Total 130 Customer Service job vacancies in Surabaya, East Java

Panasonic Tough Book, PBX, Broadcast Camera Service Technicians with 3 years experience required for Panasonic authorized service contractor.
Job scope requires well equipped knowledge to repair the above products. As the job scope is highly technical in nature, candidates must have a good knowledge about repairing these products.

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

Customer Service Officer

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. 

Who are we looking for?

• Candidate must possess at least the GCE ‘N’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated toexceed expectations.
• Proficient in MS Office applications with excellent keyboardskills.
• Possesses good telephone manners with clear speaking voice.
• Comfortable working with computers and multiple systems. 
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operationalprecision—positions it as a key partner for companies targeting tangibleoutcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Chinese teacher

Able to teach chinese

Passion for teaching and care for children

Preferably： Singapore Citizen and Permanent Resident / With experience in Singapore Education System

Looking for Full & Part time chinese teacher

For:

Nursery

Kindergarten

Primary 1

Primary 2

Primary 3

Primary 4

Primary 5

Primary 6

Secondary 1

Secondary 2

Secondary 3

Secondary 4

Position Summary
We are looking for a Field Service & Application Engineer to join our Singapore team, supporting customers across Singapore and the wider ASEAN region. In this role, you will be responsible for installation, commissioning, application support, and service activities for our precision metrology instruments. You will work closely with customers, regional colleagues, and global teams, playing a key role in delivering technical excellence and customer satisfaction.

This is an excellent opportunity for a technically trained engineer who is customer‑focused, curious, and eager to grow in a global technology environment.

Key Responsibilities

• Install, commission, and support Taylor Hobson’s main line metrology instruments, primarily in Singapore and across the ASEAN region as required
• Deliver application and product training to customers on-site or online
• Support service business activities, including AMECARE, repairs, and application training
• Conduct customer demonstrations, including test piece measurements and live or virtual demos
• Respond to customer technical and application-related enquiries in a timely and professional manner
• Collaborate with regional and international colleagues to ensure consistent service quality and knowledge sharing

Required Skills & Attributes

• Strong team player with a positive, proactive mindset
• Energetic, enthusiastic, and willing to learn
• Open to trying new approaches and technologies
• Passion for engineering, precision, and hands-on technical work
• Comfortable interacting with customers and delivering technical explanations

Qualifications & Experience

• Diploma or Degree in Engineering (Electrical, Electronic, Mechanical, or related disciplines)
• Relevant technical or field experience is an advantage

When you join Taylor Hobson, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. Depending on the location of the position we offer you the following:

• Working with worldwide technology in the field of Optics, Bearing, Aerospace and Automotive Metrology
• Continuous training provided using world class manufacturing tools and equipment
• Fun, relaxed, supportive working environment
• International travel and local teamwork with international colleagues

Location: Kaki Bukit
Working Hours: Mon – Fri, 8:30am – 5:00pm
Salary:$3,500 – $4,500 (commensurate with experience)

We are looking for a dedicated Field Service Engineer to join our team in a cleanroom environment, supporting the installation, maintenance, and servicing of semiconductor/PCB equipment.

Responsibilities:

• Install, commission, and service semiconductor/PCB production equipment.
• Perform troubleshooting, preventive, and corrective maintenance.
• Provide technical support and training to clients.
• Prepare service reports and documentation.
• Work closely with engineering teams to improve system performance.

Requirements:

• Diploma/Degree in Electrical, Electronics, Mechanical, or related field.
• Experience in semiconductor or PCB manufacturing equipment servicing.
• Comfortable with 2-year contract with potential for renewal and career progression.
• Willing to travel overseas when required.
• Regular overseas training in Japan, twice annually, with opportunities for global project exposure.
• Comfortable working in a cleanroom environment.

To apply, please click on "Apply Now" or email your most recent resume to dorothy@recruitlync.com/ Whatsapp 85017683.

Ooi Shi Hui Dorothy (R1762852)
Recruit Lync Pte Ltd (22C1000)

PlayFACTO @ Bedok Central is looking for experienced and passionate Student Care Teachers to join our team!

Positions are available immediately for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6.

As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US at our HAPPY SCHOOL and make difference in student’s lives at PlayFACTO @ Bedok Central

Positions Available:

1. Student Care Teacher

Work location: PlayFACTO @ Bedok Central.

Roles and Responsibility

· Delivery and presentation of lesson content (English, Maths, Chinese and Science) to students

· Supervision primary school students (primary 1 to 6) to ensure completion of daily homework

· Ensure safety and timely transfer of students from school to student centre

· Ensure safety of students

· Regular liaison with parents and caregivers regarding student’s progress and behaviour

· Fetching of students from nearby schools

· Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.

· Any other ad-hoc duties as delegated by Centre Director

Requirements:

· A-level or Diploma qualifications & above

· Able to guide Primary 1 to 6 school subjects (English, Maths, Chinese and Science).

· Possess excellent work ethics and integrity

· Exhibit a positive attitude when faced with challenges

· Love children and the learning process

· Have experience in teaching children, preferably at primary level

· Possess a passion for nurturing children

· Experience in working with children preferred. Those without experience may also apply as training will be provided.

How to apply:

1. WhatsApp CV to +65 8899 1240

2. Email CV to bedokcentral@playfactoschool.com.sg

Only shortlisted candidate will be notified.

- University and polytechnic undergrad having their terms break are welcomed to join our Centre.

- University and polytechnic undergrad looking for long term/ regular part-time jobs are also welcomed to join our Centre.

"A" level holders waiting for results are welcomed to join our Centre.

- training will be provided for those without experience.

- Assist main Teacher to manage a class of 10-18 students

- Familiarity with primary school curricular content (minimum understanding is important), English, Mathematics, Science and Chinese. This is not required for those without experience.

- Supervise and provide guidance to primary school children in their homework, spelling and Centre’s activities with the guidance of main teacher for those without experience.

- Mark student’s work and corrections

- Need to ensure that school homework is completed

- Conduct evening English activities (news sharing, discovery, general knowledge) and moral education activities.

- Assist main teacher to conduct activities including art and craft and outdoor activities.

- Providing care and concern for children's well being

- Managing any behavioural issues or concerns that arise with children in the student care with the guidance of main teacher for those without experience.

- Maintaining accurate records of attendance, activities, and progress of each child in the student care.

- Conduct in-house programme and instill good habits and values in children

- Serve lunch and tea-break

- Ensure classroom discipline and safety of children under your care with the guidance of main teacher.

- Being an inspiring role model with a creative spirit and a champion (positive) mindset.

- Be a great team player & responsible colleagues!

- Building and maintaining relationships with parents, guardians and community stakeholders. Not required for those without experience.

- Assist main teacher to maintain cleaniness of classroom, prepare and upkeep teaching resources, arrangement, appearance and learning environment of the classroom.

- assist main Teacher to prepare daily lesson plans to ensure children is engaged.

- Computer literate, MS Word, Excel and Powerpoint.

- Any other ad-hoc duties as delegated by Centre’s manager.

Coordinate vessel operations and oversee port activities to ensure efficient and timely execution.

Liaise with port authorities, principals, agents, and service providers to facilitate smooth operations.

Handle operational documentation, reports, and ensure compliance with regulatory requirements.

Manage crew change arrangements, including travel logistics, visa processing, and coordination with relevant parties.

Monitor vessel schedules and ensure smooth turnaround within port time constraints.

Prepare and maintain accurate logistics and operational reports.

Communicate effectively with clients, stakeholders, and internal teams to provide updates and resolve issues promptly.

• Work From Home

Warehouse Assistant (Funeral Services) - 5.5 working days

Job Responsibilities 工作职责

1. Inventory Management 库存管理

- Receive, check and record incoming goods and materials 负责接收、检查及登记入库物资

- Manage and organise funeral-related items such as funeral supplies 管理及整理殡葬相关物资，如丧礼用品

- Conduct regular stock checks and inventory counts 定期进行库存盘点，确保库存准确

2. Equipment Preparation 设备准备

- Prepare funeral equipment and materials according to daily operational requirements 根据每日丧礼服务需求准备相关设备及物资

- Ensure all items are ready for funeral setup and collection by operations team 确保所有物资准备齐全，供运营团队使用

3. Loading, Unloading & Handling 装卸与搬运

- Assist with loading and unloading of funeral equipment and materials 协助装卸丧礼设备及用品

- Assist operations team in preparing equipment for delivery and collection 协助运营团队准备出车所需物资

- Ensure proper handling of items to prevent damage 确保物品搬运过程中不受损

4. Warehouse Maintenance 仓库管理

- Maintain cleanliness, organisation and safety of the warehouse 负责保持仓库整洁、有序及安全

- Ensure equipment is cleaned and stored properly after use 确保设备使用后清洁并妥善存放

5. Operational Support 运营支援

- Support operations team during peak periods or large-scale funeral services when required 在大型丧礼或繁忙时段协助运营团队

- Perform other duties assigned by supervisor or management 完成主管安排的其他工作任务

Requirements 任职要求

- Minimum secondary education or equivalent 至少中学学历或同等资格
- Basic computer skills required (Microsoft Office, email, basic data entry) 需要具备基本的电脑技能（Microsoft Office、电子邮件、基本数据录入）

- Experience in warehouse, logistics or operations preferred 具仓库、物流或运营经验者优先

- Physically fit and able to carry heavy items when required 体力良好，能够搬运较重物品

- Responsible, hardworking and team player 工作认真负责，能与团队合作

- Able to work overtime when required 必要时能配合加班

We are seeking an experienced Senior Beauty Centre Manager with strong expertise in hair and beauty services to lead advanced salon operations, deliver specialised technical services, and drive business growth. The role requires strong expertise in hair chemical services, scalp care treatments, and client management, along with leadership capabilities in a fast-paced salon environment.

This is a senior-level role requiring both technical expertise and leadership responsibility in salon operations.

Key Responsibilities

• Provide advanced consultation and customised solutions for hair, scalp, and beauty treatments
• Perform specialised services including:
• Hair colour correction and advanced colouring techniques
• Keratin, rebonding, and chemical restructuring treatments
• Scalp care and hair strengthening treatment programs
• Manage and oversee daily salon operations to ensure high service standards
• Lead, train, and mentor junior stylists and therapists to improve technical skills and performance
• Handle high-value clients and provide premium customer experience
• Analyse customer needs and recommend suitable treatment plans and product solutions
• Monitor sales performance and contribute to revenue growth through service excellence
• Maintain strict hygiene, safety, and professional standards in all operations
• Ensure proper stock control, product usage, and operational efficiency
• Drive business growth through client retention strategies and service excellence

Requirements

• Minimum 5 years of relevant experience in the hair and beauty industry

• Strong expertise in chemical treatments, colour correction, and scalp care

• Proven experience in handling premium clients and complex cases

• Leadership experience in managing salon teams and operations

• Good communication and consultation skills

• Ability to work in a fast-paced, service-oriented environment

• Relevant certifications and experience in hairdressing, beauty therapy, or related field preferred

Job Purpose

The Senior / Service Advisor, Claims is responsible for managing and administering motor insurance claims efficiently and professionally, ensuring timely resolution, cost control, and a high standard of customer service while complying with internal policies and authority limits.

Responsibilities

Claims Management

• Analyse, process, and manage motor insurance claims within established turnaround times.
• Evaluate claim validity, assess liability, and determine appropriate reserving and settlement strategies.
• Negotiate proactively to resolve claims amicably while mitigating financial exposure and achieving cost-effective outcomes.
• Obtain reserving, settlement, and payment authority in accordance with approved authority limits.
• Conduct regular claims file reviews and reserve monitoring to ensure accuracy and adequacy.
• Exercise sound claims judgement and practices to achieve targeted claims performance results.

Dispute Resolution

• Handle and resolve claims settlement disputes using appropriate mechanisms, including negotiation, mediation, and arbitration where applicable.

Customer & Stakeholder Management

• Manage and maintain clear, professional, and timely communication with customers, taxi partners, drivers, insurers, and external stakeholders on claims-related matters.
• Explain claims procedures, accident reporting requirements, policy coverage, excess implications (including late reporting excess), and settlement processes to customers and taxi drivers.
• Provide guidance to taxi partners on accident-related policies and procedures to ensure compliance and understanding.

Operational Support

• Create and process accident reports statement and sketch submission for Taxi, SPRAC, SPPH&L, and external customers via systems.
• Create eBao records for Income Accident reporting cases in accordance with operational guidelines.
• Coordinate replacement taxi arrangements following accidents where required.
• Review and analyse video footage and other supporting evidence to assist in accident assessment and claims decisions.
• Perform claims administration duties in alignment with assigned system access and data protection requirements.

Compliance & Governance

• Ensure all claims handling activities comply with internal policies, regulatory requirements, and data confidentiality standards.
• Maintain accurate and up-to-date documentation for all claims handled.

Additional Responsibilities

• Perform any other ad-hoc duties and responsibilities as assigned by management.

Qualifications & Work Experience

• Possessing a Certificate in General Insurance is an advantage.
• Fresh graduates, career changers or candidates with no prior experience are welcome to apply.
• Results-oriented and effective team player with an eye for details and business processes in a dynamic environment.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills PC Skills:
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Dr Paws Vet Care is hiring a full-time Vet Nurse / Vet Technician

Are you looking for a clinic where you can continue to grow, learn, and build your skills?

At Dr Paws Vet Care, we are looking for a full-time Vet Nurse / Vet Technician to join our team.

We are a small animal clinic located in the Bedok / Upper East Coast area. Our practice sees a mix of dogs, cats, and pocket pets including rabbits, chinchillas, guinea pigs, and hamsters. We also offer acupuncture.

Our clinic is equipped with:

• Digital radiography

• Ultrasound

• IDEXX blood machines

• Dental equipment, including rabbit and rodent dental equipment

We are looking for someone who:

• Is keen to learn and continuously improve

• Has a positive attitude and good work ethic

• Is able to multitask in a busy clinic environment

• Has good communication and customer service skills

• Works well in a team

• Has prior animal industry experience or a Diploma in Veterinary Technology (preferred, but not required)

What we offer:

• A supportive environment where you can develop your clinical skills

• Exposure to a varied caseload

• No after-hours duties

• At least 1 weekend day off each week, as we value work-life balance

Singaporeans and PRs preferred.

If you are interested, please send your resume to drpawsvetcare@gmail.com