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VOIP Engineer

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

Stampede Solution Sdn Bhd

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Full-time

Junior Executive

The VOIP Engineer will assist in the design, implementation, and maintenance of Voice over Internet Protocol (VOIP) systems and networks. Will work closely with senior engineers to support VOIP infrastructure and ensure its reliability and performance. This role involves troubleshooting, configuring, and optimizing VOIP systems to meet business requirements. VOIP Engineer will also provide technical support to end-users and collaborate with cross-functional teams to deploy new VOIP solutions.

Key Responsibilities

Assist in the deployment and maintenance of VOIP systems and networks.
Configure VOIP hardware and software components, including phones, gateways, routers, and switches.
Monitor VOIP network performance and troubleshoot issues to ensure optimal functionality.
Provide technical support to end-users for VOIP-related problems and inquiries.
Assist in the integration of VOIP systems with other communication technologies.

Operational Management

Configure PBX server with Asterisk, ensuring smooth operation and optimal performance of VOIP systems.
Utilize expertise in PBX to streamline operations and enhance functionality.
Apply in-depth knowledge of Asterisk to troubleshoot and resolve issues promptly, minimizing downtime.
Ensure network connectivity of all servers, workstations, telephony equipment, and other network appliances.
Configure IP phones, GSM gateways, and PRI gateways to integrate seamlessly with VOIP infrastructure, enabling efficient communication.
Implement procedures for backup and disaster recovery of VOIP systems, safeguarding against data loss and ensuring business continuity.
Develop and maintain comprehensive documentation for VOIP configurations, procedures, and troubleshooting steps, facilitating knowledge transfer and training.

Perks & Benefits

Nearby public transport
Casual dress code
Free snacks / Happy hours
Regular team activities
Medical insurance
Personal development opportunities

Job Location

02-08, Tower B, Vertical Business Suite, Avenue 3, Bangsar South, No. 8 Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia

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Company Overview

Our Story

Stampede Holdings is a technology company that owns award winning products and brands including Stampede Solution, Telefonix, C-Pro, Volare and Knock2. We are headquartered in Malaysia with offices in Thailand, Philippines and Vietnam. Stampede is regional leader in financial technology solutions since 2002.

We operate in a casual and fun environment with a team of young and talented individuals - delivering quality software products that contributes significantly to the financial industry. At Stampede, we are committed to an environment that provides the autonomy and freedom to express your creativity and experiment on your curiosity.

Why join us?

For the past 21 years, we have been working diligently to position our software as a reputable and reliable technology solution to serve the entire ecosystem of the Accounts Receivable and Recovery Industry. Today we are servicing more than 180 clients, mainly Financial Institutions and Accounts Receivables Professionals and Agencies.

Our development involves Windows Forms and web applications, telephony (VOIP) technologies, predictive dialers, SMS gateways, and many other technologies to provide the complete solution for accounts receivable operations.

If you have the enthusiasm, energy, and creativity, desire a fulfilling job that is more than just some mundane regimented programming, looking forward to a company that allows you to grow your career, and want to be in the company of colleagues who love what they do, you are just right for us. We have a place for everyone with talent.

Our Benefits

Medical & Health Coverage

Hospitalization, Outpatient, & Dental? We care about employee's well-being, so don't worry, we got you covered!

Season Pass & Claimable Parking

No matter the frequency of you coming to the office, the Company bear the cost of your parking expenses via season pass & claimable parking.

Hybrid Working Arrangement

Enjoy the flexibility of working from home, and coming to the office only 1 - 2 times a week (Subject to type of roles and work nature)

Rewards & Recognition

We recognize top-performing employees, and award them via salary adjustments, incentives, performance bonus, and many more!

Great Employee Engagement & Experience

From bi-weekly sports nights of badminton, bowling, to hikings, movie nights, festive celebrations; enjoy these activities at no cost & just have fun!

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