Total 2,062 Customer Service job vacancies

Job Description

• Industry/ Organization Type: Medical Aesthetic/ Skincare
• Position Title: Beauty Training & Service Excellence Manager
• Working Location: Islandwide (City Hall, Dhoby Ghaut, Paya Lebar)
• Working Hours: Monday to Friday 11am - 9pm, Saturday from 10am - 8pm and Sunday 10am - 7pm (Follow roster)
• Salary Package: Basic + Commission + Sales Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform a wide range of treatments (facials, slimming, and hair removal) to professional standards.
• Recommend and introduce suitable treatment packages and products to support clients’ results.
• Provide treatment services at different outlets when additional staffing support is needed.
• Build long-term client relationships by delivering consistently high service standards.
• Train beauticians on treatment procedures, equipment use, and consultation skills. Mentor beauticians to support skills development and assessments, and provide coaching and feedback.
• Create and update SOPs, training manuals, and evaluation checklists to ensure consistent standards.
• Review new beauty technologies, products, and treatment methods for possible use in the business.
• Test and improve treatment techniques to help clients achieve good and consistent results.
• Work with management to design service packages that match customer needs and market demand.
• Support recruitment by screening candidates based on technical skills and service approach.
• Support onboarding for new hires, including a structured training plan, initial certification, and alignment to service standards.
• Support retention by building a coaching culture with regular feedback, clear standards, growth pathways, and recognition of skill development.
• Monitor and review service quality across outlets to maintain consistent service standards.
• Conduct internal checks and put improvements in place when needed.

APPLY NOW!!!

• Minimum 10 years of hands-on experience in beauty therapy, including facials, slimming, and hair removal.
• At least 3 years of experience as a trainer, mentor, or coach in the beauty industry.
• Proven experience delivering training in the beauty industry.
• Recognised qualifications such as CIDESCO and/or CIBTAC

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81689 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary:

The Office Administrator is responsible for ensuring the smooth day-to-day operation of the office by providing administrative, reception, and facilities support. As the first point of contact for visitors and external stakeholders, the role plays an important part in creating a professional and welcoming environment while supporting office administration, employee experience, and business operations.

Key Responsibilities:

Reception and Front-of-House Services

Serve as the first point of contact for visitors, guests, vendors, and external stakeholders, maintaining a professional appearance and always providing a positive guest experience.

Maintain a professional and welcoming front-of-house environment by ensuring the reception area, meeting rooms, and common areas are consistently clean, tidy, and presentable.

Demonstrate excellent punctuality and reliability by being present and ready to support reception operations during designated working hours.

Prepare and inspect meeting rooms before and after use, ensuring they are well-organized and equipped for visitors and meetings.

Coordinate and manage meeting room bookings, ensuring rooms are prepared, organized, and ready for meetings.

Arrange and serve beverages for guests and meeting attendees as required.

Answer, screen, and direct incoming calls and enquiries received through the office main line in a courteous and efficient manner.

Receive, sort, record, and distribute incoming mail, courier deliveries, and packages in a timely manner

Office Administration

Manage cleaning service provider and monitor service quality to ensure office premises, common areas, meeting rooms and pantries are maintained to a high standard of cleanliness and hygiene.

Coordinate pest control services, including routine inspections, preventive treatments, and timely resolution of pest-related issues. Able to work one Saturday a month.

Manage landscaping and indoor plant maintenance services, ensuring all greenery is healthy, well-maintained, and enhances the workplace environment.

Oversee pantry operations, including replenishment of pantry supplies, inventory management and pantry electrical appliances maintenance.

Coordinate catering services for meetings, events, and corporate functions, ensuring timely delivery and quality service.

Administer business card requests, including coordinating printing, issuance, and maintaining accurate records.

Manage and maintain the company's business contact management system, ensuring employee contact profile is accurate, up to date, and properly maintained.

Monitor vendor performance against service level agreements (SLAs) and address service issues or escalations promptly.

Manage corporate newspaper, magazine, and online publication subscriptions, including subscription renewals, distribution, access management, and liaison with vendors to ensure uninterrupted service.

Processing of invoices through inhouse system, ensuring the amount and details are accurate.

Design EDM for communication emails related to office services.

Assist employees with general office-related enquiries and requests

Any other adhoc assignments assigned by reporting manager.

Premises Security Operation

Administer office access control systems, including employee access cards, biometric systems, mobile credentials, and visitor access permissions.

Manage employee onboarding, transfer, and offboarding access requirements to ensure timely activation and deactivation of access rights.

Update Visitor Record file, ensure that visitor QR code are sent to visitors prior their visit.

Maintain access control databases and ensure access permissions are aligned with business requirements and security policies.

Troubleshoot access control issues and coordinate maintenance activities with vendors and building management.

Coordinate CCTV maintenance, repairs, testing, and preventive maintenance activities with service providers.

Ensure CCTV systems remain operational and compliant with company policies and applicable data privacy regulations.

Vendor and Stakeholder Coordination

Liaise with service providers and suppliers on office-related matters.

Monitor vendor performance and ensure services are delivered in accordance with agreed requirements.

Support contract administration and maintain vendor contact information.

Health, Safety & Environment (HSE)

Act as designated First Aider and maintain adequate fire aid supplies and inventory.

Act as Fire Warden and support fire safety compliance requirements

Qualifications:

Diploma or equivalent qualification in Business Administration, Office Management, Hospitality, or a related field.

Minimum 5 years of relevant experience in office administration, reception, customer service, or a similar role.

Experience in a multinational or corporate environment is preferred.

Strong commitment to punctuality, reliability, confidentiality and professionalism.

Excellent customer service, communication, and interpersonal skills.

Strong organizational skills with the ability to manage multiple tasks and priorities effectively.

Proactive and detail-oriented, with a commitment to maintaining a high standard of presentation and office environment.

Able to work at least 1 Saturday a month after office hours maintenance work or report to work earlier than office hours to support important critical meetings.

Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

A Dual-level, multi-concept dining by the Marina Bay waterfront. We’re looking for energetic individuals with a positive attitude to join our team. Together with the team, you will be responsible in bringing a pleasant dining service experience at our restaurant and bar.

Your responsibilities will include:

• Making food and beverages recommendations
• Assist in basic food or beverages preparations
• Prepare bills and perform cashiering duties
• General housekeeping of the restaurant area assigned

Our employees will be provided with:

• Basic training on the food and beverages
• Staff meals for full shifts
• Transportation for past midnight closing shifts
• Full-time positions include annual leave and medical benefits
• Part-time rates please check with interviewer

Interested Singaporean, PR or LOC applicants may send us your CV .
Currently No quota for foreign applicants.

Job Summary

• Handles inbound and outbound contact channel activity and other cases in an efficient manner and drives achievement of team SLA goals
• Demonstrates strong interpersonal skills, providing customers with the highest standard of customer support, adhering to our soft skill & technical call coaching model, and drives customers to a positive outcome
• Demonstrates strong problem-solving skills, along with advanced knowledge of IDEXX products and services, providing highly effective technical troubleshooting to customers and internal stakeholders
• Is able to work independently and as part of a team, engaging our customer-facing ecosystem and other resources

Key Responsibilities

• Primary responsibility is to provide inbound and outbound contact channel support and other requests for support, providing highly effective technical troubleshooting and product knowledge to customers and internal stakeholders
• Collaborate effectively with teammates to provide an adequate level of coverage for customer contact channels and other tasks to ensure achievement of team SLA, targets, and goals
• Demonstrates strong interpersonal skills, providing customers with the highest standard of customer support, adhering to our soft skill and technical coaching model, and drives customers to a positive outcome
• Ability to communicate complex information in simple terms
• Balances a strong focus on customers’ needs with thorough technical troubleshooting and a high level of compliance with established processes
• Willingly disseminates and corroborates knowledge and learnings with teammates and other internal stakeholders as needed.
• Diligently records all customer interactions in the customer relationship management system (Salesforce). Includes detailed case tracking notes, next steps, and/or resolution. Holds others accountable for doing likewise
• Elevates complex technical issues as needed to the elevation teams and communicates follow-up and/or resolutions to the customer
• Communicates difficult or sensitive customer issues to the direct leader, whilst keeping other team members up to date on ongoing issues
• Continue to learn and maintain product knowledge by leveraging local and global resources available
• Participates in weekend & holiday support roster to provide customer assistance during these periods
• Other duties as required

Requirements

• Proficiency in Mandarin language require - as the role requires this person to liaise mainly with our external customers based in Taiwan, who mainly communicate in Mandarin.
• Work experience in Clinical Diagnostics of Biochemistry and Hematology analyzers preferred.
• Laboratory experience preferred
• Computer skills in Microsoft Office, including Excel, Words, Powerpoint, and Outlook.
• Good communication and presentation skills.
• High quality customer facing inter-personal skills, with experience working with customers and maintaining good customer relationships.
• Technical record keeping management skills.
• Reasoning and analytical skills to resolve issues.
• Phone skills, with ability to establish rapport.
• Attention to detail.
• Organized with ability to multi-task.

Customer Service Officer (Logistics)

We are looking for a Customer Service Officer to join our team. The ideal candidate should possess a positive attitude, be responsive, eager to learn, and able to work effectively in a fast-paced environment. This role requires strong communication skills, attention to detail, and the ability to work closely with customers, drivers, and internal teams to ensure smooth daily operations.

Job Responsibilities

• Serve as the main point of contact for customers regarding sales inquiries, service requests, and delivery-related matters, while providing excellent customer service and building strong customer relationships.
• Communicate proactively with customers regarding delivery arrangements, updates, and any service-related issues while managing customer expectations professionally.
• Process customer orders accurately and coordinate order fulfillment closely with drivers and the operations team to ensure timely delivery.
• Update and maintain accurate records of customer orders, delivery schedules, and operational information within internal systems.
• Manage a fleet of drivers on daily delivery operations, monitor delivery progress, and handle any operational or performance-related issues that may arise.
• Work closely with team members across departments to ensure smooth coordination and efficient day-to-day operational execution.
• Support the team in resolving customer issues, delivery challenges, and operational exceptions in a timely manner.

Requirements

• Prior experience in customer service, logistics coordination, supply chain operations, freight forwarding, or related industries is preferred.
• Strong communication and interpersonal skills. Candidate must be able to communicate effectively in both English and Mandarin.
• Ability to manage multiple tasks in a fast-paced operational environment.
• Good problem-solving skills and ability to manage customer expectations professionally.
• Proficient in Microsoft Excel and logistics management systems.
• Able to work independently while coordinating effectively with multiple stakeholders including customers, drivers, and internal teams.
• Strong teamwork and collaboration skills, as the role requires close coordination with colleagues to ensure smooth operations.
• Candidate is required to work on a rotational schedule on weekends and public holidays. Compensation will be provided accordingly.

Salary & Benefits

Salary will be commensurate with experience and qualifications.

Hiring: Customer Service Executives!

Various locations available: Kovan / Bukit Timah / Tampines

Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)

Salary range: $2300-$3200 per month (commensurate with experience)

Responsibilities:

• Respond to customer enquiries via phone calls or face to face
• Administration of enrolment; including preparation of documentations
• Conduct orientation
• Providing customers with details and information on course enquiries
• Liaise with parents on students' matters
• Operational duties of Customer Service department
• Coordinating and marketing of activities including road shows, preview talks and exhibitions
• Other duties as assigned by the Management

Requirements:

• Customer focused and proactive, able to communicate professionally and with confidence
• Resourceful team player with excellent interpersonal skills
• Must be willing to work extended hours during events/open house etc

Interested candidates, please send in your resume to: HR @ DIMENSIONS.EDU.SG & state in the subject as "Customer Service Executive (indicate locations here)".

We regret that only shortlisted candidates will be notified.

We are a well‑established law firm in Singapore providing a full range of legal services, with a strong focus on conveyancing and litigation. We are seeking a dedicated Conveyancing Support (Lodgment) staff member to join our team.

Key Responsibilities: -
- Administrative support to conveyancing secretaries
- SLA searches
- E‑Lodgment / E‑Filing
- Journal entries for lodgment
- Grant of access for Pay‑In and Pay‑Out
- Completion reports preparation
- File archiving and record management
- Other incidental administrative tasks as required

Requirements: -
- Some experience in conveyancing support preferred
- Proficiency in MS Office
- Quick and accurate typing speed
- Conscientious, with strong attention to detail
- Team player with good communication skills
- 5‑day work week
- Permanent position

What We Offer:
- A competitive remuneration will be offered to the successful candidate.
- A pleasant and conducive work environment is assured.

How to apply: -
Interested applicants may send their resume, expected salary, and availability to recruit@mstt.com.sg or call HP no: 9155 5623 for an interview.

Only shortlisted candidate will be contacted.

Customer Service Executive
Salary: $2600 - $2900
Working Days: Mon – Fri | 9am – 6pm
Working Location: Changi

Job Responsibilities:

• To assist in the customer service department
• To handle all customers rating for both air and sea freight
• To liaise with air and sea carriers & customers
• To handle all sea freight documentation such as bookings & billing

Requirements:

• With relevant working experience
• Proficient Microsoft office etc

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Care Executive 

• Salary: $2,300 to $3000
• Working hours: Mon to Fri (8.30am to 5.30pm) | Sat 830am to 1230pm
• Working Location: Orchard

Job Responsibilities: 

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Support to residents for Basic ADLs (Activities of Daily Living):
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Job Requirements:

• Min. 3yrs Elderly Care experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a well-established company within the premium food distribution and supply industry, serving a diverse portfolio of hospitality, retail, and food service customers. Due to their current expansion plan, they are looking for a Customer Service Officer (Order Processing) to join their operations team. They are located in the (North) – easily accessible.

Responsibilities:

• Process and manage customer orders accurately through the company's ERP and order management systems.
• Coordinate with internal departments to ensure timely order fulfillment, delivery scheduling, and inventory availability.
• Monitor order status, shipment progress, and customer requirements to ensure smooth execution.
• Handle order amendments, returns, cancellations, and related documentation in accordance with operational procedures.
• Prepare and maintain order records, sales documentation, delivery instructions, and transaction reports.
• Liaise with customers on order confirmations, delivery schedules, product availability, and after-sales support.
• Investigate and resolve order discrepancies, billing issues, and delivery-related matters.
• Support inventory coordination and operational activities to ensure uninterrupted order processing.
• Generate periodic reports and provide updates on order fulfillment performance and customer requirements.
• Ensure compliance with established operational procedures, documentation standards, and service requirements.

Requirements:

• Experience in order processing, customer service, sales support, administration, or related operational functions will be advantageous.
• Familiar with ERP, order management, or inventory management systems.
• Proficient in Microsoft Office applications, particularly Excel and Outlook.
• Experience with SAP S/4HANA or similar ERP platforms will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

The Services required are set out as follows:

1. Student Support

• Be part of the school's counselling team to provide one-to-one

counselling and coaching support for students' social, emotional

and mental well-being

• Support the school's student management and counselling team

in strengthening restorative practices and student support

• Conduct group and individual intervention programmes for

students with additional needs in targeted support areas,

including learning motivation and engagement, cyber wellness,

peer relationships and social skills, and emotional regulation and

behaviour across relevant primary levels as directed by the

school

2. Staff Engagement and Professional Development

• Conduct sharing sessions for teachers on student well-being

topics as part of the school's ongoing professional learning during

term period and/or school holidays.

• Support programme development and teacher engagement

aligned to the school's Character and Citizenship Education

(CCE) and Education and Career Guidance (ECG) curriculum

and initiatives

• Provide case consultation with teachers to better support

identified students with additional needs

3. Stakeholder and Parent Engagement

• Support the school's well-being and counselling team in case

consultation with relevant external agencies and social service

organisations

• Provide counselling consultation for identified parents as required

• Support the school's parent engagement efforts, including talks

and workshops as directed by the school during term period

and/or school holidays

4. Engagement Disposition and Professional Conduct

The Personnel should demonstrate a warm, approachable, and non-

judgmental disposition when working with students, with the ability to

build trust and rapport while maintaining professional boundaries.

Cultural sensitivity and an awareness of the school environment are

important, as is a collaborative working style with teachers, school

counsellors, and student management staff. The Personnel is expected

to uphold confidentiality, ethical standards, and professional conduct in

all interactions with students, staff, and external agencies.

5. Values & Professional Ethics

The Personnel should be aligned with a strengths-based and student-

centered approach to well-being support, with a genuine belief in every

student's capacity for growth and development. The Personnel should

demonstrate empathy, compassion, and professional maturity in all

aspects of their work, alongside reliability, integrity, and respect for

student dignity.

Join the Dream Team & Discover the Champion in You!

It's time to bring your career to greater heights!

MindChamps’ rapid growth & expansion globally provides you with a world of opportunities!

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.

• Guide primary school children (primary 1 to 6) to ensure completion of daily homework

• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.

• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.

• Maintain and build relationships with children and parents.

• Conduct MindChamps unique enrichment programmes.

• Being an inspiring role model with a creative spirit and a champion (positive) mindset.

• Ensure safety and timely transfer of students from school to student centre

• Ensure safety of children within the premises

• Any other ad-hoc duties as delegated by Centre Director

Job Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

• Able to teach primary school subjects

• Possess good communication and classroom management skills.

• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.

• Creative and loving energy with a positive disposition

• Excellent communication and classroom management skills

Our client is from a Manufacturing MNC. Due to their current expansion plan, they are looking for a Supply Chain Coordinator to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Handle sales orders, purchase orders, invoices, and related ERP transactions accurately and in a timely manner.

• Manage daily shipment arrangements, including PO processing, data entry, scheduling, and verification of shipping and billing documents.

• Monitor customer orders, stock availability, production status, and delivery schedules to ensure on-time fulfilment.

• Support order backlog tracking and forecast coordination to ensure supply continuity and operational efficiency.

• Coordinate closely with factories, suppliers, and logistics partners on production planning, shipment readiness, and export/import arrangements.

• Coordinate with customers, suppliers, freight forwarders, warehouses, and internal teams to ensure smooth end-to-end supply chain operations.

• Communicate with SEA customers via email and phone to provide updates, support order processing, and resolve operational issues.

• Prepare and review shipping documentation, including invoices, packing lists, BL, AWB, and LC-related documents.

• Monitor logistics costs and support basic cost analysis to identify improvement opportunities.

• Assist in issue resolution, including shipment discrepancies and customer complaints.

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Knowledge of import/export processes, including Incoterms, invoices, and packing lists would be advantageous.

• Proficient in Microsoft Office applications.

• Familiar with SAP or similar ERP systems is advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

• Willing to occasional overseas travel when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

About the Role

Be part of a team dedicated to enhancing patient experience and strengthening community engagement across healthcare settings. This role offers the opportunity to make a meaningful impact through patient relations, service recovery, engagement campaigns, and service improvement initiatives. If you are passionate about people, enjoy interacting with diverse stakeholders, and thrive in a fast-paced, service-oriented environment, this is a rewarding opportunity to drive positive change and improve care experiences.

Who Should Apply

• Individuals passionate about improving patient experience and building meaningful community relationships.
• Professionals who enjoy engaging with people, resolving service issues, and driving service excellence initiatives.
• Strong communicators who are proactive, empathetic, and comfortable working in dynamic, fast-paced environments.

Key Responsibilities

• Manage patient feedback and related matters, including investigations, service recovery, follow-up actions, response drafting, and reporting.
• Engage patients to gather feedback and identify opportunities for service improvement and enhanced patient experience.
• Partner with frontline staff and stakeholders to address feedback issues and support service recovery initiatives.
• Facilitate patient engagement activities such as focus group sessions and community outreach initiatives.
• Prepare reports, analyse feedback trends, and share insights with management and relevant departments.
• Build and maintain positive relationships with patients, caregivers, healthcare professionals, and internal teams.
• Identify meaningful stories and contribute content for internal newsletters and engagement communications.
• Drive on-ground campaigns and service improvement initiatives across multiple locations.
• Support ad-hoc projects and departmental initiatives as assigned.

Requirements

• Degree qualification with 2–3 years of experience in healthcare, hospitality, customer relations, or service-related industries.
• Strong verbal and written communication skills in English; ability to converse in local dialects or additional languages is advantageous.
• Customer-centric with strong interpersonal skills and confidence engaging stakeholders at all levels.
• Passionate about community engagement, patient experience, and frontline interaction.
• Comfortable managing campaigns and activities across different locations.
• IT-savvy and proficient in Microsoft Office applications; exposure to SharePoint or related systems is a plus.
• Able to interpret data, analyse trends, and support reporting needs.

Qualified applicants, please send a copy of your resume in MS Word to:

melanietay@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599