Total 71 Senior Executive command center analyst job vacancies in Others category in Malaysia

ASSISTANT OPERATIONS EXECUTIVE 1

PILOTAGE SERVICES DEPARTMENT (MISSION COMMAND CENTRE)

PSA MARINE (PTE) LTD

[This is a full-time permanent role.]

Keen to be part of the team that provides essential maritime services to the Port of Singapore, the world's busiest container transhipment hub?

Assistant Operations Executives play a crucial role in providing excellent service levels and deploying marine resources within Singapore waters!

• Take leadership in the planning and deployment of pilotage, harbour towage and waterboat resource to support 24/7 operations of the busiest port in the world;
• Uphold the efficiency of company’s services which is part of Singapore maritime ecosystem;
• Directly communicate with vessels to coordinate arrival and service timings; and
• Attend to all customer queries and request new orders, amendments and cancellations.

The successful candidate shall preferably:-

• Possess at least a Diploma or equivalent;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency circumstances;
• Candidates with prior experience in operations planning will be considered favourably; and
• Be willing to perform overnight shift work

*New hires will be eligible for a sign-on bonus of up to S$3,500. Terms and conditions apply.

*New hires will be eligible for allowances, and productivity incentives upon commencement of shift work.

Get to Know the Role

We are seeking a Senior Analyst, Deal Desk and you will act as a strategic advisor to our regional sales team—structuring complex commercial deals, optimizing end-to-end management processes, and ensuring alignment with corporate profitability targets.

This role reports to the Head of Sales Operations and is fully onsite at the Malaysia's First Avenue Office.

The Critical Tasks You Will Perform

• Deal Structuring & Advisory: Serve as the strategic advisor to regional sales teams on complex deal structures, pricing, and commercial terms to maximize profitability and alignment with corporate goals.
• End-to-End Orchestration: Drive cross-functional alignment (Sales, Legal, Finance, and Operations) to move deals from creation through approval to final closure, resolving exceptions.
• Process Design & Optimization: Improve the regional deal management process to boost governance, and commercial velocity.
• Financial Analysis & CRM Insights: Conduct financial modeling, margin analysis, and pipeline tracking by CRM to deliver data-driven insights for negotiations and sales forecasting.
• Contracting and Compliance: Review contract documentation to ensure total compliance with company policies, accurate revenue recognition and agreement.
• Performance Monitoring: Implement tracking mechanisms to ensure closed deals achieve projected financial targets, identifying variances and optimization opportunities.
• Report & Strategy: Translate complex data into clear summaries and recommendations for senior leadership, while mentoring junior team members on deal desk best practices.

ABOUT THE ROLE
As Senior Finance Analyst you will be providing critical analytical support to financial processes and drive strategic value for the Graphics Solutions (GRS), while proactively managing commercial risks. This role acts as a primary finance partner to the GRS Commercial team for AMEA, ensuring that strategic objectives are met while supporting the Strategic, Annual Operating Plan (AOP), forecast processes, and key business projects including regional projects. This role provides valuable experience and cross-functional interaction with senior leadership and sales/marketing teams, offering excellent learning opportunities. The day-to-day activities of a Senior Finance Analyst are diverse and require a blend of financial acumen and business partnering skills.

KEY RESPONSIBILITIES

• Strategic Business Partnering

  • Partner closely with the Commercial and Marketing teams of the GRS business, providing data-driven, strategic insights to drive profitable topline growth and market share expansion.

• Commercial Performance & Portfolio Analytics

  • Assist in the tracking, reporting, and analysis of commercial performance.

  • Build, maintain, and streamline complex financial models to support critical business initiatives, and conduct in-depth profitability analyses across product lines, customer segments, and regions to identify margin improvement opportunities.

• Core Financial Cycles & Closing

  • Support cross-functional teams by delivering accurate, timely financial data for month-end, quarter-end, and year-end closing cycles, as well as the dynamic rolling forecasting process.

• Process Automation & Modernization

  • ​​​​​​​Lead continuous improvement initiatives within the finance function, focusing on utilizing AI and the total elimination of obsolete reporting in favor of automated, consolidated, and simplified business intelligence (BI) / Google Cloud solutions.

• Corporate Governance

  • ​​​​​​​Participate in ongoing divisional initiatives related to internal controls, SoX guidelines, ethics and values, corporate culture change, and OGSM (Objectives, Goals, Strategies, and Measures) alignment

• Proactive Cost & Pricing Monitoring

  • ​​​​​​​​​​​​​​Closely monitor cost fluctuations driven by inflation/deflation and forex, partnering closely with sales & product management teams to drive pricing actions given the last reference market communications.

The Team

Valuation Team at Pacific Life Re is responsible for the actuarialvaluation of our diverse lines of business and global markets. The team will runand validate our global Tyche models to deliver insights across PL Re. Theywill support our long-term growth by implementing new business, continuouslyimproving processes and specifying and testing future model changes, workingclosely with our Actuarial Systems Team who develop and maintain the models.The team will be a key part of PL Re’s Divisional Business Services, interactingwith CA teams, Operations, Finance, R&D, and Pricing.

Our actuarial models are vital to the way we run our business, and theValuation Team will provide crucial insights across Financial Reporting,Business Planning and other processes. The team is in the midst of an excitingtransformation journey, driven by project Unify, towards more automated andefficient processes, making this an exciting time to join a new global team.

The Role

As Senior Analyst, you will support production, validation and analysisof actuarial model outputs across all relevant reporting bases (including EEC,BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS). You will work closely with othermembers of Valuation Team to ensure modelling processes are coordinated andcarried out effectively for both Financial Reporting and Business Planningprocesses. The role offers exposure to a wide variety of work, covering alllines of business, regions and legal entities.

You will also have an exciting opportunity to contribute to a period ofgenuine transformation as the benefits from Unify are delivered into the team.You will act as an advocate for change and foster a culture of continuousimprovement around modelling processes.

Collaboration with other teams will be crucial, as you'll be responsiblefor delivering modelling insights to a wide range of stakeholders across CAteams. You'll gain exposure and capabilities within the team to ensure that wecan respond to the increasingly complex needs of a growing global reinsurer,such as conducting sensitivities and scenarios or modelling newnon-proportional retrocession arrangements.

The role is part of a large, global sub-team, and so you will have theopportunity to gain substantial experience in global team collaborations. Youwill work with other members of CA both locally and globally, ensure effectivecommunication within the sub-team and with others. You will be part of a highperforming team and contribute to the working culture.

Role Responsibilities

·    Support the production of actuarial model outputsacross various reporting bases (including EEC, BMA EBS, USGAAP LDTI, IFRS17,MAS, KICS) for Financial Reporting and Business Plan, across multiple legalentities

·    Assist in ad-hoc modelling requests from various CAteams, such as modelling potential new Retrocession structures or carrying outstress / scenario modelling runs.

·    Performing controls and validations to ensure thecompleteness and accuracy of modelled results

·    Developing and maintaining a close workingrelationship with other members of Valuation Team, as well as other CA teams

·    Document controls for model inputs, outputs and otherprocesses related to Financial Reporting and Business Plan

·    Continuous improvement of modelling processes,including supporting related deliverables from the Unify program

·    Specifying model requirements and testing newdevelopments

·    Assisting with model updates and runs on other basesas required

Skills & Experience

·    Part qualified actuary with minimum of 3 years’experience in life insurance or life reinsurance

·    Experience with actuarial modelling software (Tychepreferred) and proficient with Microsoft Excel

·    Experience of challenging / improving processes and contributingto continuous improvement

·    Experience overseeing change and the introduction ofnew processes, controls and systems

·    Good understanding of the Corporate Actuarialfunction

·    Good understanding of reporting bases (for exampleEEC, BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS)

Competencies and Behaviours:

·    Ability to work independently and manage a varied anddemanding workload

·    Clear and effective communication skills, both verbaland written

·    Strong attention to detail, with a focus ondelivering accurate, high-quality outputs

·    Ability to collaborate effectively with colleaguesacross teams

·    Ability to learn and apply new concepts quickly,showing initiative, flexibility, and resourcefulness

·    Adaptability to change and evolving environments

·    Pragmatic mindset, able to balance accuracy witheffort

·    Willingness to question existing approachesand contribute ideas for improvement

Senior SOC Analyst – L3
Singapore | 12-Month Contract (Highly Extendable) 

The Role

We're looking for a sharp, experienced Senior SOC Analyst to join an established inhouse cybersecurity team in Singapore. This is a hands-on Tier 3 role - you'll be the go to expert when incidents escalate, the person who mentors junior analysts, and the one building better detection and response capabilities for the organisation. You'll work closely with a Cybersecurity Manager and be the primary point of contact for Managed Service providers, leading incident response calls and translating complex threats into clear actions for leadership.

What You'll Be Doing

Monitoring & Incident Response

• Monitor network traffic, logs, and alerts and act fast when something looks wrong
• Lead incident response calls and coordinate with internal and external stakeholders
• Prepare incident reports and executive summaries for management

Threat Intelligence & Forensics

• Stay ahead of the threat landscape - tracking global advisories and mapping them to internal systems
• Deep-dive forensic investigations on affected systems and networks
• Develop and implement advanced detection rules, automation, and response tools

SOC Operations

• Guide and mentor outsourced Tier 1 and Tier 2 SOC analysts
• Continuously improve SOC processes, playbooks, and detection methodologies
• Lead post-incident reviews and tabletop exercises
   

Security Operations

• Hands-on with enterprise security tools - PAM (Privileged Access Management), WAF, firewalls, EDR
• Work with Infrastructure and End User teams to close security gaps
• Support compliance, audits, and cybersecurity awareness campaigns

What We're Looking For

• 5+ years in security operations, incident response, or a related cybersecurity role
• Strong hands-on experience with SIEM tools - Splunk, Microsoft Sentinel, Securonix, or equivalent
• Solid grasp of threat intelligence, TTPs (Tactics, Techniques & Procedures), and digital forensics
• Experience with firewalls, IDS/IPS, EDR, PAM, and WAF solutions
• Able to lead cross-functional teams under pressure and communicate clearly with non-technical stakeholders
• Degree in Information Security, Computer Science, IT, or related field
• Certifications like CISSP, GIAC, GCIA, or GCFA are a strong plus

Reporting to the Vice President, Quantitative and Growth Markets, the incumbent uses his or her understanding of the Asian market as well as his or her strong analytical rigor to contribute to the management of Japanese equity portfolios.Through his knowledge of the Japanese language, culture and geopolitical context, he helps to identify alpha opportunities as well as risks specific to the Japanese equity market.

What You Will Do

• Monitor the market, macroeconomic and geopolitical environment, with a focus on the Japanese market, with a view to understanding local dynamics in detail

• Understand the business model and return drivers of major Japanese stocks, and make buy and sell recommendations, also based on quantitative signals.

• Establish and maintain relationships of trust with local partners (companies, brokers, managers)

• Prepare presentations to support the reporting of the team's investment activities to the various stakeholders and committee
• Support portfolio managers in the day-to-day management of equity portfolios, acting as the main point of contact for Japanese equities
• Ensure the harmonization of practices between the Montreal and Singapore offices, promoting the sharing of best practices and consistency of approaches

What You Bring

•Graduation in finance, mathematics, or other related disciplines
• Minimum of two (2) years of relevant experience
• Strong interest in equity markets, particularly in international and Asian contexts

• Fluency in English and Japanese, both oral and written
• Programming skills an asset (Python preferred)

What Makes You Unique

•Analytical rigor and attention to detail
• Structured problem-solving ability
• Team spirit and sense of teamwork
• Humility and a posture of continuous learning
• Excellent communication and synthesis skills
• Comfort in complex and ambiguous environments
• Good management of pressure and priorities

What you’ll be responsible for: 

As a Senior Anti-Money Laundering (AML) Analyst, you’ll join our Investigation Operations (IO) team helping detect fraudulent activity, suspicious/illegal behaviors and patterns and drive projects focused on preventing and detecting financial crime. The ideal candidate is a highly motivated, inquisitive individual with a background in AML compliance, who enjoys analytical challenges and is passionate about blockchain technology.

What you'll work on:

• Investigating, analyzing and identifying activity which may lead to filing suspicious activity reports, as required by law, from AML alerts, enhanced monitoring reviews, and other L1 transaction monitoring reviews.

• Working cases, as-needed, and filing SARs/STRs when appropriate.

• Assisting in fulfilling requests from and providing support to, external parties, such as law enforcement and banking partners, and internal parties, such as policy, legal and Compliance Operations partners.

• Conducting screening and adverse media checks.

• Ensuring customers are compliant with the laws and regulations to satisfy Circle’s obligations to the appropriate regulatory authorities.

• Maintaining a strong operational focus with the ability to manage time sensitive workflows across competing priorities.

• Collaborating with policy and compliance data and technology teams to share trends and insights as well as providing suggestions to improve detection models, thresholds, and typology coverage to create greater efficiency and more valuable work products for the IO team.

• Understanding complex business problems, breaking down analytical projects into a structured approach and formalizing complex ideas into a well defined logic.

• Conducting training and providing feedback to TM analysts as needed.

What you’ll bring to Circle:

Core Requirements:

• 3+ years experience conducting AML alert review, investigation and applicable reporting, strong knowledge of AML regulations.

• Deep understanding of blockchain ecosystems, VASPs, and evolving global AML/CFT regulations.

• Strong organizational, analytical, written, and verbal communication skills with a close attention to detail and confidence to make a reasoned and supported decision.

• Experience analyzing large transactional data sets; SQL experience preferred.

• Works well under pressure and tight deadlines with an ability to prioritize workloads and ensure tasks are completed in a timely manner.

• Experience and comfort working in an ever changing industry and the flexibility to quickly react to changing demands.

• Proven experience working collaboratively and effectively with the ability to work with multiple stakeholders and internal teams.

• Interest and/or experience applying artificial intelligence, automation, or machine learning tools to optimize AML workflows, such as alert triage, data enrichment, and investigative analysis.

• Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development.

Preferred Requirements:

• B.A./B.S. degree; quantitative or technical degree preferred.

• CAMS, CFCS or CFE certification.

• A passion for harnessing the power of digital currency and blockchain technology and services built on top of it.

• Extensive experience working with blockchain forensic tools (e.g., TRM Labs, Chainalysis, Elliptic).

• Experience/familiarity with Slack, Apple MacOS and GSuite.

Responsibilities

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.
  

Requirements

• Working experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Spring boot, OIDC, and AWS.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum/DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT/ programming / system designs.
• Good understanding of SDLC.

Portfolio Management & Performance Monitoring

• Maintain portfolio-level and asset level financial models and performance dashboards.
• Monitor asset-level operating and financial performance against budgets.
• Track portfolio KPIs including occupancy, NOI, cash flow, valuations, and returns.
• Support portfolio reviews and investment committee reporting.

Analysis

• Build and maintain financial models for acquisitions, disposals, and capita projects.
• Make recommendation supported by data on assets or portfolio and help implement asset management strategies.
• Perform market research and comparable transaction analysis.
• Prepare presentations and recommendation materials.
• Assist with underwriting and sensitivity analysis.

Asset Budgeting & Forecasting

• Support annual asset budgeting exercises and half-yearly reforecasts
• Maintain budget models with Finance team
• Collate, review and analyse income and OPEX assumptions from asset leasing and property management teams.
• Make recommendations on asset or portfolio strategy based on variance analysis

Senior Management & Investor Reporting

• Support preparation of monthly, quarterly and annual reports to various stakeholders.
• Assist with performance and portfolio analytics.
• Prepare investor presentations, fact sheets, and reporting materials.
• Provide insights on market conditions

Governance & Process Management

• Ensure data accuracy and consistency across reporting outputs.
• Support ad hoc strategic projects across the investment platform.
• Explore and implement efficient technology solutions

We are looking for a Senior Total Rewards Analyst for a well-established global corporate conglomerate. The role focuses on compensation benchmarking, salary reviews, incentives, and HR analytics across multiple markets. We're looking for someone with at least 5 years of C&B experience, strong Excel skills, and exposure to benchmarking tools such as Mercer, Korn Ferry, or WTW. Experience with SAP SuccessFactors and Power BI would be a plus.

Responsibilities

Key Responsibilities:

• Support annual compensation activities including salary reviews, bonus exercises, budgeting processes, incentive programmes, and recognition initiatives.
• Conduct market benchmarking and compensation analysis to ensure competitiveness and alignment with market practices.
• Assist in the maintenance of job grading frameworks, salary structures, and reward policies.
• Prepare and analyse workforce cost reports, compensation trends, and HR metrics to support management decision-making.
• Partner with HR teams and business stakeholders to provide guidance on compensation and benefits-related matters.
• Coordinate the administration and review of employee benefit programmes, including engagement with external vendors where required.
• Maintain accurate compensation and employee data within HR systems and ensure data integrity across reporting platforms.
• Support job evaluation exercises, internal equity reviews, and organisation-wide compensation studies.
• Participate in regional and global projects related to rewards, HR systems, process enhancement, and policy development.
• Contribute to process improvement initiatives, automation efforts, and the enhancement of reporting capabilities.
• Prepare presentations, dashboards, and analytical reports for management and HR stakeholders.
• Support governance, compliance, and audit-related activities pertaining to compensation and benefits programmes.
• Keep abreast of market trends and developments that may impact compensation, benefits, and reward strategies.
• Work closely with various stakeholders to ensure effective communication and consistent application of reward programmes and policies.

Requirements

• Degree-qualified in Human Resources, Business, Finance, or a related field.
• 5+ years of Compensation & Benefits experience, ideally supporting regional or multinational operations.
• Strong Excel and data analysis skills, with experience in compensation benchmarking and market surveys.
• Knowledge of Power BI, workforce analytics, or reporting tools would be beneficial.
• Experience working with HRIS platforms, preferably SAP SuccessFactors.
• Strong attention to detail, analytical mindset, and ability to manage confidential information.
• Able to work independently while partnering effectively with HR and business stakeholders.
• Well-organised with the ability to manage competing priorities in a fast-paced environment.
  

Interested applicants, please send your CV to talentagent@innergy-consulting.com

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Our client, a well-established MNC, is hiring for a regional finance position to support its APAC performance management function. This role will focus on regional corporate fp&a, reporting, and business support activities while partnering closely with Regional Leadership, Global HQ, and country finance teams.

Key Responsibilities

Regional Corporate FP&A

Support regional corporate fp&a activities, including:

• Regional management reporting
• Regional consolidation
• Forecasting, budgeting, and financial analysis processes
• Coordinate with APAC, Global HQ, and country finance teams to ensure timely and accurate reporting
• Assist in maintaining consistency and quality of financial reporting across markets
• Support monthly and quarterly performance reviews and analysis

Regional Projects & Business Support

• Partner with regional functions, particularly Supply Chain, on finance-related analysis and initiatives
• Support cross-country improvement initiatives and operational projects
• Assist in identifying process improvement opportunities and tracking implementation progress
• Participate in ad hoc regional finance projects and business support activities

Qualifications

• Bachelor’s Degree, CA/CPA preferred
• Background in large MNCs, ideally in regional or global roles
• Minimum 4 years of experience in regional finance or FP&A
• Strong analytical and financial reporting skills
• Comfortable working in a fast-paced, multicultural environment

Please email your cv directly in word format to sindhu@theedgepartnership.com .

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days. 

EA License: 16S8131 
Recruiter License:R1981753 

We are looking for a Digitalization Senior Analyst to support and contribute to driving impactful digital transformation initiatives across the organization.

In this role, you will help translate business challenges into scalable, data-driven solutions—leveraging AI, automation, and modern data technologies to improve efficiency, decision-making, and operational performance.

You will work closely with business stakeholders and cross-functional teams to deliver end-to-end digitalization projects that generate measurable business value.

Key Responsibilities

Digital Transformation & Process Improvement

• Support the design and delivery of digitalization initiatives, including process automation and system enhancements
• Work with stakeholders to identify business pain points and translate them into practical technical solutions
• Document and redesign business processes to improve efficiency and scalability

Data, AI & Automation

• Assist in building data pipelines, internal tools, and automation workflows
• Support implementation of AI solutions such as predictive analytics and automation use cases
• Contribute to the development of scalable and sustainable technology foundations

Project & Stakeholder Management

• Collaborate with business users, IT teams, and vendors to deliver projects end-to-end
• Evaluate and support management of third-party vendors and platforms
• Ensure proper documentation, governance, and maintainability of delivered solutions

Continuous Improvement & Innovation

• Stay updated on emerging technologies and recommend innovative solutions
• Promote a culture of digital awareness and continuous process improvement

Requirements

• Bachelor’s degree in Computer Science, IT, Software Engineering, Data Engineering, or related field
• 3 years experience contributing to digitalization or transformation projects and applying AI to solve business problems
• Exposure to operational or enterprise processes is a plus
• Programming experience (e.g. Python, Java, TypeScript)
• Strong SQL skills and data manipulation capabilities
• Hands-on experience with Power BI

Key Attributes

• Strong problem-solving mindset with attention to detail
• Effective communicator able to bridge technical and business discussions
• Self-driven, adaptable, and comfortable working in ambiguity
• Passion for leveraging technology to improve business processes

Why Join Us

• Be part of a growing digitalization team driving AI, data, and automation initiatives
• Work on impactful projects across different business functions
• Opportunity to shape scalable solutions and influence digital strategy
• Collaborative environment with exposure to business and technology stakeholders

We are looking for a technically strong and detail-oriented Senior Analyst to manage and optimize our cloud and on-premise IT infrastructure.

In this role, you will design, support, and enhance IT systems to ensure they remain secure, reliable, and aligned with business needs. You will also lead infrastructure solutioning and project delivery, working closely with stakeholders, vendors, and internal teams.

Key Responsibilities

• Design and manage cloud and on-premise infrastructure across production, staging, QA, DR, and development environments
• Oversee provisioning, scaling, monitoring, security, and disaster recovery of IT systems
• Ensure systems meet Security-By-Design (SBD) and cybersecurity requirements
• Manage IT operations including patching, upgrades, backups, and system monitoring
• Lead infrastructure projects — from solution design to implementation — ensuring timely and cost-effective delivery
• Manage vendors, contractors, and IT infrastructure budgets

Requirements

• Degree in Computer Science, Information Systems, or related discipline
• Minimum 3 years of experience in IT infrastructure and system support
• Experience in cloud technologies (IaaS, PaaS, SaaS) and infrastructure project delivery
• Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations

Key Attributes

• Strong technical expertise and attention to detail
• Proactive, self-driven, and adaptable to evolving technologies
• Strong problem-solving and stakeholder management skills

Why Join Us

• Exposure to both cloud and on-premise infrastructure environments
• Opportunity to work on end-to-end infrastructure design and delivery
• Collaborative environment with cross-functional teams
• Involvement in adopting and implementing emerging technologies

We are seeking an experienced Senior Systems Analyst (BSA) to join a leading banking organization and play a key role in delivering innovative digital banking solutions. This position will work closely with business stakeholders, product owners, architects, and technology teams to translate business requirements into scalable digital solutions that enhance customer experience across banking channels.

The ideal candidate will have a strong background in digital banking platforms, API integration, and end-to-end Software Development Life Cycle (SDLC) delivery within a banking environment.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business and system requirements.
• Facilitate workshops and requirement elicitation sessions with business users, product teams, and technology stakeholders.
• Translate business needs into functional and technical specifications, user stories, process flows, and use cases.
• Work closely with solution architects, developers, and QA teams throughout the SDLC to ensure successful delivery.
• Analyze and define API requirements, integration flows, and system interfaces across digital banking ecosystems.
• Support solution design discussions and ensure requirements align with business objectives and technology standards.
• Participate in system testing, UAT, defect triage, and production implementation activities.
• Identify process improvement opportunities and recommend digital solutions to enhance customer and operational outcomes.
• Ensure compliance with banking, security, and regulatory requirements.

Required Experience & Skills

• Minimum 8 years of experience as a Business Systems Analyst, Technical Business Analyst, or similar role.
• Proven experience delivering Digital Banking initiatives within Banking or Financial Services.
• Strong understanding of end-to-end SDLC methodologies, including Agile and Waterfall delivery frameworks.
• Hands-on experience working with APIs, integration services, microservices, and system interfaces.
• Good understanding of digital banking channels, including:Internet BankingMobile BankingDigital OnboardingPayments & TransfersCustomer Self-Service PlatformsAuthentication and Security Solutions
• Experience creating business requirements documents (BRD), functional specifications, process maps, user stories, and acceptance criteria.
• Strong stakeholder management and communication skills with the ability to engage both business and technical audiences.
• Experience using tools such as Jira, Confluence, Visio, Swagger/Postman, or equivalent.
• Knowledge of Open Banking, API ecosystems, and modern banking architectures will be highly regarded.

Interested candidates please email your latest resume to subagio@tangspac.com

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.

In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.  Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

Department Overview

The Operations & Trade Support department perform efficient day-to-day administrative and operational functions of a business. They implement processes, ensure helpful services for customers, and perform the primary tasks of the organization.

Trade Support assists the trading desk and the operations team daily, dealing with any issues/tasks which may arise and to make sure they are dealt with in a professional and fluent manner. 

Job Overview

Operations carry out the designated day-to-day tasks to ensure the business operates efficiently and effectively. Focusing on Payments and Reconciliations, the role ensures the company mitigates financial risk and provides a valued service to its clients.

Key Responsibilities

MonFXSettlements

• Liaise with Clients, Brokers and Banks to facilitate settlement of FX transactions and cash flows
• Account and trade reconciliation and remediation
• Inward/Outward payment entry
• High standard payment error investigation and resolution
• Timely preparation and reconciliation of the month end report for Finance
• Perform monthly reports in accordance with Monetary Authority of Singapore submissions
• Provide support and assistance in the daily handover for the Monex Group Operation Teams
• Update and manage the day-to-day tasks without supervision
• Proactive in team meetings suggesting relevant ideas and motions
• Efficiently collaborate with developers to establish the organisation's technical vision and analyse usability and performance needs
• Provide effective enhancements and ideas for production environment
• Handle relevant client queries when necessary and seek support if needed
• Performing administrative duties at best of ability, including answering phones, completing the daily checklist and business as usual activities
• To be ever ready to assist and undertake in all ad-hoc tasks assigned
• Supporting the Head of Operations with the enforcement of company policies and standards
• Analyse requests for draw down, rolls, margin utilisation, 3rd party approvals and cooperate with relevant departments for the respective Client trades and payments
• Perform training presentations and guidance to provide better understanding of Operations procedures to our peers;
• Oversight account liquidity suggesting appropriate resolutions when required;
• Build resilience in operations and still meet regular reporting and reconciliations;
• Takes care, uses high attention to detail and extensive payment knowledge for the release of client and company payments.

MonFX PaySupport

• MonFX Pay Client onboarding
• Monitoring of support desk queries
• Answering support telephone calls
• Replying to support emails
• MonFX Pay demonstrations for clients and staff
• Support Traders and Salespeople with their respective Clients
• Telephone walkthroughs to complete specific tasks
• Follow up and pursue unsettled trades with Clients and dedicated Trader
• Monitor positive client balances and chase Client payment instructions
• Put forward recommendations for procedures to improve performance of MonFX Pay
• Ensure positive Client experience through high quality service and communication to attain Client retention
• Greet customers warmly and ascertain problem or reason for calling
• Update and propose solutions to Head of Operations for system malfunctions
• Provide assistance in Client investigations and completion

What are we looking for:

• Prior experience working within a regulated firm
• Strong knowledge of Global and jurisdiction: Banking, currency, country and Payment Regulations etc.
• In-depth knowledge of the regulatory environment in which an FX firm and payment service provider operates
• Clear grasp of the objectives and importance of risk management and compliance in regulated environments
• Solid knowledge of FX markets, payments and derivative products
• Advanced experience of International Payments, and different mediums of transfer i.e. SWIFT
• Proficiency in performing accounting reconciliations
• Ability to provide FX product solutions for internal processes and prospect clients on settlement of currencies
• Strong aptitude for developing banking/brokering relationships and providers for communication channels
• Forward thinking approach for operational analysis on innovative client processes
• Capability to recommend and implement system enhancements to build a strong operational infrastructure for both client portal and internal processes
• High level of currency and country regulation knowledge for FX products and payments
• Ability to plan and implement cost effective initiatives relating to operational charges