support vulnerability assessments and remediation efforts to improve the organization's security posture.
• Professional Development: Stay current with the latest cybersecurity trends, threats, and best practices to support continuous learning.

Qualifications

Educational Background:

• Relevant certifications such as CISSP, CISM, CEH, CompTIA Security+, or SANS/GIAC are highly preferred.

Experience:

• 1–2 years of experience in cybersecurity, with a primary focus on incident detection and response.
• Foundational experience working with Security Information and Event Management (SIEM) systems and tools.

Technical Skills:

• Security & Networking: Basic understanding of security technologies, network security principles, and various IT domains.
• Vulnerability Management: Knowledge of vulnerability assessment, management, and mitigation techniques.
• Advisory Interpretation: Ability to accurately read, interpret, and act upon cyber advisories from government sources.
• Scripting & Automation: Knowledge and skills in scripting and automation to streamline security tasks and workflows.
• Endpoint Security: Experience in managing and securing endpoints against potential threats.

Analytical and Problem-Solving Skills:

• Threat Analysis: Strong analytical skills to effectively identify, assess, and mitigate security threats.
• Problem Solving: Excellent problem-solving abilities to address and resolve complex security issues.

Communication and Training Skills:

• Communication: Ability to convey complex security information clearly and effectively to diverse stakeholders.
• Continuous Improvement: Willingness to participate in and conduct training programs to support team development and professional growth.

Adaptability and Continuous Learning:

• Industry Awareness: Strong commitment to staying current with evolving cybersecurity trends and technological advancements.
• Professional Motivation: High level of motivation to learn, adapt, and grow within the cybersecurity field.

Attention to Detail and Collaborative Skills:

• Attention to Detail: Keen observation skills to detect and identify subtle or sophisticated security threats.
• Team Collaboration: Ability to work effectively and collaboratively within a team-oriented environment.

Desired Technical Skills

• SIEM Proficiency: Skilled in utilizing SIEM platforms such as IBM QRadar or Splunk for security event monitoring and log analysis.
• Network Security: Practical experience with network security technologies, including Fortinet and Palo Alto firewalls.
• Security Automation: Familiarity with automation tools and orchestration platforms, specifically Palo Alto XSOAR.
• ITSM Knowledge: Understanding of IT Service Management (ITSM) workflows and tools, such as ServiceNow.
• System Administration: Foundational knowledge of Windows and Linux operating systems within an enterprise environment.
• Scripting & Automation: Basic proficiency in scripting to automate repetitive security tasks and improve efficiency.
• Advisory Interpretation: Ability to comprehend and execute technical actions based on cybersecurity advisories.

Work location: Changi Airport

Job Description:

The IT support specialist is to provide technical support to our enterprise customers.The ideal candidate will be deployed offsite and will be on a 5-day work weekschedule. He/She will be grown to lead a team if the performance is outstanding.

Responsibilities:

• Provide advanced support for Windows 11, macOS, and Apple devices [ipad/iphone].
• Manage device provisioning, configuration, imaging, and deployment for both Windows and Mac environments.
• Perform break-fix support for hardware, software, and mobile devices.
• Troubleshoot and resolve:
• BitLocker / Filevault encryption issues
• BSOD/crash diagnostics
• Administer Intune for device management  and deployment.
• Install, upgrade, and maintain operating systems, applications, and peripherals.
• Handle O365 support, including Word, Excel, Outlook, PowerPoint, and Access.
• Perform basic network troubleshooting, including switches, wired/wireless connectivity.
• Collaborate with internal IT teams to ensure seamless service delivery.
• Work within a ticketing system to manage multiple tasks in a fast-paced environment.

Desired Skills & Experience:

• Minimum 5 years of IT support experience in enterprise environments.
• Expertise in macOS and Intune (mandatory).
• Hands-on experience with Intune for Apple/Windows device management.
• Strong knowledge of Windows 11, BitLocker, and imaging tools.
• Proficiency in troubleshooting hardware issues and replacing components.
• Familiarity with Microsoft Office Suite and O365 administration.
• Understanding of network fundamentals and connectivity troubleshooting.
• Excellent customer service and communication skills.
• Ability to work under pressure and manage multiple tickets simultaneously.

Education:

• 1+ years of work experience with Microsoft Intune

• 1+ years of work experience with Mac

• 1+ years of work experience with Windows

*We regret that only shortlisted candidates will be notified.