Total 1,385 technical support job vacancies in Information Technology category in Malaysia

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Gather and analyse user requirements and translate them into application specifications.

• Design, develop, test, implement, and maintain application systems or web-based applications.

Requirements:

• At least 3 years of experience in application development, programming and systems support.

• Good communication, strong analytical and problem-solving skills.

Technical Skills:

Integrated Development Environments (IDEs):

o Eclipse

Programming Language:

o Java

Environments/Systems experience in one or more of the following:

o MS SQL

o Windows

Operating Systems experience in one or more of the following:

o Windows Server

Platforms experience in one or more of the following:

o Amazon Web Services (AWS) - Optional (Good to have)

o Azure - Mandatory

Databases experience in one or more of the following:

o DB2

o MS SQL

Programming Languages & Other Languages experience in one or more of the following:

o Extensible Markup Language (XML)

o Java

o JavaScript

o SQL

Technologies experience in one or more of the following:

o Java technologies

o MS SQL

Tools:

o Terraform

Others

o Proficient in analysing and translating requirements into solutions.

o Good communication and written skills and work well in a team.

o Working experience in COBOL, CICS, DB2. DB2

o Relational Databases like DB2, SQL Server, Oracle.

o IDE such as Eclipse, JDeveloper, NetBeans or equivalent.

Additional skillset:

o Qlik Talend or Any ETL Tool would be added advantage.

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

The incumbent will oversee the day-to-day technical and maintenance aspects of a park, ensuring the safety and optimal functioning of rides and facilities. Additionally, you will be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Job Description

• Direct and inspire a multidisciplinary technical team to ensure optimal performance of park equipment and systems
• Develop and execute comprehensive preventive maintenance strategies to reduce downtime and enhance asset longevity
• Oversee inspections, repairs and inventory management to maintain operational readiness
• Ensure full compliance with all safety regulations, industry standards and environmental sustainability practices
• Collaborate with contractors, vendors and regulatory authorities to manage projects, inspections and approvals with precision
• Monitor emerging industry advancements, integrating innovative technologies to elevate operational efficiency

Qualifications and Other Requirements

• Bachelor's Degree/ Diploma in Engineering
• Minimum 5 years of experience in technical services, construction, or maintenance with significant experience in the implementation, testing, and maintenance of the industrial systems
• Expertise in regulatory compliance, project management and the implementation of robust safety protocols
• Good communication skills, with a demonstrated ability to present to senior stakeholders and effectively address inquiries from contractors and clients
• Comprehensive knowledge of workplace safety and health practices
• Competency in Microsoft Office (Word, Excel, PowerPoint)
• Attention to detail and strong organizational skills
• Demonstrated ability to meet tight deadlines and work in a fast-paced environment
• Able to work on weekends/public holidays on rotational basis
• Knowledge with the operation, maintenance, and troubleshooting of pump and filtration systems

Job Description:

• Implement sales strategies to expand the customer and distributor network within the designated territory
• Engage with consultants, contractors, and visit project sites to showcase products and create business opportunities
• Organize and deliver product training sessions and technical presentations on a regular basis
• Offer technical assistance to clients and partners both before and after the sale
• Track market developments, gather customer insights, and observe competitor actions
• Compile and present sales updates, projections, and activity reports as needed

Requirements:

• Diploma in Electrical Engineering or related field
• Minimum 2 years of sales experience in Electrical Installation Industry
• Excellent communication, negotiation and presentation skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Community Psychology Hub (CPH) is dedicated to improving people’s lives through innovative, quality psychological and research services. We work in active collaboration with partners in the social service and public sector to provide care for persons with vulnerabilities alongside their families in the community. Set up by the Ministry of Social and Family Development in 2015, we are a unit sited within SG Enable Ltd, a registered charity and an Institution of a Public Character.

This position is for the role of a SPED Educator working with adults with developmental disabilities and other special needs in the Adult Disability (AD) setting. This role focuses on translating special education competencies using the Enabling Skills Competencies Framework (ESCF) for adult services to enhance programme quality and outcomes. You will support the development and implementation of curriculum, contribute to a practice guide, and provide training and coaching to key staff within the Social Service Agency (SSA), including the Master Trainer (MT), allied health professionals (AHPs), and senior/training officers (STOs/TOs). A key focus of the role is to support capability building of SSA through structured training, coaching, and practice support.  

This role is part of a 3 year pilot project looking at redefining programmes within the Adult Disability setting to build a more cohesive continuum of service across the lifespan, and to generalise interventions across settings. You will be working both independently and as part of a multidisciplinary team within the social service agency (SSA) and with the core technical assistance (TA) team at CPH.   

Responsibilities

1. Curriculum consultacy

• Provide consultation for curriculum design and development to ensure integration across ESCF domains (e.g., alignment of skills, concepts and opportunities for application and generalization) 

• Ensure developed curriculum is responsive to diverse learner profiles 

• Support SSA personnel (e.g., SSA Master Trainer) in embedding appropriate instructional approaches, adaptations and evidence of learning into curriculum planning 

• Provide consultation and coaching which includes regular case discussions to support curriculum implementation of ESCF Learning Outcomes 

2. Curriculum collaboration and implementation

• Work collaboratively with the SSA team (MT, AHPs, TOs/STOs) to ensure effective curriculum enactment with adaptations to teaching strategies and materials.   

• Conduct observations and coaching to support implementation 

• Enable curriculum implementation through clear guidance, templates, exemplars, and planning tools 

• Gather implementation feedback from teams and translate insights into curriculum improvements.  

3. Deliver and support training and coaching as part of SSA capability-building

• Design staff training (e.g., Positive Behaviour Support (PBS) strategies) based on identified learning needs of SSA staff, ensuring that training is practical, relevant and improves service delivery 

• Co-deliver training using a Train the Trainer model to build SSA capability in sustaining ESLP implementation 

• Establish and expand coaching structure for MT/AHP/STOs within SSAs 

• Conduct and support fidelity checks in areas including intervention skills, coaching and training delivery 

4. Build stakeholder relationships or capacity

• Support TA team in ESLP implementation catered to supporting individuals with developmental disabilities and other special needs, inclusive of PBS, Practice Based Coaching (PBC),  and other systemic supports 

• Co-develop practice guidelines and SoPs to support ESLP implementation and use of evidence-based best practices  

• Lead discussions and collaborate with SSAs on change management, ESLP implementation and sustainability planning, including resource allocation and integration into routine practice 

5. Maintain professional, legal and ethical standards 

• Support the implementation of professional standards in clinical, legal and ethical practices.  

• Monitor staff adherence to policies and procedures for professional practices.  

6. Others

• Participate in and contribute to meetings, including facilitating or presenting where necessary 

• Prepare and submit monthly reports, i.e., monthly KPI tracking as required

• Carry out any other duties as assigned by reporting officer or Management 

7. Self-development

• Attend CPH/SSA endorsed training/workshops/seminars so as to develop relevant knowledge and skills 

• Receive formal supervision from own supervisors as part of professional development  

Requirements

1. Educational qualifications and work experience  

• Degree equivalent in Special Education, Psychology or a related field  

• Diploma in Special Education (DISE) or equivalent SPED qualification is preferred. 

2. Experience  

• At least 5 years’ experience working with persons with disabilities.  

• Preferred experience in curriculum development and implementation as well as instructional coaching.   

• Familiarity with evidence-based practices such as Positive Behaviours Support and Person-Centred Planning would be preferred. 

3. Other qualities   

• Demonstrated ability to work independently and collaboratively in multi-disciplinary team 

• Exceptional planning and organizational skills 

• Fluency in local languages and familiarity with the local context an advantage 

To Apply

Please complete the CPH Employment Application Form (https://form.gov.sg/668e481b98d37873d88e610e).
Applicants that did not submit the form would not be considered.

By submitting your application, you are consenting for it to be retained for 6 months for consideration in the event a suitable employment opportunity arises in the future or to be informed of other job opportunities that may be suitable.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Front Office Trading Application Support Specialist to provide frontline production support for our client in Singapore which is a top global investment bank. They will look to cover trading and front office applications across multiple asset classes, supporting business-critical trading activities and ensuring platform stability and availability.

This role is the key focal point for the customer/client /associate experience, restoring complex/major production incidents under tight Service Level Agreements (SLAs), pursuing root-cause and problem resolution follow-up.

Key Responsibilities:

• Provide Front Office production/application support for trading applications across asset classes like FX, Interest Rates, Credit, Commodities, Fixed Income products.
• Work closely with traders and business stakeholders to investigate and resolve application, trade flow, and production issues.
• Monitor trading platforms, application health, batch processes, and operational workflows to ensure system stability and availability.
• Manage Incidents and Problem management.
• Perform start of day, End of Day and start of week checks.
• Analyze application logs, activity logs, and batch logs using Python scripting and SQL queries for troubleshooting and issue investigation.
• Identify opportunities for automation and automate manual tasks being performed by team.

Key Requirements:

• 3–4 years of relevant Front Office / Trading Application Support experience within investment banking or financial services environments.
• Candidates with strong technical capabilities and good financial markets knowledge but without direct support experience may also be considered.
• Good understanding of financial markets and ideally more than 1 asset class such as FX, Interest Rates, Commodities, Fixed Income, or related trading products.
• Hands on experience on SQL queries and commands.
• Good Python scripting knowledge, particularly for log analysis, troubleshooting, and operational support activities.
• Experience in production support, incident management, and troubleshooting within a trading or financial systems environment.
• Experience in Monitoring tools e.g. ITRS Geneos, Splunk, Elastic, Dynatrace etc
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work in a fast-paced Front Office support environment with direct business user interaction.
• Strong communication and stakeholder management skills.

Good to Have Skills

• Exposure to Front Office trading systems or electronic trading platforms.
• Experience supporting global markets or capital markets applications.
• Knowledge of scripting or automation for operational support improvements.
• Tableau, Ansible, TOSCA, or related tooling exposure is a plus.
• CFA Certification will be a plus

Overview
Our client is seeking for an Application Support Engineer to provide operational and user support for mission-critical HR systems. The successful candidate will be responsible for managing service requests, troubleshooting system issues, maintaining knowledge repositories, and ensuring the smooth operation of enterprise applications.

This role is ideal for candidates with application support, production support, helpdesk, or SAP HCM experience who enjoy problem-solving and delivering high-quality user support in a structured environment.

Responsibilities

• Manage and resolve application incidents, service requests, and user enquiries within agreed service levels.
• Ensure all requests are accurately logged, categorised, tracked, followed up, and closed in a timely manner.
• Investigate system issues, identify root causes, and provide effective resolutions or workarounds.
• Support users via phone, email, and ticketing systems.
• Develop and maintain a knowledge base comprising FAQs, troubleshooting guides, processes, procedures, and case studies.
• Ensure support documentation remains accurate and up to date.
• Disseminate system-related communications, including planned maintenance, downtime notifications, software provisioning instructions, and system enhancements.
• Analyse support tickets and trends to identify recurring issues and recommend process improvements.
• Prepare regular helpdesk and support reports, including recommendations to reduce incident recurrence.
• Support audit requests by retrieving system records and relevant support information.
• Review and enhance support processes and operational procedures when required.
• Collaborate with business users, project teams, and technical teams to resolve issues and improve service delivery.
• Participate in operational reviews and support initiatives as assigned.

Requirements

• Diploma or Degree in Computer Science, Information Systems, Engineering, or a related discipline.
• Minimum 2 years of experience in Application Support, Production Support, Helpdesk, or IT Support roles.
• Good knowledge of information technology and enterprise application support.
• Experience with SAP HCM ERP is good to have.
• Familiarity with incident management, ticketing systems, and service management processes.
• Good troubleshooting, analytical, and root cause analysis skills.
• Excellent verbal and written communication skills.
• Customer-focused, proactive, and able to work independently.
• Good attention to detail with a commitment to service excellence.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

• Manage and support the exchange’s business systems, ensuring smooth day-to-day operations and continuous system enhancements as part of second-line support.
• Collaborate closely with business users to analyse requirements, design solutions, and oversee end-to-end implementation.

Requirements:

• Degree in Computer Science, Mathematics, Physics or Engineering
• Exposure to the full software development life cycle (SDLC) within large-scale financial systems.
• Minimum 2 years of development experience in at least one of the following programming languages: Java, JavaScript, or Python.
• Strong understanding of object-oriented programming concepts and relational database design.
• Knowledge of networking fundamentals, including mainstream communication protocols such as HTTP, TCP, and UDP.
• Experience working in Linux environments; strong shell scripting skills will be an advantage.
• Prior IT experience within the financial industry will be advantageous.
• Good verbal and written communication skills, with strong documentation capabilities.

Please click here to apply or email your updated resume to

siewhua@recruitco.com.sg

(Only shortlisted candidates will be notified.)

Lim Siew Hua, Registration No. 1984199

RECRUITCO PTE. LTD., EA License: 25C3218

Responsibilities:

Customer Management

The TAM is responsible for establishing and maintaining a delivery governance model with the customer at the operational, management and executive levels, as applicable. As the customer’s primary point of contact for the delivery of the ACS contract, TAMs maintain relationships with customer stakeholders, understanding and aligning their objectives and perceptions with the contract scope. Tasks include escalation management, orchestrating resources from across Client to provide resolution without need to escalate further, and serving as the customer trusted advisor, identifying risks where applicable, and proactively guiding the customer to successful outcomes in the use of Oracle technologies to support their business. The TAM is also expected to help the customer understand the wider Customer Services organization to enable their customers to maximize their experience and benefit of their Premier Support contract.

Service Management

Whether a project or a support service, the TAM is responsible for the delivery to the contract terms, for the effective and efficient use of ACS resources, achieving the estimated contract margin and burn rate expectations. Management also includes the distribution of documents and deliverables, accurate record keeping in order to support business management that meet quality review and audit expectations.

Business Development

TAMs communicate and manage customer satisfaction, perception of value and promote renewals and extensions of contracts where appropriate. They should identify other opportunities client to help the customer meet their IT and business objectives, and to support the ACS sales teams in pursuit of incremental business in existing and prospective customers.

The Ideal Candidate

The ideal candidate will typically be expected to demonstrate the following attributes:

∙Good functional understanding on Oracle SaaS - HCM, ERP SCM Modules

∙Experience with implementation and support of Oracle SaaS HCM / SCM Applications, including at least 2 full cycle projects

∙Experience conducting a project management in cloud-based (Oracle SaaS) technology

∙Hands-on Oracle SaaS HCM / SCM /ERP implementation experience

∙Effectively manages scope and customer expectations on individual assignments

∙Follows through on all assignments and takes ownership of client issues

∙Coordinate with Product Manager and business partner to model, design, and build business solutions.

∙Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes.

∙Strong project management experience; PMP is desirable

∙Should have a strong customer management skill

∙Excellent team player, willing to learn new technologies & problem-solving skills

∙Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts

∙Strong organization skills, detail oriented & communication skills

∙University degree, with post graduate technical or management qualifications or other relevant experience.

∙Fusion HCM / SCM Certification preferred

MerchantSpring is launching a new commercial division focused on its API offering. We are looking for a Technical Account Executive to bridge the gap between the technology and sales teams.

In the early stages, you will be the main commercial owner for API opportunities. This involves leading customers through technical discovery, solution scoping, demos, qualification, proposals, and customer handover. Working closely with leadership, product, engineering, and customer-facing teams, you will turn API demand into a well-oiled sales funnel.

Along the way, you will play a key role in winning early customers, refining the go-to-market approach, and establishing the internal playbook. As the business grows, there will be pathways into leadership, mentoring future hires, and shaping the operating model for the team.

The day-to-day in this role looks like identifying relevant leads, opening the conversation, understanding the client’s use case, shaping the end-solution, and ultimately, closing the deal. This role is ideal for someone who enjoys combining technical problem-solving with proactively driving revenue generation versus a traditional pre-sales or engineering role.

Your responsibilities are to:

• Own or co-own API opportunities from qualification through close.
• Identify and prospect accounts where MerchantSpring’s API offers commercial value.
• Generate pipeline through research, direct outreach, partner mapping, and prospecting.
• Lead discovery calls to understand customer workflows, technical requirements, and business objectives.
• Engage commercial, product, data, and engineering stakeholders in the sales process.
• Demonstrate MerchantSpring's API capabilities, use cases, constraints, and implementation paths.
• Shape solution designs that connect customer needs to practical API usage.
• Create sales assets, such as FAQs, solution notes, demo flows, use cases, and internal playbooks.
• Work with product and engineering to validate feasibility and capture market feedback.
• Build repeatable sales funnel and SOPs for the Commercial API division.
• Support future team growth as the function scales.

Qualifications

• Experience as a Solutions or Sales Engineer, Consultant, Technical Account Executive, API Partnerships, Technical Business Development, or held a similar role.
• A strong grasp of APIs, integrations, data flows, authentication, and technical discovery.
• Able to understand how APIs are used, how technical buyers think, and how to translate a customer use case into a clear commercial path.
• Sold, scoped, or advised on technical products, such as APIs, data platforms, SaaS integrations, analytics tools, e-commerce technology, or developer-facing products.
• A commercial mindset with a track record of influencing or owning revenue outcomes.
• Communicate effectively with technical stakeholders and commercial decision makers.
• Strong written communication and documentation habits.
• Comfortable operating in ambiguity and helping building processes from the ground up.
• A self-starter with a proactive approach to prospecting and opportunity creation.
• Hungry to learn, and led by curiosity to ask sharp questions. 

• Scale the Commercial API division from the ground up and own revenue outcomes.
• Shape the go-to-market strategy for MerchantSpring's API product.
• Clear pathway into leadership opportunities as the division scales.
• Collaborate cross-functionally to drive impact across the business.
• Join an international team with clients across the Americas, Europe, and APAC.
• Work from a modern co-working space in our Kuala Lumpur office on a hybrid basis.
• Competitive salary package and performance-based incentives.
• Opportunities for travel across the globe.

Functions and Responsibilities

· Support Technical Superintendents by maintaining / updating vessel certification and documentation system.

· Follow up on Class and Flag Status of each vessel and arrange for Surveys/ Services as required.

· Monitor and maintain ship certificates on shared drive + ERP (ShipNet).

· Follow up on repairs/services as arranged by the Superintendent in consultation with vessel purchaser.

· Assist with compilation of specifications and import quotation for dry docking.

· Assist with compilation of docking reports as provided by the Superintendent.

· On occasion follow up with purchasing requirements as arranged by the Superintendent – liaising with the Purchasing Department

· Provide remote assistance to the Superintendents as required – vessels do not have Internet access or when Superintendent is travelling.

· Assist the Superintendent with Management Reports.

· Filing of certificates, and Engine related weekly and monthly reports and documentation as received from the vessels/various other parties – moving to electronic filing and SHIPNET.

· Send out certificates/documents to the vessel – write official letters/follow up on response from the vessel

· Arrange and follow up on Travel Requirements for the Technical Superintendents.

· Update and provide Class survey status as required by Marine / Technical Superintendent.

· Arrange and coordinate for storage and retrieval of ship document and Manuals from / to warehouse.

· Documentation control receipt, dispatch and disperse mails / invoices to the ship and within the fleet personal.

· Maintain contact and communicate with owners as/ if required in matters related to vessel documentation.

· Monitor and coordinate the LO and grease analysis reports for the fleet (Collection / Logistical arrangements / receipt and transmission of reports)

· Follow up on SOPEP/SMPEP and other Ship Specific Manuals (Class approval / Connecting to vessel)

· Attend Technical Department meetings, record minutes and distribute as required.

Job Requirements:

· Diploma holder in related field/discipline

· Self-motivated individual with a minimum 3 years experience in marine industries is a MUST

· Possess initiative and able to multi-task

· Tech Savvy, adaptable to working with ERP

Salary offer will be commensurate to experience

Company information

Registration No.

201512677E

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• What's your expected monthly basic salary?
• How many years of experience do you have as a Technical Assistant Executive?
• How soon can you start?

Job Description

• Assist in the management and maintenance of the site in accordance with the contractual requirements and standards set by the Client.
• Carry out daily routine works in the shopping mall including conducting inspections to ensure that all building installations and equipment are maintained according to schedule and are in good working condition.
• Carry out work plans and programmes in accordance with Client’s guidelines, Standard Operating Procedures and statutory requirements and attend to feedback, complaints and services as requested by the Client.
• Oversee works/services and ensure that services are delivered on time and according to Client’s requirements.
• Supervise and manage contractors on the scheduled maintenance of various functions and systems within the building premises.
• Any other ad-hoc duties assigned by your supervisor.

Requirements

• Minimum Nitec/ Higher Nitec in Building/ Mechanical/ Electrical Engineering or equivalent
• At least 1-2 years of relevant working experience in maintaining commercial buildings.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good team worker with service-orientated mindset.
• Possess Company Emergency Response Team (CERT) will be preferred.
• Able to start work immediately or within short notice.
• Working schedules: 44-hrs work week

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

About this role

·      Drive the growth of the Small Tools business across Singapore through dealer management, targeted sales activities, and calibration service promotion

·      You will serve as the product specialist while also contributing to sales opportunities identified during customer visits

Key duties

• Develop and execute action plans to achieve sales and order targets
• Conduct regular business reviews with authorised distributors and adjust strategies based on performance analysis
• Support sales administration tasks including order processing for seamless operations
• Act as subject matter expert for the product range; support product demonstrations and needs assessments
• Proactively promote and grow the calibration business as a value-added service
• Plan, implement, and evaluate the effectiveness of promotional campaigns
• Deliver technical training and sales support to authorised distributors
• Monitor market trends and competitor activities across related industries
• Identify and generate potential sales opportunities during customer interactions

Requirements

• NITEC or Diploma in Metrology, Engineering, or a related field (preferred)
• Strong working knowledge of Small Tools and General Metrology principles (standards, technical drawings)
• Comfortable working in a fast-paced, target-driven environment
• Proven drive for results with effective relationship management skills
• Strong team player with good interpersonal and communication skills

To apply: Send your CV to jeffrey@oaktree.com.sg

Contact: Jeffrey Chua Kay Hwee

EA License No: 06C4642 |  EA Reg No: R1110624

We are seeking a Technical Support Specialist to join a fast-growing maritime software company. You will be responsible for providing high-quality technical assistance to global customers using our SaaS platform, ensuring smooth system operations, and resolving issues efficiently across multiple time zones.

Key Responsibilities

• ⁠Provide first and second-line technical support to customers via email, ticketing system, and phone
• ⁠Troubleshoot software, integration, and system-related issues (SaaS/web-based applications)
• ⁠Analyze logs, replicate issues, and escalate complex cases to engineering when required
• ⁠Monitor system performance and proactively identify potential disruptions
• ⁠Maintain accurate documentation of issues, solutions, and knowledge base articles
• ⁠Collaborate with product, engineering, and implementation teams to improve user experience
• ⁠Support onboarding of new clients and assist with configuration/setup issues
• ⁠Ensure adherence to SLAs and maintain high customer satisfaction levels

Requirements

• ⁠1–4 years experience in technical support, helpdesk, or IT support role
• ⁠Strong troubleshooting and problem-solving skills
• ⁠Familiarity with SaaS platforms, APIs, or system integrations preferred
• ⁠Basic understanding of networking, databases, or cloud environments (AWS/Azure is a plus)
• ⁠Ability to read and interpret logs or error messages
• ⁠Strong communication skills (written and verbal), especially in customer-facing situations
• ⁠Ability to work in a fast-paced, global support environment
• ⁠Maritime or logistics industry exposure is a plus but not required

Nice to Have

• ⁠Experience with ticketing systems (e.g., Zendesk, Jira Service Desk, Freshdesk)
• ⁠Basic scripting knowledge (SQL, Python, or similar)
• Understanding of maritime operations or fleet management systems
• ⁠Prior experience supporting enterprise clients

What We Offer

• ⁠Opportunity to work in a global maritime technology environment
• ⁠Exposure to complex enterprise systems and international clients
• ⁠Career growth into technical specialist, implementation, or engineering tracks
• ⁠Collaborative and supportive team culture

Monthly Rotation sequence for tech support:
Week 1: Mon-Fri, 8-5pm
Week 2: Mon-Fri, 2pm-11pm
Week 3: Mon-Fri, 7am -4pm + Sat-Sun 8am-8pm (7 days straight)
Week 4: Tue-Wed, 8am-5pm (Mon, Thu, Fri off)

Contact Kirc Lyndell Jareno at kirc@sallingsearch.com for more info or apply via our website.

Ellaine Legaspi Gorospe
Reg No: R1220634
EA License No: 15S7671

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Working Hour: Monday – Friday (8.50am to 5.30pm)
• Working Location: Nearest MRT - Tai Seng
• Salary: $3,500 - $4,000

Responsibilities:

• Manage customer relationship, driving revenue growth
• Manage customer RFQ - Costing and sales strategies for submission.
• Project management from RFQ to Mass production
• Liaise and organizing with customer and internal department on project activities.
• Drive Project deliverables and action plan through the use of the reports, checklist and others.
• Manage product ECO, EOL and inventory.

Requirements:

• Min. Diploma in Electronics/Electrical Engineering or Sales related discipline
• At least 3 years’ experience in Electronics Manufacturing Services (EMS)/ PCBA/ Box Build Activities
• Process Manufacturing / Program management experience is required.
• Understanding of cost structure and cost modelling of EMS.
• Proficient in Microsoft Office software such as Excel, Words and Power Point

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580