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We're hiring a Head of Engineering to own the technology end to end. You will be the senior-most technical leader for Elyx, responsible for architecture, delivery, reliability, security and healthcare-grade compliance, and the engineering team. This role builds the engineering capability that lets Elyx find what works efficiently: high-throughput prototyping, instrumented so the team learns from what clients do, not only from what they say.

You'll set technical direction, hire and grow the team, and stay hands-on in the hardest technical and architectural decisions. This is a high-ownership role for someone who has built complex, AI- and data-driven systems before and wants to do it in a domain that matters.

The work is held to two standards at once: it has to be sound, and it has to change what a client actually does. Sound means evidence-based and reasoned from mechanism—and, because no two clients are the same, tested against the individual rather than assumed from the population.

Key Responsibilities

Own the architecture, delivery, reliability, and security of Elyx. You will collaborate with the product team to understand user needs, set the engineering roadmap, and lead the team of engineers to execute the roadmap in a timely manner. You will also be responsible for building an engineering culture leveraging the changing AI landscape. The core components of the Elyx product are:

• The reasoning engine. Elyx runs continuously across everything known about a client—labs, biomarkers, wearable streams, imaging, meal photos, self-reports. The engine identifies the real patterns in one client's noisy data while excluding the false ones, and monitors and validates the evolving scientific literature for the findings relevant to that client.
• The econometric search engine. This is the module to use the client’s medical and health telemetry to search against the pool of scientific knowledge, biased by the client’s preferences, to generate a list of interventions and diagnostics that should be run to maximize the client’s health. The initial focus will be on improving existing health, but over time, this system will also be useful in helping analyze options for sickcare for our clients.
• The data model and capture underneath it. The model that turns those varied inputs into one coherent, queryable picture of the client, with a confidence level on each item. Includes capturing the reasoning specialists use when they design a client's health strategy, in structured form, so the engine can later learn from it.
• The client app. The surface the client and their concierge work in, and the team's primary means of learning what works: prototypes wired to record what clients actually do, so the team learns from behaviour rather than only from what clients report. The app's subject is communication—how it asks questions, how it shows progress, the tone it uses.
• The provider app. The tool the delivery providers and the concierge work in—personal trainers, physiotherapists, nutritionists, coaches, including freelance and overseas providers who pick up a client while they travel. It gives a provider the prepared brief on what to work on for that client and their current state, so a provider new to the client can deliver against the plan without assembling context, and captures the data from each session back into the system.
• The decision pipeline. When the system proposes a change to a client's plan, the change carries a prediction of what it should achieve. How rigorously that prediction is measured is negotiated with the client. Once shipped, the change is tracked to its outcome and the result feeds back. This discipline is designed with the specialist providers team.
• The data and access layer. Confidential health data where access is not a flat on/off list——a concierge, a specialist, and an external partner each see a different, scoped slice, bounded by client consent. Least-privilege access shaped by role and situation.
• The healthspan coach. Even though the client might know what to do to maximize their health, working through the list of diet, sleep, movement, etc. goals is not easy. We plan to anthropomorphize the AI agent into a healthspan coach to “brain hack” the client into adherence. This is a long term requirement that is part of our vision of where healthspan management will go.

Required skills and experience

• Engineering leadership. Proven track record leading engineering teams (10 to 25) as the senior-most technical owner of a complex production platform, responsible for architecture, delivery, reliability.
• Building the team. Proven track record of recruiting top-tier engineering talent for early-stage startups and building high-performance, motivated teams
• Hands-on. Actively contributes to the codebase (using AI or otherwise), including code reviews, and builds AI tooling to enhance team productivity; Owns the hardest technical problems directly. This is a building and managing role, not purely managing.
• Deep knowledge engineering. Demonstrated experience turning unstructured, high-stakes content into structured, queryable, evidence-graded knowledge that professionals act on. Required across two areas: a body of scientific literature, and one subject's noisy longitudinal data. Plus demonstrated experience structuring messy input at the point of capture.
• Applied AI / ML systems. Demonstrated experience building and shipping LLM/ML systems in production, with real evaluation, observability, and accuracy and hallucination control.
• Instrumentation-first. Demonstrated experience building products instrumented to learn from user behavior.
• Sensitive data access. Built systems where access to sensitive data is governed by role and situation—scoped slices, not a flat permissions scheme.
• Cloud and infrastructure. Strong modern cloud engineering (AWS or equivalent), CI/CD, and reliability practices.
• [Strong plus] Clinical data. Hands-on experience ingesting and structuring clinical data—labs, biomarker panels, imaging, EHR and external specialist records (e.g. FHIR / HL7)—into a form a system can reason over, with PHI handling under a real data-governance regime.

About Us

We are a Layer 1 blockchain company with active operations across the United States, Singapore, and Dubai. We run an ongoing digital currency project serving the US market, alongside a new and expanding engagement in the UAE. As we grow our technology footprint and commercial presence in Singapore, we are building a dedicated customer service function to support our clients, partners, and end users across all markets.

Role Overview

We are looking for a driven and people-oriented Head of Customer Service & Support to establish and lead our customer-facing function from the ground up. This is a founding leadership role — you will define the standards, systems, and team that represent our company to clients, users, and partners across Singapore, the US, and Dubai.

You will be responsible for the full spectrum of client and user support: from onboarding and day-to-day enquiries, to issue resolution and relationship management across multiple markets. You will also work cross-functionally with our technology, operations, and business development teams to ensure a seamless and consistently high-quality experience for all stakeholders.

Key Responsibilities

Client & Guest Relations

• Serve as the primary point of contact for clients and users, handling enquiries, feedback, and escalations with professionalism and care
• Oversee the full client and user journey from initial onboarding through to ongoing support, ensuring a consistent and positive experience across all touchpoints and geographies
• Manage time-sensitive support situations with composure, coordinating internally to resolve issues swiftly and minimise client impact
• Build and maintain strong long-term relationships with key clients, acting as a trusted partner and account liaison

Team Building & Leadership

• Recruit, onboard, and develop a high-performing customer service team to support the company’s growth
• Define team roles, responsibilities, and workflows to ensure efficient and responsive service delivery
• Set clear performance standards, conduct regular reviews, and foster a culture of accountability and continuous improvement
• Train team members on service protocols, communication standards, and event-specific support procedures

Systems & Process Development

• Establish and document customer service SOPs, escalation frameworks, and response guidelines
• Implement and manage CRM or helpdesk tools to track interactions, feedback, and resolution timelines
• Analyse client feedback and service data to identify recurring issues and drive process improvements
• Collaborate with the events and operations teams to align client expectations with delivery realities

Cross-Functional Collaboration

• Work closely with the technology, operations, and business development teams to ensure client communications are accurate, timely, and on-brand
• Support business development efforts by maintaining a positive client experience that encourages repeat engagement and referrals
• Contribute to regular project and operational debriefs, providing client sentiment insights to inform product and service improvements

Requirements

Experience & Skills

• Minimum 5 years of experience in customer service, client relations, or account management — with at least 2 years in a supervisory or leadership capacity
• Background in blockchain, fintech, financial services, or a technology-driven client-facing environment is strongly preferred
• Proven ability to build and lead service teams, including hiring, training, and performance management
• Strong problem-solving skills with a calm, solution-oriented approach under pressure — particularly during live events
• Excellent written and verbal communication skills; able to engage confidently with C-suite clients and senior stakeholders
• Hands-on experience with CRM platforms or helpdesk tools (e.g. HubSpot, Zendesk, Freshdesk, or equivalent)
• Comfortable using AI-powered productivity and support tools to enhance response quality, manage client communications efficiently, and streamline team workflows

Personal Attributes

• Highly organised, detail-oriented, and able to manage multiple client accounts and timelines simultaneously
• Empathetic and client-first mindset, with a genuine commitment to service excellence
• Self-starter who thrives in a fast-paced, entrepreneurial environment and is comfortable building processes from scratch
• Flexible and adaptable — willing to support clients across different time zones (US and UAE) when required

Job Summary

The TCM Physician Branch Manager is responsible for delivering professional Traditional Chinese Medicine consultations and treatments while overseeing the overall branch operations, team management, and business performance. This role requires a strong balance of clinical expertise, leadership capability, and sales-driven mindset to ensure high-quality patient outcomes and sustainable clinic growth.

Key Responsibilities
1. Clinical Practice (TCM Physician Role)

• Conduct detailed TCM consultations, diagnosis, and treatment planning (e.g., acupuncture, herbal prescriptions, tuina, cupping where applicable)
• Ensure safe, effective, and patient-centered treatment in line with TCM principles and clinic standards
• Maintain accurate and complete patient records
• Provide health education and follow-up care to improve patient recovery and retention

2. Branch Operations Management

• Oversee daily clinic operations to ensure efficiency and smooth patient flow
• Ensure compliance with clinic SOPs, hygiene standards, and regulatory requirements
• Manage clinic resources, inventory (herbs, supplies), and cost control
• Ensure high standards of customer service and patient experience

3. Team Leadership & Development

• Lead, supervise, and mentor clinic staff (front desk, therapists)
• Conduct performance reviews, coaching, and on-the-job training
• Build a strong, disciplined, and service-oriented team culture
• Manage staff scheduling and manpower planning

4. Sales & Business Growth

• Drive branch revenue and achieve monthly sales targets
• Promote clinic services, packages, and treatment plans effectively
• Improve patient conversion, retention, and repeat visit rates
• Identify business growth opportunities and implement sales strategies
• Collaborate with marketing team on campaigns and promotional activities

5. Reporting & Strategy

• Monitor and report branch performance (sales, operations, staffing, patient volume)
• Analyse business trends and propose improvement strategies
• Support management in expansion planning and operational improvements

Requirements

• Registered or qualified TCM Physician Traditional Chinese Medicine or equivalent certification
• Minimum 5 years of clinical experience as a TCM Physician
• Minimum 3 years of managerial or supervisory experience in clinic or healthcare setting
• Strong sales ability with proven track record in meeting or exceeding targets
• Good leadership, communication, and people management skills
• Strong clinical knowledge combined with business acumen
• Ability to work in a fast-paced, performance-driven environment

The Operations Manager (ACMV) is responsible for leading and managing the overall operations, maintenance and performance of ACMV systems across assigned sites and projects. The role oversees operational planning, team management, client engagement, preventive maintenance programmes, and Addition & Alteration (A&A) works to ensure efficient, reliable and compliant ACMV operations in accordance with organisational and regulatory standards.

Responsibilities

• Lead and manage daily ACMV operations, maintenance activities and service delivery across assigned sites
• Oversee preventive and corrective maintenance programmes for ACMV systems and equipment
• Manage operational planning, manpower deployment and resource allocation to ensure smooth operations
• Monitor ACMV system performance and implement improvement initiatives to enhance operational efficiency and reliability
• Oversee ACMV upgrading, retrofitting and Addition & Alteration (A&A) works, including project coordination and execution
• Liaise with clients, consultants, contractors, vendors and internal stakeholders on operational and technical matters
• Review technical reports, maintenance records, incident investigations and operational documentation
• Manage contractors and service providers to ensure quality, safety and compliance with contractual requirements
• Support budgeting, cost control, procurement and operational reporting activities
• Ensure compliance with Workplace Safety & Health (WSH), Environmental Management System (EMS) and statutory regulations
• Lead emergency response and recovery activities relating to ACMV systems and critical building operations
• Provide leadership, guidance and training to engineers, technicians and site teams

Requirements

• Degree or Diploma in Mechanical Engineering, Building Services Engineering or related discipline
• Minimum 5–8 years of relevant experience in ACMV operations, facilities management or building services
• Experience managing ACMV maintenance operations, A&A works and technical teams
• Strong knowledge of ACMV systems, chiller plant operations, BMS and maintenance best practices
• Familiar with local codes, regulations and WSH requirements
• Good leadership, communication and stakeholder management skills
• Able to work independently and manage multiple operational priorities in a fast-paced environment

Job Description

• Working Location: Sentosa
• Working hours: 6 Days Work Week - 44hours per week 
• Retail Industry
• Incentives given on top of basic salary

Key Responsibilities and Accountabilities 

• Initiate guest interaction and deliver tip top service 

• Lead a team of sales staff and photographers to achieve sales targets 

• Perform rostering duties 

• Assist the Site Manager to manage daily site operations 

• Ensure the visual merchandising and housekeeping is of Company’s standard 

Requirements: 

• Minimum 2 years of retail / frontline experience, of which at least 1 year in a senior staff/ supervisor role 

• Must be able to work on weekends and public holidays 

• Proven track record of achieving sales targets 

• Able to coach and mentor team members 

• Self-motivated and sales driven 

• Confident and possess strong interpersonal and leadership skills 

WE’RE HIRING — Branch Manager | 招聘分店经理

Ready to lead a team, drive results & grow your career with us?

Job Description:

We are seeking a qualified Accountant to join our finance team in a role that encompasses key accounting functions including Financial & Management Accounting, Costing as well as Corporate Governance and Accounts Payable matters. You will collaborate with cross-functional teams to provide insights, analysis, and recommendations that drive informed decision-making, as well as provide strategic support to the respective Strategic Business Units. The incumbent will also be involved in budgeting and reporting to various internal and external parties on a regular basis.

Requirements:

• Degree in Accountancy or other professional accounting qualifications from reputable Universities, recognized by ISCA
• Minimum 2 years of relevant experience, with at least 1 year in a reputable public accounting firm
• Proficient in MS Office and accounting software (SAP preferred)
• Good interpersonal and communication skills
• Strong analytical and problem-solving skills
• Meticulous and adept in working under pressure and tight timelines

Interested applicants, may apply via https://careers.singhealth.com.sg/job-invite/4146/

Responsibilities:

• Provide advanced technical support to customers and internal teams, leading machine, process, and application troubleshooting while coordinating critical issues with regional stakeholders.
• Plan, execute, and qualify customer trials, experiments, and joint development projects (JDPs), ensuring successful implementation and validation of solutions.
• Conduct scientific and process analyses, interpret findings, and prepare comprehensive technical reports, proposals, and recommendations to support business decisions.
• Drive continuous improvement initiatives by contributing innovative ideas, monitoring technology and industry trends, and providing regional process and tool usage feedback to product teams.
• Develop technical documentation, application notes, and training materials, while delivering seminars and presentations to customers, sales teams, and service organizations.

Requirements:

• Degree/Masters in Engineering, Physics
• At least 8 years of experience in Semiconductor industry

Account Manager
Kerwin Tan Kai Bin (R1331624)
kerwin.tan@searchasia.com.sg
EA16S8107

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Job Description

• Assist to oversee and manage selected outlet’s chief chefs and kitchen staffs
• Assist on recruiting of new staffs for outlets
• Ensure proper SOPs and HACCP standards are carried out
• Maintains food quality and safety standards
• Ensure proper maintenance of the kitchen within each outlet
• Ensure that all activities conform to HACCP & AVA guidelines
• Creation of new dishes at appropriate time

Job Description

• Ensure the quality of all the dishes adhere to company’s standard
• Liaise with other department for the maintenance of kitchen equipment
• Supervise kitchen operations and ensure smooth flow of food
• Familiarise with the menu
• Conduct checks before operation starts
• Manage the department and conduct briefings
• Handle dismissal, termination and resignation
• Ensure the departments follow the 5S and HACCP requirements
• To perform any other duties assigned by superior

Requirements

• At least 4 years of relevant experience in Chinese cuisine
• Experience in managing staff
• Specialize in Chinese cuisine and in-depth knowledge in nutritional cooking
• Execellent time management and able to multi-task
• Good leadership and organizational skills

About the Company

A well-established global institution offering comprehensive financial services.

About the Job

• Provide robust administrative and operational support to Relationship Managers in managing client portfolios.

• Act as a reliable point of contact for clients, handling daily account inquiries and transactional requests.

• Facilitate the smooth onboarding of new clients by preparing, verifying, and processing account documentation.

• Monitor account activities and coordinate with internal compliance teams to ensure full adherence to regulatory standards.

• Assist in executing investment and credit transactions accurately and in a timely manner.

Skills and Requirements

• A recognized university degree, preferably in Finance, Business, or a related discipline.

• Prior internship or up to 2 years of supporting experience within a banking or wealth management environment.

• Basic understanding of banking products, compliance procedures, and client onboarding processes.

• Strong communication and interpersonal skills to manage both internal and external stakeholders effectively.

• Excellent organizational skills with a high level of attention to detail under tight deadlines.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)