Sales Administrative

To support the sales team and ensuring efficient sales processes.

A) Key Responsibilities

• Order Processing: Entering, verifying, and managing customer orders, ensuring accuracy in pricing, product details, and delivery schedules.
• Customer Support: Acting as the primary point of contact for customer inquiries, addressing order status, delivery, and billing question.
• Database Management: Maintaining and updating customer records and CRM systems to ensure data integrity.
• Coordination: Collaborating with internal departments such as logistics, finance, and marketing to ensure timely order fulfillment and smooth operations.
• Documentation: Organizing contracts, invoices, quotations, and other sales-related documents for record-keeping and auditing purposes.

B) Required Skills and Qualifications

• Attention to Detail: Ensuring accuracy in orders, reports, and customer records.
• CRM and Software Proficiency: Experience with customer relationship management systems and sales software.
• Problem-Solving: Ability to resolve issues related to sales processes or customer service.
• Teamwork and Adaptability: Collaborating effectively with sales teams and adapting to changing priorities.

C) Career Levels

• Junior Sales Administrator: Focuses on basic order entry, customer inquiries, and record maintenance.
• Senior Sales Administrator: Handles complex customer issues, sales reporting, and may lead process improvements or coordinate larger projects

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave
• Paid training and development