Total 57 Senior Executive level Customer Service job vacancies in PASIR GUDANG

Project Overview

This project aims to develop a real-time blood analysis and diagnostic platform using an integrated microfluidic chip. This platform uses precision microfluidic technology to process and profile the biological activity of white blood cells which is related to a host of inflammatory conditions ranging from diabetes, sepsis to leukemia. The platform developed will enable point-of-care diagnosis of diseases and this project will accelerate the platform from bench to bedside through the development, deployment and testing of clinical samples.

This Engineering position offers a rare opportunity to bridge the gap between laboratory discovery of new technologies and real-world implementation of clinical deployment and testing. 

Responsibilities

The engineer is responsible for the design, prototype, manufacturing and testing of the medical device. This involves the use of with computer-aided design prototyping, setting specifications and assembly of mechnical/electrical components, testing and deployment of device for field testing.

Responsibilties include:

- To work closely with a team of clinical, mechanical/software engineers and data scientist for the medical device design and prototyping. Gather feedbacks on prototype designs by end-users.

- To Validate designs by analysing data gathered from component or system level testing. Use benchmarking techniques to characterise component and device performance.

- To ensure proper documentation of design history files and standardization of data storage for reports, presentations, technical and administrative documents.

- To source for vendors and components to ensure manufacturability and cost of medical device.

- To support the team for maintenance of equipment, inventory and purchases.

Requirements

- Bachelors/Masters in Mechanical, Electrical, Biomedical Engineering with at least 1 years of experience in hardware prototyping and/or microfluidic operations.

- Rapid prototyping experience in areas such as 3D printing, laser cutting, CNC, injection molding, microcontroller/microprocessor programming and relevant skills in embedded system.

- Prefered experience in commercial manufacturing, R&D project management and hardware testing/certification.

- Excellent debugging skills and strong ability to root cause, isolate and solve software/hardware system issues.

- Fluent in C++, Python (3.X) and relavent coding languages for software-hardware integration.

- A desire to deliver a quality and innovative medical diagnostic product that improves many people’s lives.

- Good communication and managing skills are important to work with colleagues efficiently in addition to creativity to solve problems and find improvements on products and processes already in place.

- Required experience and knowlegde to read or write scientific publications, patent search, schematics and data sheets for hardware components.

- Able and commited to work in Singapore. Willing to commute and meet regularly with vendors and collaborators at NUS, NUH, and partnering hospitals.

- Strong documentation and writing skills

- A desire to deliver a quality and innovative medical diagnostic product that improves many people’s lives.

Relevant Skills

2D/3D Computer Aided Designs, C++, Python, Operating CNC/3D printers, basic use of machine tools, electronics circuit design, Github 

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

About the Role

We are looking for a detail-oriented and adaptable Office Admin Executive to support our daily office operations and HR shared services. This is a dynamic role where you will handle both administrative duties and HR processes, including employee records, insurance and training coordination.

What You’ll Do

1.     Office Administration

• Manage day-to-day office operations, supplies, and documentation

• Oversee stationery and pantry supplies (ordering, stocking, inventory)

• Process Purchase Requisitions (PR), Purchase Orders (PO), and manage invoices

• Coordinate with vendors and supervise office cleaning services

• Handle issuance and tracking of corporate apparel (e.g., T-shirts, jackets)

• Administer office access, passes, and locker assignments

• Support meetings, scheduling, and general coordination

2.     HR Shared Services

• Handle WICA claims and insurance administration

• Manage employee insurance enrolment, claims, and renewals

• Maintain and update employees’ claims and records

• Coordinate Long Service Awards (tracking eligibility, certificate printing, distribution)

• Ensure HR documentation is accurate and compliant

3.     Training Administration

• Manage course registrations and liaise with training providers

• Maintain training records and track completion

4.     Reporting & Documentation

• Prepare and maintain administrative and HR reports (e.g., training records, claims tracking)

• Ensure proper filing and documentation for audit and compliance purposes

• Any other duties as assigned.

What We’re Looking For

Qualifications, Skills & Attributes

• Min Diploma in Business Administration, HR, or related field

• Strong organizational skills with attention to detail

• Adaptable and able to thrive in a fast-paced environment

• Good communication and interpersonal skills

• Proactive, reliable, and hands-on

• Able to handle high-volume administrative tasks with accuracy

• Strong sense of responsibility and confidentiality

• Comfortable working with different stakeholders and vendors

• Proficient in Microsoft Office (especially Excel); HR system experience is a plus

Responsibilities:

• New Device Introduction: Perform tape-out/tooling operations for customer design database and achieve the goal of first pilot success.
• Project coordination: Customer interface and cross department coordination with seamless communications.
• Manage conference calls, meetings and customer visits with professional presentation skills and logistics arrangement for project success.
• Project management: Documentation, summary, meeting minutes and ability to recap keynote of meetings for management team review.

Requirements:

• MS or Bachelor degree in Electrical engineering or relevant.
• At least 5 years of fab working experience and process integration engineering background is preferable.
• Good knowledge in wafer process flow, semiconductor device physics, wafer foundry service flow.
• Strong in problem solving and project management skills.
• Excellent personality, good interpersonal skills, self-motivated, well-organized and able to perform under pressure.

ASSISTANT OPERATIONS EXECUTIVE 1

PILOTAGE SERVICES DEPARTMENT (MISSION COMMAND CENTRE)

PSA MARINE (PTE) LTD

[This is a full-time permanent role.]

Keen to be part of the team that provides essential maritime services to the Port of Singapore, the world's busiest container transhipment hub?

Assistant Operations Executives play a crucial role in providing excellent service levels and deploying marine resources within Singapore waters!

• Take leadership in the planning and deployment of pilotage, harbour towage and waterboat resource to support 24/7 operations of the busiest port in the world;
• Uphold the efficiency of company’s services which is part of Singapore maritime ecosystem;
• Directly communicate with vessels to coordinate arrival and service timings; and
• Attend to all customer queries and request new orders, amendments and cancellations.

The successful candidate shall preferably:-

• Possess at least a Diploma or equivalent;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency circumstances;
• Candidates with prior experience in operations planning will be considered favourably; and
• Be willing to perform overnight shift work

*New hires will be eligible for a sign-on bonus of up to S$3,500. Terms and conditions apply.

*New hires will be eligible for allowances, and productivity incentives upon commencement of shift work.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The position requires engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as manning of support hotline, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance. In addition, the position is required also to support the planning and implementation of broadcast IT system projects.

• Provide technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc.
• Document, communicate, collaborate, and handle fault incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks
• Perform troubleshooting and repair of broadcast equipment and system.
• Perform preventive and corrective maintenance broadcast and IT equipment.
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system.
• Support project implementation of broadcast IT system and infrastructures including the support in drafting of technical specifications and costings documentations.
• Perform shift and standby duty to support broadcast system and infrastructures.

• Degree in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage.
• Candidate without the required academic qualifications but with at least 3 years of relevant experience in IT, Broadcast or Media Production related field are welcome to apply.
• Microsoft certifications such as MCSA preferred
• Project management experience preferred.
• Basic understanding of cloud / enterprise system architecture
• Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.
• Perform shift and standby duty to support broadcast system and infrastructures.

Job Summary

We are seeking a proactive Customer Service Executive to manage customer communications, process orders, resolve issues, and support office administration in a fast-paced SME environment.

Responsibilities

• Respond to customer enquiries via phone, email, WhatsApp, and social media to provide timely and accurate information
• Process customer orders, prepare quotations, and conduct follow-ups to ensure order completion
• Resolve customer complaints professionally and promptly to maintain satisfaction
• Build and maintain positive relationships with customers to enhance loyalty
• Coordinate with internal teams to manage deliveries, orders, and service requests efficiently
• Perform daily office administrative duties including scheduling and managing office supplies
• Prepare invoices, purchase orders, and maintain accurate documentation for business transactions
• Organize and maintain filing and record-keeping systems for easy retrieval and compliance
• Assist management with ad hoc administrative tasks as needed to support business operations

Required competencies and certifications

• Proficient in Microsoft Office applications (Word, Excel, Outlook) to support documentation and communication
• Ability to multitask and work independently to manage diverse responsibilities effectively
• Good communication and interpersonal skills to engage with customers and internal teams professionally

Preferred competencies and qualifications

• Experience working in a customer service or administrative role within an SME environment
• Familiarity with invoicing or basic accounting software to assist with financial documentation
• Basic knowledge of social media and customer messaging platforms to enhance customer engagement

Other Information

Working Hours

• Monday to Friday: 9am - 6pm

Location

• Tampines

Salary: Up to $3,500

Working Schedule: Weekdays (8:00am – 5:00pm), Alternate Sat (8:00am – 12:00pm)

Location: Clementi

Key Duties:

• Respond to client inquiries and provide daily operational assistance.

• Handle quotation preparation, data updates, and documentation management.

• Carry out Customs/ TradeNet permit submissions for import and export processes.

• Work closely with logistics partners, shipping agents, and regulatory bodies.

• Manage reporting tasks, invoicing, and ensure proper completion of all job records.

Key Requirements:

• At least 3 years experience in warehouse or logistics operations preferred.

• Diploma in Logistics or a relevant discipline.

• Knowledge of Customs/ TradeNet permit declaration processes.

Product area

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Job description

As a Customer Engineer in the technical sales team, you will be supporting the enterprise segment. You will equip companies with Google tools to make technology at work more simple, secure and shareable. You will inspire leading companies and government agencies to work smarter with cloud or web first strategies through Chrome Enterprise and take advantage of advanced enterprise capabilities for administrative controls.

Qualifications

Job responsibilities

• Act as the primary platforms and devices enterprise solutions technical lead on key accounts. Bring together cross-functional agreement team members to design and execute comprehensive technical sales strategies and opportunity technical win plans.
• Work with the sales team to guide and accelerate the transition of leading companies, partners and government agencies to Chrome Enterprise, which encompasses Chrome Enterprise Premium, Chrome Operating System (OS), and their collective management tools.
• Identify key customer technical objections and develop the strategy to resolve technical impediments.
• Provide proactive consultation and strategic guidance for utilizing scalable enablement and funding programs to accelerate proof-of-concepts and pilots.
• Own the technical sales motion to accelerate new bookings, upsells, and expansions across the core enterprise portfolio (Chrome Enterprise Premium, ChromeOS, Cameyo, Pixel/AE, etc.).

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
  
• 10 years of experience in a customer-facing or technical project management role.
• 5 years of experience working with enterprise operating systems including Chrome.
• Ability to communicate in English and Mandarin fluently in order to communicate in this customer-facing role.
  

Preferred qualifications

• Experience in the following areas of IT infrastructure: networking (e.g., VPN, Wireless, protocols), identity management (e.g., SSO, SAML, ActiveDirectory), and security (e.g., VPN, firewalls).
• Experience with application delivery including: web application and integration (e.g., HTML5, JavaScript, CSS), VDI solutions (e.g., Citrix, VMWare, RDP), and mobile apps.
• Experience with managed endpoint devices (e.g., PC or mobile), and the growing ecosystem of browser-based applications and collaboration tools.
  
• Deep knowledge of Google Cloud Platform or Google Workspace solutions.

Company Overview

JIJI.SG started in 2017 with 3 staff and 50 products. Now with 30+ employees, it offers 20,000+ home, office, furniture, decor, and lifestyle items. JIJI.SG aims to create seamless shopping experiences and help customers complete their living spaces.

Job Summary

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone to provide accurate information and support
• Assist customers with tracking orders, answering product questions, and providing aftersales support to enhance satisfaction
• Coordinate with logistics and internal teams to resolve delivery delays, stock shortages, and related issues efficiently
• Manage return and exchange requests by processing them and following up with customers to ensure professional service
• Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
• Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website

Preferred competencies and qualifications

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

EXPERIENCE

REQUIREMENTS

• No working experience required (Training Provided), but MUST be willing to learn, and prior working experience in Administration is an advantage

JOB RESPONSIBILITIES

• Process and follow-up on customers’ P/O until it is completed
• Issue P/O and follow-up for delivery confirmation
• Handle quotation, billing & invoicing
• Co-ordinate with various departments to ensure delivery commitments to customers are fulfilled
• Able to communicate well with customers directly by answering phone calls and emails
• Respond and follow up promptly to customer enquiries and feedback on orders, as well as about the goods our organisation provides
• Handle of monetary receipts and payment
• Data entry
• Administrative duties (data entry, filing and scanning etc.)
• Update records of invoices and receipts into system.
• Verify documents and ensure accuracy of data collected
• Other ad-hoc duties as assigned by supervisor

SKILLS

• Communication skills
• Puntuality
• Adaptability skills
• Teamwork and collaboration skills
• Interpersonal skills
• Professional and friendly at all times
• Strong customer service skills
• Independent and self-motivated with a strong sense of responsibility
• Good interpersonal, communications and negotiation skills
• Handle issue in a professional and polite manner
• Self-motivated, independent and reliable
• Organised and attentive to details

WORKING HOURS

- 8:00AM - 6:00PM

- Monday to Friday

Job Responsibilities

• Process customer orders accurately and follow up from order receipt through to successful delivery.

• Coordinate with customers, sales personnel, warehouse team, and drivers to ensure timely fulfilment of orders.

• Plan and schedule deliveries efficiently, ensuring delivery commitments are met.

• Liaise closely with the Warehouse Manager on stock availability, picking schedules, loading arrangements, and delivery planning.

• Monitor order status and proactively update customers on delivery schedules, delays, or changes.

• Prepare and issue quotations, sales orders, delivery orders, invoices, and related documentation.

• Handle customer enquiries, complaints, and feedback professionally through phone calls, emails, and messaging platforms.

• Coordinate with suppliers and transport providers when required to support operational requirements.

• Verify delivery documents, invoices, and receipts to ensure accuracy and proper record keeping.

• Maintain accurate records of customer orders, deliveries, invoices, and inventory transactions in the system.

• Assist in monitoring inventory movement and coordinate replenishment requirements with the warehouse team.

• Handle administrative duties including data entry, filing, document control, and report preparation.

• Ensure all documentation complies with company procedures and quality standards.

• Support month-end closing activities relating to sales and delivery documentation.

• Perform other ad-hoc duties as assigned by Management.

Requirements

• Minimum GCE 'O' Level, Diploma, or equivalent qualification.

• Relevant experience in Customer Service, Logistics Coordination, Supply Chain, Warehouse Operations, or Construction Materials Industry preferred.

• Familiarity with drywall, ceiling, partition, or construction materials will be an advantage.

• Proficient in Microsoft Office applications and ERP systems.

• Strong communication, coordination, and problem-solving skills.

• Able to work independently and in a fast-paced environment.

• Meticulous, organised, and able to manage multiple tasks simultaneously.

Language Requirements

• English (spoken and written)

• Mandarin (spoken and written) – to liaise with Mandarin-speaking customers and suppliers.

Working Hours

Monday to Friday
9:00 a.m. – 6:00 p.m.

Roles & Responsibilities

Job Summary

Manage customer orders and enquiries, handle cargo documentation, coordinate with customer and operations teams, and ensure timely delivery while maintaining compliance with client procedures and preparing regular reports.

Responsibilities

• Process customer orders accurately and within required timeframes to meet delivery schedules

• Respond to customer enquiries and provide clear, timely sales quotations

• Manage customer requests efficiently to maintain smooth service operations

• Prepare and handle cargo documentation for import, export, and local trucking shipments

• Close job files monthly to ensure accurate record-keeping and reporting

• Liaise and coordinate with drivers, clients, and suppliers to ensure timely and smooth delivery of goods

• Ensure all activities comply with client’s standard operating procedures to maintain quality and consistency

• Coordinate with drivers and operations teams to complete orders fully and on schedule

• Prepare and submit monthly, weekly, and daily reports as required to track performance and operations

• Perform other ad-hoc duties as assigned to support team and operational needs

Salary: Up to $3,500

Working Schedule: Weekdays (8:00am – 5:00pm), Alternate Sat (8:00am – 12:00pm)

Location: Clementi

Key Duties:

• Respond to client inquiries and provide daily operational assistance.

• Handle quotation preparation, data updates, and documentation management.

• Carry out Customs/ TradeNet permit submissions for import and export processes.

• Work closely with logistics partners, shipping agents, and regulatory bodies.

• Manage reporting tasks, invoicing, and ensure proper completion of all job records.

Key Requirements:

• At least 3 years experience in warehouse or logistics operations preferred.

• Diploma in Logistics or a relevant discipline.

• Knowledge of Customs/ TradeNet permit declaration processes.

• Strong skills in Microsoft Office.
  

What you will do:

As Senior Service Technician, you will play a crucial role in ensuring the efficient operation, maintenance, and servicing of HVAC systems. Your expertise in servicing, maintenance, overhaul, testing, and commissioning will contribute to the optimal performance of our clients' heating, ventilation, and air conditioning systems. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.

How you will do it:

• Perform routine servicing, maintenance, and inspection of HVAC systems to ensure proper functioning and efficiency.

• Overhaul and repair HVAC equipment, including identifying and resolving any issues or malfunctions.

• Conduct testing and commissioning of newly installed or repaired HVAC systems to verify their performance.

• Diagnose problems, troubleshoot issues, and recommend appropriate solutions to ensure continuous system operations.

• Collaborate with other team members and communicate effectively with clients to address inquiries and provide technical support.

• Maintain accurate records of service reports, equipment status, and maintenance schedules.

• Adhere to safety protocols and industry standards during all tasks and assignments.

• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

• Support proposals to support recommendations and solutions.

What we look for:

• O Level / A Level / ITE / Diploma in Mechanical and Electrical with 1 years working experience.

• Proven experience in maintenance, repair and troubleshooting within related fields of HVAC (Heat Ventilation Air Conditioning) or BAS (Building Automation System)

• Experience in working in mechanical or electrical works within HVAC industry

• Ability to read schematics and write up report

• Able to travel if need

• Willing to learn new things and is a good teammate.

• Able to provide good customer service skills to our customers.

• Possess knowledge in HVAC will be added advantage

• Willingness to on standby and backup 

DUTIES AND RESPONSIBILITIES

• Provide on-site technical support in customers office, diagnosis and troubleshooting of technical problems
• Provide technical support to VIP users
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, etc.) and video conference systems
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned

QUALIFICATIONS

• Bachelor’s degree in computer science, IT or related field or equivalent in education and experience
• Knowledge in Cisco/Meraki/HPE routers, switch, access point
• Knowledge in Microsoft O365, Teams, AD and management tools
• Knowledge in APC, Apple, HP, Logitech, Poly products
• Good coordination and communication skills with internal and external customers
• Strong analytical and issue resolution skills
• Strong collaborative and team coordination skills
• Able to work in a fast-paced environment
• Be well organized and able to work under pressure
• Good interpersonal skills with a service orientated approach
• Be able to work well individually as well as with a team