Indoor Sales Coordinator

JOB DESCRIPTION:

• Provide daily sales and administrative support to the outdoor sales team.
• Prepare documentations such as quotation, purchase order, packing list, delivery order and invoice。
• Responsible for handling customer inquiries and coordinating customer orders.
• Coordinate with suppliers, warehouse, logistics, and operations teams for inquiry handling and order fulfillment.
• Maintain and update customer records, pricing lists, and sales documentation in the system.
• Track and monitor sales orders from confirmation to completion, and provide regular updates to sales team and customers.
• Handle basic after-sales coordination, including service follow-up and internal coordination for customer issues.
• Monitor stock availability and alert the sales team on low or critical inventory levels.
• Assist in preparing sales reports, summaries, and simple sales analysis for management review.
• Perform general sales administration and coordination tasks to support daily business operations.

REQUIREMENTS:

• SMK / Diploma / Degree in Business Administration or related field (preferred).
• Minimum 1 year of experience in sales support, sales coordination, or a related role (preferred).
• Good communication and coordination skills; able to work independently and handle multiple tasks.
• Willing to learn and support daily operations in a fast-paced environment.
• Proficient in Bahasa Malaysia and English; Mandarin is an added advantage.
• Basic knowledge or proficiency in SQL system and Microsoft Office (Word, Excel, Outlook).

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance