Client Servicing Executive / 客戶服務主管 job vacancy, jawatan kosong in PETALING JAYA at Pineapple Creative and Marketing Service - 06 June 2026 | Jobstore.com

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Jobs in Malaysia   »   Jobs in PETALING JAYA   »   Customer Service jobs   »   Client Servicing Executive / 客戶服務主管
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Client Servicing Executive / 客戶服務主管

PETALING JAYA, SELANGOR, MY
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我們正在招募:客戶服務兼客戶經理!

工作範圍:

  • 負責透過 WhatsApp、Instagram 私訊和電子郵件與客戶進行日常溝通。
  • 及時、專業地回覆客戶諮詢
  • 為新客戶提供入職培訓,包括解釋套餐內容、收集客戶需求、設定預期等。
  • 每月向客戶發送報告摘要和業績更新。

專案協調

  • 協調客戶和設計師之間的工作,確保設計簡報清晰且完整。
  • 使用共享專案管理工具追蹤所有進行中的專案和截止日期
  • 跟進客戶的審批、回饋和待處理資訊。
  • 在潛在延誤演變成問題之前,主動向團隊指出這些延誤。

客戶管理與維繫

  • 監控套餐使用情況,並在套餐到期前發起續約洽談。
  • 維護包含關鍵資訊、偏好和歷史記錄的客戶資料庫
  • 協助準備新客戶的報價單和服務方案。

行政支援

  • 準備發票、跟進付款情況並歸檔已簽署的合同
  • 必要時協助進行社群媒體行程和發布協調。
  • 協助團隊準備客戶簡報材料

必備品

  • 普通話和英語流利(口語和書面)。
  • 熟練 WhatsApp 和社群媒體溝通技巧
  • 組織能力強,注重細節,能夠同時服務多個客戶
  • 你擁有積極、熱情、專業的態度,並且真心喜歡照顧他人。
  • 最低學歷要求為SPM/文憑,專業不限;行銷、傳播或商業專業優先。

福利待遇

  • 佣金和獎金
  • 附近公共交通
  • 彈性的工作時間
  • 休閒著裝要求
  • 開放文化
  • 個人發展機會
  • 遠距辦公的彈性

Job Location
NO.A-20-06, TOWER A,
Click to view the location on Google maps

Company Overview

Pineapple Creative is a Malaysia-based creative marketing company that focuses on social media content, branding visuals and digital marketing solutions.

We help businesses create attractive and professional content for platforms such as Instagram, Facebook and Xiaohongshu. Our services include social media content planning, graphic design, copywriting, short video content, advertising creatives, campaign planning and brand visual direction.

Our clients come from different industries such as beauty, wellness, lifestyle, retail, food & beverage, mother and baby products, and local service businesses. We aim to help brands improve their online image, build stronger customer trust and create content that can attract attention and enquiries.

At Pineapple Creative, we believe good content is not only about looking nice, but also about helping businesses communicate clearly with their target audience. Our team works closely with clients to understand their brand, plan suitable content ideas and deliver creative designs that match their business goals.

We are a young and growing team that values creativity, responsibility, communication and teamwork. Our goal is to create high-quality social media content that helps local brands grow with confidence.

Read more
Company Summary
Pineapple Creative and Marketing Service has no logo
Pineapple Creative and Marketing Service
icon for Pineapple Creative and Marketing Service company size
1-4 employees
icon for Pineapple Creative and Marketing Service industry of business
Design
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