Total 4 Manager Full-time job vacancies in Osaka

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Business Development Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Japan.

• Develop and implement sales activities (incl. cold calls and regular sales visits) and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
• Build and maintain a strong, long-lasting relationship with new and existing partners;
• Account management of an assigned portfolio of partners, including the first level of support;
• Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;
• Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
• Control of compliance with commercial conditions by partners, including the payment flow;
• Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market & competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems; 
• Initiate API deals with potential and existing partners.

Key Qualifications

• Relevant Experience. Minimum of 3 years of successful experience in the full sales life cycle within the travel industry, with a focus on business development and account management of B2B companies;
• Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
• Language knowledge. Fluent in Japanese and English;
• Travel Requirements. Up to 40% of travel time may be required;
• Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
• International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Competence in API technology deals is a plus.

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We Offer You

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

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Category Strategy & Execution / カテゴリー戦略および実行

• Define and lead the execution of global indirect procurement category strategies across multiple categories, including Marketing Services, IT, Professional Services, Facilities Management, HR Services, and R&D.
• Drive the transition from country‑led sourcing to category‑led management, establishing clear global strategies, sourcing levers, and governance models.
• Own the end‑to‑end procurement lifecycle at global category level—from strategy definition and sourcing to contract management—ensuring alignment with corporate objectives and regional business needs.
• Leverage global and regional frameworks while enabling disciplined local execution to maximize value, scalability, and consistency.

•  マーケティングサービス、IT、プロフェッショナルサービス、ファシリティマネジメント、人事サービス、R&D（研究開発）など、複数の間接購買カテゴリーにおけるグローバルカテゴリー戦略の策定および実行を主導します。
• 各国主導の調達からカテゴリー主導のマネジメントモデルへの転換を推進し、明確なグローバル戦略、ソーシング手法、ガバナンスを確立します。
• 戦略立案からソーシング、契約管理に至るカテゴリー単位での購買ライフサイクル全体を統括し、全社目標および地域ビジネスニーズとの整合性を確保します。
•  グローバルおよびリージョナル契約を最大限活用しつつ、規律あるローカル実行を通じて、価値・スケール・一貫性を最大化します。

Business Partnering & Stakeholder Management / ビジネスパートナーリングおよびステークホルダーマネジメント :

• Act as a global business partner to senior stakeholders across Finance, HR, IT, Commercial, Operations, and R&D at corporate and regional levels.
• Proactively translate business priorities into category strategies and sourcing roadmaps, delivering value beyond savings (innovation, speed to market, resilience, risk mitigation).
• Orchestrate alignment between Global, Regional, and Country stakeholders, clarifying roles, decision rights, and accountability within a matrix organization.

• 財務、人事、IT、コマーシャル、オペレーション、R&Dなどの分野において、グローバルおよびリージョナルレベルのシニアステークホルダーに対する戦略的ビジネスパートナーとして機能します。

• 事業優先事項をカテゴリー戦略およびソーシングロードマップに落とし込み、コスト削減に留まらない価値（イノベーション、市場投入スピード、レジリエンス、リスク低減）を創出します。
• マトリクス組織の中で、グローバル・リージョナル・各国の連携を統制し、役割・意思決定権・責任の明確化を図ります。

Supplier & Contract Management / サプライヤーおよび契約管理:

• Lead global supplier and contract strategies, ensuring compliance with corporate policies while accommodating regional and local regulatory requirements.
• Drive supplier performance, risk management, and innovation at category level through structured governance, KPI frameworks, and regular performance reviews.
• Build strategic supplier partnerships that support long‑term value creation and category maturity.

• 企業ポリシーに準拠しつつ、地域および各国の法規制を考慮したグローバルなサプライヤーおよび契約戦略を主導します。
• ガバナンスモデル、KPI、定期的なパフォーマンスレビューを通じて、カテゴリー単位でのサプライヤーパフォーマンス、リスク管理、イノベーションを推進します。
• 中長期的な価値創出とカテゴリー成熟度向上を支える戦略的サプライヤーパートナーシップを構築します。

Governance & Compliance / ガバナンスおよびコンプライアンス：

• Ensure adherence to global procurement policies and procedures and promote best-in-class sourcing practices.
• Support internal and external audit requirements and ensure full transparency in procurement processes.

• グローバルの購買方針および手続きの遵守を確保し、ベストプラクティスに基づいた調達手法の推進を図ります。
• 社内外の監査要件に対応し、調達プロセスにおける完全な透明性を確保します。

Collaboration in a Matrix Environnent / マトリクス型組織における協働:

• Work in close collaboration with Regional and Global Category Leads to ensure consistent execution of global category strategies across regions and markets.
• Act as a global ambassador for the Procurement function, promoting category‑led ways of working, consistency of standards, and active knowledge‑sharing across regions.
• Facilitate alignment between global strategy and regional execution, supporting the shift from country‑driven spend management to scalable, category‑based governance.

• マトリクリージョナルおよびグローバルのカテゴリーリードと緊密に連携し、各地域・市場においてグローバルカテゴリー戦略が一貫して実行されるよう推進します。
• グローバル調達機能のアンバサダーとして、カテゴリー主導の業務モデル、標準化、一貫性のある運営、ならびに地域間の知識共有を促進します。

グローバル戦略とリージョナル実行の橋渡し役を担い、各国主導の支出管理から、スケーラブルなカテゴリー管理モデルへの転換を支援します。

職務概要*The English version is provided below.

Global Brand Marketing, Glaucomaは、緑内障の内科および外科ポートフォリオにおけるグローバルブランド戦略および各種イニシアチブの策定・実行・展開を支援する役割です。
本ポジションは、**グローバルメディカルアフェアーズ、マーケットアクセス（3M）、CFU（Commercial Functional Units）**と連携し、全社的なグローバルブランド戦略および目標との整合性を確保しながら、グローバルブランドプランニングに貢献します。

また、グローバル戦略をリージョン向けに実行可能なブランドプログラム、ツール、ガイダンスへと落とし込み、グローバル施策の展開を支援します。
グローバルローンチの準備、ライフサイクルマネジメント、上市後の活動を支援し、部門横断的なインプットの調整や、グローバルブランド／ローンチ／プロモーション資材の開発にも関与します。

本ポジションは、リージョンおよび部門横断のステークホルダーと密接に連携し、各市場におけるブランドポジショニング、キーメッセージ、プロモーションおよび疾患啓発活動の一貫した実行を支援します。加えて、緑内障領域におけるグローバルな競合環境のモニタリングを行い、ブランド最適化およびポートフォリオプランニングに資するコマーシャルインサイトを提供します。

グローバル・ブランドプラン策定／実行およびイニシアチブの展開

• 緑内障ポートフォリオ（Rhopressa、Roclanda、Preserflo、その他必要に応じたグローバル緑内障ブランド）における、ポジショニングフレームワークおよびキーメッセージを含むグローバルブランドプランの策定および実行支援
• 緑内障ポートフォリオに関するグローバル施策の実装

グローバルローンチ準備およびオペレーショナルサポート

• グローバルローンチ準備チーム（GLRT）の中核メンバーとして、緑内障製品のグローバルローンチ準備活動を支援
• マーケティング、メディカルアフェアーズ、マーケットアクセス（3M）間の部門横断的な調整を行い、ローンチマイルストーンおよび資材のタイムリーな提供を支援
• 上市後活動の支援（実行進捗のトラッキング、最適化機会の特定を含む）

グローバルブランド資材およびプログラム実行

• 営業支援ツール、トレーニング資材、疾患啓発ツール、学会用資材など、グローバルブランドおよびプロモーション資材の開発・レビュー・展開を支援
• 社内ステークホルダーおよび外部代理店と連携し、担当プロジェクトをスケジュールおよびスコープ内で管理
• グローバル資材が目的に適合し、リージョン／ローカルチームによって効果的に展開可能であることを担保

部門横断およびリージョンとの連携

• グローバルメディカルアフェアーズと連携し、メディカル戦略、サイエンティフィックコンテンツ、ブランド施策の整合性を確保
• リージョンおよびローカルマーケティングチームと協働し、グローバルブランド方針との整合性を維持しながら施策実行を支援
• グローバル施策および資材に関するリージョンからのフィードバックの取りまとめ役を担う

ポートフォリオ／ライフサイクル／競合モニタリング

• メッセージ進化、適応拡大、上市後最適化施策など、緑内障ポートフォリオのライフサイクルマネジメントを支援
• 緑内障領域におけるグローバル競合動向、市場トレンド、顧客インサイトをモニタリングし、グローバルブランド戦略への示唆を整理
• ポートフォリオ検討およびブランドレビューにおいて、コマーシャル視点からのインサイトを提供

ガバナンス、レポーティングおよび継続的改善

• ブランド／ローンチ／ビジネスレビュー会議向けの資料作成、分析、アップデートを通じて社内ガバナンスプロセスを支援
• グローバル施策の実行進捗をトラッキングし、ギャップ・リスク・改善アクションの特定を支援
• グローバルブランド実行力およびオペレーショナル効率の継続的な改善に貢献

The Manager, Global Brand Marketing – Glaucoma supports the development, execution, and implementation of global brand plans and initiatives for the glaucoma medical and surgical portfolio. The role contributes to global brand planning in collaboration with Global Medical Affairs, and Market Access (3M), as well as CFUs, and ensuring alignment with overall global brand strategies and objectives.

In addition, this position supports the implementation of global initiatives by translating global strategy into executable brand programs, tools, and guidance for regional teams. The Manager supports global launch readiness, lifecycle management, and post‑launch activities, including coordination of cross‑functional inputs and development of global brand, launch, and promotional materials.

The role works closely with regional and cross‑functional stakeholders to support consistent execution of global brand positioning, key messages, promotion and disease education initiatives across markets. In addition, the Manager supports monitoring of the global competitive environment in glaucoma and contributes commercial insights to inform brand optimization and portfolio planning.

• Global Brand Plan Development, Execution & Initiative Implementation
  • Develop and support the execution of global brand plan, including positioning frameworks, key messages for assigned brands in the glaucoma portfolio (Rhopressa, Roclanda, Preserflo and other global glaucoma brands where necessary)
  • Implementation of initiatives for the glaucoma portfolio  
• Global Launch Readiness & Operational Support
  • Support global launch readiness activities for global glaucoma products as a core member of the Global Launch Readiness Team (GLRT).
  • Coordinate cross functional inputs across Marketing, Medical Affairs, and Market Access (3M) to support timely delivery of launch milestones and materials.
  • Support post launch activities, including tracking of implementation progress and identification of optimization opportunities.
• Global Brand Assets & Program Execution
  • Support the development, review, and rollout of global brand and promotional assets, including sales aids, training materials, disease education tools, and congress materials.
  • Manage assigned projects with internal stakeholders and external agencies to ensure delivery within agreed timelines and scope.
  • Ensure global materials are fit for purpose and can be effectively adapted by regional and local teams.
• Cross Functional & Regional Collaboration
  • Work closely with Global Medical Affairs to ensure alignment between medical strategy, scientific content, and brand initiatives.
  • Partner with regional and local marketing teams to support effective implementation of global initiatives while maintaining alignment with global brand guidance.
  • Act as a point of coordination for regional feedback related to global initiatives and materials.
• Portfolio, Lifecycle & Competitive Monitoring
  • Support lifecycle management activities for the glaucoma portfolio, including messaging evolution, indication expansion, and post launch optimization initiatives.
  • Monitor global competitive activity, market trends, and customer insights in glaucoma and summarize implications for global brand strategy.
  • Contribute commercial insights to portfolio discussions and brand reviews.
• Governance, Reporting & Continuous Improvement
  • Support internal governance processes by preparing materials, analyses, and updates for brand, launch, and business review meetings.
  • Track implementation progress of global initiatives and support identification of gaps, risks, and improvement actions.
  • Contribute to continuous improvement of global brand execution and operational effectiveness.

We are seeking a results-driven and hands-on Senior Manager of Unified Communications and Incident Management. This role will be responsible for leading the strategy, operations and support of unified communications platforms and overseeing the organization’s incident management function for APAC.  This role ensures seamless collaboration across voice, video and messaging platforms while driving effective processes to prepare for, respond to, and resolve critical incidents. This role will partner closely with other IT functional areas, business stakeholders and executive leadership to maintain a reliable environment while minimizing disruptions and ensuring organizational resilience.  

Key Responsibilities

• Oversee day-to-day UCC (Unified Communications and Collaboration) Ops across the APAC region, including on-site support and remote technical services.
• Manage and mentor local IT support teams fostering a high-performance culture focused on customer satisfaction.
• Monitor performance, capacity and service quality, implementing improvements where needed in the UCC space.
• Assist in vendor coordination and contract management for regional AV\UCC services and equipment.
• Support UCC project delivery across the region by coordinating tasks, resources, and communications with global and local stakeholders
• Own the enterprise incident management framework, playbooks and escalation processes.
• Act as a first-level escalation point for operational incidents within the region impacting business and operations at scale, working closely with the Director to resolve complex challenges.
• Maintain and exercise crisis communication protocols, including executives and user population.
• Maintain documentation, SOPs, and knowledge articles to support consistency and operational excellence.
• Coordinate incident response and root cause analysis, implementing long-term solutions.