Total 79 call center job vacancies in Information Technology category in Malaysia

Meta designs, builds, leases and operates innovative and efficient data centers. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring capacity availability, speed to market, risk management, flexibility, and capital and operational cost efficiency. Meta is seeking an experienced, organized and driven development (program) manager to join the Data Center Site Development team and help build our rapidly scaling data center portfolio.

A successful Development Manager candidate demonstrates the ability to think both analytically and strategically, to dive into the details and also assess projects from a global view, and to develop creative solutions and navigate the challenges that accompany projects of large magnitude and scale. The Development Manager is also an experienced project manager who communicates effectively, forms partnerships, and influences and drives desired outcomes with internal and external stakeholders.

Responsibilities

• Site Evaluation & Selection
• Evaluate opportunities for new data center sites, campus expansions, and strategic land acquisitions by conducting market assessments, including analysis of power availability, fiber connectivity, labor markets, land costs, tax environments, and natural hazard exposure
• Lead the diligence and development process to vet prospective sites and assess site risks and opportunities by analyzing regional and site-specific information pertaining to:
• Permitting and land-use data
• Federal, state, and local tax structures, incentive programs, abatement opportunities, enterprise zone designations, and economic development agreements
• Energy availability, cost, and reliability — including renewable energy procurement pathways, grid capacity, interconnection timelines, and utility rate structures — as well as water supply, capacity, and long-term sustainability
• Natural hazard, floodplain, seismic, and climatological data
• Legal, physical risk, and financial implications, including title encumbrances, easement constraints, environmental liabilities, and geotechnical conditions
• Develop and maintain site evaluation scorecards and comparative frameworks that enable data-driven decision-making across multiple candidate locations
• Conduct preliminary desktop and in-person site visits to validate data findings and assess physical site conditions, access, and surrounding land use compatibility
• Regulatory & Permitting
• Facilitate compliance efforts related to real estate, land use, and utility regulatory matters
• Facilitate application and management of environmental permitting processes, including preparation of environmental impact assessments, stormwater management plans, wetland delineation reviews, air quality permits, noise studies, and endangered species consultations
• Facilitate interpretation of regulations and assess their impact on Meta's data center footprint, operations, and future expansion plans
• Monitor legislative and policy developments related to energy, water, land use, and data center operations, proactively identifying risks and opportunities for Meta's portfolio
• Ensure ongoing compliance with all conditions of approval, permit requirements, and development agreements throughout the construction and operational lifecycle of each site
• Utility & Infrastructure Negotiations
• Facilitate negotiations with electric utility companies to secure reliable, cost-effective power supply agreements, including terms related to capacity, redundancy, rate structures, renewable energy commitments, interconnection timelines, and infrastructure cost-sharing
• Facilitate negotiations with water and wastewater utility providers to establish supply agreements, secure adequate capacity for cooling and operational needs, and ensure compliance with discharge and conservation requirements
• Maintain strong working relationships with utility planning and engineering teams to stay ahead of infrastructure constraints and future capacity limitations
• Advocate for infrastructure improvements or upgrades necessary to support data center development, including transmission line extensions, substation upgrades, and water main improvements
• Stakeholder coordination & communication:
• Take the lead role in organizing cross-functional communications and tracking progress toward on-time delivery of projects by key internal and external stakeholders in support of site selection and development efforts
• Work closely with the Site Selection Manager and other key project team members to ensure alignment among all internal stakeholders and to identify creative, efficient ways to overcome obstacles in the site development process
• Coordinate cross-functional responses to external parties such as government authorities, utility companies, regulatory bodies, industry associations, economic development organizations, and community groups
• Serve as the primary liaison between internal teams and external consultants (land-use attorneys, environmental engineers, civil engineers, lobbyists, and real estate brokers) to ensure deliverables are completed on time and to specification
• Facilitate regular project status meetings, maintain action item trackers, and produce executive-level progress reports for leadership review
• Strategy & Portfolio Management
• Support the development of Meta's near-term and long-term data center location strategy and leased portfolio plan
• Support the preparation of project recommendations, business cases, and investment proposals for presentation to senior management for approval
• Support a portfolio of existing sites under construction or in operation to facilitate on-time and quality delivery
• Track and monitor ongoing site development activities, including agreement management, milestone tracking, financial obligation compliance, and renewal/amendment negotiations
• Maintain a comprehensive database of site-specific entitlements, permits, agreements, and regulatory commitments for all sites within the assigned portfolio
• Process Improvement & Tools
• Develop scalable, efficient tools and processes to improve delivery, communication, and knowledge management for data center site development activity
• Create and maintain standardized templates, checklists, and workflows for site evaluation, permitting, and stakeholder engagement
• Identify opportunities to leverage technology to enhance team productivity and decision-making
• Document lessons learned from completed projects and incorporate best practices into future development activities
• This role requires 25-50% travel

Minimum Qualifications

• Bachelor's degree in Real Estate, Engineering, Computer Science, Operations or Business
• 5+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Experience in managing multiple projects and coordinating with internal staff, external consultants, vendors, and other stakeholders across multiple time zones
• Experience with a range of project management tools and software, (e.g., Google Suite, Excel, PowerPoint, project management software, etc.)

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• 7+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Advanced / Master’s degree in the academic fields listed above
• 7+ years of experience with evaluation and planning for land use diligence, power and water utilities, cooling technology, site development, entitlements, permitting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities:

• To support and deliver any activities which required 24x7
• To support Service Request, Incident and Change activities
• To support and deliver requested Daily Infra Operations activities
• To support and deliver requested Environment Operations activities
• To support and deliver requested task from Projects team
• To support and deliver requested task from IT Initiative Projects
• To support, coordinate, monitor and supervise any external vendor working in restricted facilities

Requirements:

• Minimum of 1-3 years hands-on experience in providing Data Center support
• Minimum 1-3 years of cabling experience (preferably structured cabling)
• Degree or diploma in IT would be an advantage
• Ability to work independently with minimal supervision
• Able to communicate messages clearly and concisely
• Ability to maintain high-quality performance and constantly deliver results in a timely manner

Our client is a well established data centre and IT infrastructure company that focuses on providing carrier-neutral data centre services, network connectivity, managed services and related technology solutions.

They are looking for a motivated Data Center Engineer to support the day-to-day operations and maintenance of mission-critical data centre infrastructure. In this role, you will be responsible for ensuring the reliable operation, maintenance, and optimisation of data centre facilities.

Key Responsibilities

Data Centre Operations & Reliability

• Oversee day-to-day operations of critical infrastructure including power, cooling, fire suppression, and monitoring systems.
• Ensure high availability and resilience of all active and redundant systems.
• Lead response to alarms, incidents, and emergencies, performing root cause analysis and corrective actions.

Maintenance & Engineering

• Plan and execute preventive and corrective maintenance activities.
• Review maintenance procedures and implement improvements to enhance system reliability and efficiency.
• Manage testing of backup systems (UPS, generators, switchgear, CRAC, etc.).

Customer & Stakeholder Support

• Coordinate customer installations, move-ins, turn-ons, and infrastructure changes.
• Ensure contracted SLAs and KPIs are met or exceeded.
• Liaise with internal teams, vendors, and customers to support operational requirements.

Projects & Change Management

• Support data centre projects, upgrades, and capacity expansion works.
• Review technical designs, method statements, and risk assessments.
• Oversee contractors and ensure works are carried out safely and in accordance with standards.

Safety, Compliance & Reporting

• Ensure strict adherence to workplace safety, SOPs, and regulatory requirements.
• Prepare incident reports, operational logs, and performance reports.
• Participate in shift coverage and on-call rotation as required.

Requirements

• Willing to work 24/7 rotating shifts
• Willing to work at both locations
• At least 2-3 years of relevant experience for a data centre

Work Locations

Bedok/Woodlands

(Rotation of location will be required)

Working Hours

Morning Shift: 8.30am - 8.30pm

Night Shift: 8.30pm - 8.30am

(Shifts will rotate every 2 weeks)

Shift pattern: work 3 days rest 3 days, work 2 days rest 2 days

Salary

Up to $4800

Benefits

AWS, Variable Bonus, Allowances, Flexi benefits, 21 days annual leave

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

As a Data Center AutoCAD Design Engineer, you will be responsible for designing, implementing, and maintaining our data center infrastructure to ensure optimal performance, reliability, and security. You will work closely with our engineering teams to help out our growing infrastructure needs and show your work through your command of your AutoCAD design experience.

Responsibilities:

● Design and create layouts of data center infrastructure including facilities structure, cabinets, overhead ladders and raceways, structured cabling, aisles (hot & cold), cabinets, mechanical, electrical, servers, storage, and networking equipment.

● Perform capacity planning and resource allocation to ensure the scalability and efficiency of our data center environment.

● Monitor and optimize the performance of data center infrastructure components to meet service level agreements (SLAs) and business requirements.

● Troubleshoot and resolve infrastructure-related issues, collaborating with cross- functional teams as needed.

● Implement and maintain security measures to protect data center assets and ensure compliance with industry standards and regulations.

● Plan and execute infrastructure upgrades and migrations with minimal impact on ongoing operations.

● Document configurations, processes, and procedures to ensure knowledge sharing and operational continuity.

● Stay abreast of the latest developments in data center technologies and best practices, recommending and implementing improvements as necessary.

● Utilize AutoCAD design experience to create detailed technical drawings and models for data center layouts and infrastructure components.

Requirements:

● Strong knowledge of data center architecture along with the minimum design requirements for a network, compute, and storage racks as well as layers 2/3 and virtualization platforms

● Proven experience in a colocation, inside plant, or telecommunications facilities engineer or similar role in a large-scale data center or telecom environment.

● Solid understanding of physical design standards and IT security best practices in data centers and colocation facilities.

● Strong understanding of public cloud infrastructure as well as cloud-native applications, preferably with demonstrable experience in helping scale the overall global footprint of a geographically diverse production network

● Excellent troubleshooting skills with the ability to analyze complex issues and implement effective solutions.

● Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

● Relevant certifications (e.g., CCNA, MCSE, VCP, Autodesk Certified Professional) would be a plus.

● Proficiency in AutoCAD or similar software for designing data center layouts and infrastructure components.

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

A senior, highly skilled specialist responsible for ensuring the reliability, availability, and safe operation of mission‑critical data center infrastructure through advanced controls and automation systems. The Senior Critical Facilities Engineer (Controls) applies deep expertise in BMS, control systems, and system integration to monitor, optimize, and stabilize critical facilities operations. This role operates with a high degree of independence within standard operating procedures and supports operational excellence by improving system behavior, alarm management, and control logic across the site.

Responsibilities

Facility / Infrastructure Maintenance

• Performs specialized preventive and corrective maintenance with a focus on controls, automation, and monitoring layers supporting critical facilities systems.
• Acts as a technical authority for Building Management Systems (BMS), DCOS, and associated control platforms, ensuring reliable monitoring and control of power, cooling, and life‑safety systems.
• Monitors and analyzes complex alarms, trends, and events within the BMS, independently resolving issues related to control logic, system behavior, and signal integrity.
• Leads investigation of abnormal system behavior, including false alarms, control sequence failures, sensor drift, and communication faults, recommending corrective actions.
• Supports control system interfaces across mechanical and electrical systems (e.g. chillers, CRAH/CRACs, generators, UPS interfaces), working closely with Electrical and Mechanical CF teams.
• Reviews, validates, and optimizes alarm configuration, thresholds, and escalation logic to reduce noise and improve incident response effectiveness.
• Supports configuration, testing, and validation of control strategies during maintenance windows, system upgrades, or commissioning activities.
• Implements and supports energy efficiency and optimization initiatives through improved control strategies, setpoint tuning, and automated response mechanisms.
• Works on assignments requiring significant judgment and initiative, fully understanding how controls failures or misconfigurations can impact customer infrastructure, availability, and SLAs.

Vendor Support

• Acts as the primary technical interface for controls and BMS vendors, integrators, and service providers.
• Reviews and validates vendor proposed control logic, graphics, and sequences of operation to ensure alignment with site standards and operational intent.
• Assists with the creation, review, and approval of Maintenance Operation Protocols (MOPs) and scripts related to control system changes.
• Oversees vendor execution during controls‑related maintenance, system upgrades, or retrofits, including pre‑work briefings, live supervision, and post‑work validation.
• Ensures control system documentation, network diagrams, point lists, and as‑built records are maintained accurately.

Site Administration & Incident Support

• Prepares and maintains specialized documentation for control system operations, alarm management, and automated response mechanisms.
• Identifies Single Points of Failure (SPOFs) and systemic risks within the controls and monitoring layer and recommends architectural or configuration improvements.
• Responds to on‑site incidents involving BMS failures, alarm floods, loss of visibility, or automation defects, providing controls expertise during restoration.
• Leads or contributes to Root Cause Analysis (RCA) related to controls, automation, or monitoring system failures.
• Supports on‑site teams during incidents by providing control‑system insight, diagnostic guidance, and decision support.
• Ensures controls‑related procedures, alarm management policies, and change processes are followed consistently during normal operations and incidents.

Work Orders & Additional Projects

• Completes skilled work requests related to control system changes, monitoring enhancements, and automation improvements.
• Supports commissioning, re‑commissioning, and control validation activities for new or modified infrastructure.
• Implements approved changes to controls logic, alarm strategies, and system interfaces in support of operations and improvement initiatives.
• Executes and supports complex controls‑focused projects, including BMS upgrades, platform migrations, and integration of new plant systems.
• Supports life‑cycle management and end‑of‑life replacement of controls hardware, networks, and software platforms.
• Recommends controls and automation improvement projects based on operational data, incident trends, and system performance.

Collaboration

• Collaborates closely with Electrical, Mechanical, Operations, Security, and IT teams to ensure controls systems accurately reflect facility behavior and operational needs.
• Acts as a technical mentor for engineers in the areas of BMS usage, alarm interpretation, and control system troubleshooting.
• Works with stakeholders to forecast controls‑related spare parts, licensing, and system capacity requirements.
• Serves as a senior controls subject‑matter expert during incidents, complex changes, and multi‑discipline projects.

Qualifications

• Proven experience supporting controls, BMS, automation, or monitoring systems in mission‑critical environments such as data centers, smart buildings, utilities, or industrial facilities.
• Diploma or Degree in Controls Engineering, Electrical Engineering, Mechanical Engineering, Automation, or Building Services Engineering preferred.
• Hands‑on experience with BMS / DCOS platforms, PLC‑based systems, alarm management strategies, and system integration is highly desirable.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

Meta designs, builds, leases and operates innovative and efficient data centers. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring capacity availability, speed to market, risk management, flexibility, and capital and operational cost efficiency. Meta is seeking an experienced, organized and driven development (program) manager to join the Data Center Site Development team and help build our rapidly scaling data center portfolio.

A successful Development Manager candidate demonstrates the ability to think both analytically and strategically, to dive into the details and also assess projects from a global view, and to develop creative solutions and navigate the challenges that accompany projects of large magnitude and scale. The Development Manager is also an experienced project manager who communicates effectively, forms partnerships, and influences and drives desired outcomes with internal and external stakeholders.

Responsibilities

• Site Evaluation & Selection
• Evaluate opportunities for new data center sites, campus expansions, and strategic land acquisitions by conducting market assessments, including analysis of power availability, fiber connectivity, labor markets, land costs, tax environments, and natural hazard exposure
• Lead the diligence and development process to vet prospective sites and assess site risks and opportunities by analyzing regional and site-specific information pertaining to:
• Permitting and land-use data
• Federal, state, and local tax structures, incentive programs, abatement opportunities, enterprise zone designations, and economic development agreements
• Energy availability, cost, and reliability — including renewable energy procurement pathways, grid capacity, interconnection timelines, and utility rate structures — as well as water supply, capacity, and long-term sustainability
• Natural hazard, floodplain, seismic, and climatological data
• Legal, physical risk, and financial implications, including title encumbrances, easement constraints, environmental liabilities, and geotechnical conditions
• Develop and maintain site evaluation scorecards and comparative frameworks that enable data-driven decision-making across multiple candidate locations
• Conduct preliminary desktop and in-person site visits to validate data findings and assess physical site conditions, access, and surrounding land use compatibility
• Regulatory & Permitting
• Facilitate compliance efforts related to real estate, land use, and utility regulatory matters
• Facilitate application and management of environmental permitting processes, including preparation of environmental impact assessments, stormwater management plans, wetland delineation reviews, air quality permits, noise studies, and endangered species consultations
• Facilitate interpretation of regulations and assess their impact on Meta's data center footprint, operations, and future expansion plans
• Monitor legislative and policy developments related to energy, water, land use, and data center operations, proactively identifying risks and opportunities for Meta's portfolio
• Ensure ongoing compliance with all conditions of approval, permit requirements, and development agreements throughout the construction and operational lifecycle of each site
• Utility & Infrastructure Negotiations
• Facilitate negotiations with electric utility companies to secure reliable, cost-effective power supply agreements, including terms related to capacity, redundancy, rate structures, renewable energy commitments, interconnection timelines, and infrastructure cost-sharing
• Facilitate negotiations with water and wastewater utility providers to establish supply agreements, secure adequate capacity for cooling and operational needs, and ensure compliance with discharge and conservation requirements
• Maintain strong working relationships with utility planning and engineering teams to stay ahead of infrastructure constraints and future capacity limitations
• Advocate for infrastructure improvements or upgrades necessary to support data center development, including transmission line extensions, substation upgrades, and water main improvements
• Stakeholder coordination & communication:
• Take the lead role in organizing cross-functional communications and tracking progress toward on-time delivery of projects by key internal and external stakeholders in support of site selection and development efforts
• Work closely with the Site Selection Manager and other key project team members to ensure alignment among all internal stakeholders and to identify creative, efficient ways to overcome obstacles in the site development process
• Coordinate cross-functional responses to external parties such as government authorities, utility companies, regulatory bodies, industry associations, economic development organizations, and community groups
• Serve as the primary liaison between internal teams and external consultants (land-use attorneys, environmental engineers, civil engineers, lobbyists, and real estate brokers) to ensure deliverables are completed on time and to specification
• Facilitate regular project status meetings, maintain action item trackers, and produce executive-level progress reports for leadership review
• Strategy & Portfolio Management
• Support the development of Meta's near-term and long-term data center location strategy and leased portfolio plan
• Support the preparation of project recommendations, business cases, and investment proposals for presentation to senior management for approval
• Support a portfolio of existing sites under construction or in operation to facilitate on-time and quality delivery
• Track and monitor ongoing site development activities, including agreement management, milestone tracking, financial obligation compliance, and renewal/amendment negotiations
• Maintain a comprehensive database of site-specific entitlements, permits, agreements, and regulatory commitments for all sites within the assigned portfolio
• Process Improvement & Tools
• Develop scalable, efficient tools and processes to improve delivery, communication, and knowledge management for data center site development activity
• Create and maintain standardized templates, checklists, and workflows for site evaluation, permitting, and stakeholder engagement
• Identify opportunities to leverage technology to enhance team productivity and decision-making
• Document lessons learned from completed projects and incorporate best practices into future development activities
• This role requires 25-50% travel

Minimum Qualifications

• Bachelor's degree in Real Estate, Engineering, Computer Science, Operations or Business
• 5+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Experience in managing multiple projects and coordinating with internal staff, external consultants, vendors, and other stakeholders across multiple time zones
• Experience with a range of project management tools and software, (e.g., Google Suite, Excel, PowerPoint, project management software, etc.)

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• 7+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Advanced / Master’s degree in the academic fields listed above
• 7+ years of experience with evaluation and planning for land use diligence, power and water utilities, cooling technology, site development, entitlements, permitting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Manage Lockout/Tagout (LOTO) procedures and ensure compliance across all contractors.
• Act as the primary liaison between construction, commissioning, and operations teams regarding energy safety.
• Review and approve energy isolation plans and permits.
• Conduct field inspections and audits to ensure adherence to safety protocols.
• Stop unsafe work practices and enforce OSHA and NFPA 70E standards.
• Monitor and report on energy usage and performance metrics.
• Validate mechanical and electrical system performance during commissioning.
• Assist in implementing energy-saving strategies and sustainability best practices.
• Maintain detailed records of energy control activities and compliance metrics.
• Train and mentor teams on electrical safety and energy isolation procedures.

We are looking for a Data Center Engineer who will be supporting mission-critical infrastructure across Singapore. This is a hands-on role where you will be working directly in the data center environments managing the full hardware lifecycle - from deployment to decommissioning - while collaborating with global engineering teams.

What you’ll be doing

• Support installation, maintenance, and decommissioning of server hardware in data centres
• Perform rack & stack, cabling, and hardware troubleshooting
• Work closely with engineers and vendors on infrastructure projects and upgrades
• Follow SOPs for hardware handling, data sanitisation, and asset tracking
• Support day-to-day operations, ensuring uptime and operational efficiency
• Travel between data centre sites within Singapore when required

What we’re looking for

• 1–2+ years in IT infrastructure / desktop / data centre support
• Basic understanding of server hardware, networking (cabling/connectivity), and data centre environments
• Exposure to rack setups, hardware lifecycle (install/decom), and asset tracking tools
• Awareness of power (PDU/UPS) and cooling concepts (hot/cold aisles)
• Familiarity with ticketing tools (e.g. BMC Remedy) is a plus
• Comfortable working in data centre environments (confined spaces / elevated areas)

This is an initial 6-months contract that is renewable with permanent visbility.

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Data Center Operations Technician
• Working Location: Kallang
• Working Hours: 5 days (Shift rotation)
• Salary Package: Basic Salary + Meal Allowance + Transport Allowance + PB
• Duration: Permanent Role

Key Responsibilities

• Perform physical tasks such as racking, stacking, cabling, and hardware replacement.
• Monitor and manage environmental controls, including temperature, humidity, and airflow, to support smooth data center operations.
• Carry out regular equipment inspections and preventive maintenance.
• Respond to and resolve support tickets related to hardware and network issues promptly.
• Manage asset inventory and maintain accurate records of infrastructure, cabling layout, and equipment tracking.
• Work closely with network and systems teams to support infrastructure upgrades, migrations, and incident resolution.
• Follow security protocols, safety standards, and company policies.
• Participate in 24/7 shift rotation and on-call support when required.
• Coordinate with vendors and service providers for hardware support and facility-related work.
• Any ad hoc duties assigned.

APPLY NOW!!!

• Minimum 1 year of experience in data center operations.
• Degree in a computer-related field.
• Strong communication skills, responsible, able to work under pressure, and a good team player.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10012 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Data Center Operations Engineer is responsible for the daily operation, maintenance, and optimization of data center infrastructure, including electrical, HVAC, and ELV systems. This role ensures facility reliability, safety, and efficiency through proactive monitoring, risk management, and continuous improvement.

Perform daily operation, maintenance, and routine inspectionsprovement. The position requires hands-on technical ability, strong analytical skills, and strict adherence to operational and emergency procedures.

Perform daily operation, maintenance, and routine inspectionsprovement. The position requires hands-on technical ability, strong analytical skills, and strict adherence to operational and emergency procedures.

of data center electrical, HVAC, and ELV systems, ensuring stable and continuous operation.

Execute scheduled preventive maintenance (PM) plans and handle system faults promptly and accurately.

Conduct facility safety, risk, capacity, and availability management, continuously optimizing systems to improve operational efficiency and cost-effectiveness.

Maintain infrastructure data accuracy (100%), regularly check alarm configurations, and ensure monitoring platform stability and reliability.

Conduct facility inspections per company requirements, including equipment status checks, MOP (Method of Procedure) review, and maintenance tracking.

Respond rapidly to incidents and emergencies following EOP (Emergency Operation Procedures) and incident management standards; provide on-site support and reporting.

Analyze root causes of incidents, conduct post-event reviews, and summarize lessons learned for continuous improvement.

Familiarize with the power distribution, cooling, and ELV architecture within assigned data centers; quickly locate and resolve faults when issues occur.

Prepare and implement change MOPs independently, ensuring no incidents result from planned changes.

Participate in optimization and upgrade projects, ensuring smooth on-site execution and coordination.

Propose technical improvements or modification plans for infrastructure monitoring, capacity, safety, and availability.

Provide technical guidance, mentorship, and training for frontline operation staff.

Ensure quick response and arrival per incident management policy.

Strictly comply with all operational procedures, safety policies, and company regulations.

Complete other assignments as defined in the Service Contract, Outsourcing Specification, or as required by the company or project team.
Qualifications

Education: Full-time college diploma or above (Associate Degree or higher).

Major: Electrical Engineering, HVAC, or other related disciplines.

Experience: Minimum 3 years of relevant experience in data center facility operation and maintenance.

Strong understanding of data center infrastructure systems, including electrical distribution, cooling, ELV, and monitoring systems.

Familiar with mainstream facility brands and models, capable of identifying differences and proposing optimization suggestions.

Demonstrated ability to conduct root cause analysis and implement effective preventive actions.

Capable of independent MOP preparation and execution with zero error rate.

We are looking for a

Data Center Engineer

 to support 24/7 operations at a leading client site (SG4) in Singapore, with occasional exposure to Taiwan DC.