Job Description:

We are looking for a highly skilled and motivated Application Support Analyst to support Retail Applications at our client’s. In this role, you will serve as a critical bridge between our technical teams and our Japanese-speaking stakeholders, ensuring the stability, performance, and reliability of our software applications. You will work in a fast-paced environment, handling complex technical issues while driving continuous improvement across our support and operations functions.

• Provide Tier 2+ application support for production systems, acting as an escalation point for complex technical incidents and service requests
• Triage, investigate, and resolve application issues by analysing logs, querying databases, and collaborating with development and infrastructure teams
• Facilitate requirements discussions and translate specifications and communicate technical concepts in both ENGLISH and JAPANESE with stakeholders in Japan who communicate solely in JAPANESE.

• Write, review, and maintain Java-based scripts or tools to automate support workflows, diagnostic processes, and operational tasks
• Perform data analysis using SQL to investigate application behaviour, identify trends, and support root cause analysis
• Adhere to and champion ITIL best practices, including:
• Incident Management — ensuring timely response, escalation, and resolution
• Problem Management — leading root cause analysis and implementing permanent fixes
• Change Management — reviewing and coordinating application changes to minimise risk
• Monitor application health and performance using tools such as Splunk, or equivalent observability platforms, proactively identifying and addressing anomalies before they impact end users
• Collaborate closely with software engineering, DevOps, and product teams to relay customer feedback and drive systemic improvements
• Participate in on-call rotations and support coverage as required to meet SLA commitments

Expected qualifications:

• Minimum 5 years of experience in a software engineering role or Tier 2+ customer/application support capacity
• Proficient (written and spoken) in ENGLISH and JAPANESE( Min JLPT N2 or above) to facilitate requirements discussions, translate specifications and communicate technical concepts with JAPANESE-SPEAKING ONLY stakeholders in Japan.

• Solid coding knowledge in Java and familiarity with related frameworks
• Hands-on experience with SQL and the ability to write complex queries for data investigation and analysis across relational databases
• Demonstrated experience with ITIL practices, including incident, problem, and change management processes
• Proficiency with monitoring and observability platforms such as Splunk or equivalent tools
• Good analytical and problem-solving skills with the ability to work under pressure in a production environment
• Excellent written and verbal communication skills.

Job Summary

You will design and support high-throughput, fault-tolerant data pipelines and perform data reconciliation to ensure accurate financial reporting within banking and financial services.

Responsibilities

• Design and implement high-throughput, fault-tolerant data pipelines for Batch ETL/ELT processes to support data integration and processing needs
• Develop and maintain SQL queries and scripts to manage and manipulate data within Teradata and UNIX environments
• Apply expertise in Teradata FSLDM and data mapping to ensure accurate data modeling and integration
• Perform GL data reconciliation between systems, datamarts, and reports to validate financial data accuracy
• Provide application support focused on banking and financial services, troubleshooting issues and ensuring system reliability
• Collaborate with cross-functional teams to resolve data discrepancies and improve data quality for ledger balance reporting

Preferred competencies and qualifications

• Knowledge of ledger balance reporting to enhance financial data validation and reporting accuracy

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Acts as the primary point of contact for inquiries and issues raised by both internal and external users.
• Ensures client and project stakeholder satisfaction by minimizing rework and consistently meeting deliverable requirements, service levels, and specific performance targets.
• Steps in as a backup resource during contingency situations to maintain continuity of operations.
• Participates in periodic reviews of ticket updates from L2 Support, performing follow-ups with the team to ensure timely updates and resolution in compliance with SLA deadlines.
• Performs administrative responsibilities, including the preparation of ad-hoc reports by gathering, interpreting, and analyzing data to develop actionable insights that improve processes and optimize results

Responsibilities:

• Provide end-user support for our Asia Pacific, MiddleEast & Atlantic offices, configuration and deployment of desktop, notebooks, printers and hardware peripherals.

• Active Directory user and group Administration.

• Setup and maintain mobile devices with corporate security software. (Airwatch / Microsoft Intune)

• Setup, maintain and troubleshoot desk phones for staff. (Cisco Call Manager)

• Perform routine preventive maintenance on hardware.

• Assist in maintaining of IT inventory.

• Assist in maintaining in-house software.

• Update system information and installation of software

• Assist in other adhoc duties as and when required.

• Report any IT issues to Line Manager.

• Regular communication and reports to Line Manager.

• Follow processes on joiners, leavers and movers.

• Log and close all cases in Service Now and escalate where needed.

• Work closely with clients and ensure any incidents or request are dealt with in a timely manner.

• Any other tasks as and when assigned by the reporting supervisor / manager.

• Take ownership of all the calls coming to service desk until the case is closed.

• Provide education and training of software to end-users.

• Regular housekeeping of all in house systems and operating procedures.

• Review systems regularly to improve and streamline work processes.

Requirements:

• Minimum 5 years’ experience in a Desktop Support role.

• Microsoft Windows 7, Windows 10 & Microsoft Office 2010/2013 and 2016.

• Microsoft Azure and Office 365.

• Good knowledge of Networking, TCP/IP, DNS, DHCP, SCCM and Ethernet.

• Good understanding on Vmware Horizon View.

• Good knowledge on Active Directory and Microsoft Exchange Server 2007 / 2010 & 2013. (Creating  Users, Security Group Membership, changing an email address etc.)

• Good troubleshooting skills.

• Systematic, organized, meticulous and able to work in a fast-paced environment with tight deadlines.

• Good interpersonal and communication skills.

• Independent, patient and willingness to learn.

• Ability to work under pressure.

• Perform overtime when required. Willing to work on shifts (7am-4pm/8am-5pm/9am-6pm).

Responsibilities

• Provide first-level IT support by diagnosing and troubleshooting issues related to laptops, servers, internal systems, web applications, and mainframe platforms.

• Respond to and manage user-reported technical issues, ensuring timely resolution or escalation when required.

• Escalate complex incidents to Tier 2 IT support and follow up to ensure issues are resolved efficiently.

• Maintain and prepare regular reports on IT support activities for the team and supervisor.

• Conduct basic user training and provide guidance on IT systems and tools where necessary.

• Support ad-hoc IT initiatives, system implementations, or improvement projects as assigned.

Requirements

• Diploma in Information Technology or a related field.

• Minimally a year of relevant experience

• Strong customer service orientation with good communication and interpersonal skills.

• Ability to troubleshoot technical issues effectively with a proactive problem-solving approach.

• Good time management and basic project coordination skills.

• Broad IT knowledge including laptops, phone systems, web platforms, software applications, and mainframe environments.

Attention to: Debbie Tan (debbie.tan@elitez.asia)

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Debbie TAN | Registrations No: R26159853

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Support outreach, engagement, and publicity efforts to raise awareness and increase uptake of the Care Guides Programme and caregiver-related services.
• Conduct initial contact, screening, and basic needs assessment of caregivers and potential Care Guides.
• Coordinate and facilitate the matching, buddying, and onboarding process between Care Guides and caregivers.
• Provide ongoing coordination and basic support to caregivers and Care Guides, including check-ins, follow-ups, and escalation of issues where required.
• Assist in managing programme touchpoints on digital platforms (e.g., online forum, sign-ups), including responding to enquiries and supporting user engagement.
• Provide administrative and operational support for the programme, including scheduling, data entry, documentation, and maintenance of records.
• Support data tracking, monitoring, and reporting of programme activities and outcomes.
• Assist in organising training sessions, meetings, and engagement activities for Care Guides and caregivers, including logistics and administrative support.
• Work closely with the Senior Medical Social Worker and multi-disciplinary team to ensure smooth programme operations and coordinated care.
• Provide support in caregiver follow-ups and home visits where required, under supervision.
• Participate in supervision, training, and team meetings for professional development.
• Perform any other related duties as assigned by the reporting officer.

• Minimum Diploma in Social Work, Psychology, Social Sciences, or related field.
• Preferably 1-3 years of relevant experience in social service, community work, or healthcare settings.
• Possess good interpersonal and communication skills; with ability to engage caregivers and volunteers from diverse backgrounds
• Organised and detail-oriented, with ability to manage administrative and coordination tasks effectively.
• Passionate in caregiver support and community-based services.

The Care Guides Programme is a 2-year programme funded by NCSS. It aims to strengthen peer-based support for caregivers by training experienced caregivers as Care Guides to journey alongside new or stressed caregivers. It is a value-added initiative developed by HNF, leveraging on existing HNF & consortium partnerships' home care service presence & digital outreach through HNF's digital caregiver-support platform.

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

You'll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others.

Embark on a meaningful career with HNF today!

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.

Description:

• Basic salary from $2200 - $2800
• Entry level, training provided
• 5-day work
• Multiple work location to choose from

Job Scope:

• Providing day-to-day Level-1 IT support to both local and remote users.
• Deploying and troubleshooting various devices including PC, laptop, copier, printer, smartphone, and IT peripherals like projectors and video conferencing equipment.
• Handling operating system and desktop software setups
• Taking ownership of IT service requests, resolving issues.

Requirements:

• Candidates with experience in IT technical support role and end-user support experience will have added advantage.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Teo Yong Han (R22110013)

Our client US based MNC, an industry leader in driving innovation in high-performance computing, graphics, and visualization technologies. Join the team as an Order Management Assistant and gain hands-on exposure to AI and robotic process automation in a dynamic work environment.

Customer Support Assistant

Job Responsibilities:

• Process new orders and order changes within set service level agreements via SAP Order Management System.
• Create and manage Customer business partner records setups required in SAP system.
• Perform proper execution of Order Management processes.
• Participate in projects for process standardization, Continuous Process Improvement and  process automation using available tools (e.g. AI, RPA).
• Perform order pricing analysis and be able to assist in collaborating with the Account Manager, Pricing Team and/or Sales to resolve order pricing issue.
• Assist in facilitating order shipment per customer’s requested delivery date and to meet corporate quarter-end revenue targets.
• Identify customer order data issues between systems and be able to perform some preliminary investigation before escalating to higher management and IT for further troubleshooting and resolution.

Job Requirements:

• Diploma or Degree in relevant discipline with 1 – 2 years working experience in SAP order management
• Fresh graduates with Diploma / Degree holder are welcome (Training provided)
• Experience in Order Management module in SAP S/4HANA Enterprise System Flori Apps platform is an advantage
• Competent in Microsoft Outlook, SharePoint, Teams, Excel, and Word
• Excellent communication skills for both oral and written
• Ability to write clear, polite communications via email
• Technologically oriented and receptive to adopting AI.
• Able to multi-task on daily operational responsibilities as well as project related work in a deadline driven environment

Job Summary

This is a newly created role offering the opportunity to shape processes and make a real impact. If you enjoy coordinating across teams, solving problems, and keeping operations running smoothly, we want to hear from you.

What You’ll Do

• Liaise with clients, internal teams, and overseas partners to coordinate shipment activities

• Monitor, track, and troubleshoot inbound and outbound shipments to ensure timely delivery

• Support quotation preparation with accurate pricing and product details

• Proactively follow up on shipment status and resolve exceptions

• Prepare billing, invoices, and maintain accurate records and reports

• Update internal systems and trackers to ensure visibility and accuracy

• Build and maintain strong customer relationships

What We’re Looking For

• GCE O Level with 2 years of coordination or support experience

• Strong communication skills and confidence in handling stakeholders

• Detail-oriented, organised, and able to multitask effectively

• Comfortable with Microsoft Office and data handling

• Proactive and able to thrive in a fast-paced environment

• Experience in freight forwarding is an advantage

• General understanding of supply chain management concepts and processes is a plus

Why Join Us?

• Be part of a fast-evolving industry that keeps essential supply chains moving

• Work in a team that values ownership, collaboration, and results

• 5 day-week, AWS and Variable Bonus

 Apply now and build your career in a fast-growing and essential industry!

Job Title
Support Engineer – Data Center, Office IT & Audio Video

Location: Singapore & Malaysia

Company: AdvanzIT Technologies

Job Summary

The Support Engineer will play a field-based technical support role across Data Center, Office IT, and Audio Video environments. The position will work closely with remote pre-sales consultants, project teams, installation teams, and customer support teams to provide onsite assistance throughout the solution lifecycle.

This role will involve conducting site visits and assessments, capturing local site conditions, supporting project implementation onsite, coordinating with installation teams during execution, and attending customer locations for troubleshooting and breakdown support when required. The ideal candidate should be hands-on, technically aware, responsive, and comfortable working across customer sites in a dynamic services environment.

Key Responsibilities

1. Pre-Sales Support and Site Assessment

• Assist remote pre-sales consultants by conducting onsite site visits, surveys, and technical assessments.
• Capture and report local site conditions including space availability, mounting feasibility, power points, cable pathways, rack conditions, access restrictions, environmental conditions, and other installation-related observations.
• Share accurate site photographs, measurements, drawings, and field inputs to support solution design and quotation preparation.
• Coordinate with customer representatives onsite to gather required information for proposal and implementation planning.
• Highlight site readiness gaps, risks, dependencies, and practical installation challenges at an early stage.

2. Project Implementation Support

• Support project teams during onsite implementation and execution activities.
• Work alongside installation teams, subcontractors, and project managers to help coordinate site activities and ensure smooth progress.
• Assist in materials readiness checks, delivery coordination, access arrangements, and site-level follow-up during implementation.
• Monitor onsite progress and share regular updates with project and remote teams.
• Help ensure installations are carried out as per agreed scope, site conditions, safety practices, and customer expectations.
• Support basic testing, verification, labeling, documentation, and closure activities during project completion.

3. Onsite Technical Coordination

• Act as the local onsite support point between customer teams, remote consultants, project managers, and installation teams.
• Coordinate site access, work permits, timing alignment, stakeholder communication, and issue escalation during project or service activities.
• Assist in resolving practical onsite issues quickly to avoid delays in project completion.
• Maintain professional communication with customer site contacts and internal teams throughout execution.

4. Breakdown Support and Customer Service Visits

• Visit customer sites in the event of equipment breakdown, service requests, or technical issues.
• Perform first-level troubleshooting and basic fault isolation across Data Center, Office IT, and Audio Video environments.
• Support remote technical teams in diagnosing issues by providing onsite observations, tests, logs, pictures, and physical verification.
• Coordinate with OEMs, vendors, subcontractors, or internal support teams for corrective actions where needed.
• Ensure timely response and professional handling of onsite service incidents.
• Provide clear service updates, findings, and status feedback after site visits.

5. Coverage Across Technology Areas

The role will support onsite activities across one or more of the following solution areas:

• Data Centers – racks, structured cabling, PDU/basic infrastructure, hardware placement support, site coordination
• Office IT – desktop support coordination, network equipment support, IT room/site readiness, device deployment support
• Audio Video – meeting room devices, displays, cameras, speakers, mounting support, cable checks, basic AV troubleshooting

6. Documentation and Reporting

• Submit accurate site visit reports, assessment notes, implementation updates, and service findings.
• Maintain records of customer visits, site conditions, issues identified, and actions taken.
• Share structured feedback with pre-sales, projects, and support teams to improve planning and service delivery.
• Assist with as-built inputs, punch lists, closure notes, and service documentation as required.

7. Customer and Team Support

• Represent AdvanzIT professionally at customer locations.
• Build confidence with customers through timely response, practical support, and clear communication.
• Work collaboratively with sales, pre-sales, project, services, and operations teams.
• Support overall service quality, project completion, and customer satisfaction objectives.

Key Performance Indicators

• Timeliness and quality of site assessments
• Accuracy of field inputs shared with remote teams
• Onsite coordination effectiveness during project execution
• Responsiveness to breakdown and service support calls
• Quality of site visit and service reporting
• Customer satisfaction with onsite support
• Reduction in project delays due to better local coordination
• Support effectiveness across Data Center, Office IT, and AV projects

Candidate Profile

• Hands-on technical experience in field support, onsite coordination, implementation support, or service engineering
• Basic to good understanding of Data Center, Office IT, and/or Audio Video systems
• Ability to perform site surveys, capture local conditions, and support remote technical teams with accurate field information
• Comfortable working at customer sites, data centers, offices, and project locations
• Good troubleshooting mindset and willingness to handle urgent onsite support situations
• Strong communication and coordination skills
• Practical, responsive, and well-organized approach to field work
• Ability to work with installation teams, subcontractors, and customers in a professional manner

Preferred Experience

• 2–6 years of experience in technical support, field services, implementation support, or onsite engineering
• Experience in one or more of the following areas: Data Center infrastructure, Office IT support, AV/meeting room systems
• Familiarity with structured cabling, racks, displays, conferencing devices, network equipment, or onsite IT installations
• Experience in customer-facing service roles is an advantage

Key Skills

• Site survey and assessment
• Onsite coordination
• Project implementation support
• First-level troubleshooting
• Customer site support
• Field reporting and documentation
• Data Center / Office IT / AV support exposure
• Communication and stakeholder coordination

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

We are looking for a POS Support Engineer/Technician to support our F&B and retail clients.

Key Responsibilities:

Install and configure POS systems, receipt printers andkitchen printers

Provide on-site and remote technical support

Troubleshoot hardware, software and network issues

Setup and maintain LAN / router / IP configuration

Perform system maintenance and updates

Prepare basic service reports and documentation

Requirements

Basic knowledge in IT, hardware and networking

Experience in POS system / printer support preferred

Familiar with Windows OS and network setup

Able to work independently and handle customer issues

Good communication skills

Class 3 driving licence is an advantage

Salary Range

SGD $2,500 – $3,000 (depending on experience)

Admin / Sales Support

IT / POS System Company looking for Admin / Sales Support

Job Scope

• Prepare quotation, invoice & delivery order

• Contact customers by phone / WhatsApp

• Follow up quotation and orders

• Basic admin work and document filing

• Coordinate with technician for service jobs

Requirements

• Basic Microsoft Word / Excel

• Able to communicate with customers

• Responsible and organised

• Experience preferred (training provided)

Working Hours

Monday – Friday (Office hours)

Salary

$2,200 – $2,800 (depending on experience)

Interested applicants please **WhatsApp resume

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.