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Executive Housekeeper

Batu Ferringhi, Penang, MY

PARKROYAL Penang Resort

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Full-time

Junior Executive

Key Responsibilities :

Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors
Develop and implement cleaning schedules and procedures
Conduct regular inspections of guest rooms and public areas
Maintain inventory of cleaning supplies, linens, and uniforms
Coordinate with front office and maintenance departments for smooth operations
Handle guest complaints and requests related to housekeeping
Recruit, train, and evaluate housekeeping staff
Prepare and manage departmental budgets
Ensure compliance with health, safety, and sanitation standards
Oversee pest control and hygiene programs
Maintain lost-and-found records and procedures

Skills & Qualifications :

Strong leadership and organizational skills
Excellent communication and interpersonal abilities
Attention to detail and commitment to high standards
Familiarity with housekeeping software and tools
Ability to manage multiple tasks and resolve issues efficiently

Education & Experience

Diploma or degree in Hotel Management or related field
8–10 years of experience in housekeeping, with at least 2–3 years in a managerial role
Experience in luxury or large-scale hotel operations is a plus

Perks & Benefits

Commission and bonus
Nearby public transport
Regular team activities
Medical insurance
Personal leave
Open culture

Job Location

Batu Ferringhi Beach, 11100 Batu Ferringhi, Penang Malaysia

Click to view the location on Google maps

Company Overview

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.

Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 40 hotels, resorts and serviced suites including those under development in 24 cities across Asia, Oceania, North America and Europe.

Voted “Best Regional Hotel Chain” by readers in Asia in 2017, Pan Pacific Hotels Group comprises two acclaimed brands: its signature brand, Pan Pacific and its deluxe brand, PARKROYAL.

Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.

Being a young and dynamic company, we have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint Why join us? Our purpose is to be a Great Brand, Great Hotel, Great People, Great Relationship. Our values are is to work cohesively as a team, make things simple and uncomplicated, enhance our performance and respect and care for our wider community.

Company Summary

PARKROYAL Penang Resort