Total 248 Manager job vacancies in Surabaya, East Java

Roles & Responsibilities

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

The Responsibilities:

• Identify customer needs, oversee market research, and monitor the market trends/competitive landscape.
• Identify opportunities to out-position competitors based on areas of product differentiation, both in the short and long term.
• Manage lifecycles and product positioning in the marketplace.
• Coordinate with Marketing Department of marketing activities within the context of the overall corporate plan to meet company objectives.
• Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy.
• Customers’ relationship maintenance & Channel program management.
• Understand product trends, historical data and department input at category level in order to manage in-season opportunities or risks.
• Establish long-term strategies and annual/seasonal financial plans and identifying growth opportunities.
• Take full responsibility for business plans and business results.
• Brand position maintenance.

The Requirements:

• Bachelor's degree in business, Computer Science or relevant field.
• 3 years of relevant industry experience.
• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented.
• Strong analytical skill & ability to work under pressure.
• Technical background or must have technical curiosity and ability to learn to speak the language of technology.
• Strategic and data-driven thinking.
• Positive thinking, ambitious and goal-oriented.

Our client, a leading global technology organization, is seeking an experienced Program Manager to drive operational excellence, process optimization, stakeholder management, and large-scale business transformation initiatives across regional and global operations.

This is a contract role ending on 12 Feb 2027.

Responsibilities:

• Develop, maintain, and continuously improve standard operating procedures (SOPs), process maps, workflow documentation, knowledge resources, training materials, and certification programs to ensure operational consistency and scalability.
• Lead and contribute to strategic projects that address large-scale operational challenges by partnering with cross-functional stakeholders on project scoping, execution, implementation, and change management activities.
• Analyze operational performance trends, identify inefficiencies, and implement process improvements that enhance productivity, resource utilization, automation adoption, cross-site collaboration, and overall operational effectiveness.
• Manage supplier and internal partner selection processes, onboarding activities, performance evaluations, and progress reviews to ensure successful delivery of project objectives and operational outcomes.
• Collaborate with internal stakeholders and service providers to simplify complex workflows, implement process enhancements, and develop workflow efficiency frameworks that proactively identify operational gaps and improvement opportunities.
• Drive exceptional customer and employee experiences across end-to-end programs, policies, and operational processes by ensuring efficient and scalable service delivery models.
• Drive the ideation, development, launch, and scaling of solutions that improve operational efficiency, customer satisfaction, cost optimization, capacity planning, and business performance at local, regional, and global levels.

Requirements

• 7+ years of experience managing operational processes, including SLA governance, queue and ticket management, customer support operations, and service delivery performance monitoring.
• Strong data analytical skills with the ability to collect, synthesize, interpret, and leverage data to support operational planning, decision-making, and continuous improvement initiatives.
• Strong understanding of business operations, industry practices, and domain-specific knowledge, with the ability to translate business requirements into scalable operational solutions.
• Experience identifying, implementing, and managing process improvements, automation opportunities, and operational efficiency initiatives using relevant tools and technologies.
• Strong stakeholder, client, and partner management skills, with the ability to build trusted relationships, influence decisions, manage expectations, and drive alignment across cross-functional teams.

Role Summary

This role is responsible for driving new business acquisition and expanding NNR Singapore’s market presence through strategic customer development.

The position is expected to independently identify, develop, and secure new business opportunities, including large and global accounts, while contributing to overall revenue and gross profit growth.

Key Responsibilities

2.1 New Business Development

• Identify and develop new business opportunities across target industries
• Build and manage a pipeline of strategic accounts, including large and global accounts
• Actively pursue new customer acquisition through direct engagement, networking, and market intelligence

2.2 Account Development

• Develop and execute account strategies for key prospects
• Engage decision-makers and multiple stakeholders within target organizations
• Lead commercial discussions including pricing, solution proposals, and negotiations

2.3 Revenue and Profit Responsibility

• Achieve assigned revenue and gross profit targets
• Drive sustainable and profitable business growth
• Ensure commercial viability of all new business secured

2.4 Internal Coordination

• Work closely with operations teams and overseas offices to deliver customer solutions
• Coordinate with internal stakeholders to ensure service quality and execution
• Support cross-border collaboration within the NNR network

2.5 Sales Management and Reporting

• Maintain an active and accurate sales pipeline
• Provide regular updates on sales activities, pipeline status, and forecasts
• Ensure proper documentation and visibility of business development activities

3. Key Performance Indicators (KPI)

Performance will be evaluated based on, but not limited to, the following:

• New customer acquisition (number and quality)
• New business gross profit contribution
• Pipeline development (value, quality, and conversion rate)
• Strategic account engagement (multi-level access and relationship depth)
• Achievement of assigned revenue and gross profit targets

Requirements

• Minimum 10 years of experience in the freight forwarding industry
• Minimum 10 years of sales / business development experience
• Proven track record in new business acquisition (hunter role) with measurable revenue / gross profit contribution
• Experience in acquiring and managing multinational or large regional accounts
• Strong ability to engage with senior decision-makers (C-level / regional stakeholders)
• Experience in cross-border logistics solutions and multi-country coordination
• Ability to develop and propose end-to-end logistics solutions
• Strong pipeline management and conversion capability
• Highly independent, self-driven, and results-oriented
• Ability to deliver tangible business results within the first 6–12 months
• Not limited to account servicing; must demonstrate a strong new business acquisition mindset

Lead end-to-end delivery of digital banking and enterprise applications, ensuring successful go-live across multiple countries and regulatory environments.

Manage large-scale program execution, including stakeholder coordination, vendor management, and cross-functional team collaboration across global locations.

Drive DevOps adoption by implementing CI/CD pipelines, automated deployment, and modern infrastructure practices across cloud and on-prem environments.

Oversee production support and incident management (MiM), ensuring high availability, system stability, and timely resolution of critical issues.

Deliver enterprise solutions in corporate banking, client onboarding, and digital platforms with a focus on compliance, audit readiness, and security standards.

Collaborate with business, technology, and vendor teams to design, build, and enhance scalable applications aligned with organizational goals.

Utilize cloud technologies (AWS/Azure) and modern tools (Docker, Kubernetes, Jenkins, Splunk, etc.) to optimize performance, monitoring, and deployment efficiency.

Lead end-to-end delivery of large-scale, multi-country payments and trade finance transformation programs across APAC, ensuring alignment with global strategy and regional regulatory requirements.

Own full program lifecycle including scope, budgeting (~$20M), timelines, risk management, and dependencies across complex, multi-geography environments.

Drive core banking and real-time payments platform implementations (ISO 20022, RTP/FAST), ensuring high availability, scalability, and seamless cross-border integration.

Manage and lead cross-functional teams across Technology, Architecture, Infrastructure, Security, Compliance, and Business, including global vendors and offshore/onshore delivery models.

Establish governance frameworks, executive reporting, and escalation processes to ensure delivery transparency, operational efficiency, and stakeholder alignment.

Oversee production stability through incident management (MiM), ensuring rapid triage, resolution, and continuous improvement for mission-critical systems.

Drive strategic initiatives including cloud transformation, infrastructure modernization, AI-driven automation, cost optimization, and regulatory compliance across enterprise platforms.

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manages team members in the day-to-day performance of work, provides leadership and coaching.
• Performs transaction monitoring to ensure client's service quality is consistently achieved in accordance to service level standards set.
• Coordinates and distributes work, monitors workloads and backlogs and makes necessary adjustments.
• Identifies areas of improvement and to be able to introduce new structures and improved processes as required.
• Foster team discipline, communication and morale to strengthen teamwork within the team.
• Work with clients and execute service recovery actions resulting from service shortfall.
• Constantly update and reinforce the team on existing products, services and operational procedures.
• Ensure that team members are fully briefed on new information within agreed time frame in order to effectively carry out their role.
• Collate and report the agreed statistics (in their respective job scope) on a daily, weekly and monthly basis.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree
• Preferably with 3 years of relevant experience in handling contact centre cases in a call centre or service industry environment.
• Proven experience in managing teams, including monitoring performance, coaching, and providing feedback to improve service standards.
• Familiarity with government services and procedures is highly advantageous.
• Excellent problem-solving and decision-making skills, with the ability to handle escalated customer enquiries and complaints effectively.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a team to achieve service excellence.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

• Job Summary

  The Sales Manager is responsible for driving business growth by identifying new sales opportunities, developing customer relationships, and managing sales strategies to achieve revenue targets. This role involves leading sales initiatives, supporting team development, and collaborating with internal departments to ensure customer satisfaction and business success.

  Key Responsibilities

  • Research and identify new business opportunities, including new markets, growth areas, trends, customers, partnerships, products, and services.

  • Develop, promote, and grow company solutions into new and existing accounts.

  • Identify and engage key decision-makers within customer organizations to generate leads and conduct cold outreach.

  • Build, maintain, and strengthen relationships with existing and prospective customers.

  • Understand customer needs and develop effective sales plans and solutions to meet those needs.

  • Develop and execute sales and marketing strategies aligned with business objectives.

  • Maintain a strong understanding of company products and services and provide guidance to customers and internal teams.

  • Train, coach, and support sales team members; coordinate external training when required.

  • Manage key customer accounts to maximize revenue and long-term partnerships.

  • Prepare sales forecasts, reports, and performance analyses, and present findings to senior management.

  • Achieve assigned sales targets and business objectives within the designated territory or market.

  • Collaborate with finance, warehousing, and logistics teams to ensure timely and accurate order fulfillment.

  • Identify and implement improvements to sales processes and overall business operations.

  • Represent the company at industry seminars, conferences, trade shows, and networking events as appropriate.
    

Job Requirements

• Proven experience in sales or business development, preferably in a managerial role.
• Strong leadership, communication, and negotiation skills.
• Ability to analyze market trends and develop effective sales strategies.
• Customer-focused mindset with strong relationship-building abilities.
• Experience with sales forecasting, reporting, and CRM tools.
• Ability to work independently and collaboratively across departments.
• Relevant industry experience is an advantage.

Job Summary

Responsible for Quality Assurance/Quality Control of Gradiant systems from engineering, construction, commissioning to operations phases. Implement, manage and maintain Gradiant’s Integrated Management System (IMS): ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System & ISO 45001:2018 Occupational Health & Safety Management System.

Manage all Gradiant QA/QC activities. This role is a regional role and adhoc travels are required.

Duties and Responsibilities

In collaboration and alignment with Corporate Engineering, Construction/Project Management, Procurement:

QA/QC

• Implement, manage and maintain Gradiant’s Integrated Management System (IMS): ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System & ISO 45001:2018 Occupational Health & Safety Management System.

• Develop, implement, communicate and maintain a quality plan (QP) ensuring the company’s quality management systems (QMS) and policies comply with quality system requirements.

• Manage and ensure that the company’s quality inspection processes & procedures are fully adhered to.

• Work with each department to create and maintain all procedures.

• Prepare and report quality metrics at the monthly management meetings.

• Organise and ensure technical staff carry out tests and checks according to QMS procedures.

• Work with all functions across the business and region to establish quality requirements from internal & external suppliers.

• Drive & lead quality audits – Internal, External & ISO.

• Ensure compliance with national and international standards (ISO) and legislation where required.

• Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to the QA/QC.

• Manage QA/QC checks on incoming material and supplied systems, ensuring key quality documentation is provided.

• Set clear compliance objectives for the quality team and ensure that these targets are achieved.

• Agree standards and establish a clearly defined regular rhythm of quality methods for staff to follow.

• Establish & lead NCR (non-conformance report) tracking and resolution across the entire business.

• Create and lead a CI (continuous improvement) culture and program focused on eliminating defects, rework and scrap.

• Set up and maintain controls and documentation procedures with QMS updates.

• Ensure document control procedures are strictly understood and followed throughout the company.

• Identify quality-related training requirements and deliver or organise relevant training.

• Travel to other regional offices and customer sites as necessary.

PROJECT SUPPORT

• Inspect the job whenever required as per approved procedures, client’s specification, applicable code, standards & approved drawings.

• Accountable for the quality and workmanship of every activity, precise knowledge of all aspects of engineering construction relating to Civil, Architectural, and Structural discipline interfacing the multidisciplinary processes.

• Responsible for QA/QC documents of the complete project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.

• Ensure that the construction quality is in accordance with the approved Project Quality Plan.

• Ensure quality of inspected items meet project requirement and standard.

• Co-ordinate with Notifying body for site inspection (if required) for PED approval

• Conduct audits, creating audits finding reports and determine proper corrective and preventive actions.

• Close-out defects or non-compliance, final document compilation and submission, and get client acceptance.

• Participate in Construction & technical meetings related to Gradiant projects being executed and potential project opportunities as Gradiant’s representative.

SKILLS/EXPERIENCE/EDUCATION REQUIRED

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Chemical), (Mechanical), (Electrical) or equivalent

• Minimum 10 to 15 years of relevant working experience in EPC projects with multi discipline.

• A valid welding inspection certificate such as AWS Certified Welding Inspector or CSWIP 3.1. is preferable

• Understanding engineering drawings and specification requirements.

• Knowledgeable in QMS, Welding Inspection, Quality Assurance and Quality Control System.

• Understand piping fabrication/installation inspection and testing requirements.

• Familiar with basic conventional NDT methods.

• Computer literate and familiar in using basic Microsoft office programs.

• Excellent team player and able to work independently.

• Reliable, well-organized and detail oriented.

• Good communication and interpersonal skill

• Excellent organizational and strong verbal and written skills

• Knowledge of Health & Safety requirements

• Carry out other duties as may be assigned from time to time by your Superior.

JOB SPECIFICS

• Ability to work in a high energy, start-up-based environment.

• Strong communication skills to convey ideas and technical information effectively with team and customers.

• Excellent customer orientation, willingness to deal with people, be flexible and be able to meet customer demands.

• Curiosity and strong drive to improve status-quo while working in a semi-autonomous environment.

• Pays attention to detail, identifies & solves complex issues.

• Checks work for quality.

• Shares suggestions to improve quality & productivity.

• Works independently with minimal supervision.

JD:

• Lead and manage all engineering design activities for LNG and oil & gas projects, ensuring designs meet project specifications, codes, and standards.
• Provide technical leadership, review and approve engineering deliverables, and ensure design quality, safety, and constructability.
• Coordinate with clients, consultants, subcontractors, and internal disciplines to ensure smooth execution of engineering activities and timely delivery.
• Manage and mentor engineering teams, monitor project progress, resources, and risks to ensure successful project execution.

Requirements:

• B.S. or equivalent degree inengineering from an accredited university with minimum 15 years of relevant experience in LNG & oil/gas projects.
• At least have 5 years of similar management position in major LNG & oil/gas projects.
• An advanced degree in Engineering Management or relevant project management training/experience will be anadvantage.

Job responsibilities:

• Oversee daily office operations, including scheduling, supply management, facilities management and vendor relations.
• Provide administrative assistance to leadership and staff, ensuring everyone has what they need to excel.
• Identify inefficiencies and implement solutions to streamline office workflows and procedures.
• Plan and coordinate team-building activities, employee appreciation events, and community outreach initiatives.
• Act as a central point for internal communications, ensuring team alignment and effective collaboration.
• Maintain compliance with safety protocols, HR policies, and operational standards.
• Monitor and report on office expenses, supply inventory, and administrative budgets.

Requirements:

• Diploma and above in business administration, management, or a related field.
• Background in planning and executing office events, team-building activities, or community outreach programs.
• Knowledge of workplace safety standards, legal requirements, and industry best practices for maintaining a secure and compliant office environment.
• Experience as an office manager or in a comparable administrative leadership role, with a track record of success in maintaining efficient operations.
• Ability to manage multiple responsibilities and prioritize tasks effectively in a fast-paced environment.
• Excellent verbal and written communication skills for fostering collaboration, resolving conflicts, and building team morale.
• Experience managing office budgets, overseeing expense reporting, and negotiating vendor contracts to ensure cost-effective operations.
• Quick thinker with a knack for identifying issues and implementing creative, practical solutions.
• Ability to motivate and guide team members while fostering a culture of accountability and excellence.

Others:

• Location: Telok Ayer area (Shophouse setting)
• Working hours: 8.30am – 6.00pm

Key Responsibilities

1.      Actively develop new customers and new business opportunities in logistics services.

2.      Promote the company's solutions including local distribution, international freight (air & sea), and warehousing services.

3.      Conduct market research and identify potential clients.

4.      Prepare quotations, follow up on sales leads, and convert prospects into customers.

5.      Build and maintain strong relationships with customers to support long-term cooperation.

6.      Work closely with operations teams to ensure smooth service delivery.

Job Requirements:

1.     Proven experience in the logistics industry (minimum 1 year) with strong sales or business development capabilities.

2.      Knowledge of local logistics, air freight, sea freight, or warehousing services.

3.      Proven skills in new customer development and effective communication

4.      Self-motivated, result-driven with strong ability in new business development.

COMPANY DESCRIPTION

Who we are

Constellar is Asia's preferred partner for convening businesses, curating ideas and creating opportunities for sustainable business growth and global impact. Based in Singapore, we curate and develop influential trade events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth. We also manage the Singapore EXPO, Singapore's largest purpose-built venue for Meetings, Incentives, Conventions and Exhibitions (MICE).

Our vision is to be a global leader made in Asia, activating impactful networks to enable cross-industry collaboration and innovation through our holistic portfolio of intellectual property (IP) in the MICE industry.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships. We are privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

Leadership & Team Management

• Lead, mentor and manage the nearshore engineering team, fostering a culture of excellence, accountability and continuous growth.
• Conduct performance reviews, provide constructive feedback, and create individual development plans.
• Evaluate and enhance development workflows to improve efficiency and quality.

Data Platform Ownership

• Own and manage the data platform on Azure, including data ingestion, cleansing, transformation, and consumption.
• Provide guidance on software architecture, design, and technical decision-making.
• Act as the Data Protection Officer (DPO) to ensure all solutions and processes meet stringent data protection requirements.

Delivery & Project Management

• Lead solution design and implementation, and contribute directly to development through coding, reviews, and troubleshooting, especially for critical or time-sensitive items.
• Plan, execute, and oversee software development projects, ensuring alignment with company objectives and deadlines.
• Define project scope, prioritize tasks, allocate resources, and manage risks.
• Monitor progress and performance metrics to ensure timely and high-quality delivery.
• Troubleshoot and resolve complex technical issues as they arise.

Strategic Partnership

• Partner closely with business stakeholders to understand real needs, simplify processes, and drive innovation using modern technology and automation.
• Stay updated on emerging technologies and recommend their adoption when beneficial.
• Provide additional adhoc tasks as assigned by the Reporting Officer.

• Bachelor's degree in information technology, Computer Science, Software Engineering, or a related field.
• Minimum 5 years of software development experience, with at least 2 years in managing a team.
• Proficiency in relevant programming languages (e.g., Python, Java, Power Automate) and frameworks.
• Strong understanding of software development methodologies, such as Microsoft Azure, WordPress, Node.js, and AI tools (Copilot, Power Automate).
• Ability to manage multiple priorities in a fast-paced environment.
• Experience managing cross-functional teams and collaborating across departments.
• Passion for technology and a commitment to fostering a collaborative and inclusive workplace.
• Problem-solving skills and attention to detail.
• Strong communication and leadership abilities.
• Willingness and ability to travel from time to time to engage with our nearshore team.

Job Summary

The Sales Manager is responsible for driving business growth by identifying new sales opportunities, developing customer relationships, and managing sales strategies to achieve revenue targets. This role involves leading sales initiatives, supporting team development, and collaborating with internal departments to ensure customer satisfaction and business success.

Key Responsibilities

• Research and identify new business opportunities, including new markets, growth areas, trends, customers, partnerships, products, and services.
•     Develop, promote, and grow company solutions into new and existing accounts.
• Identify and engage key decision-makers within customer organizations to generate leads and conduct cold outreach.
• Build, maintain, and strengthen relationships with existing and prospective customers.
• Understand customer needs and develop effective sales plans and solutions to meet those needs.
•        Develop and execute sales and marketing strategies aligned with business objectives.
•        Maintain a strong understanding of company products and services and provide guidance to customers and internal teams.
•    Train, coach, and support sales team members; coordinate external training when required.
•      Manage key customer accounts to maximize revenue and long-term partnerships.
• Prepare sales forecasts, reports, and performance analyses, and present findings to senior management.
•    Achieve assigned sales targets and business objectives within the designated territory or market.
• Collaborate with finance, warehousing, and logistics teams to ensure timely and accurate order fulfilment
•   Identify and implement improvements to sales processes and overall business operations.
•      Represent the company at industry seminars, conferences, trade shows, and networking events as appropriate.

Job Requirements

• Proven experience in sales or business development, preferably in a managerial role.
• Strong leadership, communication, and negotiation skills.
• Ability to analyse market trends and develop effective sales strategies.
• Customer-focused mindset with strong relationship-building abilities.
• Experience with sales forecasting, reporting, and CRM tools.
• Ability to work independently and collaboratively across departments.
• Relevant industry experience is an advantage.

We are seeking a highly experienced Application Development Manager to lead the design and delivery of Model Configuration Framework (MCF) solutions within the Risk and Finance domain. This role combines hands-on technical leadership with deep expertise in regulatory risk modeling and financial systems.

Key Responsibilities

•Lead development and implementation of MCF-based applications supporting risk models (PD, LGD, EAD, ECL, CVaR).

•Manage end-to-end application lifecycle: design, development, testing, deployment, and production support.

•Ensure alignment with regulatory frameworks including Basel IV, IFRS9, ICAAP, IRRBB, and regional requirements (MAS, HKMA, APRA).

•Drive architecture and solution design for scalable, high-performance risk platforms.

•Integrate ESG and climate risk capabilities into model frameworks (TCFD, IFRS S1 & S2).

•Lead and mentor development teams; collaborate with Risk, Finance, and Data stakeholders.

•Implement automation and data pipelines using Python, SQL, ETL tools and reporting platforms.

•Oversee regulatory reporting, audit support, and system controls.

Mandatory Requirements (Strict Screening)

•15-20 years of experience in application development within banking/financial services.

•Strong domain knowledge in risk modeling / regulatory frameworks (IFRS9, Basel, ICAAP, IRRBB).

•Proven experience in MCF / model platforms / risk systems development.

•Hands-on expertise in Python, SQL, ETL, and enterprise data platforms.

•Experience delivering solutions for regulatory reporting (MAS preferred).

•Demonstrated team leadership and stakeholder management experience.

•Exposure to ESG / Climate Risk solutions.

•Experience with ALM / FTP / Liquidity Risk systems.

•Certifications such as CFA, FRM, or ESG Investing.

•Familiarity with cloud or distributed data platforms (Hadoop/Spark).