Total 1,184 Customer Service job vacancies

Daily Routine

• Ensure cleanliness and tidiness of the surroundings.
• Ensure all fixtures are functioning well.
• Reporting of fault to the maintenance team.
• Assist Customers and Agents' enquiries via phone calls, message or walk-ins.
• Assist Customers' prayers.
• Sale of Incense Items.
• Processing of the Service forms.
• Processing of the Pedestal Engraving forms.
• Liaising with vendor on the Pedestal Engraving.

Other Roles

• Site tour training for New Agent Training.
• Assist ceremonial team for prayer services (Anling, Bone Picking etc).
• Ad-hoc emcee for FSP case.
• Ad-hoc site tour for Customer.

Others

• Stock take of incense paper inventory.
• Follow up with agents/customer on the outstanding payment and to ensure full payment for services rendered.
• Plan, Organize, Execute and Promote events.
• Report tabulation and analysis of all calls, services, events etc Event Profit & Loss tabulation.
• All ad-hoc duties assign by seniors.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Service

• Serving Food & Beverages
• Clear dishes and change tables settings for next customers
• Ensuring Cleanliness of outlets

Bar

• Prepare Sandwich, snacks or any other food items at the bar
• Prepare given range of beverages/alcohols upon receiving orders
• Prepare desserts and garnish dessert items
• Maintain sanitary environment at bar area

• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Provide excellent customer service to guests
• Familiarise with menu, promotions, seasonal items and membership programme
• Set up tables for daily operations
• Take food and beverage orders using the ordering system
• Serve food and beverages to the tables
• Prepare sufficient condiments
• Portion food according to the dishes served
• Oversee multiple stations and recommend improvements to Manager where appropriate
• Conduct daily check to ensure proper working condition of equipment
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Organise and oversee events according to customers’ request
• Plan and manage the roster, time off, hand-punch records and updating of e-attendance
• Ensure restaurant is adequately staffed during shift and notify Restaurant Manager of any manpower shortage
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Assist with all restaurant administrative duties
• Any other jobs or duties assigned by the Manager from time to time.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

- Any other duties/tasks as requested by management.

Job Description

• Industry/ Organization Type: Manufacturing (Home Appliances)
• Position Title: Customer Service Officer (Call Centre)
• Working Location: Ubi
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $3,300 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide excellent customer support for calls and walk-ins, promoting products and spare parts.
• Schedule daily services and repairs for technicians.
• Collect service fees, track unpaid bills, and follow up on payments.
• Update service records with customer service systems and prepare Quality Claims Reports (QCR).
• Monitor parts and products under QCR until the replacement part arrives.
• Follow up with Quality Assurance (QA) on any service-related quality issues.
• Organize Customer Service Department files and records.
• Maintain showroom neatness and a cozy atmosphere.
• Advise customers on product ranges, service fees, and promotions.
• Maintain high service standards and achieve set Key Performance Indicators (KPIs).

APPLY NOW!!!

• Minimum NITEC in any field or equivalent.
• 1-2 years of experience in customer service or a call centre.
• Good interpersonal and communication skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73805 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Project Overview

This project aims to develop and clinically validate a real-time blood analysis and diagnostic platform using an integrated microfluidic medical device. The platform uses precision microfluidic technology to process and profile the biological activity of white blood cells, which is related to inflammatory conditions ranging from diabetes and sepsis to leukemia.

The Postdoctoral Research Associate - Data Scientist will lead the acquisition, preprocessing, analysis, and modelling of medical device-generated data, and will work closely with clinicians, scientists, and engineers to translate AI/machine learning models into working, deployable software for clinical testing and point-of-care use.

This role offers a rare opportunity to bridge clinical data science, medical device engineering, and translational research, moving from experimental and clinical sample data to robust AI-enabled diagnostic workflows and deployable prototypes.

Responsibilities

The Postdoctoral Research Associate - Data Scientist is responsible for developing end-to-end data and AI/ML workflows for the medical diagnostic platform, from device data acquisition and signal/data preprocessing to model optimisation, validation, software integration, and deployment.

Responsibilities include:

- Work closely with clinicians, scientists, software engineers, mechanical/electrical engineers, and data scientists to define clinical use cases, data requirements, model outputs, and deployment workflows for the medical device platform.

- Design and implement reliable data acquisition pipelines from medical device hardware, sensors, imaging or signal outputs, and associated experimental or clinical metadata.

- Develop preprocessing, quality-control, annotation, feature-engineering, and data-management workflows for noisy, multimodal, longitudinal, or time-series biomedical data.

- Analyse experimental and clinical sample data to characterise device and biological performance, identify artefacts, benchmark platform performance, and support evidence generation for translational studies.

- Develop, train, validate, and optimise machine learning, deep learning, statistical, or hybrid models for diagnostic, predictive, or decision-support tasks using appropriate metrics, cross-validation, robustness checks, and uncertainty analyses.

- Translate research models into reproducible and deployable software components, including model inference pipelines, APIs, dashboards, reports, or lightweight user interfaces for clinical and laboratory testing.

- Support software-hardware integration for data acquisition, model inference, device feedback, and prototype deployment; assist with basic UX refinement based on clinician and end-user feedback.

- Maintain high-quality documentation of datasets, code repositories, model versions, experimental protocols, validation results, data dictionaries, and technical reports.

- Prepare manuscripts, presentations, grant reports, and invention disclosures; contribute to literature reviews, patent/IP searches, and responsible research dissemination where relevant.

- Support clinical study workflows by coordinating with clinical collaborators and applying good data governance practices for sensitive clinical and experimental data.

Requirements

- Ph.D. in Data Science, Computer Science, Artificial Intelligence/Machine Learning, Biomedical Engineering, Electrical Engineering, Bioinformatics, Statistics, Applied Mathematics, Computational Biology, or a related field. Candidates close to completion may be considered if the degree will be conferred before appointment.

- Demonstrated research experience in data science, machine learning, deep learning, signal/image processing, biomedical data analysis, time-series analysis, clinical AI, or related computational research.

- Strong programming skills in Python; experience with common scientific and ML frameworks such as NumPy, pandas, scikit-learn, PyTorch or TensorFlow, Jupyter, and Git/GitHub.

- Experience with data acquisition, data cleaning, feature engineering, model optimisation, evaluation, reproducibility, version control, and scientific software development.

- Familiarity with clinical or biomedical datasets, medical device data, biosensor/microfluidic data, imaging data, physiological signals, or multimodal data integration is highly advantageous.

- Experience translating ML models into usable software prototypes, such as REST APIs, dashboards.

- Working knowledge of software-hardware interfacing, instrument-control software, serial/USB/Bluetooth communication, microcontrollers, embedded systems, or edge AI deployment would be advantageous.

- Ability to work closely with clinicians and multidisciplinary teams to interpret findings, gather end-user feedback, define clinical workflow needs, and improve the usability of AI/ML outputs.

- Strong written and oral communication skills, including the ability to write scientific manuscripts, technical documentation, reports, research proposals, and presentations for technical and non-technical audiences.

- Strong commitment to robust, ethical, and responsible AI/ML development, including attention to data privacy, model bias, interpretability, clinical validity, reproducibility, and safe deployment.

- Able and committed to work in Singapore, and willing to meet regularly with collaborators at NUS, NUH, and partnering hospitals.

Relevant Skills

Python, R/MATLAB, SQL, NumPy, pandas, scikit-learn, PyTorch/TensorFlow, Jupyter, data acquisition, biomedical signal processing, time-series analysis, image processing/computer vision, data preprocessing, feature engineering, model validation, model optimisation, uncertainty/robustness analysis, explainable AI, data visualisation, dashboards, REST APIs, Docker, Linux, Git/GitHub, MLOps, UX prototyping, software-hardware interfacing, and clinical data governance.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

Tuition Centre in Ang Mo Kio Requires Customer Service & Admin Team Lead

Customer Service & Admin Team Lead

Job Description:


1. Team Leadership & Supervision

• Lead, manage, and support a team of three (3) Customer Service & Admin Specialists in their daily responsibilities.

• Lead regular team huddles to brief the team on updates, operational instructions, and expectations.

• Allocate tasks, set priorities, and ensure all work is completed accurately and on time.

• Monitor team performance, provide coaching and guidance, and ensure consistent customer service standards.

• Act as the first point of escalation for administrative issues before involving the Head of Operations.

• Ensure SOPs and workflows are followed, and identify opportunities for continuous improvement to increase efficiency.

2. Centre Management & Frontline Experience

• Oversee daily centre operations, ensuring the centre is neat, organised, and welcoming at all times.

• Greet and engage students and parents in a friendly and professional manner, while ensuring the team upholds the same service standard.

• Manage monthly pantry supply orders (including F&B and cleaning supplies) and coordinate with cleaning vendors to maintain centre cleanliness.

• Take ownership of the centre’s day-to-day cleanliness and overall physical presentation.

3. Daily Operations & Customer Handling

• Handle customer enquiries across all channels, including phone, text, walk-ins, social media, and email.

• Ensure timely responses and satisfactory resolution of customer feedback and concerns.

• Step in to manage complex or sensitive cases and escalate when necessary.

• Prepare and send clear, timely communications to parents and students regarding programmes, schedules, fees, and centre updates, including last-minute changes.

• Assist in organising events and promotional activities (e.g. webinars) to attract new students and retain existing ones, in collaboration with the marketing team.

4. Student Administration, Billing & Records

• Process student registrations, course enrolments, and payment matters accurately and in a timely manner.

• Prepare and issue monthly billing invoices to parents and follow up on payment matters.

• Maintain and audit student and staff records in the iEduCentre system, ensuring data accuracy through both direct input and team oversight.

5. Escalation, Reporting & Support

• Act as the first point of escalation for operational and customer-related issues.

• Report regularly to the Head of Operations on admin operations, recurring issues, and team performance.

• Support ad-hoc operational needs and assist other departments when required.

6. Tutor & Academic Administrative Support

• Assist tutors with administrative matters when necessary, including the printing of class materials and mailing of study resources to students.

Requirements:

Minimum Diploma

Working hours : 4 weekdays (12.45pm to 9.15pm) + 1 weekend (Sat) (9am - 7pm)

Passionate in customer service

2-3 years experience in customer service

Experience in a supervisory role will be good

Confident and tactful in handling customer’s needs

Strong interpersonal and communication skills

Positive work attitude, self-driven, independent, team player with a strong service mindset

Meticulous and systematic with administrative procedures

Skilled in basic office skills (excel, word) and computing skills

Prior experience in frontline customer service jobs will be a bonus

Able to handle difficult customers confidently

Company Overview

Tribecar is a 100% Singaporean on-demand car-sharing service with over 1300 convenient locations. Members access cars via smartphone 24/7 with no minimum booking length. We design, build, and maintain every element of the service ourselves.

Job Summary

You will provide prompt, empathetic customer support by responding to enquiries via email, calls, and online chats, helping to ensure high customer satisfaction and supporting marketing outreach.

Responsibilities

• Respond promptly to email enquiries from the public and members to resolve their requests clearly and efficiently
• Call members when needed to clarify and understand their requests for better service delivery
• Attend to online chat and social media enquiries to provide timely assistance and maintain customer engagement
• Support marketing campaigns by making outbound calls to potential or existing customers
• Use computer, cloud, and mobile applications effectively to manage customer interactions and information

Preferred competencies and qualifications

• Ability to speak other local languages to enhance communication with diverse customers
• Possession of a valid class 3/3A/2B/2A/2 driving license to support operational flexibility
• Basic proficiency in office computing applications to assist with administrative tasks

Job Title: Service Crew

Job Type: Full-Time

Job Responsibilities:

* Welcome and serve customers in a friendly manner

* Take customer orders and serve food & beverages

* Handle cashiering and payment transactions

* Maintain cleanliness of dining area

* Assist in table setting and clearing

* Support daily restaurant operations

Requirements:

* Good customer service and communication skills

* Able to work in fast-paced environment

* Responsible, hardworking, and team player

* Able to work shifts, weekends, and public holidays

* Salary negotiable based on experience

* ⁠must have food and hygiene cert

IF keen please contact me directly on whatsapp 92340784 ling

Lee Ling Ling

EAP/ CEI number is R25159013

EA/ Licence No : 17C8673

Working Hours: 6 days work week and able to work on weekends / public holiday [ 44hrs ]
Location: Dempsey / Dairy Farm / Eng Kong Park / Namly / Serangoon Garden / Swan Lake
Salary: Up to $ 2800

Requirements:

• At least GCE “N” level or its equivalent
• Preferably 1 year working experience in F & B – cafes / restaurants / similar capacity
• Entry Level is welcome
• Able to work on weekends / public holiday
   

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health / sanitation regulations
• Any other ad-hoc duties base on operational needs

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: Serangoon
Working Days: 12pm-6pm [Mon-Fri]
Salary : $1800 + $15/h (If OT)

Job Description

• Supervise primary school students in their homework guidance. 

Requirements

• Minimum Polytechnic Diploma with two years of relevant experience. 
• Possess primary school content knowledge for Homework Guidance.
• Able to teach will be a bonus

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working days: either 4 days 12 hours rotating shift or 5 days work week

Location: Islandwide , office at Woodlands

Salary: $2800 -$3500 depends on experience

Job scope:

• Semiconductor machines startup and installation

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing

• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works

• Serves as company contact point with customer on technical matters

• Attends to customers complaints and provides timely solutions

• Other ad hoc duties

Requirements:

• Nitec/ Diploma in Mechanical/ Mechatronic Engineering or related discipline

• Hands-on experience in semiconductor machine maintenance

• Able to work in cleanroom environment
  

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279