Job description
Commercial & Revenue Performance
· Take full ownership of restaurant and bar financial performance including revenue, profitability, and cost management
· Drive top-line revenue through proactive sales strategies and guest engagement initiatives
· Monitor and actively manage key performance indicators including average check, beverage capture rate, sales mix, and profit margins
· Identify and implement revenue opportunities including promotions, activations, and partnerships
· Develop and execute monthly sales action plans aligned with business objectives
· Analyse business trends and implement strategies to improve performance
Beverage Program Leadership
· Lead the development and execution of the restaurant’s beverage strategy including wines, spirits, cocktails, and premium offerings
· Curate and regularly review wine lists and beverage menus to ensure competitiveness and profitability
· Drive beverage sales through targeted training, promotions, and upselling programs
· Monitor beverage cost percentages and ensure strong inventory controls
· Develop beverage-focused experiences such as wine dinners, tasting events, and bar activations
· Maintain strong supplier relationships and negotiate opportunities for marketing support and pricing advantages
Operations Excellence
· Lead daily restaurant and bar operations ensuring smooth, efficient, and high-quality service delivery
· Maintain a strong management presence on the floor during peak periods
· Ensure service standards consistently meet brand expectations
· Oversee reservations strategy and seating optimization to maximize covers and revenue
· Ensure compliance with all hygiene, safety, and alcohol licensing regulations
· Maintain high standards of outlet presentation and ambiance
Leadership & Team Performance
· Build, lead, and develop a high-performing restaurant and bar team
· Establish clear performance expectations and accountability standards
· Coach managers, supervisors, and bartenders on sales performance and leadership behaviours
· Conduct regular performance discussions and succession planning
· Drive a culture focused on ownership, sales performance, and service excellence
· Ensure manpower planning supports both service quality and financial targets
Financial & Cost Control Management
· Manage labour costs through strategic scheduling and productivity management
· Oversee inventory management and purchasing controls
· Ensure strong controls over beverage stock, wastage, and variance management
· Monitor P&L performance and implement corrective actions where necessary
· Support annual budgeting and forecasting processes
Qualifications & Experience
· Diploma or Degree in Hospitality Management or related field
· Minimum 4–6 years of progressive restaurant or bar management experience
· Strong beverage knowledge including wines, spirits, and cocktail programs preferred
· Demonstrated ability to drive sales and manage financial performance
· Strong leadership presence with excellent communication skills
· Commercially minded with strong analytical ability
· Ability to work flexible hours including evenings, weekends, and public holidays
