Total 131 job vacancies in Mumbai

Our objective at SA & I, a service of NielsenIQ, is simple… to help our clients grow through successful innovation on their brands. Our people bring this objective to life via impactful consulting that capitalizes on SA & I industry-standard pricing & forecasting models, our rich databases, and our proprietary analytical techniques.  The world’s premier consumer marketers look to SA & I to help them achieve better results from their innovation programs.   

The APAC & EEMEA Practice teams are uniquely qualified to serve as our clients’ pricing, forecasting and innovation research partner. We have different solutions (Line & Price Optimizer, Conjoint/FPO, Variety Rank & Sort, PSM, Turf, Concept tests, forecasts and many more) that address different business needs, backed up by significant consulting experience--with both global reach and local presence. We provide robust business forecasts and actionable consulting by aligning our models to actual in-market data. Internally, we would be the ‘Centre of Excellence’ for any pricing study and ‘Go to team’ for all methodology and executional challenges. 

The team would provide a platform to interact with the CxOs, Marketing and Revenue Management teams. There would be ample opportunities to work on high visibility, big ticket projects, thereby gaining recognition from the wider NIQ community. Also, there would be diverse opportunities to work on various products/solutions across many categories and regions, leading to a sharper learning curve for associates. 

Accountabilities 

• Subject matter expert for pricing techniques, including our flagship product LPO and Forecasting 

• Reviews data for errors and inconsistencies 

• Prepares inputs and collaborates with modelling team 

• Analyzes in-market data 

• Analyzes study results to draft reports and presentations 

• Prepares initial client correspondence 

• Interacts with client staff on routine issues 

• Attends client meetings and presentations 

What You’ll Do

• Handle assigned hiring requirements end-to-end

• Source, screen and shortlist candidates through various channels

• Coordinate interviews and follow up with candidates until joining

• Maintain a strong flow of quality resumes

• Keep all recruitment activities well documented

• Learn new hiring processes and suggest better sourcing methods
   

What We’re Looking For

• Bachelor’s degree (any discipline)

• 0–1 years of recruitment experience (Freshers welcome)

• Good communication and coordination skills

• Passion for sourcing and closing hiring requirements

• Basic knowledge of MS Office and Windows
  
   

As an Intern in our Group, you will be working with experts that will provide you with invaluable skills to set you up for a successful career. As an Intern, you will work with a team of experts to analyze the numbers and provide unparalleled client service.  

Job Responsibilities: 

• Review and evaluate detailed financial statements and financial data (statements of revenue and expense, forecasts & budgets, production reports, etc.) to create a comprehensive analysis.
• Create Excel schedules using financial information provided which will be used in the measurement of business interruption losses.
• Review detailed invoices and purchase orders, organize supporting documentation, and input data to track costs incurred.
• Analyze revenue and expenses to create projection models.
• Assist in inputting financial data and organize large amounts of financial data – both paper and electronic to be used in review.
• Company and/or Industry research
• Proof-reading and mathematical checking of Reports and Schedules
• Communicating results of analysis to supervisors and/or clients.
• Assist in the preparation of written reports and written narratives to be sent to clients.
• Attend client meetings (telephone, online, or in-person) and communicate findings in meetings to clients and team members.
• Assist with other assignments ranging from unusual insurance claim-related matters to various litigation projects.
  • Attendance at client marketing functions and events

We are seeking an Accounts Receivable Analyst to join our Finance team. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the team, whose responsibilities extend beyond those of a traditional collection professional. The ideal person for this role will need to not only have a strong grasp of accounts receivable and collections processes but also be flexible and a strategic thinker able to take on a variety of tasks. This is a fully remote role that offers the opportunity to work closely with and report directly to our U.S. based team, while collaborating with colleagues across our global organization.

Job Responsibilities 

• Effectively collect past due AR using a variety of collection methods, techniques, and legal claims. 
• Focus on root causes of non-payment while bringing past due accounts to a current status. 
• Regularly review AR and set priorities for effective collection. 
• Negotiate payment arrangements, issue payment commitment letters, and follow up appropriately. 
• Collaborate with project managers to research reasons for non-payment and take appropriate actions. 
• Maintain accurate records of customer payment status and escalate high-risk situations to the management team. 

Objective

Manage end-to-end innovation research studies (concept & product testing), deliver high‑quality insights and recommendations, and act as a trusted client partner while coaching junior team members and ensuring excellence in project delivery.

Key Responsibilities

Client Consulting & Relationship Management

• Serve as a trusted advisor by understanding client needs and delivering impactful insights.
• Lead day‑to‑day client communication; manage queries and tricky conversations with minimal senior involvement.
• Present results with clear storytelling and actionable recommendations.
• Participate in client planning/briefing meetings; link client needs to BASES solutions.

Project Management & Delivery

• Support proposal development and ensure designs meet specifications.
• Align with internal teams on on test design, questionnaires, and analytical plans.
• Execute and review questionnaires and study inputs.
• Being able to execute studies end to end when needed.
• Oversee project timelines and quality; communicate risks proactively.
• Analyse data, finalize reports, and ensure on-time, high-quality deliverables.

Thought Leadership & Category Knowledge

• Build deep understanding of category dynamics, industry trends, and BASES tools.
• Provide early-stage consulting on innovation improvement and decision optimization.
• Contribute to internal and client-facing thought leadership.

Team & People Development

• Coach and mentor junior analysts; review their work to strengthen analysis and storytelling.
• Role model professional behaviour and collaboration across teams.

Required Skills & Competencies

• Strong analytical and problem-solving skills; ability to interpret forecasts.
• Excellent communication and presentation abilities with consultative storytelling.
• Solid project management, organization, and multitasking capability.
• Strong business acumen, client orientation, and comfort in digital/virtual work environments.

Knowledge & Tools

• Marketing research methods, statistics, and experimental design.
• Familiarity with in‑market data and innovation metrics.
• Proficiency in MS PowerPoint, Excel, and Word.

Position Summary

The Director of People & Culture is responsible for the overall leadership and management of the People & Culture function across both properties. The role ensures effective implementation of HR strategies, policies, and procedures in line with Accor standards, while supporting business objectives and fostering a high-performance culture.

The incumbent will act as a strategic partner to the General Manager and Executive Committee, driving employee engagement, talent development, and operational excellence.

Key Responsibilities

1. Strategic Management

• Develop and implement the People & Culture strategy in alignment with business objectives and Accor guidelines.

• Provide strategic HR support to the Executive Committee.

• Drive organizational development, workforce planning, and change management initiatives.

2. Talent Acquisition & Workforce Planning

• Oversee recruitment and selection processes to ensure timely hiring of qualified candidates.

• Ensure adherence to approved manning budgets and organizational structure.

• Promote employer branding initiatives in line with Accor standards.

3. Learning & Development

• Implement training plans and development programs in line with Accor learning frameworks.

• Monitor training effectiveness and ensure compliance with mandatory training requirements.

• Identify high-potential employees and support succession planning.

4. Performance Management

• Ensure effective implementation of the performance management system.

• Support department heads in goal setting, performance reviews, and development planning.

• Promote a performance-driven culture with clear accountability.

5. Employee Engagement & Welfare

• Drive employee engagement initiatives to enhance satisfaction and retention.

• Ensure effective communication channels across all levels of the organization.

• Oversee employee welfare activities in line with company policies.

6. Compensation & Benefits

• Ensure proper administration of payroll, benefits, and statutory compliance.

• Maintain internal equity and external competitiveness of compensation structures.

• Monitor labor costs in line with budget guidelines.

7. Employee Relations & Compliance

• Manage employee relations issues, including grievances and disciplinary matters.

• Ensure compliance with applicable labor laws and Accor policies.

• Maintain positive relations with external authorities and stakeholders where required.

8. HR Operations & Administration

• Oversee HR administration, documentation, and record management.

• Ensure compliance with internal audits and corporate reporting requirements.

• Maintain HR systems and ensure data accuracy.

9. Culture & Brand Alignment

• Ensure implementation of Accor values and Heartist® culture across both properties.

• Support the integration of brand standards for Fairmont and Morgans Originals into daily operations.

• Promote a culture of professionalism, respect, and continuous improvement.

• Should have total relevant experience of 10+ years

• Candidates having both (Windows & Non-Windows) OS knowledge will be added advantages.

• Should have good working knowledge of Virtualization Hypervisors along with HCI.

• Should have good working knowledge of File & Block Storages.

• Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon, however it called for.

• Should been managing a team of at least 8-10 personnel across 24x7 Operations.

• Should have managed large/enterprise datacenter with more than 1500+ physical servers along with other devices • Knowledge of cloud services on Public cloud (AWS, Azure), IaaS, PaaS platform

• Should have basic understanding about Networking Components and its functionality.

• Should be well versed with Audits (PCI, ISO, SOX, SAS70, HIPAA etc) along with VA Mitigations.

• Should be able to architect technology designs (On-premise & Cloud)

• Ability to work on Linux hardening, patching. • Knowledge of logging, monitoring, alerting systems.

• Should have ability to identify and improvise the process in function.

• Should have knowledge about some scripting language

• Should possess good troubleshooting skills and resolve issues quickly.

• Preferably from the BPO industry which has 24x7 Operations.

• Should be able to manage pressures and handle tasks accordingly.

• Should be very dynamic & enthusiastic in work.

• Should be in tandem with the technology changes.

• Understanding of ITIL Framework and its implementation in support.

• Managing Escalations, available on severity calls during service degradations.

• Mentoring Shift Engineers (24x7 Operations)

• Ready to work in shift or off hours whenever required

• Ability to create template based doc. Such as SOPs, RCA

• Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management.

• Maintaining and updating infrastructure design/build document sets

• Should have worked under ITIL Framework.

• Automate the mundane tasks. Basic Academic Qualification

• Bachelors of Engineering any stream w/ 10+ Yrs of relevant experience.

• Bachelors in Science with Technology such as Bsc.IT w/ 10+ Yrs of relevant experience.

• Certification on any Technology or Multiple Technology will be added advantage.

Job Summary
We are seeking an experienced and proactive Area Sales Manager to oversee and drive sales performance in the designated area. The ideal candidate will be responsible for achieving area sales targets through effective preparation of Pharmaceutical Sales Representatives (PSRs), including tour planning and doctor-product matrix development. Additionally, the Area Sales Manager will play a pivotal role in formulating new product launch strategies, conducting Retailer Chemist Prescription Audit (RCPA), and ensuring the sales force is well-prepared and continuously performing. 

Roles & Responsibilities
• You will be responsible for on-the-job coaching on brand strategy, regular engagement with Key Opinion Leaders (KOLs)/Key Business Leaders (KBLs), and implementation of strategic initiatives for doctors, hospitals, and areas.
• You will be responsible for planning the launch of new product, for designing and implementing effective sales plans on a weekly basis, as well as developing quarterly input planners for each Pharmaceutical Sales Representative (PSR). Additionally, the Regional Sales Manager will play a crucial role in training PSRs on product brand strategies, updating the team on product knowledge and related areas, and crafting a comprehensive doctor-product matrix.
• You will be responsible to update communication strategies in accordance with market trends to position products favourably within the industry. Review and approve various requests, such as travel sponsorships, adhering to MCI guidelines and company policies.
• You will be responsible to establish and maintain relationships with purchase officers in hospitals to facilitate streamlined operations and maximize sales opportunities.
• You will be responsible to conduct pre-launch Retailer Chemist Prescription Audit (RCPA), with chemists and gather competitor information to assess doctor potential, train PSRs for effective product launches, and conduct post-launch reviews for necessary course corrections, aiming for successful product launches and achieving sales targets.
• You will be responsible to collect and maintain comprehensive data from various professional associations. Monitor and map the availability of doctors in the territory and provide necessary support and updates to the Regional Sales Manager (RSM) and Head Office (HO) to ensure stakeholder engagement and product success in the market, 
• You will be responsible to develop detailed implementation plans for new strategy initiatives based on provided guidelines, gather and analyse results and feedback from the team focusing on strategies for particular successful products in hospitals, guided by insights from doctors and PSRs, ensuring effective execution of new initiatives within specific hospitals and areas.
• You will be responsible to perform goal setting, conduct performance appraisals, and provide on-the-job coaching for team members, identifying their training needs and delivering necessary training on new processes. Mentor team members on effective detailing, communication, influencing, and relationship building, with the aim of enhancing team retention and performance.

 

We are building a proprietary HFT team focused on NSE Options, with a roadmap expanding to additional instruments. Our trading core offers competitive wire-to-wire software-only latencies, with FPGA-based trading scenarios expected to go live in the near term.

We are looking for an experienced HFT trader who is comfortable operating in a growing environment and is interested in contributing to both strategy development and platform improvement alongside the engineering team.

This role is designed for someone who understands the microstructure of the Indian options market and can apply HFT best practices while working collaboratively with engineers and researchers to refine the platform.

What You'll Do

• Develop, backtest, and deploy HFT strategies on NSE Options (primary focus), with a roadmap to expand into additional markets over time
• Provide feedback and contribute to the ongoing development of the HFT module – including calibration, integration, and performance improvements
• Collaborate with the engineering team on latency optimization, order routing, and data feed quality
• Build a strategy library that can scale to new instruments as the platform matures

Job Summary
We are seeking an experienced and dynamic individual for the position of “Territory Manger” for driving the sales strategy and achieving business goals within your designated region, for executing the product management team's strategies, gathering customer feedback, and providing crucial insights for the development of new products. Your key focus will be on establishing and nurturing relationships with key opinion leaders, monitoring competitor information, and understanding prescription trends within the pharmaceutical industry. Additionally, you will be responsible for organizing and managing Continuing Medical Education (CME) events and other initiatives to bolster the company's brand image.

Roles & Responsibilities
• You will be responsible for the promotion of the new product. You will be executing the Product Management Team’s marketing strategy, analysing market trends, consulting with doctors on new product potential, and relaying feedback to the Product Management Team. Additionally, responsibilities include identifying key opinion leaders, monitoring product availability, and implementing brand strategies to facilitate a successful product launch.
• You will be responsible for monitoring primary and secondary sales through regular visits to stockists and pharmacies, ensuring the accomplishment of doctor and product-specific sales objectives. Active participation in monthly review meetings to assess coverage, adherence to SOPs, and expense management, all aimed at achieving area-level, product-level, and overall sales targets.
• You will be responsible for focusing on customer relationship management, the role entails establishing strong connections and addressing queries promptly using Infoginip. It also involves customer classification based on potential, determining meeting frequency accordingly, and tracking return on investment per customer to foster a loyal customer base for the company.
• You will responsible to meet Key Opinion Leader (KOL) and Key business leader (KEL) frequently and pursue them to conduct CME with the company; Collect interest areas of key customers and hospitals and conduct CMEs on those topics.
• You will responsible to prepare product matrix depending upon doctor's potential & preference and decide which product will fit doctor's need. Update data on chemist, doctors and Retail Chemist Prescription Audit (RCPA) through palm top to Unnati portal in order to ensure all stakeholders' access to latest information.

Customer Success – Insights Manager  

Research Manager 

 
NIQ GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durables manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary  data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. 

NIQ GFK is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. 

Customer Success TEAMS 

NIQ GFK CMI’s Customer Success Team team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. 

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success. 

Role purpose: 

So where do you fit here? 

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.  

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.   

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.   

You will be leading a team of minimum 5 research analysts and be responsible for their development and coaching. 

In your role, you would:  

• Deliver consistent and high-quality actionable insight    

• Build and maintain strong relationships with senior client stakeholders   

• Coach, develop and inspire team to develop careers and drive innovative approaches to client briefs   

• Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer.    

• Proactively share and exchange best practice and industry knowledge across NIQ-GFK  internal teams   

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research. 

• Entrusted to deliver flawless research and analytics to our clients.  

• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue  

• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals 

• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.     

Throughout your tenure, you will develop the following competencies: 

• Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved providing positive results. 

• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages 

• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions. 

• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action. 

• Composure and resilience: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation. 

• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships 

• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area. 

About you 

You are a high-performing individual thriving in ensuring high client centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. 

We are looking for people with:  

Graduate or Post Graduate with atleast 5+ years of experience in data analytics and delivery 

• Customer Centric mindset 

• A problem solver with the approach of finding long term solutions to the problems 

• Awareness of data analytics industry, business model, products, services and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions etc.  

• Awareness of market trends and its interdependencies impacting customers  

• Can stay motivated in a remote set up and can inspire remote team to consistently deliver high quality work 

• Excellent time management and prioritization skills with a proven track record of delivering projects on time  

• Engaging presenter  

• Good at building relationships, internally and with clients  

• Strong verbal and written communication skills  

• Experience of working in an analytical environment  

• Coaching or managerial experience    

• A positive and creative approach to problem solving    

• Excellent presentation skills    

• Capable of leveraging tools such as Microsoft excel and PowerPoint 

Job Summary
We are seeking an experienced and dynamic individual for the position of “Territory Manger” for driving the sales strategy and achieving business goals within your designated region, for executing the product management team's strategies, gathering customer feedback, and providing crucial insights for the development of new products. Your key focus will be on establishing and nurturing relationships with key opinion leaders, monitoring competitor information, and understanding prescription trends within the pharmaceutical industry. Additionally, you will be responsible for organizing and managing Continuing Medical Education (CME) events and other initiatives to bolster the company's brand image.

Roles & Responsibilities
• You will be responsible for the promotion of the new product. You will be executing the Product Management Team’s marketing strategy, analysing market trends, consulting with doctors on new product potential, and relaying feedback to the Product Management Team. Additionally, responsibilities include identifying key opinion leaders, monitoring product availability, and implementing brand strategies to facilitate a successful product launch.
• You will be responsible for monitoring primary and secondary sales through regular visits to stockists and pharmacies, ensuring the accomplishment of doctor and product-specific sales objectives. Active participation in monthly review meetings to assess coverage, adherence to SOPs, and expense management, all aimed at achieving area-level, product-level, and overall sales targets.
• You will be responsible for focusing on customer relationship management, the role entails establishing strong connections and addressing queries promptly using Infoginip. It also involves customer classification based on potential, determining meeting frequency accordingly, and tracking return on investment per customer to foster a loyal customer base for the company.
• You will responsible to meet Key Opinion Leader (KOL) and Key business leader (KEL) frequently and pursue them to conduct CME with the company; Collect interest areas of key customers and hospitals and conduct CMEs on those topics.
• You will responsible to prepare product matrix depending upon doctor's potential & preference and decide which product will fit doctor's need. Update data on chemist, doctors and Retail Chemist Prescription Audit (RCPA) through palm top to Unnati portal in order to ensure all stakeholders' access to latest information.

Experience: Minimum relevant experience of 3-4 Years as Business Analyst

Responsibilities

This is a varied business facing role, with the following responsibilities:

· Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience

· Requirement analysis with business and technical team.

· Documentation: Preparing requirement documents (BRDs), functional design document (FDD/SRS), writing user stories, preparation of software application mockups using tools

· Project Communication: Communication with BA team leaders for requirement presentation, change, queries closure, UAT and Hyper care support. Manage internal communications, preparation of MOMs

· Own the communication of any platform changes to end users and stakeholders

· New user and ongoing user training

· User Manual documentation

Location - Thane

Total Years of experience - 1.5 Years - 3 Years

Shift - 11.00 AM - 08:00 PM ( Day Shift )

Work from Office - All 5 Days

• To lead & drive the operational function across the business & ensure compliance to all defined deliverable in the task list.

• Facilitate and coordinate all operational Initiatives

• OTC Cash Application - To handle Accounts Receivables global operations

• Candidate should have E-2-E knowledge of Order to Cash cycle

• 3 years of experience in OTC/AR Accounting & Management

• Working experience in SAP functions and MS Office

• Working knowledge of AR Invoicing and customer account setup & maintenance

• Preparing sales orders with accuracy and performing the billing on timely basis

• Managing and performing daily cash application

• Preparing AR reports as per the process & requirement

• Ensure preparation of different types of AR journal entries received from the customer as per defined quality parameters

• Should be able to perform basic GL related accounting

• Preparation of Bank/Customer Reconciliations

• Requires minimal supervision to manage daily activities and is able to meet published deadlines for activities

• Accurate, efficient and organized with daily responsibilities

• Adaptable to learn new processes, concepts and skills

• Demonstrates the ability to work as part of a team

• Adherence to defined quality standards across the processes

• Ability to get into the detail, acquire business knowledge and drive process improvement

• Manage own deliverables vis-à-vis team deliverables and ensure that all the SLA’s are met

• Able to guide and provide support to other team members

Third Bridge Community connects our clients to the highest quality, relevant experts by leveraging our extensive global expert network, thorough pre-qualification processes and a robust compliance framework. Community’s investor-led content, generated from fixed-rate 1:1 consultations, offers clients unique insights into companies, markets and investor sentiment.

Responsibilities:

• Persuade relevant individuals to take part in a consultation with our client and negotiate terms.

• Manage the logistics of consultations throughout their life-cycle, including scheduling, contracts, compliance requirements, transcription, transcript publishing, payment and so on.

• Develop and strengthen relationships with existing Third Bridge industry contacts.

• Work is fast-paced – you will be working on multiple requests on any given day, all with tight timelines, and spanning a wide variety of industries across multiple geographies, which you will need to understand at a high level.

• You'll need to think on your feet and adapt your communication style as you speak to people across industries and levels.

• As part of a global team, teamwork is essential - you’ll be collaborating with others locally and internationally when executing on projects, across time zones.