As Conference & Events Executive, you will play a pivotal role in managing incoming sales enquiries, preparing tailored proposals and contracts, and delivering seamless end-to-end planning for weddings, social events, and gala dinners. You will also support the coordination of conferences and incentive events transitioned from the Sales team, ensuring a consistent and high-quality client experience across all event types.
This role is responsible for owning the client journey for social and gala events—from initial enquiry through contracting, detailed planning, and handover to Event Operations, through to post-event follow-up. In parallel, you will assist in coordinating conference and incentive programs, contributing to their smooth and successful delivery.
Working collaboratively with Sales, Banquets, and operational teams, you will help drive exceptional guest experiences while maximising conversion, revenue, and client satisfaction in line with brand standards.
The position requires strong organisational skills and attention to detail, with responsibility for preparing and managing comprehensive event documentation, including proposals, contracts, and Banquet Event Orders. You will maintain accurate systems and records, coordinate suppliers and internal stakeholders, and ensure all financial processes, including invoicing, are completed efficiently and accurately, while consistently meeting KPIs and budget targets.
