Total 321 support advisor job vacancies in Information Technology category in Malaysia

Key Responsibilities

• Provide after-sales service support for control systems including DCS/SIS, SCADA (FAST/TOOLS, STARDOM) and ExaQuantum to both internal and external customers.
• Receive and manage customer inquiries, service requests, and complaints related to installed systems and products.
• Deliver technical support and troubleshooting using specialized knowledge of control systems and related applications.
• Maintain strong working relationships with customers and internal stakeholders, particularly for technical and service-related matters.
• Coordinate with local country offices and Yokogawa Headquarters (Global Response Centre) to resolve technical issues and service cases.
• Support global dispatch activities for troubleshooting, commissioning, and on-site technical assistance to ensure customer satisfaction.
• Participate in 24-hour standby duty rotation, including overseas deployment on short notice for urgent support.
• Assist the Response Center Manager in managing crisis reports, service notes, complex issues, and affiliate dispatch requests.

Requirements

• Minimum 5 years of experience in control system engineering, such as DCS, SIS, SCADA, STARDOM, ExaQuantum, PLC, or equivalent systems.
• Hands-on experience with systems such as CENTUM VP, ProSafe-RS, or similar industrial control platforms is an advantage.
• Strong troubleshooting, servicing, and maintenance skills in distributed control systems and industrial networks (e.g. L2/L3, firewalls).
• Conduct service, maintenance, and troubleshooting training for local country offices
• Ability to work independently and collaboratively in a fast-paced, customer-focused environment.
• Good communication and coordination skills to work with global teams and stakeholders.
• Willingness to be on standby and travel overseas on short notice when required.

To ensure all applications are consolidated and processed through our central Applicant Tracking System (ATS), candidates are requested to submit their applications exclusively via the link below:

https://wd3.myworkdaysite.com/recruiting/yokogawa/yokogawa-career-site/job/Bedok/Technical-Support-Engineer_R-10359

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Responsibilities

• In charge of perform regular checks in inventory software system to ensure inventories are in place
• responsible in perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintenance of the tool room through 5S initiatives and good housekeeping practices

Requirement

• Min Nitec in Engineering and relevant
• Min 1 year of working experience in tooling and vehicle maintenance with experience in inventory system and Microsoft Office suite
• Class 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Industry/ Organization Type: Cybersecurity
• Position Title: Technical Service / Support Consultant
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
• Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field
• 1–2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem-solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76242 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

• Opportunity to work and grow in telecom industry
• Manage the whole end to end systems

About Our Client

This organisation operates within the Technology & Telecommunication sector and is known for its dedication to innovation and operational excellence. It is mid-sized, offering a focused environment for its employees.

Job Description

We are seeking an Operations Engineer to manage and maintain the reliability of our Staging and Production environments. This role includes daily operational activities, automated deployments, incident system monitoring, and ensuring adherence to production protocols. The ideal candidate is detail oriented, calm under pressure, and comfortable working in fast paced, high availability system environments.Job Descriptions

• Manage the full life cycle of Staging and Production environments, including daily operations, resource scaling, automated deployments, and release validation.
• Help engineering teams during production incidents through initial triage, mitigation actions (e.g., degradation or rollback), and participation in RCA and postmortems.
• Monitor system health in real time and provide on call as part of the team rotation, ensuring timely management and escalation of anomalies.
• Maintain strict compliance with operational protocols, documentation standards, and continuous improvement of run books and operational procedures.

Requirements

• Bachelor's degree in Computer Science, Information Management, or a related field.
• Relevant years of experience in operations or back end development within an internet or technology company.
• Proficiency with Linux command line operations and Shell scripting.
• Ability to break down large log data sets and identify critical errors.
• Familiarity with basic database operations (e.g., SQL queries, cache clearing).
• Strong written communication skills for documenting technical issues and resolutions.
• Able to speak to Mandarin to liaise with China stakeholders
• Able to maintain composure during live incidents and follow procedures with precision.
• Availability to work during China business hours (Mon - Fri)

Bonus Qualifications

• Experience with cloud platforms (AWS) and basic knowledge of Infrastructure as Code.
• Familiarity with container orchestration concepts.
• Experience with monitoring tools such as Data dog, Prometheus
• Hands on experience with Redis, MongoDB, or PostgreSQL.

The Successful Applicant

A strong candidate for this role will demonstrate a blend of solid technical expertise, operational rigour, and the ability to remain composed under pressure. They possess a deep knowledge of production environments and are skilled at troubleshooting issues quickly and effectively. This candidate is detail oriented, and maintains high-quality standards within fast paced, high availability system environments.

What's on Offer

This role offers:

• A temporary position (3 months contract with a possible extension to 6 months) offering valuable experience in the Technology & Telecommunications sector.
• Opportunities to work with advanced systems and technologies.

If you are ready to take on this Technical Operation role, apply now to make a significant contribution to the organisation's technical operations

Contact

Akshata Modak (Lic No: R25129545 / EA no: 18C9065)

Quote job ref

JN-032026-6981198

Phone number

+65 6416 9814

Michael Page International Pte Ltd | Registration No. 199804751N   

Skillset

1. Technically competent in Tagetik CCH, SQL & Hyperion Modules such as Hyperion Essbase, Hyperion Financial Management & FDM, SmartView.

2. Technically competent in Unix/Linux/Windows, MS SQL, JBoss, Batch & Shell scripting.

3. Up to 7+ years of IT experience & 5+ application development/support

4. Last 3 years of relevant experience in banking/financial services industry

5. Strong experience in banking/financial services industry

6. Demonstrable analytical skills with deep knowledge Production Support Environment.

7. Incident, problem, and service Outage management experience is Plus.

8. Good Communication and Articulation Skills.

Roles/Responsibilities

1. Responsible to provide BAU support for ensuring system availability and provide support for applications like Tagetik CCH, Hyperion modules – HFM, FDQM, Essbase.

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International

4. Fine tune applications and systems for high performance and higher volume throughput

5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

7. Respond on time to the queries raised by various business units.

8. Perform impact analysis of enhancements/projects that will impact supported systems.

9. Participate in Disaster Recovery and Business Continuity exercises.

10. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

11. Have a quality mind-set with prevention attitude to attain zero defects

12. Able to support SIT/UAT/PROD/DR deployment, with DevOps

13. Able to support relevant software/platform/database upgrade for the systems.

14. Work with various clusters (Infra, DBA, Network, Data Centre) and coordinate whenever any production issue & Batch recovery.

Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing exceptional customer support to our clients.

Our Team:

The Global Data Analytics Team is the frontline customer service provider for Bloomberg's Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with data’s domain based teams to help confirm and support data related inquiries through the "ADSK" system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.

The team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Data’s departments, Companies, Securities, Managed Investment and Benchmarks, Content Acquisition, and the Data Management Lab teams.

What’s the role?

Our Data Analysts are the front line of customer service for Data supporting both internal and external clients. In this role your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience and team workflows and procedures. We are a large team that interacts with all areas of the business, therefore the ability to effectively connect with partners in different regions and roles is essential.

We'll trust you to:

• Leverage your customer service skills to provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
• Use your customer service skills and subject matter expertise to educate and inform our clients
• Build and maintain relationships with key internal and external Stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)
• Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
• Enhance customer operational performance by using Help Desk resources
• Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
• Make independent decisions to resolve customer issues with strong problem solving skills

You’ll need to have:

• Up to 3 years of work experience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions
• Experience working in a customer service roles where you're interacting with both internal and external clients, eg customer support or helpdesk roles
• Business proficiency in Japanese or Korean language to cover Japanese or Korean-speaking clients
• Proven written and verbal communication skill in English
• A bachelor's degree or higher in relevant data technology or financial field, or degree-equivalent qualifications
• Proven ability to multitask effectively, remain professional under pressure, and meet deadlines in a fast-paced, dynamic environment
• Strong analytical and problem-solving skills, with the ability to take a logical approach and apply critical thinking to resolve complex or time-sensitive issues
• Comfortable working both independently and collaboratively within multidisciplinary teams, demonstrating self-motivation and adaptability
• Demonstrated continuous career growth within an organisation

We’d love to see:

• Proficiency in another Asian language as this role will require coverage across Asia
• Proficiency in Microsoft Office suite & Google Drive
• Proficiency in data analytics tools such as QlikSense, or Tableau

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritize candidates with legal authorization to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

If this sounds like you:

Apply if you think we’re a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Learn more about our office and benefits:

Singapore | http://www.bloomberg.com/professionalhttp://www.bloomberg.com/singapore

As a Technical Support Engineer, based in Singapore, you will be part of a team that operates as a key point of contact with Adyen’s merchants across the globe. You will work directly with a variety of other Adyen teams across the technology, commercial and operational sphere to deliver the merchant support model. The service Adyen Technical Support team provides to the merchant has a direct impact on their ability to take payments and further grow their business.

You will be an extremely merchant-focused, highly motivated individual that thrives on shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate across time zones using a follow the sun principle. The extensive payments knowledge of the team is the most valuable aspect both to our merchants and our internal teams.

What you’ll do

• Provide our customers with the help and instruments they need for them to successfully accept payments globally
• Be a key source of knowledge on the Adyen platform, products, APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices
• Support merchant technical personnel, leveraging knowledge and expertise to troubleshoot technical problems and create the best possible merchant experience
• Advise merchants regarding the best implementation practices and also addressing specific merchants’ issues
• Serve as a feedback loop for the organisation, gathering merchant’s feedback, evaluating merchant needs, and communicating these to product and management personnel
• Providing first in class service which will be analysed via CSAT and regular QA of engineers tickets

Who you are

• You are an experienced Technical Support Engineer/Technical Solutions Consultant
• You love to provide technical assistance to merchants and troubleshooting via phone, web-based tools and email
• You are capable of making quick, informed decisions under pressure while prioritising tasks based on urgency
• You’re creative and innovative, have strong problem-solving capabilities and are able to adapt to new processes and procedures quickly while dealing with many varied technical requests
• You're able to or have a keen interest in writing scripts: SQL, JavaScript, Python or Java code
• You’re able to solve problems by identifying issues via inferring from complex data sets or reading application or hardware logs
• You're a team player who takes responsibility for tasks and you enjoy working independently
• Experienced in collaborating with globally distributed, multicultural teams, with a deep understanding of cultural nuances
• You like going the extra mile to ensure customer satisfaction and delight
• You have strong written and verbal communication skills in English; other languages would be a bonus
• Open to international travel as needed

The Data Center Facilities Engineer is a primarily administrative and coordination‑focused role supporting both local and data center operations. This position acts as an on‑site coordination point between operations stakeholders, facilities teams and network resolver teams, to ensure activities are executed smoothly, accurately tracked, and fully documented during live operations.

While the role is not a primary break‑fix position, it requires both basic DC operations and networking knowledge to support coordination, validation, and observation of general DC and network‑related activities. Hands‑on interaction with network equipment is expected at a foundational level.

Key Responsibilities:

Operations Coordination & Administration

• Coordinate with network, facilities, and other resolver teams during incidents, maintenance, and change activities.
• Track and monitor operational activities to ensure tasks are executed according to approved procedures.
• Maintain accurate and timely operational records, including:
• Incident and service request logs, Change and maintenance records, Shift handover documentation, Escalation and resolution updates
• Provide clear status updates and facilitate escalations during ongoing operations.
• Respond and deal with emergency events in daily operation.

Facilities & Environment Monitoring

• Monitor data center facilities systems including power, cooling, temperature, humidity, and alarms via the Building Management System (BMS).
• Acknowledge, log, and coordinate responses to routine facilities and environmental alerts.
• Support emergency events by coordinating response teams, documenting actions, and ensuring follow‑up activities are completed.

Network Resident Technician Support

• Provide basic network support assistance such as:
• Visual inspection of network equipment and indicators, Verifying port labels, cabling connections, and link status, Supporting guided reboots or checks under instruction from resolver teams
• Act as an on‑site liaison for remote network engineers, ensuring work is correctly executed and documented.
• Support rack‑and‑stack activities for network equipment under approved procedures.

On‑Site Access & Compliance

• Escort and supervise vendors, visitors, and technicians working within the data center.
• Witness and document work performed on facilities and network equipment.
• Ensure compliance with safety standards, regulatory requirements, and company policies.
• Support physical security processes including access control, key management, and visitor logging.

Record Keeping & Asset Management

• Maintain and update operational, maintenance, inventory, and asset records.
• Support inventory tracking for facilities and network equipment (e.g., DCIM or asset tools).
• Ensure documentation accuracy to support audits and operational reviews.

Other Bank Compliance

• Ensure adherence to bank compliance that will be provided as part of the training.

 Required Qualifications

• Minimum 1 year experience in data center operations, facilities support, or resident technician roles.
• Diploma or Degree in Electrical Engineering, Mechanical Engineering, IT, Computer Science, Networking, or a related field.
• Strong administrative and coordination skills, with experience managing tickets, records, and operational documentation.
• Basic networking knowledge, including:
• Understanding of network devices (switches, routers, firewalls), Structured cabling concepts and patching, Rack layouts and port identification
• Familiarity with data center environments, including power, cooling, fire protection, temperature, and humidity control.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Good command of English for operational communication and documentation.
• Willingness to work rotating shifts, including weekends and public holidays.

Good‑to‑Have / Advantageous Skills

• Hands‑on experience with network equipment installation, replacement, or troubleshooting.
• Experience with rack & stack for network devices.
• Exposure to structured cabling standards and labeling practices.
• Experience with DCIM or inventory tools (e.g., Nlyte).
• Familiarity with physical security operations in a data center environment.
• Local language proficiency is an advantage.

 Working Environment:

• There are 3 Shifts:

• Morning shift (M-F): 7:00AM to 4:00PM, Afternoon shift (M-F): 12:00NN to 9:00PM, Weekend Shift (Sat & Sun): 9:00AM to 6:00PM

  (Overtime is compensated)

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Job Details:

• Contract Duration:  1 year (May 2026 - April 2027)

• Location: near to MRT Novena

• Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm

• Salary Range: UP $3,800.00

Job Scope:

• Programme Support and Coordination (30%)

• Stakeholder Engagement and Events (30%)

• Administrative and Secretariat Support (20%)

• Research and Documentation (20%)

Requirement:

• Degree in Business, Events Management or related fields. 

• At least 2 years of relevant working experience  

• Demonstrated ability to work in fast-paced environments managing multiple priorities and stakeholders. 

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15796

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

• Diploma or Degree in related field
• Knowledge in Cisco Webex
• Knowledge in Cisco meeting room equipment.
• Knowledge in O365 administration (including SharePoint creation, user administration, mailbox administration)
• Knowledge in Microsoft Teams Room
• Advantage if have knowledge in NICE compliance recording
• Experiences in basic troubleshooting and administrative skillsets.

Would be good to have knowledge in all. However training and guidance will be provided. Most importantly is the willingness to learn.

Working Hours

Mon to Fri – 9AM to 6PM (may require to work after office hour for any urgent issues)

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.

As a Technology Support Associate in the Corporate and Investment Banking Technology, Prime Finance & Clearing Production Management Support team, you will play a key role in ensuring the operational stability, availability, and performance of our production services across APAC. You will support Prime Finance functions including locates management, inventory management, borrow/return optimization, synthetic prime, client reporting, and other Prime Brokerage activities across a complex, integrated application suite. This role partners closely with Technology and Business stakeholders to drive timely analysis and resolution of day-to-day issues, safe and reliable daily releases, effective incident/crisis management, and strong adherence to Risk & Controls.

Job responsibilities

• Provide day-to-day technical and operational support for Front and Middle Office applications to ensure stability.

• Support end-to-end trade lifecycle applications (locates, trade booking, synthetic trade booking).

• Build strong partnerships across Production Management (APAC/global), Business, and Technology stakeholders.

• Partner with Application Development (AD) teams to implement fixes that improve stability, reduce risk, and minimize manual touches to production.

• Define and track capacity and resiliency metrics; strengthen failover and BCP capabilities.

• Enhance observability and monitoring for the trading application suite; proactively detect and remediate issues.

• Manage production incidents end-to-end, including timely engagement, escalation, and communications to business, technology, and vendor partners.

• Drive detailed post‑mortems with AD; track follow‑ups in ServiceNow for Problem Management.

• Engage throughout the SDLC to ensure smooth onboarding of new applications into Production.

• Plan, review, and execute application change releases with Business, AD, and QA to minimize change-related incidents (including weekend release/DR activities).

• Uphold firm Risk & Controls standards across incident, change, and problem management processes.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or equivalent.

• Formal training or certification in production support experience in the financial services industry with 3+ years of relevant experience

• Product knowledge in stock borrow/loan and synthetic prime brokerage.

• Strong experience supporting trade booking platforms.

• Excellent SQL and stored procedure skills; experience with Sybase and Oracle.

• Proficiency in Linux/UNIX.

• Scripting skills in Perl and Shell.

• Hands-on experience with ITRS monitoring and observability practices.

• Understanding of networking, connectivity, and low-latency trading environments.

• Strong software/business systems design, analysis, development, and support skills.

• Excellent analytical and problem-solving skills; ability to prioritize and perform under pressure with high attention to detail and an ownership/leadership mindset

Preferred qualifications, capabilities, and skills

• Experience participating in disaster recovery testing and weekend release activities.

• Familiarity with ServiceNow Problem Management workflows.

• Experience enhancing monitoring and observability for trading applications.

• Exposure to automation initiatives that reduce manual tasks and improve production stability.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=d2c02a787256ce3c1e57433b8b0a34cd

• Well Established Company
• Basic $4000 - $4300 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise with the departments’ managers on machines, customers and staffs issues.
• Arrange for the opening of work order to execute jobs request.
• Control and monitor work progress.
• Raise local purpose order to cover outside work transactions.
• Provide after sales support with customers and internal departments.
• Mobilize pool of servicemen for optimum utilization.
• Arrange and organize works to sub-contractors.
• Assist in trouble-shooting problems as and when required.
• Close work orders and invoice to customer as soon as possible.
• Provide technical support for all the products line.
• Supervise and guide staff on warranty SIM REPORTS.
• Other ad hic duties as assigned.

Job Requirements:

• Possess minimum Diploma in Engineering course with minimum 2 years relevant working experience.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.