PROJECT COORDINATOR / CUSTOMER SERVICE- TIKTOK

Responsibility:

• Track and report on creator performance metrics and analytics
• Identifying and prospecting new potential sellers.
• Collaborate with creator, affiliate & seller on TikTok operations
• Assist in developing TikTok marketing strategies and content calendars
• Assisting users with inquiries, troubleshooting issues, and providing support regarding their accounts, content, or platform policies.
• Communicate with the creator, affiliate & seller through various channels like emails, chats, or phone calls to resolve problems efficiently.
• Managing project resources, which can include schedules and reports, and troubleshooting any issues that arise.
• Liaising with relevant stakeholders, communicating project status and ensuring the project is on schedule and within budget.

Requirements:

• Computer literate and able to use Microsoft Excel confidently.
• Communication skills in Bahasa Malaysia, Mandarin & English
• Fresh graduates are encouraged to apply

Perks & Benefits

• Personal development opportunities
• Bonus
• EPF/SOCSO/EIS
• Annual leave
• Nearby MRT station – The company provides shuttle service