Total 826 Customer Service job vacancies

Product area

It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours. 

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

As a Practice Customer Engineer (CE) with a specialty in AI, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our most strategic product areas in partnership with platform CEs, writing code, developing prototypes, proofs-of-concept, and demos to promote new specialized solutions to customers. You will solve AI-centered customer issues and provide a critical feedback loop to influence product development. You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales skills, market knowledge, and technical engagement to prove the value of the Google Cloud portfolio.

Qualifications

Job responsibilities

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-to-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in architecting solutions that integrate AI models using agents with enterprise data sources using patterns like RAG, Text-to-SQL, and semantic search.
• Experience with coding in Python, JavaScript or TypeScript, Go, or Java, to demo, prototype, or workshop integration patterns with customers.
• Ability to communicate in Thai fluently to engage and support Thai speaking customers to navigate industry standards.

Preferred qualifications

• Experience in developing agents using frameworks such as LangGraph, Semantic Kernel, or the Google AI Agent Development Kit (ADK).
• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, Cloud infrastructure, Agentic AI, and cloud networking.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Knowledge of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and Application Programming Interface (API) gateways.
• Knowledge of observability constructs including distributed tracing, logging, and audit logging for AI applications.

Job Title: Front of House Staff (Entry Level)!

Weekday Rate: $13/hour
Weekend Rate: $15/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining 

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to experienced server level based on schedule regularity, demonstrated menu expertise, storytelling skills, and customer engagement quality. 

Core Responsibilities:

1. BUZZER & TABLE MANAGEMENT
- Clear and reset tables efficiently between seatings
- Maintain table cleanliness and proper setup throughout service
- Respond promptly to buzzer calls from customers 

2. FOOD RUNNER DUTIES
- Deliver food from kitchen to tables accurately and promptly
- Learn menu items, ingredients, and preparation methods during food running
- Ensure proper presentation and temperature of all dishes 

3. MENU MASTERY & TRAINING
- Study menu thoroughly including dish names, ingredients, and Korean terminology
- Participate in mandatory training sessions and tastings
- Pass role-play tests demonstrating menu knowledge and storytelling ability 

4. PROGRESSION TO SERVER DUTIES 

- Upon passing tests, begin taking customer orders
- Serve food and beverages with proper technique 

- Engage with customers to enhance dining experience 

5. CUSTOMER ENGAGEMENT
- Provide friendly, attentive service
- Answer basic menu questions accurately
- Support senior servers and team members 

Job Specifications:

• Previous restaurant experience is an advantage

• Good communication skills.

• Able to work independently and demonstrate positive professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Efficient table turnover by clearing, resetting, and maintaining table cleanliness, while responding promptly to customer buzzer calls.

• Accurate and timely delivery of food from the kitchen to guests, ensuring correct orders, proper presentation, and appropriate temperature of all dishes.

• Demonstrated menu mastery through successful completion of training sessions, tastings, and role-play assessments covering dish knowledge and storytelling.

• Smooth transition to server duties by confidently taking orders, serving food and beverages with proper technique, and assisting in enhancing the overall dining experience.

• Consistent delivery of friendly and attentive customer service, accurately answering basic menu inquiries and actively supporting senior servers and team members.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

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You may visit our website to learn more about us: https://initia.sg/

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APPLY NOW! 

Working Arrangement:  6 Months / 1 Year Extendable Contract 

Location: CENTRAL

Salary: FIXED AT $2100

Working Hours:

Monday to Friday: 8am to 5pm
Saturday: 8am to 12pm

Job Description:

• Do registration
• Do billing
• Handling billing enquiries
• Receiving samples
• Other ad hoc duties as assigned

Requirements:

- Min N Level / Nitec in any field

- No experience required as training provided

Interested candidate, kindly send a copy of your resume to  adelinelim@recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Roles & Responsibilities:

We are looking for a Business Support Executive to support the Finance, Human Resources, Compliance and Operations functions of the Firm. The ideal candidate should have at least 1 year of relevant experience, a strong willingness to learn, and the ability to contribute actively to the day-to-day operations of various departments in a lean and dynamic environment.

This role involves effective communication and coordination with both internal and external stakeholders across a broad range of tasks.

Job Description:

• Assist in the preparation and/or review of full sets of accounts, GST filings, corporate tax matters, and other bookkeeping-related matters.
• Assist in the preparation of business plans, budgets, management reports, financial forecasts, and related materials.
• Review and support the preparation of regulatory reporting, statistics, surveys, and related procedures, including submissions to MAS, IRAS, CPF, and other relevant authorities, to ensure compliance with applicable regulatory requirements.
• Coordinate with outsourced vendors and service providers.
• Support translation work between English and Bahasa Indonesia.
• Support the Trading Operations team in daily trade operations, including KYC onboarding, where required.
• Support ad hoc business initiatives, internal projects, and other matters assigned by management.

Job Requirements:

• Fluency in Bahasa Indonesia is essential, as the role involves regular liaison with Head Office and translation of documents from Bahasa Indonesia to English.
• 1 to 3 years of relevant experience in accounting, audit, finance, or related fields is preferred.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong written and verbal communication skills.
• Good analytical and numerical skills.
• Good stakeholder management skills, with the ability to work across business, compliance, operations, finance, and senior management teams.
• Ability to work independently under pressure and manage deadlines, including unexpected changes in expectations or requirements.
• Strong attention to detail.

Responsibilities:

• To conduct cleaning work inside the Aircraft Cabin
• Passenger seats, attendant seats cleaning
• Lavatories cleaning
• Gally cleaning
• Ceiling panels, Sidewall panels, dado panels cleaning
• Cabin doors cleaning
• Carpet cleaning

Requirements:

• Able to work in a warm and humid environment
• Able to understand instructions in English
• Able to work Rotating shift, including weekends and public holidays

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum Nitec or Higher Nitec in Engineering/Aviation.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 9-month Cabin Trainee Technician course (including On the Job Training) with assessment followed by 12-months bond.

Job Description

• Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.
• Perform preventive and corrective maintenance in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Able to read and understand engineering schematic drawings and manuals
• Other duties as assigned

Job requirement

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Mechanical/Automotive) or equivalent
• Preferably 1-year of working experience in repairing of mechanical and/or hydraulic equipment
• Good Hands-on skills

Find Out Even More At: https://tinyurl.com/mindflex-ft-info
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- Base salary starts from $2,800-$3,100/Month + CPF
- Consistent monthly bonuses of $200-$800/Month + CPF
- Management positions available for candidates identified with leadership potential (Base ranges from $3,800-$4,000/Month)
- Clear Salary Progression & Annual Salary Review (Min 5-15%)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Job Description:

• Attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appointments/ sending out appointment reminders.

• Greetings and registrations of customer upon arrival.

• provide consultations to clients before and after their treatments.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

• Ensure stable, reliable day‑to‑day application performance
• Apply strong troubleshooting skills to resolve issues quickly

About Our Client

The employer is a well-established organisation within the insurance industry, known for its commitment to innovation and operational excellence. The company operates on a significant scale and values technology as a core driver of its success.

Job Description

• Provide day-to-day support for business-critical applications to ensure minimal downtime and disruptions.
• Monitor application performance and resolve incidents in a timely and efficient manner.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
• Ensure compliance with company standards and best practices in application management.
• Assist with system upgrades, patches, and maintenance tasks as required.
• Document resolutions and update knowledge bases to improve future support processes.
• Communicate effectively with stakeholders to provide updates on issues and resolutions.
• Proactively identify areas for process improvement and recommend solutions.

The Successful Applicant

A successful BAU Application Support professional should have:

• Experience in application support within a technology-focused environment.
• Strong problem-solving skills and a proactive approach to issue resolution.
• Knowledge of application monitoring tools and methodologies.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Excellent communication skills to liaise with technical and non-technical stakeholders.
• A commitment to maintaining high standards of quality and compliance.

What's on Offer

• Opportunity to work within a prominent company in the insurance industry.
• Engaging role in a technology-driven department.
• Chance to contribute to crucial application support and operations.

This is an excellent opportunity for an experienced BAU Application Support professional to make an impact. If you are ready to take on this challenge, we encourage you to apply today

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-062026-7039870

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N   

Job Overview

• Location: St Andrew’s Junior College
• Employment Type: Part-Time Contract (1 July 2026 to 30 June 2027)
• Working Schedule: Exactly 15 working days per month
• Working Hours:Mondays & Wednesdays: 7:00 AM to 4:30 PM (Inclusive of a 1-hour lunch break) & Fridays: 7:00 AM to 4:00 PM (Inclusive of a 1-hour lunch break)
• Other Days: Arranged separately on a flexible/need-to basis with the manager
• Rest Days: Off on Saturdays, Sundays, and all gazetted public holidays

Roles & Responsibilities

You will support the Administration Manager and the School Admin team with the following operations:

1. Finance & Accounts Handling

• Process school finance workflows including payment vouchers, fee collections, and school accounts.
• Manage administrative tasks and accounts directly tracking operations for the Hostel.

2. Student Matters Management

• Update tracking systems with student accomplishments across CCA and CIP (Values in Action) records.

3. General Office Processes

• Perform front counter duties and provide support to school management committees.
• Track inventory logs, manage physical/digital filing structures, and handle standard documentation.

Job Requirements

Qualifications & Experience

• GCE 'O' Level certificate or higher academic qualifications.
• Minimum of 5 years of professional experience in an administrative role.
• Prior school environment experience is highly preferred.

Details :

• Monday - Friday (8.30am-6pm)

• Location: Ubi

• Performance Bonus & Career Progression

Job Scope :

• Provide technical support and troubleshooting assistance to customers via phone, email, WhatsApp, and onsite visits.

• Perform equipment installation, commissioning, maintenance, servicing, and repairs.

• Coordinate with vendors and internal teams to resolve technical issues promptly.

• Conduct product demonstrations, user training, and technical briefings for customers.

• Support in-house repair activities and provide technical guidance when required.

• Maintain accurate service reports and ensure timely follow-up on customer enquiries and support cases.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No: 24C2559
Charlotte Lim (Limanqi) | EA Personnel No: R23113764

Responsibilities:

• Design and implement comprehensive client onboarding and KYC processes for key Asian markets.
• Own and optimize the customer support technology stack, including CRM, Live Chat, and Ticketing, while creating a detailed service model playbook.
• Collaborate with Risk and Legal teams to ensure operations adhere to industry standards while maintaining rapid execution.
• Master our client portal and CRM to facilitate traders' journeys, ensuring seamless handling of onboarding, funding, and withdrawal processes.

Requirements:

• Bachelor’s degree or equivalent experience.
• A minimum of 5 years of experience in brokerage operations, customer success, or fintech support.
• Proven ability to thrive in high-pressure environments and maintain composure during market volatility.
• Strong process-oriented mindset with a focus on implementing preventive measures for recurring issues.
• In-depth understanding of market dynamics and futures mechanics

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (Persol Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Persol Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

We are looking for enthusiastic and dedicated Student Care Teachers to join our team. As a Student Care Teacher, you will be responsible for the well-being and development of children in our student care program. Your role will involve planning and implementing activities, providing academic support, and fostering a safe and supportive environment for students.

Key Responsibilities:

• Student care and Supervision: Supervise and ensure the safety of students at all times, both indoors and outdoors.

• Academic Support: Assist students with homework, assignments, and academic enrichment activities.

• Activity Planning: Plan and conduct age-appropriate activities and programs that promote social, emotional, and cognitive development.

• Behavioral Guidance: Support positive behavior management strategies and encourage positive social interactions among students.

• Communication: Maintain open communication with parents/guardians regarding student progress, behavior, and any concerns.

• Collaboration: Work closely with other staff members to ensure the smooth operation of the student care center.

• Health and Safety: Adhere to health and safety regulations and protocols, ensuring a clean and secure environment for students.

Qualifications:

• Diploma in any field are welcome to apply.

• Previous experience working with children in a childcare, educational, or recreational setting is a plus.

• Passion for working with children and providing them with a nurturing and educational environment.

• Strong interpersonal and communication skills, with the ability to engage effectively with children, parents, and colleagues.

• Patience, empathy, and the ability to handle diverse needs and behaviors of children.

• Candidates with no experiences are also welcome to apply.

Attributes:

• Energetic and creative, with the ability to engage children in meaningful activities and learning experiences.

• Reliable and responsible, demonstrating professionalism and commitment to the well-being of children.

• Ability to work independently as well as part of a team, with a collaborative and supportive attitude.

• Flexibility to adapt to changing needs and priorities within the student care environment.

If you are passionate about making a positive impact on children’s lives and creating a nurturing environment where they can learn and grow, we encourage you to apply for this rewarding opportunity. We look forward to welcoming dedicated individuals to our team who share our commitment to providing exceptional care and education to children.

The Edge & Network Services (ENS) team at Meta is looking for individuals ready to tackle the challenges and opportunities we face as we contribute to our mission of connecting the world. This global team offers a unique career opportunity to work alongside engineers solving complex problems using cutting-edge network infrastructure technologies. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs).

Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity expansion of Meta’s global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta’s global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the APAC region.

Join us in this exciting endeavor and make a real impact on Meta's future!

Responsibilities

• Designs, reviews, and optimizes ICT (Information and Communications Technology) physical infrastructure including structured cabling, floor rack layouts, network hardware, and integrated communications systems for large-scale network deployments
• Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI)
• Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, and compute
• Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams
• Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities
• Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution
• Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements
• Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs
• Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance
• Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion
• Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards
• Coordinates multiple projects in parallel and efficiently executes work through vendors at scale
• Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery
• Updates Meta’s internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs
• Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta’s inventory to colocation facilities
• Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects
• Applies lessons learned from projects to support continuous improvement initiatives
• 20% to 30% travel required based on project demand

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware
• Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects
• Working knowledge of interpreting and analyzing electrical/mechanical single line diagrams
• Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios
• General knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts
• Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc
• General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure
• Demonstrated experience with field-based work in POPs, data centers, Carrier-neutral facilities, or telecom exchanges
• Experience with communication and directing tasks with carriers and colocation vendors
• Demonstrate experience to work effectively in an ambiguous environment
• Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs
• Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision
• Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts
• Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc
• Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies
• Experience with optical network design, installation, and maintenance for service providers or global enterprise networks
• Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects
• Data center design or relevant structured cabling design certifications (eg. BICSI RCDD)
• Registered Professional Engineering (PE) licensure in Electrical or Mechanical disciplines
• Advanced degree in engineering discipline
• Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
• Experience integrating AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.